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the thank you note » Podcasts

Matt Plughoff

Learning from the best in sales and customer service!

business management & marketing

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80:19

Eric McGrath: Driven Leadership.

the thank you note » Podcasts ·

2020/04/28

I recorded this conversation last week after a couple of days of feeling really low. Eric brought perspective and insights that were spot on. Leadership, management, motivation, overcoming fear, and focusing on the things that actually matter. The introduction is completely off script but it’s where my headspace was at the time. Take care ofContinue reading "Eric McGrath: Driven Leadership."

41:57

“We make our own weather!” Leadership lessons from...

the thank you note » Podcasts ·

2020/03/31

Elaine Damschen and her husband Todd own Mainstream Electric, Heating, Cooling & Plumbing in Spokane Valley, WA. In this podcast Elaine shares her beliefs and best practices regarding leadership, networks, her influences, and ways that she stays positive during times like these. I was again reminded that collaboration is the best strategy and that positiveContinue reading "“We make our own weather!” Leadership lessons from Elaine Damschen."

63:16

Talking Virtual Platforms with Tom Wittman

the thank you note » Podcasts ·

2020/03/30

Last week I had the pleasure of interviewing Tom Wittman. Tom offers a balanced perspective on virtual selling platforms, tried and true selling tactics, and the evolution of sales. Tom’s recommendations are just what we need while the service industry adapts to life during social distancing. Enjoy the podcast, stay safe. #flattenthecurve Matt

53:13

Focus and Stability–The Digital Sherpa Matthew Tyner...

the thank you note » Podcasts ·

2020/03/26

Matt Tyner is the Marketing Manger for an HVAC company that employs 400+ people and that services a multi-state area. He is accountable for the digital strategy, budget, implementation, and results. Prior to his current role he designed and managed digital campaigns for boutique level clients. The things that matter most to me is thatContinue reading "Focus and Stability–The Digital Sherpa Matthew Tyner – March 2020"

46:32

Podcast: E-Commerce for the home service industry–a...

the thank you note » Podcasts ·

2020/03/25

I interviewed Justin Riley in 2018 when his on-line/e-commerce platform was hitting a stride. Since then it’s grown exponentially in both scale and profitability. While many contractors are limited by social distancing Justin’s technology provides limitless sales and service opportunities. This is a fantastic podcast for any business owner who is tired of cancelled serviceContinue reading "Podcast: E-Commerce for the home service industry–a growth and survival strategy. My

78:59

Podcast 13: Steve Gadsby–From Start-Up to Sold!

the thank you note » Podcasts ·

2019/08/05

Steve Gadsby is a “unicorn” in the trades. He founded a company, evolved from a technician to business person, built a strong culture, and then sold his company. His opinions are provocative, sometimes challenging, but certainly rooted in hard-won experiences. This is a terrific podcast and I hope you enjoy it. My thanks to SteveContinue reading "Podcast 13: Steve Gadsby–From Start-Up to Sold!"

53:26

E-Commerce Expert Will Housh Shares Advice and...

the thank you note » Podcasts ·

2019/05/31

This is an exceptional interview with Will Housh (@willhoush, HVAC.com). Will is an e-commerce pioneer in the HVAC industry. He has honed his e-commerce expertise for over 10 years. During the interview he shares insights and lessons learned as well as best practices and recommendations for contractors who are excited to make the e-commerce leap.Continue reading "E-Commerce Expert Will Housh Shares Advice and Insights for Contractors."

60:33

Social Selling Tips from an Expert.

the thank you note » Podcasts ·

2019/05/21

In this episode Marina Ruiz (@marina_ruiz) shares her expertise and experience using social media to improve her sales, prospecting, and value proposition. Her insights are practical and her point-of-view is dynamic. Enjoy the interview!

78:42

Another Heater! Pod guest Paul Redman (VP of Sales...

the thank you note » Podcasts ·

2019/05/03

This was a fantastic conversation and I’m looking forward to round two with Paul Redman. Paul’s experience in the HVAC industry and the digital space gives him a practical and informed perspective. Ryno Strategic Solutions promotes transparency, industry specific talent, and results. If you’re looking for a trustworthy friend in the digital space you canContinue reading "Another Heater! Pod guest Paul Redman (VP of Sales for Ryno Strategic Solutions) on career transitions,

59:51

The Thank You Note Podcast: Sales Management with...

the thank you note » Podcasts ·

2019/04/02

I’ve been waiting a long time to interview Fred Nichols. Fred is not only a rock solid guy but an extremely well-rounded professional. Fred is the Sales Manager for an incredibly successful company in Southerm California. In this episode he shares his experience and tactics used to find, motivate, and drive an exceptional sales team.Continue reading "The Thank You Note Podcast: Sales Management with Fred Nichols (this episode is a banger!)"

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