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PODCAST

Claim to Fame

Go behind the scenes with the leaders shaping the DME industry. Claim to Fame is where the DME community comes to talk shop. Hosted by NikoHealth, we spotlight the builders, leaders, and operators driving the future of this rapidly evolving industry. Hear the inside stories, lessons, and wins from the people leading the future of DME.

business entrepreneurship

All Episodes

00:34:23

From Aerospace to AI: Elad Ferber, CEO of Synthpop,...

Claim to Fame ·

2025/11/20

In this episode of the Claim to Fame podcast, Alex and Wayne sit down with Elad Ferber, CEO of Synthpop, to discuss his path from aerospace engineering to healthcare and how that journey shaped his mission to fix the industry’s administrative burden. Elad breaks down how Synthpop uses AI to streamline healthcare workflows, reduce manual tasks, and improve patient experiences.The conversation dives into the realities of building trust in AI, why models must constantly adapt, and how strong

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00:36:13

Inside Gem Health: CEO Brian Sauer on Fixing the...

Claim to Fame ·

2025/11/13

In this episode of the Claim to Fame podcast, Alex and Wayne sit down with Brian Sauer, CEO of Gem Health and a 40-year veteran of the healthcare industry. Brian shares the personal and professional experiences that inspired him to launch Gem Health, a virtual clinic focused on modernizing sleep apnea diagnosis and treatment.Frustrated with outdated, fragmented processes, Brian created Gem Health to deliver a streamlined and patient-centered experience. He breaks down the most common gaps in sleep

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00:27:50

Building ‘Nora’: How Morgan Mancada, CEO of Neru...

Claim to Fame ·

2025/11/06

In this episode of the Claim to Fame podcast, hosts Wayne and Alex sit down with Morgan Mancada, CEO of Neru Health, to talk about his unique dual role as both a sleep apnea patient and a health tech entrepreneur. Morgan breaks down Neru Health’s mission to reinvent healthcare through AI, including how their virtual employee “Nora” is automating and elevating patient care across the DME industry.He shares how his personal experience with sleep disorders shaped his journey, why creativity drives his

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00:32:59

Innovating Sleep and Safety Solutions with Caleb...

Claim to Fame ·

2025/10/30

In this episode of the Claim to Fame Podcast, Caleb Polley, CEO and founder of Cubby Beds, discusses his journey from a teenage entrepreneur to creating innovative smart safety beds designed to support children with disabilities. Caleb shares the inspiration behind Cubby Beds, driven by the need to improve sleep, safety, and sensory regulation for children with conditions such as autism, cerebral palsy, and Down syndrome. He emphasizes the importance of real-world feedback in product development and

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00:28:42

Advocacy and Advancement in DME with Stephanie Legree...

Claim to Fame ·

2025/10/23

In this episode of Claim to Fame podcast, we chat with Stephanie Legree from AAHomecare. Starting her journey in a family-owned DME business, Stephanie shares her lifelong experiences in the industry and her transition to a national advocacy role with AAHomecare. Stephanie highlights the importance of involvement in state associations and AAHomecare for DME providers, addressing critical issues like competitive bidding and policy advocacy. She offers insights into her advocacy work, the benefits of

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00:29:22

Fixing the DME Staffing Gap: How Todd Usher Built...

Claim to Fame ·

2025/10/16

In this episode of the Claim to Fame podcast, Todd Usher, founder of Tactical Back Office, shares his extensive journey through the healthcare and DME space. Todd talks about his early beginnings as a delivery technician, his transition into management, and the eventual founding of his companies: Tactical Back Office and Tactical Call Center. He outlines the challenges and evolution of the DME industry, emphasizing the importance of adaptability and fortitude. Todd also provides valuable insights

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00:35:52

Faith, Data, and the Future of Respiratory Care: A...

Claim to Fame ·

2025/10/09

In this episode of the Claim to Fame podcast, we speak with Zach Gantt of Encore Healthcare, who shares his journey from a family-rooted career in DME to pioneering data-driven respiratory care. Zach delves into the creation of Encore and its Nexus platform, highlighting the transition from traditional DME services to a focus on outcomes and data, and the unique business models offered by Encore. The discussion also touches upon the trends and future of respiratory care, including the impact of AI

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00:30:28

Breaking Barriers in DME: Insights from Kerriann...

Claim to Fame ·

2025/10/02

In this episode of the Claim to Fame podcast we talk with Kerriann Catlaw from Proxy DME to discuss her extensive 25+ years of experience in the DME industry. Kerriann shares her journey from academia to founding OrthoCare in 2004 and eventually launching Proxy DME in 2019. She delves into the consulting services provided by Proxy DME, the challenges and innovative solutions within the healthcare ecosystem, including the development of the Proxy IQ SaaS platform. The conversation also touches on

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00:31:54

Educating in the DME Space: Insights from Ronda...

Claim to Fame ·

2025/09/25

In this episode of the Claim to Fame podcast, hosts welcome Ronda Buhrmaster from VGM to discuss her 13-year journey in the DME industry. Ronda elaborates on her role as Senior Director of Payer Relations and the extensive support VGM offers to its members. She shares anecdotes about transitioning from working as a respiratory therapist in trauma hospitals to specializing in payer relations. Highlighting the importance of education in the DME space, Ronda talks about making complex policy updates

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00:34:56

Innovating Sleep Therapy: Jamie Caputo on SaaS...

Claim to Fame ·

2025/09/18

In this episode of the Claim to Fame podcast, hosts Alex and Wayne engage in a comprehensive conversation with Jamie Caputo, a seasoned professional with nearly 30 years of experience in the HME industry and a specialization in SaaS products for sleep therapy management. Jamie details his career journey from the mobility side to respiratory care, and his current role as part of the leadership team at Sova Sage. He explains the company’s innovative use of AI technology to enhance patient compliance

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00:30:13

Automating the Future of DME: Insights from Notable...

Claim to Fame ·

2025/09/12

On this episode of the Claim to Fame podcast, Alex and Wayne interview Brian Nannie from Notable Systems. Brian shares his extensive experience in the DME and HME sectors, including his 14-year tenure at Lincare, where he served as Chief Data Officer. Brian discusses the transformative power of AI automation in addressing common industry challenges, emphasizing problem-solving, data optimization, and meaningful business impact. He highlights Notable Systems' unique hybrid approach to AI, their

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00:33:46

The Future of Sleep Technology with Robert Miller

Claim to Fame ·

2025/09/04

In this conversation, Robert Miller, VP of Sleep at Apria Healthcare, shares his extensive experience in sleep medicine and discusses the evolution of sleep technology, the challenges in diagnosing and treating sleep apnea, and the importance of personalization in patient care. He also highlights the role of AI in enhancing communication and treatment options, and offers insights on driving change within traditional healthcare organizations. The discussion wraps up with rapid-fire questions that

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00:36:15

Navigating the Complex Landscape of Revenue Cycle...

Claim to Fame ·

2025/08/27

In this episode, we welcome BJ Martinelli and Joey Graham from Prochant to discuss their journey in the revenue cycle management (RCM) space, from Joey's transition from pre-med to becoming the CEO, to Prochant's growth and innovative approaches in the industry. They delve into the importance of having a strong company culture, effective processes, and leveraging technology and AI to improve outcomes for healthcare providers. They also touch on the future trends in the industry, such as the rise of

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00:33:36

Inside MAMES: Advocacy, Community, and Collaboration...

Claim to Fame ·

2025/08/21

In this episode of the Claim to Fame podcast, we talk with Rose and Jim, key figures from the Midwest Association for Medical Equipment Services (MAMES). Rose, the Executive Director, shares her extensive experience in the DME industry and how she transitioned from managing a DME company to leading a regional association. Jim, who joined MAMES about 20 years ago, discusses his roles in membership and event management. The duo talks about the importance of state associations for networking, advocacy,

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00:30:30

From Hedge Funds to Healthcare: Adam Nadler’s Journey...

Claim to Fame ·

2025/08/14

In this episode of the Claim to Fame podcast, Adam Nadler shares his transition from a hedge fund trader to a significant player in the Durable Medical Equipment (DME) space. Adam recounts his inspiration for starting in healthcare, prompted by helping a friend with multiple sclerosis gain access to essential medications. He discusses his founding of several fast-growing companies, including Quest Health Solutions and Compliant Rx, and the role of AI in transforming medical records review and DME

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00:27:59

From Skateboarding to Sleep Therapy: Mike Austin's...

Claim to Fame ·

2025/08/07

In this podcast episode, Mike Austin, CEO of Quality DME, discusses his journey from a skateboard instructor to a leading figure in the durable medical equipment (DME) industry. Mike shares his experiences with the geographic expansion of Quality DME, including the recent opening of an office in Raleigh, North Carolina. He outlines the company's specialization in sleep apnea services and the substantial growth they have achieved since he and his business partner acquired the company. The

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00:40:06

Unlocking DME Success: MiraVista's Blueprint for...

Claim to Fame ·

2025/07/31

In this episode, we host Derrick and Andrea Stark, the founders of MiraVista, a company providing expertise for DME (Durable Medical Equipment) suppliers. Derek and Andrea share their journey from disparate careers to creating a business that helps DME suppliers master their industry. They discuss the importance of internal knowledge sharing, the evolution of the DME industry, and how suppliers can leverage technology and AI to streamline operations. Andrea also highlights upcoming changes in

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00:23:11

Embracing Change in the HME Industry with Kyle Neese...

Claim to Fame ·

2025/07/24

In this engaging podcast episode, Alex and Wayne have an insightful conversation with ACU-Serve's Kyle Neese, a prominent figure in the HME industry. Kyle shares his journey from building cubicles in a family business to becoming involved in various sectors, including SaaS, medical device manufacturing, and revenue cycle management. He discusses the impact of competitive bidding, the importance of adapting to change, and the significant lessons learned during the COVID-19 pandemic. Kyle emphasizes

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00:27:23

Building Efficiency in Healthcare: A Conversation...

Claim to Fame ·

2025/07/15

In this episode of the Claim to Fame podcast, Trey, the founder of Tennr, discusses the company's mission to solve the pre-visit processing problem in healthcare by ensuring quick and accurate documentation. Moving away from AI buzzwords, Tenor focuses on real outcomes and efficiency through automation. Trey shares insights on their recent rebranding, the shift towards a patient conversion platform, and the importance of continuous customer engagement. He also talks about the challenges and future

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00:29:08

DME Compliance with Michael Silverman: Legal Insights...

Claim to Fame ·

2025/07/08

In this podcast episode, hosts Alex and Wayne welcome Michael Silverman, founding partner of Silverman Bain, a law firm specializing in regulatory compliance for DMEPOS providers. Michael shares his personal journey, from growing up in a family-run DME business to becoming a healthcare attorney. He discusses the complexities of compliance within the DME industry, highlighting the importance of proactive legal advice and the risks of marketing non-compliance and state licensure issues. Michael

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21 results

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