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PODCAST

Relationships Rule

Imagine that 68% of our clients leave because they feel we don’t care. Then visualize having authentic heart-based retention strategies, proven to minimize client losses, while organically generating a substantial number of loyal clients through referrals. Catch a glimpse of how Janice opens a conversation by applying her fine-tuned curiosity. Notice how genuinely interested she is in building a relationship with her guests – heart-based business owners and entrepreneurs. In mere minutes, guests

business marketing

All Episodes

39:59

How Small Businesses Can Compete by Building Trust |...

Relationships Rule ·

2026/03/03

This week, I sit down with Nick Richtsmeier to explore something many business owners feel but struggle to articulate: trust is eroding, and it is affecting every sales conversation.Nick challenges the traditional growth playbook. Instead of treating hesitation, resistance, or disengagement as problems to fix, he reframes them as valuable data. Distrust is not a failure. It is information.We talk about why digital systems reward speed and extraction over relationship building, and why small

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41:15

The Power of Words in Leadership: Caring,...

Relationships Rule ·

2026/02/24

In this episode, I sit down with Coach Jim Johnson, a long-time educator, championship basketball coach, and inspirational speaker who has spent decades helping people see what’s possible for them. Right away, I could see how closely Jim’s leadership style reflects what I’ve witnessed firsthand, with my husband. (He was a lifelong high school basketball coach too.) Leading with belief, care, and encouragement, and understanding that the words we choose can stay with someone for life.Jim shares

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48:26

The Art of Orchestrating Connection – with David...

Relationships Rule ·

2026/02/17

In this episode, I sit down with David Homan, master connector, podcaster, start-up founder, co-author of Orchestrating Connection and founder of Orchestrated Connecting. We explore how connection, generosity, and purpose can transform our businesses and our lives.David shares how he’s built a system to track and honor referrals — so that connectors get recognized for the value they create. We also talk about his insight that while most people are great at helping others, they often struggle to ask

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42:35

What Makes a Client Truly Referable with Stacey Brown...

Relationships Rule ·

2026/02/10

In this episode I welcome back Stacey Brown Randall, author of The Referable Client Experience. Stacey challenges the old idea that referrals come from asking. We talk about why excellent work alone doesn’t lead to referrals, what clients are quietly thinking as they move through your process, and how small, human touchpoints build trust, safety, and pride, the emotions that make people willing to put their name behind you.Key TakeawaysGreat work ≠ referrals. You need both strong delivery and an

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51:24

Why Empathy Wins: Leading People In An AI World | RR348

Relationships Rule ·

2026/02/03

In this episode I’m joined by Dr. Robin Hills, founder of Ei4Change and a long-time educator in emotional intelligence. We explore why the future is human, how empathy drives real performance, and what leaders can do that AI never will. Robin shares how self-awareness translates into intelligent behavior, why personality assessments are only useful when we apply them, and how the seven basic human emotions show up in everyday leadership. We also talk cultural context, creating safe learning

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36:50

How Visual Thinking Builds Trust in Business...

Relationships Rule ·

2026/01/27

Seeing is Believing! That’s one of the mantras of my guest, Todd Cherches. Todd has built his career, and written a book called: Visual Leadership: Leveraging the Power of Visual Leadership and Life.In this interview we explore how visual thinking can transform the way we communicate, connect, and build trust in business. Todd shares why helping people “see what you’re saying” isn’t about artistic talent, but about clarity, intention, and empathy.We talk about how visuals, metaphors, and

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38:16

Creating Calm | RR346

Relationships Rule ·

2026/01/20

Today I speak with yoga therapist and educator Lisa Danahy about how the skills that calm a classroom can transform our relationships at home and at work. We explore safety before instruction, why our energy is contagious, and how a 15-second movement and breath reset can change the tone of a meeting. Lisa makes complex nervous system concepts simple and practical, and she reminds us that inclusivity starts with how we regulate ourselves.Key TakeawaysSafety first. When people don’t feel safe, social

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44:21

How Energetic Presence Can Transform Your Business...

Relationships Rule ·

2026/01/13

In this episode, I had the pleasure of speaking with Tracy Poizner, founder of Space | Time Alchemy, about the powerful role of presence in how we connect and lead. Tracy helps high-performing women in tech and innovation recalibrate their energy so they can attract the right people, without forcing outcomes or overextending themselves.We explored how subtle energetic shifts can reshape the quality of our relationships, how intuition pairs beautifully with strategy, and why authenticity isn’t about

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11:19

The R.E.A.L. Connection System: How to Build...

Relationships Rule ·

2026/01/06

As we step into a new year, I decided to begin with something close to my heart — connection. This solo episode is all about how we can start 2026 by building and strengthening R.E.A.L. relationships: those built on trust, appreciation, and genuine human care.A personal story from my husband’s recent surgery reminded me that kindness and connection show up in unexpected ways, and that people remember how we make them feel. From that experience grew this reflection on the R.E.A.L. Connection System,

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37:28

Becoming the Best Version of YOU with Mary Kominska |...

Relationships Rule ·

2025/12/30

Every so often, we need a reminder that personal growth isn’t just about what we add to our lives—but what we’re willing to shift, release, and redefine.That’s why I’m bringing back this powerful conversation with Mary Kominska—entrepreneur, mindset coach, and creator of the T.E.A. system. Mary shares how setting boundaries, managing our thoughts, and prioritizing self-care can transform the way we lead ourselves—and the way we show up for others.If you’re feeling stretched thin or stuck in old

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42:49

The Mindset Shift That Will Change the Way You Price...

Relationships Rule ·

2025/12/23

No matter what time of year it is, it’s always worth checking in with a big question: Am I really charging what I’m worth?That’s why I’m bringing back this standout conversation with John Ray—business advisor, pricing strategist, and author of The Generosity Mindset. John breaks down the emotional side of pricing, how generosity and confidence go hand-in-hand, and why most of us are selling ourselves short—sometimes without even realizing it.If you’re a coach, consultant, or service-based business

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36:55

The Storytelling Shift That Will Make Your Clients...

Relationships Rule ·

2025/12/16

As we approach a new year—and really, at any point in our business journey—it’s a great time to step back and revisit how we’re showing up in our marketing, especially when it comes to the story we’re telling.That’s why I’m bringing back one of our most popular episodes with Kris Jones, a StoryBrand expert and the author of From Click to Client. Kris shares how one well-crafted story can replace all your marketing and transform your website into a sales tool that works for you around the clock.If

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47:04

Your Relationship with Money: Mindset Shifts for...

Relationships Rule ·

2025/12/09

As we head into the holiday season—a time of giving, gathering, and let’s be honest… spending—it’s easy to feel the pressure that money can place on our relationships and our well-being.That’s why I’m re-sharing one of my favorite conversations with Chad Hufford, a financial advisor who goes beyond spreadsheets and budgets to focus on something much deeper: our relationship with money.If you're feeling the weight of holiday expenses or just want to approach the new year with more clarity and

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37:56

Delivering Magic: How to Create Unforgettable...

Relationships Rule ·

2025/12/02

Bring the magic of Disney to your small businesses by showing how exceptional customer service creates unforgettable loyalty.Join me as I chat with Vance Morris, a former Disney executive turned small business owner and customer experience expert. Vance shares how his time at Disney taught him the power of systems, emotional connections, and attention to detail. He explains how these lessons help him create “walk-on-burning-coals loyalty” for his customers. Whether it’s using direct mail, personal

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34:51

How to Build a Relationship-First Business with Jim...

Relationships Rule ·

2025/11/25

What if the real measure of success isn’t how high you fly but how deeply you connect?Jim Carpenter has spent decades helping families and business owners build wealth and preserve their legacies — yet what sets him apart isn’t his financial expertise, it’s his heart for people. A lifelong pilot and advisor, Jim built his business not from spreadsheets, but from relationships — flying thousands of miles to meet clients in person and sending simple, meaningful gestures that made them feel seen and

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37:21

Meet Them Where They Are: Building Relationships...

Relationships Rule ·

2025/11/18

In this episode, I’m joined by Celeste Warren, internationally recognized Diversity, Equity & Inclusion leader and author of The Truth About Equity: What It Really Is, What It Isn’t, and Why Everyone Wins When We Get It Right.After decades leading DEI at a global corporation, Celeste now helps organizations of all sizes, especially small businesses, reshape how they think about equity. Our conversation explores what DEI looks like without a big HR team or corporate budget, and how equity can be

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40:36

The Human Side of Influence: Why Emotion Always Wins...

Relationships Rule ·

2025/11/11

If you want to connect and influence others authentically, you need to understand the part of the brain that makes every decision. In this episode, I sit down with Tim Ash, bestselling author of Unleash Your Primal Brain and co-author of Primal Dating, to explore how our primal brain still runs the show in business, marketing, and leadership today.Tim shares why emotion, not logic, drives every choice we make, and how this understanding can help us lead, market, and communicate with more empathy and

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45:24

From Words to Revenue: Using Brand Voice to Attract...

Relationships Rule ·

2025/11/04

Have you ever read your own website or LinkedIn post and thought, “That doesn’t sound like me at all”? I know I have.This week on Relationships Rule, I sit down with Patricia Viscount — a brand voice strategist and former Canadian Army officer — who helps professionals find their true voice in business. Patricia believes your real advantage isn’t in fancy words or perfect grammar… it’s in sounding like yourself.We talk about why so many people lose their natural voice when they write, how AI can

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47:29

The Truth About Confidence with TEDx Speaker Nina...

Relationships Rule ·

2025/10/28

What if confidence wasn’t something you had to fake, but something you could feel?In this episode, I reconnect with the lovely and wise Nina Perez; transformation coach, TEDx speaker, and someone I’ve had the pleasure of knowing for years. We talk about the real roots of confidence, and why the old “fake it till you make it” advice can actually backfire. Nina shares her journey from being a self-described shy girl to stepping into the spotlight, not by pretending to be someone else, but by learning

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42:04

What To Do When Motivation Won’t Show Up with Robin...

Relationships Rule ·

2025/10/21

Stop chasing motivation and build momentum you can count on. I sit down with Robin J. Emdon, the procrastination slayer, to unpack his GetResultsology framework for solopreneurs and business owners. Robin explains why procrastination isn’t about laziness but about how our brains are wired, and he shows how to spot it before it takes hold. Together we explore his productivity trifecta of brain chemistry, the power of micro-deadlines, and why accountability works best when it creates support instead

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352 results

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