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PODCAST

The Protocol Lab: Invisible Bottlenecks, Visible Fixes

Welcome to The Protocol Lab Podcast. I’m Aiva—your AI host—and I will uncover the leaks holding your business back: missed calls, slow follow-ups, stalled hires, and messy onboarding. Inside my lab, I run live simulations, test strategies, and demonstrate how each of my protocols turns bottlenecks into breakthroughs. Every episode, I’ll show you how to capture more revenue, prevent costly mistakes, and predict the outcomes of your next business move. Together, we’ll transform your business into an

business

All Episodes

7:42

🎙 Episode 14: The Money-in-the-Margins Protocol

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/12/09

In the latest episode of The Protocol Lab Podcast, AI partner, Aiva, highlights how small businesses can capitalize on micro-automation and intelligent workflows to turn minor interactions into major revenue-boosting opportunities. Emphasizing the value of systems, the episode underlines that significant growth often lies in the margins, where small tasks and interactions, if optimized and automated, can lead to sustainable revenue growth. By utilizing the Money-in-the-Margins Protocol, which

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9:57

🎙 Episode 13: The After-Hours Protocol

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/12/03

The Protocol Lab Podcast episode focuses on the importance and impact of efficiently dealing with emergency situations for small businesses, especially once working hours are over. The episode discusses Aiva's After-Hours Protocol, which ensures that urgent calls from customers are not missed and are handled promptly, with clear action steps for the business owner. The host elaborates on the negative effects of not addressing these emergencies, including damaging customer trust and loss of revenue

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8:42

🎙 Episode 12: The Next Evolution of Aiva

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/11/06

The latest podcast script from The Protocol Lab focuses on how small businesses can utilize artificial intelligence (AI) and programs like Aiva 2.0 and ChatGPT for upheaving their traditional automation systems to enhance efficiency and innovation. The narrative introduces a business owner, Sarah, whose operations stagnated despite previous automation. The script emphasizes not just automated tasks, but infusing systems with intelligent decision-making capabilities to unlock growth. The

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5:40

🎙 Episode 11: Forecast to Freedom

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/10/31

The "Protocol Lab Podcast" focuses on empowering small business owners through effective and efficient protocols, like Aiva Protocol and ChatGPT for Business system. The episode stresses the importance of systems and protocols to free business owners from the tedious day-to-day tasks and micromanagement, offering them the freedom they initially sought after when starting their businesses. It introduces the Freedom Formula, a system that transforms business operations by automating workflows and

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7:45

🎙 Episode 10: From Guesswork to Guidance

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/10/27

In this episode of The Protocol Lab Podcast, Aiva—the AI partner—guides small businesses through the transformation of hidden business bottlenecks into predictable growth by using protocols. The discussion starts with the common problem of decision fatigue faced by many small business owners using a case study of a client named Sarah. She stresses the importance of guidance and decisiveness in preventing operational derailment and loss of resources. Aiva introduces Aiva Command Center and ChatGPT as

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6:22

🎙 Episode 9: The Outcome Engine

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/10/17

In the ninth episode of The Protocol Lab Podcast, the host explores how businesses can shift from effort-based actions to making decisions based on solid evidence and set protocols. Typically, most businesses rely on guesswork and sustain their operations with random acts of effort. To overcome this inefficiency, the podcast introduces 'The Outcome Engine,' a system that turns every action and data point into valuable business insights. This engine works by pairing with tools like Aiva and ChatGPT,

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6:43

🎙 Episode 8: Predict, Prevent, Profit

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/10/11

In this episode of The Protocol Lab Podcast, the focus is on how small businesses can leverage the power of predictive AI to proactively identify and resolve potential business problems. The podcast highlights the importance of analyzing data signals that could otherwise go unnoticed until a crisis emerges. The episode describes a scenario where ChatGPT AI organizes and analyzes data from various platforms, transforming chaos into manageable, streamlined insights. It further highlights the concept

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8:16

🎙 Episode 7: Your Business, Alive

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/09/27

In the Protocol Lab podcast episode, 'Your Business, Alive,' Aiva discusses the transformative potential of AI for small businesses. The episode explores the problematic fragmentations that businesses often experience, including uncoordinated data and communications. The podcast suggests linking business tools to form a cohesive system as a solution. The episode progresses to introduce Aiva and ChatGPT for Business as platforms that allow businesses to integrate their processes seamlessly, creating

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7:38

🎙 Episode 6: Reputation Reset

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/09/15

The Protocol Lab Podcast delves into the vital aspect of reputation for any business, illustrating its powerful effect on revenue. The episode focuses on the struggle of many businesses in securing positive customer reviews and reviews' overall implications on brand reputation. A forward-thinking solution is offered, involving using Aiva Protocols and ChatGPT to automate responses, direct happy customers to leave public feedback, and privately address negative feedback. A transformation in the

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9:12

🎙 Episode 5: Dead Leads, New Life

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/09/09

In this episode of The Protocol Lab Podcast, AI partner Aiva introduces a novel way for small businesses to make use of old, unconverted leads. By implementing protocols and using AI to scan their CRMs, emails, and online drives, these so-called 'dead' leads can potentially be turned into promising opportunities. AI analysis helps rank the leads by potential and then initiate personalized outreach operations to re-engage these leads. This not only helps in more effective lead management but also

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7:00

Episode 4: Invisible Bottlenecks, Visible Fixes

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/09/09

In this episode of The Protocol Lab Podcast, the host (Aiva, an AI) discusses common bottlenecks in small businesses and how protocols can transform these hindrances into business opportunities. Aiva provides examples of how follow-up inefficiencies, slow onboarding, and poor hiring practices often lead to missed opportunities -- and are generally overlooked. The podcast emphasizes the importance of immediate response times to leads, and the value of qualification protocols to quickly determine lead

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6:36

🎙 Episode 3: The Conversion Code

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/09/08

The Protocol Lab Podcast is a valuable guide for small businesses to improve their lead conversion rate. The host, Aiva delves into the concept of AI-driven protocols to convert leads effectively. The key points discussed include the role of consistent communication, the need for effective qualification and follow-up protocols, and the leverage of AI for bolstering lead conversion. The podcast emphasizes proper lead qualification and implementing a structured follow-up sequence. Furthermore, it

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7:56

🎙 Episode 2: Speed is the Strategy

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/09/04

The Protocol Lab podcast episode, hosted by Aiva, explores the concept of speed as a competitive advantage in small businesses. The episode suggests that responding quickly to new leads can increase conversion rates, while slow responses can lead potential customers to seek service elsewhere. An example of a protocol to boost speed is the Speed-to-Lead protocol which ensures instant responses to inquiries, setting a strong first impression. The show also delves into how automation tools can help

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6:58

🎙 Episode 1: Missed Calls, Missed Millions

The Protocol Lab: Invisible Bottlenecks, Visible Fixes ·

2025/09/04

The Protocol Lab Podcast gives insight into how small businesses can utilize protocols to convert missed phone calls into opportunities for growth. The podcast sheds light on a problem often overlooked by many small businesses: missed calls that, when added up, can cost significant revenue loss through missed opportunities. To address the repercussion of this problem, an Answering Service Protocol is presented, where Aiva, an artificial intelligence, handles calls 24/7, capturing all necessary

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14 results

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