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PODCAST

The CMO Show

ImpactInstitute

How do the leaders of APAC brands use purpose-driven storytelling to bring their big ideas to life, achieve communications goals, drive better business outcomes, and live out a purpose beyond profit? The CMO Show is an award-winning marketing podcast, brought to you by ImpactInstitute, in partnership with Adobe. Each episode features industry insights from a marketing or business leader on strategy, creativity, measurement, evaluation, and more. *ANZ Winner - 2020 CMS Asia Award for "Best Use of

business marketing

All Episodes

33:52

Then, Now and Next

The CMO Show ·

2025/11/27

Ten years ago, The CMO Show launched as a bold experiment in marketing storytelling. Back then, podcasts were niche, TikTok didn't exist, and AI was just a whisper. Fast forward to today, and the show has become a trusted industry platform, marking a decade of insights, evolution, and candid conversations. In this special live-recorded anniversary episode, host Mark Jones is joined by Michelle Rowling, Head of Sales and Marketing at Luna Park Sydney, Louise Cummins, Co-Founder, Australian Centre

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36:07

The high-vis mental health shift with Ed Ross

The CMO Show ·

2025/11/13

Content warning: we touch on some sensitive topics in this episode that could be triggering for some listeners. The trades sector is the backbone of Australia's infrastructure, but it's also a community grappling with mental health challenges. TradeMutt is flipping the script on workwear and wellbeing...one shirt at a time.  In this episode of The CMO Show, Ed Ross, co-founder and director of TradeMutt, joins host Mark Jones to unpack how bold branding, lived experience, and purpose-led

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34:39

The $28B industry pivot with Elizabeth Anderson-Funnell

The CMO Show ·

2025/10/30

The fashion and textile sector is huge: $28 billion to the economy, 1.5% of GDP, and nearly half a million jobs. It exports more than wine and beer combined and drives women's workforce participation, with 77% of roles held by women. Elizabeth Anderson-Funnell, Head of Communications and Advocacy at the Australian Fashion Council (AFC), joins host Mark Jones to unpack how strategic storytelling and advocacy are shaping the future of this industry, and what marketers can learn from some big

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28:50

How MyFitnessPal built a 250M customer base

The CMO Show ·

2025/10/16

In this episode of The CMO Show, Marnie Boyer, Chief Marketing Officer at MyFitnessPal, joins host Mark Jones to explore how the original fitness tracking app has stayed relevant for over two decades. With more than 250 million users across 120 countries, MyFitnessPal is a case study in customer-centric innovation. Marnie shares how the brand has evolved from a wedding diet tool to a trusted wellness companion, powered by community, data, and a deep understanding of user needs. She unpacks

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24:32

LinkedIn on trust, tactics and the big B2B shift

The CMO Show ·

2025/10/02

In a world of AI acceleration, content saturation, and risk aversion, how do marketers cut through the noise and build meaningful connections? In this episode of The CMO Show, Brendan Wong, News Editor at LinkedIn Australia, joins Mark Jones to explore how trust, authenticity, and peer networks are reshaping the B2B marketing landscape. Drawing on LinkedIn’s latest research, Brendan reveals how decision-makers are increasingly relying on personal networks to validate brands, and why

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34:44

Marketing experts on navigating the Polycrisis era

The CMO Show ·

2025/09/19

Politics and business are no longer separate worlds. For senior marketing leaders, the challenge is clear: how do you build authentic, trusted brands when disruption is constant and customer expectations are shifting? In this episode of The CMO Show, Josh Faulks CEO at Australian Association of National Advertisers and Emma Webster, Director at Hawker Britton join host Mark Jones live from stage at the iMedia Summit. The CMO Show is produced by ImpactInstitute, in partnership with

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31:19

Snapchat on Gen Z’s marketing revolution

The CMO Show ·

2025/09/05

Gen Z is changing how we communicate. But they’re also redefining how culture is created, shared, and remixed – and brands aren’t keeping up. In this episode of The CMO Show, Ryan Ferguson, Snap Inc. ANZ Managing Director and Eugene Healey, Brand Strategist explore how closed networks, social media, and creator-led storytelling are reshaping the foundations of modern marketing. For brands, the shift from public platforms to private, peer-to-peer spaces is more than a media challenge -

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25:12

IBM’s Billy Seabrook on unlocking billions in...

The CMO Show ·

2025/08/22

IBM saved $3.5 billion in just two years by applying its own AI technologies internally. But according to Billy Seabrook, Global Chief Design Officer at IBM Consulting, the real breakthrough wasn’t technological, it was philosophical. In this episode of The CMO Show, Billy shared how IBM became its own “client zero,” using AI to reimagine how work gets done from HR chatbots to dynamic content creation. The deeper challenge, according to Billy, is designing systems that serve not just

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22:42

The content crisis with Debra Taylor

The CMO Show ·

2025/08/06

Years of unchecked content creation have left organisations with bloated, conflicting, and often unreadable digital assets. In this episode of The CMO Show, Debra Taylor, Partner at Deloitte and former journalist, unpacks the content crisis. In a world where AI agents are becoming the primary interface for customer interaction, bad content isn’t just inefficient, it’s a strategic risk. At the heart of this conversation is a crisis many brands are only beginning to confront. Bridging

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29:46

Sofia Lloyd-Jones on UNSW’s 10 year strategy

The CMO Show ·

2025/07/24

What does it take to lead marketing through one of the most turbulent periods higher education has ever faced? Sofia Lloyd-Jones, Chief Marketing Officer at UNSW Sydney, is leading one of Australia’s top universities in reimagining marketing from the outside in. Ongoing impacts of the recent pandemic, shifting government policies, tight budgets and the rise of AI are ubiquitous challenges for universities globally. For UNSW, the answer has been an epic, purpose-driven transformation.

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25:03

Storytelling and simplicity with Bridget Esposito

The CMO Show ·

2025/07/10

When you’re heading up brand and creative for a global financial services powerhouse, complexity is part of the job. But what happens when you choose to meet that complexity with clarity and a human-first mindset? In this episode of The CMO Show, Bridget Esposito, VP and Head of Creative & Brand at Prudential, shares how she’s helping a 150-year-old company stay relevant in a fast-moving, tech-driven world. Her approach is grounded in storytelling and simplicity. But it’s not just about the

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36:45

The power of cut-through: how Bronwen Clark made the...

The CMO Show ·

2025/06/26

In a world full of noise, how do you make your message stand out — especially when you’re a small team with a big mission? Bronwen Clark, CEO of the National Growth Areas Alliance, joins The CMO Show to share how her organisation achieved national cut-through by reframing the conversation around Australia’s fastest-growing — and most overlooked — communities. From strategic messaging to earned media, Bronwen reveals how NGAA turned a complex policy issue into a compelling national story that reached

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30:29

Reinventing Banking with Ravi Santhanam

The CMO Show ·

2025/06/12

What does it take to transform a bank into a benchmark for digital innovation? Ravi Santhanam, CMO and Head of Direct to Consumer Business at HDFC Bank, shares how India’s largest private sector bank is redefining customer experience through technology, data, and bold leadership. In this episode of The CMO Show, Ravi reveals how HDFC Bank is leveraging India’s unique digital infrastructure to deliver hyper-personalised services, disburse loans in seconds, and empower both customers and

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23:24

Navigating change and scaling innovation with Chris...

The CMO Show ·

2025/05/29

In a region defined by rapid economic growth, accelerating digital innovation, and diverse customer expectations, financial services providers in APAC are navigating one of the most complex and fast-moving landscapes in the world. In this episode of The CMO Show, host Mark Jones speaks with Chris Young, Senior Director of Global Industry Strategy at Adobe, about how financial institutions across the Asia-Pacific can rethink data, trust, and transformation to stay ahead of the curve.

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25:11

The Future of eCommerce with Lenovo’s Jennifer Downes

The CMO Show ·

2025/05/15

What does it take to lead digital transformation at one of the world’s biggest PC brands? Jennifer Downes, Global eCommerce CMO at Lenovo, joins The CMO Show to unpack how she’s reshaping the online customer experience using AI, data-driven insights, and a fearless test-and-learn mindset. From scaling personalised content to building a global in-house creative team, Jennifer shares how Lenovo is staying sharp in a fast-moving, competitive market. This episode dives into the

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29:47

Embracing nostalgia and innovation at Luna Park...

The CMO Show ·

2025/05/01

How does an iconic amusement park stay relevant in a fast-changing world? Luna Park Sydney's Head of Sales and Marketing, Michelle Rowling, shares the secrets behind the park's enduring appeal and innovative marketing strategies. From leveraging nostalgia to forging global partnerships, Michelle reveals how Luna Park balances its rich history with modern marketing tactics. Join us for an insightful conversation on brand evolution, customer-centric strategies, and the magic of Luna Park.

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09:20

BONUS EP: Turning product process into brand story...

The CMO Show ·

2025/04/17

Personalisation and collaboration are key to creating compelling brand stories. This episode delves into the innovative My G-Shock campaign by Casio. Naruhiko Miura, General Manager at Casio, breaks down the complexities of integrating manufacturing systems and ERP to offer customisable G-Shock watches - opening up new audiences in the process. Listen in for a short and sweet insight into the importance of cross-departmental collaboration in turning a product process into a

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07:00

BONUS EP: Adobe 2025 AI and Digital Trends Report...

The CMO Show ·

2025/04/17

We now expect AI to drive significant growth, according to the 2025 Adobe AI and Digital Trends Report. This episode features insights from Jim Clark, Strategic Insights Director at Econsultancy, on the operationalisation of generative AI and its impact on customer engagement. We take a look at the challenges and opportunities of AI adoption in APAC, the importance of transparency and clear communication with customers, and the significant upsides of greater collaboration and

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23:43

The future of AI and B2B marketing with Adobe's...

The CMO Show ·

2025/04/17

This is the year that has brought AI to the forefront of transformation. In this episode, Duncan Egan, Vice President of Marketing for Adobe's Digital Experience business in APAC, shares his insights on how AI can revolutionise marketing strategies by enhancing data integration and streamlining workflows. Duncan highlights the potential for greater collaboration within marketing teams and the paradigm shift from targeting individual leads to understanding buying groups. Get set for

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30:41

Disrupting HR with Employment Hero’s Matthew Poulier

The CMO Show ·

2025/04/03

The world of HR is being reimagined — and at the heart of it is bold branding, smart tech, and a whole lot of disruption. In this episode, we’re joined by Matthew Poulier, Head of Brand and Content at Employment Hero, to dive into how they’re flipping the script on traditional employment management. From launching an in-house agency to unveiling a new brand campaign (mascot included), Matthew lifts the lid on what it takes to build marketing momentum in a fast-moving space. Plug in

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240 results

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