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PODCAST

MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with

business medicine

All Episodes

30:00

Winning the Recruitment Race — Christy Bray on 2026’s...

MGMA Podcasts ·

2026/01/14

On this episode of the MGMA Insights Podcast, Sr. Editor and Host Daniel Williams welcomes Christy Bray, MHA, CPRP‑DEI, Chief Customer Officer at PracticeLink and host of the Workforce Wisdom podcast. As MGMA kicks off 2026 with a month‑long focus on workforce issues — recruitment, retention, culture, and onboarding — Christy brings decades of experience in physician and provider recruitment to share what’s changed, what’s trending, and what today’s medical practice leaders must do to stay

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26:27

Recruit Smarter, Retain Longer: A Conversation with...

MGMA Podcasts ·

2026/01/07

In this episode of the MGMA Insights Podcast, Sr. Editor and Host Daniel Williams chats with Jessica Minesinger, founder and CEO of Surgical Compensation and Consulting, about some of the most pressing challenges facing medical practice leaders in 2026. From physician shortages and recruitment hurdles to compensation transparency and organizational culture, Jessica shares actionable strategies to help practices attract and retain top talent while fostering trust and engagement.If you’re a

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26:14

MGMA Insights Podcast Best of 2025: Staffing,...

MGMA Podcasts ·

2025/12/31

In this special New Year’s Eve episode of the MGMA Insights Podcast, host Daniel Williams looks back at three of the most impactful conversations from 2025. These highlights focus on the biggest challenges and opportunities facing medical practice leaders today:Finding and keeping good people through strategic recruitment and retention.Choosing tools and technology that solve real problems without adding complexity.Supporting clinician and staff well-being to prevent burnout and improve

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30:30

Leading with a Go-Giver Mindset: How Collaboration...

MGMA Podcasts ·

2025/12/24

In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE, Practice Administrator at Children’s Orthopedics and Scoliosis Surgery Associates in St. Petersburg, Florida. Carol shares her journey from healthcare administration student to influential leader, and how adopting a go-giver philosophy has shaped her approach to leadership, mentorship, and innovation.Key Takeaways [03:35] Carol’s Path to Healthcare Leadership Carol’s career

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37:19

Building Resilient Teams in Rural Healthcare: Lessons...

MGMA Podcasts ·

2025/12/17

In this episode of the MGMA Insights Podcast, host Daniel Williams reconnects with Tony (Anthony) Schirer, executive director of Cheyenne OBGYN and long-time MGMA member. Tony shares his journey into healthcare, the evolving role of technology in medical practices, and practical strategies for tackling staffing challenges in rural settings. The conversation also explores MGMA membership benefits, mentorship programs, and the value of professional networking.Key Takeaways03:55 From Finance

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29:59

Leveraging AI Solutions to Modernize Prior...

MGMA Podcasts ·

2025/12/10

In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with Paola Ballester, MD, pediatric hospitalist, medical director for utilization management, and senior physician advisor at a large, freestanding academic children’s hospital and regional pediatric referral center. Dr. Ballester is also the co-founder of EasyPA, an AI-driven platform designed to streamline prior authorization processes. Together, they explore how medical practices can tackle

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26:35

Finding Hidden Revenue and Building Human Connection:...

MGMA Podcasts ·

2025/12/03

On this episode of the MGMA Insights Podcast, host Daniel Williams, Senior Editor at MGMA, sits down with Jimmie Richmond, MPH, CHFP, CMPE, CPC, Financial Analysis Consultant at Banner University Medical Center. Jimmie is both a longtime MGMA member and a volunteer on MGMA’s new Human Resources & Compliance Advisory Board.Daniel and Jimmie explore the modern challenges facing medical practices — from unbilled revenue recovery to workforce shortages, patient access, remote work, and how

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29:28

Mentorship, Retention, and Growth: Insights from...

MGMA Podcasts ·

2025/11/26

In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams speaks with Allen Alongi, MBA, PMP, SSGB, Physician Practice Manager at Northside Hospital in Marietta, Georgia, and one of the newly appointed members of MGMA’s Human Resources and Compliance Advisory Board. Allen shares his journey from patient to healthcare leader; his passion for writing, reading, and mentorship; and strategies for building resilient teams in a challenging healthcare environment. This

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22:20

A New Era of Clinical Information Exchange: What...

MGMA Podcasts ·

2025/11/20

In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams speaks with Justin McMartin, Director of Product Innovation at Surescripts, about one of the most important developments in U.S. healthcare interoperability: TEFCA and Qualified Health Information Networks (QHINs). They dig into what TEFCA is (and isn’t), how QHINs operate, what Surescripts is doing as a newly approved QHIN, and — most importantly — how practice leaders can use these tools to improve clinical

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6:41

Empowering Healthcare Leaders: Delores McNair on...

MGMA Podcasts ·

2025/11/14

In this inspiring bonus episode of the MGMA Podcast, recorded live at the 2025 MGMA Leaders Conference in Orlando, Senior Editor Daniel Williams sits down with Delores McNair—speaker, mentor, and longtime MGMA leader—who brings her trademark energy and authenticity to a conversation about leadership, mentorship, and human connection in healthcare.Delores McNair shares what fuels her continued engagement with MGMA, from mentoring and speaking to leading the MGMA Book Club community. She

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30:13

Reducing Wait Times, Strengthening Teams: A Rural...

MGMA Podcasts ·

2025/11/12

In this episode, Sr. Editor and host of the MGMA Insights Podcast, Daniel Williams, MBA, MSEM, sits down with Macy Doty, Clinic Director of Interventional Pain, Neurology, Urology, and Visiting Specialists at Cuyuna Regional Medical Center in Crosby, Minnesota — and one of MGMA’s 2025 Future Five Award winners.Macy shares her unconventional entry into healthcare during the early days of COVID, how growing up in rural Minnesota shaped her leadership approach, and how her team cut wait times

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10:09

Qatar to Orlando: Maryann Kawaksheh on Global...

MGMA Podcasts ·

2025/11/07

In this bonus episode of the MGMA Podcast, recorded live at the 2025 MGMA Leaders Conference in Orlando, Senior Editor Daniel Williams speaks with Maryann Kawaksheh, who traveled all the way from Qatar to attend.Maryann shares her remarkable journey from Alabama to Qatar, where she helped build a greenfield hospital from the ground up. She discusses the similarities and differences between U.S. and international healthcare systems, how benchmarking and MGMA membership have been vital to her

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22:48

Innovating Mental Health Care: Advancing TMS and...

MGMA Podcasts ·

2025/11/05

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Mitchell Ramsey, CHFP, CRCR, TMS Clinical Coordinator at Psychiatry Associates of Tallahassee and one of MGMA’s 2025 Future Five Award honorees. Mitchell shares how his journey from lacrosse coach to mental health professional shaped his empathetic, patient-first approach to care. He discusses innovations in transcranial magnetic stimulation (TMS) treatment, improving patient intake systems, navigating payer

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32:50

Building Authentic Relationships to Foster Early...

MGMA Podcasts ·

2025/10/29

In this episode of the MGMA Insights Podcast, host Daniel Williams, Senior Editor at MGMA, sits down with Tony Stajduhar, President, and Neal Waters, Regional Vice President of Recruiting, Jackson Physician Search, to discuss insights from the new research report From Contract to Connection: How Authentic Relationships Foster Early Career Physician Loyalty and Retention.The conversation explores how healthcare leaders can strengthen physician relationships beyond the recruitment phase —

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25:11

Bridging Clinical and Administrative Leadership with...

MGMA Podcasts ·

2025/10/22

On this episode of the MGMA Insights Podcast, host Daniel Williams, senior editor at MGMA, welcomes Idalis McPhail, practice administrator at Fairfax Pediatric Associates and one of MGMA’s 2025 Future Five Award winners. With a background that spans from bedside nursing to executive administration, McPhail shares her journey of bridging clinical and administrative leadership, fostering unity across departments, and implementing evidence-based safety and workflow improvements. Listeners will

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38:23

Breaking Down Silos with Sean Nguyen, 2025 Harwick...

MGMA Podcasts ·

2025/10/15

In this episode of the MGMA Insights Podcast, host Daniel Williams, Senior Editor at MGMA, interviews Sean Nguyen, MHA, the 2025 Harwick Innovation Award winner and System Director of the Interventional Pain Service Line at Ochsner Health. Nguyen shares how his “One Reason for Visit” model revolutionized multidisciplinary care for patients with back pain by breaking down silos, improving patient access, and creating a coordinated, scalable system across a 45-hospital network. He also

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24:10

Mentorship, Fellowship, and the ACMPE Journey with...

MGMA Podcasts ·

2025/10/08

In this episode of the MGMA Insights Podcast, host Daniel Williams, Senior Editor at MGMA, sits down with Michelle Mainord, Practice Administrator at Cookeville Gynecology in Tennessee and winner of the 2025 ACMPE Forum Representative of the Year Award. Michelle shares her remarkable journey from nurse to administrator, the lessons learned in leadership, and how mentorship and certification programs like ACMPE strengthen the future of healthcare management.Listeners will gain insights into

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29:58

MGMA Insights: Academic Medicine in Practice with...

MGMA Podcasts ·

2025/10/06

Welcome to MGMA Insights, the podcast for medical practice leaders. In this episode, host Daniel Williams speaks with Jonathan Leer, Senior Director of Clinical Business Operations at the University of Maryland School of Medicine.Recorded ahead of the MGMA Leaders Conference, their conversation highlights the evolving role of academic medicine, including leadership development, physician recruitment and retention, research and clinical trials, grant management, and resource management amid

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17:48

Business Solutions: Balancing AI and Human Talent in...

MGMA Podcasts ·

2025/10/01

In this episode of the MGMA Business Solutions Podcast, Daniel Williams sits down with Dr. Rihan Javid to explore how medical practices can balance artificial intelligence with human expertise. Dr. Javid shares insights from his work with EDGE and Rinova AI, where he helps practices leverage remote talent and AI-powered agents to reduce costs, improve billing accuracy, and enhance patient care.The conversation covers how AI can automate repetitive administrative tasks, the limits of

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12:30

From Alaska to Orlando: Linda Carroll on Leadership,...

MGMA Podcasts ·

2025/10/01

In this episode of the MGMA Podcast, Senior Editor Daniel Williams sits down with Linda Carroll of Aurora Maternal Fetal Medicine in Alaska, recorded live at the 2025 MGMA Leaders Conference in Orlando. Linda shares her unique perspective on traveling from Alaska to connect with peers, the importance of cultural sensitivity in healthcare leadership, and how resource groups like the AAPI Leaders Group provide space for meaningful conversations. She also discusses the realities of delivering

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257 results

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