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PODCAST

Relationships Rule

Imagine that 68% of our clients leave because they feel we don’t care. Then visualize having authentic heart-based retention strategies, proven to minimize client losses, while organically generating a substantial number of loyal clients through referrals. Catch a glimpse of how Janice opens a conversation by applying her fine-tuned curiosity. Notice how genuinely interested she is in building a relationship with her guests – heart-based business owners and entrepreneurs. In mere minutes, guests

business marketing

All Episodes

37:56

Delivering Magic: How to Create Unforgettable...

Relationships Rule ·

2025/12/02

Bring the magic of Disney to your small businesses by showing how exceptional customer service creates unforgettable loyalty.Join me as I chat with Vance Morris, a former Disney executive turned small business owner and customer experience expert. Vance shares how his time at Disney taught him the power of systems, emotional connections, and attention to detail. He explains how these lessons help him create “walk-on-burning-coals loyalty” for his customers. Whether it’s using direct mail, personal

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34:51

How to Build a Relationship-First Business with Jim...

Relationships Rule ·

2025/11/25

What if the real measure of success isn’t how high you fly but how deeply you connect?Jim Carpenter has spent decades helping families and business owners build wealth and preserve their legacies — yet what sets him apart isn’t his financial expertise, it’s his heart for people. A lifelong pilot and advisor, Jim built his business not from spreadsheets, but from relationships — flying thousands of miles to meet clients in person and sending simple, meaningful gestures that made them feel seen and

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37:21

Meet Them Where They Are: Building Relationships...

Relationships Rule ·

2025/11/18

In this episode, I’m joined by Celeste Warren, internationally recognized Diversity, Equity & Inclusion leader and author of The Truth About Equity: What It Really Is, What It Isn’t, and Why Everyone Wins When We Get It Right.After decades leading DEI at a global corporation, Celeste now helps organizations of all sizes, especially small businesses, reshape how they think about equity. Our conversation explores what DEI looks like without a big HR team or corporate budget, and how equity can be

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40:36

The Human Side of Influence: Why Emotion Always Wins...

Relationships Rule ·

2025/11/11

If you want to connect and influence others authentically, you need to understand the part of the brain that makes every decision. In this episode, I sit down with Tim Ash, bestselling author of Unleash Your Primal Brain and co-author of Primal Dating, to explore how our primal brain still runs the show in business, marketing, and leadership today.Tim shares why emotion, not logic, drives every choice we make, and how this understanding can help us lead, market, and communicate with more empathy and

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45:24

From Words to Revenue: Using Brand Voice to Attract...

Relationships Rule ·

2025/11/04

Have you ever read your own website or LinkedIn post and thought, “That doesn’t sound like me at all”? I know I have.This week on Relationships Rule, I sit down with Patricia Viscount — a brand voice strategist and former Canadian Army officer — who helps professionals find their true voice in business. Patricia believes your real advantage isn’t in fancy words or perfect grammar… it’s in sounding like yourself.We talk about why so many people lose their natural voice when they write, how AI can

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47:29

The Truth About Confidence with TEDx Speaker Nina...

Relationships Rule ·

2025/10/28

What if confidence wasn’t something you had to fake, but something you could feel?In this episode, I reconnect with the lovely and wise Nina Perez; transformation coach, TEDx speaker, and someone I’ve had the pleasure of knowing for years. We talk about the real roots of confidence, and why the old “fake it till you make it” advice can actually backfire. Nina shares her journey from being a self-described shy girl to stepping into the spotlight, not by pretending to be someone else, but by learning

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42:04

What To Do When Motivation Won’t Show Up with Robin...

Relationships Rule ·

2025/10/21

Stop chasing motivation and build momentum you can count on. I sit down with Robin J. Emdon, the procrastination slayer, to unpack his GetResultsology framework for solopreneurs and business owners. Robin explains why procrastination isn’t about laziness but about how our brains are wired, and he shows how to spot it before it takes hold. Together we explore his productivity trifecta of brain chemistry, the power of micro-deadlines, and why accountability works best when it creates support instead

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47:53

How to Use Relationships to Scale Impact with Sir...

Relationships Rule ·

2025/10/14

The fastest path to growth is through relationships; especially those that hold you accountable to your word.I had the privilege of sitting down with Sir Darren Jacklin, a global business leader and philanthropist, whose journey from being labeled a throwaway kid to building international companies is a testament to the power of integrity. Darren shares why keeping your word creates unstoppable credibility, how he tests potential partners (on hiking trails of all things), and the simple but powerful

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40:10

What to Say When You Don’t Know What to Say with...

Relationships Rule ·

2025/10/07

Small messages can create big connection wins. My guest Tammy J. Cohen discovered this truth by sending short, heart-centered texts to her adult sons, a practice that rebuilt trust at home and later inspired her book, Text Messages to My Sons.In our conversation, Tammy shares how simple daily actions translate into stronger family bonds, clearer brand messaging, and more authentic networking. You’ll hear why meeting people where they are, writing like a human, and practicing gratitude can transform

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45:53

From Stage Fright to Stage Trust with Michele Vilseck...

Relationships Rule ·

2025/09/30

Speaking isn’t about saying the right words. It’s about making people feel you. When I sat down with Michele Vilseck, she showed me how her RAW method—Real, Audacious, Withness—can transform the way we show up on stage, on video, or even in a simple conversation.We talked about why nerves often get in the way, how to flip the focus from yourself to your audience, and why practice beats perfection every time. Michele shared simple structures that make your message stick, and she even offered a fun

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43:48

Writing from the Heart in a Digital World with...

Relationships Rule ·

2025/09/23

A handwritten note can do what an email never will, it can change a life.I loved every minute of this warm-hearted conversation with Elizabeth H. Cottrell, author ofHeartspoken: How to Write Notes That Connect, Comfort, Encourage, and Inspire.Elizabeth is a champion for authentic connection, and we explored how meaningful, handwritten notes create ripples of kindness, build relationships, and even drive business success. Whether you’re expressing gratitude, sympathy, or encouragement, writing from

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38:58

How AI Makes Work More Human with Gunnar Hood | RR328

Relationships Rule ·

2025/09/16

AI isn't stealing your humanity. It’s giving it back.Gunnar Hood joins me to talk about how artificial intelligence can make our work more human. He explains how AI helps you reclaim time, communicate more meaningfully, and show up with intention in business and in life. We also look at how AI tools like ChatGPT are becoming smarter, faster, and more personal, and why even the most tech-shy among us can benefit. Whether you're curious, skeptical, or somewhere in between, this chat will open your

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36:15

Why Presence Might Be the Skill You’re Missing with...

Relationships Rule ·

2025/09/09

Presence can quietly transform how people experience your leadership.Brad Farris joined me for a powerful conversation about leadership that doesn’t rely on hustle. As a coach to agency owners and C-suite leaders, Brad helps people grow into the version of themselves their team wants to follow. He believes slowing down is the key to better results and better relationships. We talked about everything from fewer meetings to better emails, and how learning to listen (really listen) can unlock trust,

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38:41

Coaching Gen Z to Lead with EQ and AI with Jeremy...

Relationships Rule ·

2025/09/02

The future of leadership is being shaped by teenagers who are building real businesses today. This is fascinating!I had the pleasure of speaking with Jeremy Williams, Head of Coaching at Founders Path, who is helping teens grow into emotionally intelligent entrepreneurs. Through this innovative program, students aged 13 to 17 are learning AI, blockchain, product development, and most importantly, how to communicate, collaborate, and lead. Jeremy is also the creator of Peer Coaching 460, a method

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44:48

Why B2B Relationships Start Before the First Pitch...

Relationships Rule ·

2025/08/26

Are your client relationships strong enough to earn their trust before the first pitch?Michael Haynes, a B2B market specialist, author and speaker, joins me from Sydney. He guides us on how to unpack what it truly takes to win and keep business clients today. It’s not just about being client-focused anymore—it’s about becoming buyer-centric. We talked through his AIR framework (Advice, Insights, Recommendations), why trust is built long before the sale, and how business development now relies more

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39:37

What Happens When You Quit Corporate Without a Plan...

Relationships Rule ·

2025/08/19

You don’t need a plan if you’ve got the right people in your corner.I loved this chat with Brett Trainor, who walked away from corporate life and found something even better—freedom, purpose, and a community of support. Brett shares how his journey unfolded not through strategy, but through relationships. From his first freelance gig to building the Escapee Collective for Gen Xers ready to do work on their own terms, Brett proves that connection is the true currency. We talked about the mistakes he

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41:03

The Secret to Building Real Trust in Business with...

Relationships Rule ·

2025/08/12

Great leadership starts with backstage conversations, not just center-stage charisma.I had the best time talking with Carl Walsh—award-winning actor turned business coach—about how the principles of theater can shift the way we build teams, lead people, and run companies. Carl’s path from the Royal Academy of Dramatic Arts to working at Disney and launching Alpha Dogs Coaching is anything but ordinary. And yet, every step is tied together by one powerful thread: relationships.We talked about how the

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43:56

Trevor Turnbull’s Wake-Up Call: Why Hustling Wasn’t...

Relationships Rule ·

2025/08/05

Burnout can be the wake-up call that shifts everything.I loved reconnecting with Trevor Turnbull, a long-time entrepreneur who’s done it all—from building a seven-figure agency to living off the grid in Costa Rica. We talked about what happens when business success no longer feels fulfilling and how that realization sparked a full reset. Trevor shared how he’s shifted from hustle to intention, created a new framework called “75 Flow,” and embraced journaling as a tool for clarity. If you’re craving

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49:32

The Secret to Getting Clients from Your Content | RR321

Relationships Rule ·

2025/07/29

What if your content could build real trust instead of just chasing likes?If you’ve been putting in the effort but not seeing results, Josh Spector wants to change that. He’s a content strategist, creator of For the Interested, and an expert in turning content into client relationships. Josh shares how to stop spinning your wheels with low-impact content and start creating with purpose. You’ll hear why newsletters don’t need to be long, how to make your podcast format work for your business goals,

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35:23

Kelly Sinclair’s Authentic Approach to AI-Powered...

Relationships Rule ·

2025/07/22

You don’t need to be tech-savvy to build authentic visibility with AI.Kelly Sinclair, brand visibility coach and host of the Entrepreneur School podcast, returns to share how she’s helping entrepreneurs use AI tools without losing their human voice. We talk about time-saving strategies, keeping messaging true to your values, and how something as simple as a 10-minute-a-day visibility habit can lead to serious momentum. You’ll hear Kelly’s personal journey with ChatGPT, how she’s teaching others to

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339 results

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