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PODCAST

Voices of Housing 21

Welcome to the Housing 21 playlist, a hub for news, stories, updates, and insights from our valued community. Whether you’re a prospective resident curious about life at Housing 21 or a current resident looking for the latest news and inspiring stories, this playlist has something for everyone. Connect with Housing 21 on:Website - https://www.housing21.org.uk/LinkedIn - https://www.linkedin.com/company/housing21/Facebook - https://www.facebook.com/Housing21/

society & culture personal journals

All Episodes

13:35

Housing 21 Resident Newsletter April 2026

Voices of Housing 21 ·

2026/03/23

This is your audio edition of the resident Housing 21 Monthly Newsletter: April edition. Read to you by Lucy from the Communications Team.In the April 2026 edition: Let’s celebrate National Gardening Week Happy Easter from everyone at Housing 21 Help with energy costs through HACT Extra support you may be able to claim Have you seen our complaints reports? Reporting your Annual Rent Change to Universal Credit Housing 21 is celebrating National Pet Month Sharing stories from around our

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18:05

Housing 21 Resident Newsletter March 2026

Voices of Housing 21 ·

2026/02/25

This is your audio edition of the resident Housing 21 Monthly Newsletter: March edition. Read to you by Lucy and Joel from the Communications Team.In the March 2026 edition: Spring into gardening Performance Report now available for quarter three National Resident Survey results Explaining our repairs and complaints surveys An update on the Resident Trust Fund Go paperless: get your newsletter by email Property spotlight: Exploring Extra Care Benefits and grants support Fire Safety - staying

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10:00

Housing 21 Resident Newsletter - February 2026

Voices of Housing 21 ·

2026/01/23

In the February 2026 edition:Introducing the new Resident Trust Fund We’d love your feedback on the resident newsletter Go paperless: get your newsletter by email Have your say: resident forums reminder Have you heard about our Environmental Awareness Group Photography and video sharing: a reminder about consent Do you know about a mutual or tenancy exchange Looking after your heart this February Helping Hands Fund – extra support when you need it Heat network update – new protections from

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13:40

Housing 21 Resident Newsletter - January 2026

Voices of Housing 21 ·

2025/12/17

In the January edition:Welcoming 2026 Don’t miss our latest Let’s Talk Extra Care Oldham residents strike a pose for a good cause Save money with Housing Perks Stay cosy and connected this January A quicker, safer response with Appello’s new Queue Management System (QMS) Nominations are open – help us recognise our outstanding contractors! Support to help you live well at home! Have your say through our National Resident Forums Changes ahead for homes with heat networks Making our website even

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14:33

Housing 21 Resident Newsletter - December 2025

Voices of Housing 21 ·

2025/11/24

In the December edition:Festive Greetings from all of us at Housing 21 and message from Bruce Moore Staying safe this winter We are dreaming of a green Christmas... Seasonal wellbeing matters Resident Voice: Get involved with our resident engagement events in 2026 Let’s Talk Retirement Living: Autumn 2025 Coming soon: Help us recognise outstanding contractors! Two new performance reports available for residents Service Charge Budget discussions Guest Wi-Fi made simpler in communal

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13:51

Housing 21 Resident Newsletter - November 2025

Voices of Housing 21 ·

2025/10/27

In the November 2025 edition:New Director of Retirement Living joins Housing 21 Resident discussion on understanding service charges: scheme budget meetings explained The updated Resident Handbook is here! Our first Quarterly Performance Report: your insight into how we’re doing Thank you for taking part in the National Residents’ Survey We will remember them… Diwali celebrations bring residents and community together to light up Seagrave Court Exploring healthy housing for older people at our

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17:40

Housing 21 Resident Newsletter October 2025

Voices of Housing 21 ·

2025/09/26

The Housing 21 Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community. It is read to you by Lucy, Resident Communications Manager and Joel, Communications Executive.In this edition: Resident discussion on end of year service charge statements is available on YouTube Resident launches new poetry book Housing 21 is

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12:28

Housing 21 Resident Newsletter - September 2025

Voices of Housing 21 ·

2025/08/27

The Retirement Living Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community.In this edition: Exciting new appointments at Housing 21 Have your say and help shape how we allocate homes Reflections on our complaints service Helping hands spotlight on: HACT pre-payment meter fund Have your say on national housing

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17:55

Housing 21 Resident Newsletter - August 2025

Voices of Housing 21 ·

2025/07/23

The Retirement Living Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community.In this edition: Helping Hands spotlight on: Pocket Power Saying goodbye and good luck to Pam Mastrantonio Keeping people and pets together: The Cinnamon Trust Housing 21 will proudly be taking part in Manchester Pride this August – and

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09:00

July 2025 Resident Newsletter

Voices of Housing 21 ·

2025/06/26

This is your audio edition of the resident Housing 21 Monthly Newsletter: July edition. Read to you by Lucy and Joel from the Communications Team.Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care for people over the age of 55. We operate in 215 local authority areas across England, managing over 24,000 Retirement Living and Extra Care properties and providing over 49,000 hours of social care each week. Connect with Housing 21 on Housing 21 website -

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13:18

June 2025 Resident Newsletter

Voices of Housing 21 ·

2025/05/27

This is your audio edition of the resident Housing 21 Monthly Newsletter: June edition. Read to you by Lucy and Joel from the Communications Team.Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care for people over the age of 55. We operate in 215 local authority areas across England, managing over 24,000 Retirement Living and Extra Care properties and providing over 49,000 hours of social care each week. Connect with Housing 21 on Housing 21 website -

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10:13

May 2025 Resident Newsletter

Voices of Housing 21 ·

2025/04/28

This is your audio edition of the resident Housing 21 Monthly Newsletter: May edition. Read to you by Lucy and Joel from the Communications Team.Connect with Housing 21 on LinkedIn: https://www.linkedin.com/company/housing21 Facebook: https://www.facebook.com/Housing21/

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14:22

April 2025 Monthly Newsletter

Voices of Housing 21 ·

2025/03/25

This is your audio edition of the resident Housing 21 Monthly Newsletter: April edition. Read to you by Lucy and Joel from the Communications Team.Connect with Housing 21 on LinkedIn: https://www.linkedin.com/company/housing21 Facebook: https://www.facebook.com/Housing21/

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13:38

March 2025 Resident Newsletter

Voices of Housing 21 ·

2025/02/24

This is your audio edition of the Housing 21 Monthly Newsletter: March 2025 edition. Read to you by Lucy and Joel from the Communications Team.Connect with Housing 21 on LinkedIn: https://www.linkedin.com/company/housing21 Facebook: https://www.facebook.com/Housing21/

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13:30

February 2025 Resident Newsletter

Voices of Housing 21 ·

2025/01/23

This is your audio edition of the Housing 21 Monthly Newsletter: February 2025 edition. Read to you by Lucy and Joel from the Communications Team.

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08:42

January 2025 Resident Newsletter

Voices of Housing 21 ·

2024/12/19

This is your audio edition of the Housing 21 Newsletter: January 2025 edition.Read to you by Lucy and Joel from the Resident Communications Team.

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16:14

Activities to positively impact your wellbeing

Voices of Housing 21 ·

2023/11/23

Across Housing 21 we often talk about wellbeing and the importance of it, but what does it actually mean for residents living in our schemes?Local Housing Manager Laura Gilling is passionate about the benefits physical activity can have on people’s wellbeing. In this episode of 21 Talks, she sits down with residents Zohra and Austin to find out what activities positively contribute to their wellbeing, as well as advice they’d give to other residents who are looking to try something new. Episode

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25:11

Getting to grips with tech

Voices of Housing 21 ·

2023/06/27

Technology plays an important role in our everyday lives. It enables people to stay connected with one another, order food, pay bills and shop, and for some, enables them to do their jobs effectively from home. However, this always been the case. Across the UK, there are still many people who do not have the digital skills needed to use a laptop or tablet, with Age UK estimating that two million people aged over 75 are digitally excluded, including Housing 21 residents Rosina and Pauline. In the

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30:25

Financial Wellbeing, Housing 21’s Tenancy Gurus and...

Voices of Housing 21 ·

2022/09/07

In 2021, Housing 21 launched a new scheme aiming to provide specialist training for employees to act as Tenancy Gurus. These colleagues are part of a commitment to helping residents sustain a healthy tenancy, preventing issues, such as rent and service charge arrears, before they arise. They’re also key to delivering Housing 21’s Helping Hands Fund, which offers residents a one-off grant for when something unexpected arises affecting their financial wellbeing. In this episode of 21 Talks,

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28:13

Inclusivity, allyship and the LGBTQ+ community

Voices of Housing 21 ·

2022/08/03

It’s estimated that there are one million people aged 55 or over in the UK today, who identify as LGBTQ+. In this episode of 21 Talks, host John Simmonds – Respect and Inclusion Lead at Housing 21 – sits down with residents Debz and Terry to learn more about their first-hand experiences of society’s changing attitudes towards this particular community. From allyship to the importance of feeling safe and accepted for who they are, Debz and Terry share their thoughts on equality and diversity – as

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