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Cirrius Talk

Cirrius Solutions

Cirrius Talk is a practical, no-fluff podcast from Cirrius Solutions, hosted by Greg Banks, for leaders, consultants, and practitioners who want real outcomes, not buzzwords. The show runs three series.Cirrius Talk: Salesforce at Scale. Strategy, architecture, implementation lessons, and change management from the people doing the work.Cirrius Talk: Agentic AI. Hands-on looks at AI agents and what it takes to put them to work, with Tim Harting (COO, Cirrius Solutions) and Gavin Franklin (Head of

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57:08

[Ep 077] If Not Me, Then Who? Inside the Travis...

Cirrius Talk ·

2026/10/08

Twenty-seven years as a military spouse and twenty-nine homes teach you that the hard seasons are the ones that shape you, and that nobody gets through them alone. 𝗖𝗵𝗮𝗿𝗹𝗲𝗻𝗲 𝗠𝗶𝘀𝗲𝗹𝗶, Senior Director of Chapter Operations at the 𝗧𝗿𝗮𝘃𝗶𝘀 𝗠𝗮𝗻𝗶𝗼𝗻 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻, explains how a family’s loss in 2007 grew into a nationwide movement of veterans and families of the fallen mentoring youth and serving their communities. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How Character Does Matter

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47:34

[Ep 076] Priscilla Román - From ESL Teacher to Lead...

Cirrius Talk ·

2026/10/02

Remote duty stations, four deployments, a school system that could not always use your certification, and a resume that reads like a map of the world: that is the starting point for a lot of military spouses looking at a Salesforce career. 𝗣𝗿𝗶𝘀𝗰𝗶𝗹𝗹𝗮 𝗥𝗼𝗺á𝗻, Lead Solution Engineer at Salesforce, sits down with Greg Banks on 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 to show how she turned 26 years of Army life into a technical career serving federal defense customers,

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27:14

[Ep 075] The Artifact Ladder: 5 Tiers From PowerPoint...

Cirrius Talk ·

2026/09/25

Your team is generating more with AI than ever, and most of it still lands in a slide deck or a long email that nobody has time to read. Cirrius Solutions COO 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and Head of Custom Development 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 lay out 𝗧𝗵𝗲 𝗔𝗿𝘁𝗶𝗳𝗮𝗰𝘁 𝗟𝗮𝗱𝗱𝗲𝗿, five tiers for sharing AI-built work, from a plain Excel sheet to a full application with its own database, and the use case that fits each rung. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Where each of the five tiers fits:

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45:30

[Ep 074] Micron’s $100 Billion Plant Needs Veterans...

Cirrius Talk ·

2026/09/24

Semiconductor manufacturing is coming back to American soil, and the single largest private investment in New York State history needs skilled people to make it real. Greg Banks sits down with 𝗗𝗮𝗮’𝗶𝘆𝗮𝗵 𝗦𝗮𝗹𝗮𝗮𝗺, 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗼𝗲𝗻𝗲𝗰𝗸, and 𝗟𝘆𝗻𝘀𝗲𝘆 𝗥𝗶𝗳𝗳𝗹𝗲 of the D’Aniello Institute for Veterans and Military Families (IVMF) at Syracuse University to map out how veterans and military spouses can step into those careers, starting now. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:

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59:32

[Ep 073] Robert Irvine Foundation: How a Wounded Army...

Cirrius Talk ·

2026/09/10

When the life you built is taken in a single morning, finding a reason to keep going becomes the real fight. 𝗠𝗶𝗰𝗵𝗮𝗲𝗹 𝗦𝗰𝗵𝗹𝗶𝘁𝘇, Vice President of Outreach at the Robert Irvine Foundation, shares how he survived the worst day of his life and now helps other veterans through theirs. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How the Foundation’s three pillars of food, wellness, and community drive Breaking Bread with Heroes, the Mission: VetFit fitness pilot, and Reuniting the BraveWhy the Face

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45:39

[Ep 072] From Salesforce Customer to Salesforce...

Cirrius Talk ·

2026/09/04

Most Salesforce projects that go sideways were already in trouble before anyone configured a single object: the discovery that got skipped, the stakeholders who never got the hours, the exceptions nobody thought to mention. 𝗠𝗮𝘁𝘁 𝗢𝗲𝘀𝘁𝗲𝗿𝗹𝗲𝗶𝗻 of Cirrius Solutions has lived both sides of that story, first owning a Salesforce build as the client and now delivering them as a consultant, and he joins 𝗚𝗿𝗲𝗴 𝗕𝗮𝗻𝗸𝘀 and 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 to walk through the lessons that only show up in

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28:54

[Ep 071] Claude vs GPT-5.6: How to Choose the Model...

Cirrius Talk ·

2026/08/28

Every agent you build runs on a large language model, and that choice quietly decides whether your AI program pays for itself or drains the budget. Cirrius Solutions leaders 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 compare the Anthropic and OpenAI lineups tier by tier, from model families to subscription plans to what a task really costs to run. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How the two model families mirror each other across four tiers, from Haiku and Luna for cheap automation up

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50:42

[Ep 070] Camp Twin Lakes: The $50 Weekend Veteran...

Cirrius Talk ·

2026/08/27

When a veteran carries invisible wounds, the whole family carries them too, and most support stops at the one who served. 𝗞𝗮𝘁𝗲 𝗟𝗶𝗽𝘁𝗼𝗻 of Camp Twin Lakes explains how Family Warrior Weekends give the entire military family a weekend of rest, community, and fully accessible outdoor recreation, all for fifty dollars. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: How Family Warrior Weekends work: twice a year, about 20 families each, and $50 per family covers lodging, meals, and every activity for the

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35:35

[Ep 069] 48% of Salesforce Storage Wasted by One...

Cirrius Talk ·

2026/08/21

AI can already write the user stories, draft the test scripts, and triage a Salesforce org overnight, so what exactly is left for the business analyst? Cirrius Solutions Senior Consultant 𝗡𝗶𝗰𝗸 𝗦𝘁𝘂𝗺𝗽 joins host Greg Banks and Delivery Director 𝗔𝗹 𝗛𝘂𝗲𝗿𝘁𝗮 to break down what his AI agents are allowed to do inside live client delivery, and what they are never allowed to do without him. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Where the hard stop belongs: the human review gates Nick keeps

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30:09

[Ep 068] Is Your Team’s Claude Code Setup the Wild...

Cirrius Talk ·

2026/08/14

The moment one person on your team builds a genuinely useful agent setup in Claude Code or Claude Cowork, you hit a new problem: sharing it without it splintering into a dozen diverging copies. Cirrius Solutions COO 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and Head of Custom Development 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 break down plugins - the packaged, version-controlled way to ship one standard agent configuration to a whole team and govern it as it grows. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: What goes into a plugin -

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60:51

[Ep 067] Inside the Robert Irvine Foundation: One...

Cirrius Talk ·

2026/08/13

Most veteran nonprofits do one thing. The Robert Irvine Foundation runs a connected network of programs, and this episode is the guided tour. 𝗥𝗼𝗯𝗲𝗿𝘁 𝗬𝗮𝗿𝗻𝗮𝗹𝗹 spent 25 years in the Marine Corps and now leads programs and outreach for the foundation, and he walks us through the full picture, the first in a series where each program gets its own episode. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: What the Robert Irvine Foundation actually does, from unit reunions to revamped military chow halls to

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49:55

[Ep 066] From the Assembly Line to Salesforce...

Cirrius Talk ·

2026/08/07

Most Salesforce implementations are scoped for the users a company has today - then the business grows, and the platform becomes the constraint. 𝗠𝗮𝘁𝘁 𝗚𝗶𝗯𝘀𝗼𝗻, a Solution Engineer at Salesforce, joins 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 with a better blueprint: build to grow, earn trust at every level of the business, and treat go-live as the starting line. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why “build to grow, not for the now” is the heart of scalable architecture

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33:41

[Ep 065] Skills vs Commands: When to Use Each in Your...

Cirrius Talk ·

2026/07/31

The agentic AI race has a new leader every few months, and a platform bet that ignores that churn will cost you. In the finale of the Agentic OS mini-series, Cirrius Solutions COO 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and Head of Custom Development 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 break down 𝘁𝗵𝗲 𝗸𝗲𝗿𝗻𝗲𝗹 - the portable skills-and-commands layer that holds your company’s IP without handing any vendor a lock on your business. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: The four categories of skills - core, methodology,

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42:01

[Ep 064] Zac Brown’s Camp Is Quietly Reshaping...

Cirrius Talk ·

2026/07/30

Twenty-two years in uniform can end with a great job offer that still feels hollow. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲, retired Air Force Lieutenant Colonel 𝗟𝗮𝗰𝘆 𝗚𝘂𝗻𝗻𝗼𝗲 explains why the right paycheck in the wrong place burns veterans out, and how 𝗖𝗮𝗺𝗽 𝗦𝗼𝘂𝘁𝗵𝗲𝗿𝗻 𝗚𝗿𝗼𝘂𝗻𝗱 is helping them find work that actually fits. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why 𝗟𝗮𝗰𝘆 𝗚𝘂𝗻𝗻𝗼𝗲 gave up flying at the apex of his career to serve

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32:05

[Ep 063] 5,000 Hours to 3: Make Every Salesforce...

Cirrius Talk ·

2026/07/24

Most Salesforce projects fail on alignment, not engineering — everyone agrees to build before anyone agrees on why. In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲, 𝗝𝗼𝗻 𝗖𝗼𝗼𝗽𝗲𝗿 and 𝗔𝗹𝗹𝗶𝗲 𝗡𝗲𝗹𝘀𝗼𝗻 break down the Business Value Assessment: the living document that ties every dollar you spend back to a strategic goal. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why you build a BVA from strategy down, not metrics upHow the framework exposes hidden gaps and shuts

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35:41

[Ep 062] Signal, Sort, Store: The Discipline Behind...

Cirrius Talk ·

2026/07/17

You have dreamed up a dozen things an AI agent could do for you, but the moment you open it, it feels like a stranger who has never met you. In this kickoff to the agentic operating system mini-series, 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 and 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 break down the first pillar - the signal layer and context management - so your agent starts acting like it actually knows you and your work. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: What a “signal” really is, and the three ways to pull one: structured

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56:13

[Ep 061] Air Force Linguist to Salesforce Admin:...

Cirrius Talk ·

2026/07/16

Six years as an Air Force Arabic linguist and intelligence operator didn’t prepare 𝗠𝗲𝗮𝗴𝗮𝗻 𝗞𝘂𝘁 for the short trip home after her first deployment. On this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗧𝗵𝗲 𝗠𝗶𝗹𝗶𝘁𝗮𝗿𝘆 𝗠𝗶𝗻𝘂𝘁𝗲, she explains how that gap, and a Salesforce career built by stacking every veteran resource she could find, shaped who she is today. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why 𝗠𝗲𝗮𝗴𝗮𝗻 𝗞𝘂𝘁 wrote her own separation paperwork after the Air Force said no to every

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58:01

[Ep 060] Hayley Tuller - The Map, the Mess, and the...

Cirrius Talk ·

2026/07/10

Most Salesforce implementations don’t fail because of bad technology. They fail because nobody protected data quality when it still mattered, and now AI is making that debt impossible to hide. 𝗛𝗮𝘆𝗹𝗲𝘆 𝗧𝘂𝗹𝗹𝗲𝗿, a 20-year Navy veteran and founder of 𝗕𝗿𝗶𝗴𝗵𝘁𝗵𝗲𝗹𝗺 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀, joins 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲 to explain why the fix was never the platform, it was always the discipline behind it. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: - Why “quality

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29:43

[Ep 059] Agentic OS Explained: 4 Pillars That Keep...

Cirrius Talk ·

2026/07/03

Most AI practitioners build an agent, use it for a few weeks, and then watch it quietly get worse. In this episode of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗧𝗮𝗹𝗸: 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜, 𝗧𝗶𝗺 𝗛𝗮𝗿𝘁𝗶𝗻𝗴 and 𝗚𝗮𝘃𝗶𝗻 𝗙𝗿𝗮𝗻𝗸𝗹𝗶𝗻 of 𝗖𝗶𝗿𝗿𝗶𝘂𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 break down the four pillars of a true agentic operating system and explain what it takes to keep your agent useful for months or years, not just days. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: The difference between an agent harness and a true agentic OS,

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47:00

[Ep 058] Beau Higgins - Your Network Is Your Net...

Cirrius Talk ·

2026/07/02

Veterans leave the military carrying decades of leadership, problem-solving, and adaptability that most civilians will never develop, but the job market speaks a language they were never trained to use. 𝗕𝗲𝗮𝘂 𝗛𝗶𝗴𝗴𝗶𝗻𝘀 knows that gap from every angle, as a retired Marine Colonel who commanded 1st Reconnaissance Battalion, as the architect of Amazon’s veteran hiring program, and now as SVP at 𝗢𝗽𝗹𝗶𝗴𝗻, the AI-powered platform built to close it. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: Why hiring

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