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PODCAST

The 229 Podcast

This Week Health

Some conversations are too important to stay in the room. The 229 Podcast, hosted by Bill Russell, continues the dynamic discussions from our community events, bringing together healthcare leaders who are actively transforming the industry.

technology medicine

All Episodes

23:53

2025 Healthcare Recap: CIO Pressures, AI Advances,...

The 229 Podcast ·

2025/12/29

December 29, 2025: As 2025 draws to a close, Drex, Sarah, and Bill gather to reflect on a year of struggles and triumphs. From unprecedented CIO turnover among top talent to the stark reality of workforce exhaustion, this candid conversation reveals why even quality leaders are finding themselves displaced. They explore how fear has stifled innovation, why AI advanced faster than expected with synthetic media, and how organizational culture emerged as the true differentiator in digital

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36:16

Reflecting on the 2025 AI Rush: What Worked, What...

The 229 Podcast ·

2025/12/23

December 23, 2025: The AI revolution swept through healthcare in 2025, but did it deliver on its promises? Bill Russell, Drex DeFord, and Sarah Richardson pull back the curtain on what really happened in AI this year—from North Korean deep fakes infiltrating hospital workforces to the sobering reality of billion-dollar AI investments with ROI timelines stretching to 2030. They reveal why ambient listening became the breakout use case, which organizations are actually making progress, and the

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21:54

Executive Interview: Inside Insights Into Abridge’s...

The 229 Podcast ·

2025/12/22

December 22, 2025: What makes a healthcare event truly transformative? Guru Sundar, VP of Marketing at Abridge, explores their unique event, ‘The Conversation’, that blends art, science, and healthcare innovation. From Laird Hamilton's insights on trusting your subconscious to John McEnroe's lesson on staying true to your brand, this discussion reveals how cross-industry inspiration drives healthcare forward. Discover why Eric Larson shocked attendees by suggesting health systems close non-clinical

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21:57

Newsday: CMS ACCESS Model & Tech-Enabled Care with...

The 229 Podcast ·

2025/12/19

December 19, 2025: CMS has unveiled its new ACCESS Model—an ambitious 10-year initiative aimed at expanding digital, tech-enabled care for millions of Medicare beneficiaries. In this discussion, Laura O’Toole, CEO of SureTest, joins Bill and Sarah to unpack how outcome-based reimbursement could finally accelerate innovation in remote monitoring and chronic disease management. They explore what this shift means for CIOs, including the need for stronger data interoperability, integrated analytics, and

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06:52

The 229 Rewind: 2025's Boldest Healthcare IT Moves

The 229 Podcast ·

2025/12/18

2025 wasn't just another year in healthcare IT—it was a year of constant change. Leaders stopped waiting for permission and started building the future themselves. From AI implementations that deliver results in weeks instead of years, to cybersecurity boundaries that actually hold, to predictive care models that flip the reactive healthcare script entirely. This rewind captures the breakthrough moments, the honest struggles, and the conversations that made room after room go silent before someone

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19:35

Executive Interview: How Real-Time Location Data...

The 229 Podcast ·

2025/12/17

December 17, 2025: Real-time location data is revolutionizing hospital operations, but most executives haven't grasped the full magnitude of what's now possible with AI. Philipp von Gilsa, CEO of Kontakt.io, reveals how combining RTLS with AI agents enables immediate interventions when operations break down - no more dashboards, just actionable intelligence in the moment. From predicting equipment needs to optimizing patient flow, health systems are achieving real operating margin improvements by

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22:06

Newsday: How PhD-Level AI Agents are Changing...

The 229 Podcast ·

2025/12/15

December 15, 2025: What if healthcare's biggest breakthroughs require throwing out the playbook? Joined by Daniel Schubert, CEO and Co-Founder of Revuud, this episode explores how AI is fundamentally reshaping healthcare IT strategy, from deploying countless virtual PhD-level agents across operations to rethinking patient access and workflow automation. Healthcare leaders discuss the challenge of prioritizing AI initiatives amid competing demands, the importance of creating organizational margin for

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23:45

Newsday: Preparing for Cloud Outages and Phishing...

The 229 Podcast ·

2025/12/12

December 12, 2025: When cloud platforms like AWS and Azure experience outages, hospitals across the country feel the impact. But are healthcare organizations truly prepared for these disruptions? Charles Knight, Founder of EHC Consulting, explores the critical gaps in healthcare's cloud resilience strategies. From understanding single points of failure to running actual failover tests, this conversation reveals why documentation and operational readiness matter just as much as technical

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33:26

The 229 Podcast: RSNA 2025 - Breaking Down the Latest...

The 229 Podcast ·

2025/12/11

December 11, 2025: Medical imaging is undergoing a massive transformation, and the innovations unveiled at RSNA 2025 reveal just how profound these changes will be. Dr. Lee David Milligan, Managing Partner at Asbury HealthTech Partners, takes us inside the conference floor to explore groundbreaking advances that are reshaping radiology workflows. Discover how companies are revolutionizing cardiac care by replacing invasive procedures with advanced imaging that costs 90% less, why radiologists

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24:34

Newsday: Streamlining Patient Access and Healthcare...

The 229 Podcast ·

2025/12/08

December 8, 2025: Healthcare systems are drowning in administrative calls while patients struggle with fragmented portals and coordination nightmares. Will Akers, Chief Strategy Officer from Switchboard, MD, joins Bill Russell, Sarah Richardson, and Drex DeFord to unpack a stunning reality: 25-40% of health system calls are simple scheduling requests that could be automated today. Drawing from his experience having children in both Hong Kong and the US healthcare systems, Will reveals stark

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30:13

The 229 Podcast: 20 Years, Zero Paper, One Vision:...

The 229 Podcast ·

2025/12/04

December 4, 2025: Tanya Townsend, CIDO at Stanford Medicine Children’s Health, didn't just receive a lifetime achievement award from CHIME—she pioneered the first all-digital hospital back in 2005. Now Tanya is navigating the ultimate healthcare paradox: how do you invest in AI and digital transformation while facing unprecedented budget pressures? In this conversation, she reveals how ambient listening got clinicians home for dinner, why their digital front door adoption jumped 36% practically

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27:05

Solution Showcase: Tackling Identity Management at...

The 229 Podcast ·

2025/12/03

December 3, 2025: A nurse practitioner shows up for their first ED shift at the hospital where they've worked for years. But the system doesn't recognize them, their login doesn't work, and five different teams scramble to merge records while the manager burns hours just getting them access. Kristin Hoppe, Information System Manager at Baylor Scott & White, and Bill Willis, CTO and Head of Advisory at IDMWORKS, reveal how they solved healthcare's most persistent identity crisis—not with new

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33:54

Newsday: The AI Staffing Dilemma - The Productivity...

The 229 Podcast ·

2025/12/01

December 1, 2025: As AI tools rapidly transform healthcare IT workflows, leaders face an unexpected challenge: what happens when your team becomes dramatically more productive? Bill Russell, Drex DeFord, and Sarah Richardson explore the productivity paradox hitting healthcare organizations—when AI enables staff to accomplish in hours what once took weeks, do you need fewer people or different approaches? From closing open positions to managing "cozy" employees who've mastered automation, they debate

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39:16

The 229 Podcast: Technology Is Not a Strategy - the...

The 229 Podcast ·

2025/11/27

November 27, 2025: Shane Thielman, Corporate SVP and CIO at Scripps Health, shares how a compliance auditor switched their primary care physician after reviewing ambient documentation—a surprising indicator of AI's real clinical impact. In this conversation, Shane reveals the seven-year journey to get 40% of appointments online, the command center approach that reduced admission wait times by 25%, and why Scripps runs quarterly clinical continuity exercises after their 2021 cyber event. He

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22:04

Newsday: Merger Madness and Why Hospitals are Moving...

The 229 Podcast ·

2025/11/24

November 24, 2025: Healthcare organizations are drowning in applications they can't even inventory, especially after mergers and acquisitions. But the real shock comes when they try to access archived data years later. Dave Dyell, Managing Partner at Innovative Consulting Group, reveals why cloud storage fees are forcing health systems to rethink their entire archiving strategy, particularly for medical imaging. With AI initiatives on the horizon, the way you archive data today determines whether

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25:01

Newsday: Doing More with Less and Budgeting Wake-Up...

The 229 Podcast ·

2025/11/21

November 21, 2025: What if your organization could reclaim millions of dollars just by rethinking processes you already have in place? Bill Willis, CTO of IDMWORKS, discusses the hidden costs plaguing healthcare IT, from runaway cloud storage bills to the shocking economics of password resets. Discover why identity management isn't just a security issue but a massive financial opportunity, how HR-IT integration is transforming onboarding from a week-long wait to day-one productivity, and why the

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28:56

The 229 Podcast: Journey From First Ever EMR and...

The 229 Podcast ·

2025/11/20

November 20, 2025: Deborah Muro, CIO of El Camino Health, shares her vision for transforming healthcare from reactive to predictive through intelligent use of AI and sensor technology. With 30 AI use cases already deployed across Epic and other platforms, El Camino is pioneering applications from radiology incidental findings to employee sentiment analysis. Deborah discusses the challenges of integrating AI agents into clinical workflows, starting with call centers before expanding to the revenue

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23:09

Executive Interview: From Data Exchange to Data...

The 229 Podcast ·

2025/11/19

November 19, 2025: Healthcare interoperability has evolved far beyond simple data exchange—but are we truly unlocking its potential? Dr. Steven Lane, CMO from Health Gorilla, and Mike Cordeiro, Senior Director of Interoperability Market & Product Strategy from MEDITECH join Bill Russell to explore how the industry is shifting from moving data to making it actionable. Discover why structured, normalized data is critical for clinical decision-making, how TEFCA is transforming payer-provider

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26:38

Newsday: Security Culture Saves Hospital and Resource...

The 229 Podcast ·

2025/11/17

November 17, 2025: How does a 25-bed critical access hospital successfully stop a cyberattack when larger health systems fall victim? George Pappas, CEO of Intraprise Health, unpacks the Colorado hospital that shows how security culture beats expensive technology. The conversation reveals why vendor transparency remains elusive despite high-profile breaches, explores the harsh reality of hospitals that know their vulnerabilities but lack resources to fix them, and tackles AI governance challenges

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28:41

The 229 Podcast: Balancing Innovation vs. Demand and...

The 229 Podcast ·

2025/11/13

November 13, 2025: Chris Paravate, CDIO of Northeast Georgia Health System, reveals how his organization achieved 80% ambient voice adoption in just two months, with physicians now seeing nearly three additional patients weekly while rediscovering joy in their practice. He tackles the critical challenge facing healthcare IT leaders today: how to differentiate high-impact AI projects from 320 traditional enhancement requests competing for attention. Chris shares his strategy for executive-level

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