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PODCAST

Home Health 360: Presented By AlayaCare

Gain a fresh perspective and new ideas for running your home-based care organization by listening and learning from industry professionals around the globe.Hosted by home health tech expert Erin Vallier. You’ll hear from home-based care leaders on trending industry news, challenges, and best practices to help prepare you for the future of care.Tune in every month to stay in the know and bring your team actionable insights from the best in the business.

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All Episodes

34:33

Scaling care with agentic AI: Home-based care...

Home Health 360: Presented By AlayaCare ·

2026/01/15

Send us a text In this episode, Adrian Schauer, CEO and co-founder of AlayaCare, shares his top predictions for 2026 and explores how agentic AI is evolving from a bold vision for the future to an essential reality of daily operations for home-based care providers. Adrian explains how AI agents are rapidly becoming dependable infrastructure—supporting vacant-visit scheduling, visit verification, care-plan generation, and other crucial workflows to reduce administrative burden, standardize car...

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23:08

Harnessing data for implementation success with Sarah...

Home Health 360: Presented By AlayaCare ·

2025/11/24

Send us a text Fear of implementation shouldn’t keep a good platform on the sidelines. We break down a practical path to go live with confidence, comparing a fast, best-practice enablement approach with a deeper, customized PSO route and exploring how to pick the right fit based on outcomes and investment, not just organization size. Sarah Payne, Associate Director of Customer Enablement at AlayaCare, pulls back the curtain on what separates “live” from “ready.” She shares why rushed timelin...

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18:37

Benchmarking that Actually Moves the Needle with Alex...

Home Health 360: Presented By AlayaCare ·

2025/10/22

Send us a text What does “good” actually look like in home-based care? We dig into a clear, practical answer and show how a four-pillar maturity model transforms messy data into confident decisions. With AlayaCare’s Alex Skinner, we break down operational excellence, employee experience, health outcomes, and financial performance, then map them to the few metrics that truly move the needle. You’ll hear why benchmarking needs two angles — trend your own progress and compare against look-alike...

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34:30

From Homegrown to High-Tech: Caring People's 20-Year...

Home Health 360: Presented By AlayaCare ·

2025/08/25

Send us a text Anthony Spero shares his experience transitioning Caring People from a 20-year-old proprietary software system to AlayaCare, resulting in improved caregiver satisfaction and more time for patient care. Caring People developed their own software 20 years ago when few options existed for home care providers. The organization expanded from two states to six through acquisitions, revealing limitations in its proprietary system. Since implementing AlayaCare, real-time data access ...

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29:29

Patient-centered care: Transforming home health with...

Home Health 360: Presented By AlayaCare ·

2025/07/16

Send us a text Jennifer Maxwell of Maxwell TEC shares how patient-centered technology is transforming home-based care by focusing on how patients feel rather than just clinical measurements. • Personalized care plans should prioritize patient feelings over diagnostic measurements • Technology can enable real-time patient feedback through simple text messaging • Effective remote patient monitoring doesn't require complicated or expensive equipment • Solutions that remain available post-discha...

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26:13

Unlocking AI's potential in home-based care with...

Home Health 360: Presented By AlayaCare ·

2025/06/24

Send us a text AI in home healthcare serves as a decision support system that helps professionals make better choices by analyzing data, surfacing key information, and providing suggestions while keeping final decisions in human hands. • AI scribes can transcribe caregiver-client conversations and automatically populate required forms • Digital assistants prepare caregivers for visits by providing quick client summaries and highlighting recent changes • Predictive models identify patients at...

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23:22

Bridging the Healthcare Gap with Dave Marchand

Home Health 360: Presented By AlayaCare ·

2025/05/15

Send us a text Dave Marchand reveals how New Day Healthcare's Carelytics platform bridges critical gaps in the traditional home healthcare delivery model by unifying patient data across service lines. Through advanced analytics and proactive interventions, this approach transforms care delivery from reactive, reimbursement-driven episodes to comprehensive patient journeys that identify early decline indicators and prevent catastrophic health events. • The traditional healthcare model operate...

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24:04

The human side of home care: Stories from our...

Home Health 360: Presented By AlayaCare ·

2025/04/15

Send us a text Three dedicated home-based care professionals share their journeys into caregiving and the profound moments that shape their work every day. Their personal stories reveal how compassion, creativity, and human connection transform lives on both sides of the caregiving relationship. • Finding purpose through personal experience – caregivers inspired by caring for their own family members • Supporting clients and families during end-of-life care with dignity and compassion • Crea...

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45:17

How culture, vision, and systems drive home care...

Home Health 360: Presented By AlayaCare ·

2025/03/17

Send us a text In this episode, Stephen Tweed, Chairman and CEO at Leading Home Care, shares essential insights from the highest-performing home care companies, revealing seven critical lessons that drive success in today's competitive market. His extensive research and mastermind groups with top companies uncover the strategies that separate industry leaders from the rest. Those strategies include: • Crafting a strong culture based on leadership style, core values, and consistent behaviors •...

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32:20

Adopting a caregiver-first mindset to boost...

Home Health 360: Presented By AlayaCare ·

2025/02/19

Send us a text In this episode, Rachel Gartner, founder and CEO of Carework, shares how home-based care agencies can transform recruitment and hiring from a major challenge into a strategic advantage. Rachel, a former home care recruiter, explains what it means to adopt a “caregiver-first mindset” and how this approach drives improved recruitment results, positive employee experience, better client care, and ultimately overall agency success by focusing on caregivers’ needs during the hiring ...

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20:29

Agentic AI and the future of home-based care:...

Home Health 360: Presented By AlayaCare ·

2025/01/15

Send us a textIn this episode, Adrian Schauer, CEO and co-founder of AlayaCare, shares his top predictions for 2025 and discusses the major trends and developments that will shape the future of home-based care. Chief among these predictions is the rise of agentic AI and how this transformative technology will empower caregivers to deliver smarter, more proactive care. Adrian explains how AI agents will go beyond simple automation to serve as decision-making partners providing real-time insigh...

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20:28

Preventing hospitalizations using molecular testing...

Home Health 360: Presented By AlayaCare ·

2024/12/16

Send us a textIn this episode, Barbara Andazola, VP of Clinical Practice, Strategy, and Programs at Amedisys, discusses the groundbreaking role of molecular testing in home health care. As an RN with over 27 years of nursing experience, Barbara shares how Amedisys is leveraging PCR (Polymerase Chain Reaction) testing to diagnose infections like UTIs, respiratory conditions, and even COVID-19 faster and more accurately at home. By identifying pathogens within hours, this technology not only im...

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32:15

Supporting informal family caregivers using...

Home Health 360: Presented By AlayaCare ·

2024/11/18

Send us a textIn this episode, Avanlee Christine, founder of Avanlee Care, shares the inspiring story behind her mission to support unpaid and informal family caregivers. Motivated by personal experience caring for her grandfather, Avanlee developed a groundbreaking app that empowers family members providing care to loved ones with the tools they need to ensure quality care delivery at home while also providing resources to support the wellbeing of the caregivers themselves.Avanlee highlights...

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20:58

The power of franchising and technology in home-based...

Home Health 360: Presented By AlayaCare ·

2024/10/17

With 10,000 people turning 65 every day, it’s estimated that the home-based care industry will need a staggering 2.5 million additional care workers over the next five years. In this episode, Todd Houghton, Brand President of Homewatch CareGivers, shares his passion for franchising and discussed how his company is enabling franchisees to meet the ever-increasing demand for home-based care services by embracing the benefits of the franchise model and deploying innovative technology. Todd share...

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24:13

Top trends shaping M&A in home-based care: Insights...

Home Health 360: Presented By AlayaCare ·

2024/10/03

In this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing demand for integrated care models that combine skilled and unskilled services and surging investor interest driving fierce competition among buyers. With interest rat...

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33:44

Using AI to automate key processes in home-based care...

Home Health 360: Presented By AlayaCare ·

2024/08/19

In this episode, Jeff Salter, the innovative founder and CEO of Caring Senior Service, returns to the podcast to discuss the future of AI in home care and how automating tedious tasks can free up staff for more impactful activities and critical decision-making. From enhancing admissions processes and optimizing caregiver scheduling to utilizing predictive analytics for personalized care planning, Jeff shares how implementing AI-powered tools can dramatically improve agency operations, increas...

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22:14

Navigating Cybersecurity Risks in Home-Based Care

Home Health 360: Presented By AlayaCare ·

2024/07/15

From sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare's Chief Legal Officer, shares insights into the current state of data security and privacy in the home care industry, including common threats, actionable prevention strategies, how to stay compliant with regulations, and helpful resources to elevate your...

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30:24

Navigating the CMS 80/20 rule, Medicaid, and advocacy...

Home Health 360: Presented By AlayaCare ·

2024/06/17

What is the impact of the CMS 80-20 rule and recent Medicaid rate adjustments on the home health industry? Unlock the secrets to modernizing home health operations with Jesse Howard, Vice President of Operations for Girling Personal Care. Jesse dives deep into the financial strains and staffing challenges home health providers face, particularly in Texas, where low Medicaid reimbursement rates and competitive wages make it hard to sustain quality care. Listen in as this episode presents...

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27:40

Enhancing home care revenue cycle management with...

Home Health 360: Presented By AlayaCare ·

2024/05/15

Whether you are an agency owner looking to enhance your financial operations or an administrator curious about how your team can better manage the fiscal realities of the home care sector, this episode is a masterclass in navigating the shifting landscapes of health care finance. Learn about navigating the complexities of Medicaid disenrollments and electronic visit verification (EVV) as Alik Kassner, co-managing partner of Alpine Homecare, provides insight into improving revenue cycle manage...

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36:07

How hospital-at-home programs boost patient...

Home Health 360: Presented By AlayaCare ·

2024/04/15

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