Referrals Done Right

48:58

#173 - Emotionally Wealthy • Karen Conlon

Referrals Done Right ·

2026/10/05

In this episode of Referrals Done Right, Scott Grates sits down with psychotherapist and coach Karen Conlon to explore what can exist beneath the surface of success. Karen explains how childhood conditioning can shape the way high achievers approach work and relationships. They discuss how the drive to achieve can sometimes come from a need for validation instead of genuine fulfillment. The conversation explores people pleasing, self-awareness, and the pressure to always have the answer. Kar...

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13:16

#172 - Movement is Not Achievement

Referrals Done Right ·

2026/10/01

In this solo episode of Referrals Done Right, Scott Grates challenges the idea that being busy means being productive. A packed calendar and a long to do list can create plenty of movement. That does not always mean you are moving toward something that matters. Sometimes the most productive thing you can do is stop long enough to choose the right direction. Scott shares a simple approach for creating more intention in your work and relationships. Instead of reacting to everything that demand...

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48:28

#171 - The Joyful Strategist • Jennifer Gomez

Referrals Done Right ·

2026/09/28

In this episode of Referrals Done Right, Scott Grates sits down with Jennifer Gomez to explore why joy should not be something we wait to experience after success. Jennifer shares her journey as a high achiever who spent years chasing the next accomplishment. Eventually, she realized achievement alone was not creating the fulfillment she expected. Jennifer explains how joy can become a strategy for better leadership and a more intentional life. She shares why alignment starts with being hone...

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12:45

#170 - Better Conversations

Referrals Done Right ·

2026/09/24

In this solo episode of Referrals Done Right, Scott Grates explores what happens when we stop treating every conversation like it needs an agenda. Business conversations can quickly become tactical without us even realizing it. Instead of searching for an opportunity, Scott challenges us to become genuinely curious about the person in front of us. Scott explains why great conversationalists often spend less time talking and more time listening. Thoughtful questions can give people the space ...

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36:51

#169 - Stop Thinking, Start Executing • Imelda Mendoza

Referrals Done Right ·

2026/09/21

In this episode of Referrals Done Right, Scott Grates sits down with Imelda Mendoza to talk about the mindset behind nearly 14 years of building her insurance agency. Imelda shares how competition and consistent action helped her build from the ground up. She also explains how her parents shaped the belief that she could figure things out along the way. The conversation explores leadership, execution, and learning to embrace failure. Imelda shares why accountability can be an act of love and...

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14:51

#168 - Vision & Value

Referrals Done Right ·

2026/09/17

In this solo episode of Referrals Done Right, Scott Grates explores why hard work alone does not create a great team. Everyone can be working hard while still rowing in different directions. The missing piece is often clarity around where the business is going and why that destination matters. Scott introduces the idea of a vision and value meeting to help leaders create that alignment. He shares questions that can uncover what a team believes the business should become and the value it crea...

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48:40

#167 - RDR Rewind • Kari Hargrave

Referrals Done Right ·

2026/09/14

In this episode we rewind to a conversation that originally aired in May 2025. Kari Hargrave is the definition of grit, creativity, and community. From launching a scratch insurance agency in a town with no stoplights to bagging groceries for free just to meet people, Kari’s story is a masterclass in hustle, heart, and doing things differently. In this conversation, Scott and Kari unpack what it really takes to build a business, a brand, and a life you’re proud of—without losing your humanit...

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17:09

#166 - Mastery Isn't Where You Start

Referrals Done Right ·

2026/09/11

In this solo episode of Referrals Done Right, Scott Grates reflects on the lessons he brought home from The Space Between Retreat. After three days of slowing down and creating space, one idea stood above the rest. The questions we are willing to sit with may be more important than the answers we constantly chase. Scott explores what he learned about joy, simplicity, and being present. He also shares a personal realization that mastery is not where the journey begins. You do not need every a...

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12:26

#165 - Serving is Identity

Referrals Done Right ·

2026/09/03

In this solo episode of Referrals Done Right, Scott Grates explores one simple idea with a much deeper meaning. Serving needs to become an identity instead of an activity. Acts of service can be great for building relationships. The real test is whether you would still serve if you knew nothing was coming back in return. Scott explains how genuine service builds the trust and reputation behind a referral based business. He also challenges the idea that serving means always saying yes. Bounda...

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34:03

#164 - How to Stay Human in an AI World • Samantha...

Referrals Done Right ·

2026/08/31

In this episode of Referrals Done Right, Scott Grates sits down with marketing strategist Samantha Calderón to talk about simplifying marketing for solopreneurs. Samantha shares why trying to be everywhere can quickly become overwhelming. Instead, she encourages entrepreneurs to understand their ideal audience and focus on the marketing activities that actually work. Scott and Samantha also explore content creation, relationship building, and the changing role of AI in marketing. Samantha sh...

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11:41

#163 - Your Reputation Precedes You

Referrals Done Right ·

2026/08/27

In this solo episode of Referrals Done Right, Scott explores the difference between your personal brand and your reputation. Your brand is what you tell the world about yourself. Your reputation is what people say about you when you are not in the room. When it comes to earning referrals, that distinction matters. Scott explains why a referral is more than a lead. It is a transfer of trust from one person to another. He shares how small actions like keeping promises and making introductions ...

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42:13

#162 - Workshops That Create Clients • Sue Clement

Referrals Done Right ·

2026/08/24

In this episode of Referrals Done Right, Scott Grates sits down with revenue growth strategist Sue Clement to rethink how entrepreneurs approach referrals and sales. Sue shares lessons from more than 26 years of coaching and building businesses. She explains why networking should focus on relationships instead of chasing an immediate sale. Scott and Sue also explore how workshops can create trust in a world increasingly filled with AI generated content. Sue explains why giving an audience mo...

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11:51

#161 - The Servant Heart Paradox

Referrals Done Right ·

2026/08/20

In this solo episode of Referrals Done Right, Scott challenges the traditional way we think about winning in business. Instead of asking how to get more customers or referrals, he offers a different question. How many other people can you help win? Through stories from his own relationships and insurance agency, Scott explores how servant leadership can create a deeper sense of purpose. It can also build the type of relationships people remember. Scott shares examples of what it looks like t...

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48:26

#160 - You Don't Need Permission • Alex Canavan

Referrals Done Right ·

2026/08/17

In this episode of Referrals Done Right, Scott Grates sits down with Alex Canavan, founder of the CNY Women's Network and host of Cultivate. Alex shares the unconventional path that took her from bridal makeup to building a growing professional community. Along the way she learned the value of showing up before you feel ready and letting people see the journey as it unfolds. Scott and Alex dive into personal branding, authentic networking, and what it takes to build a true community. Alex ex...

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12:51

#159 - Show Up in Unexpected Ways

Referrals Done Right ·

2026/08/13

In this solo episode of Referrals Done Right, Scott Grates explores why the most memorable relationship building moments often happen when people least expect them. Traditional gestures like holiday cards and birthday gifts are appreciated, but they can easily blend into the noise. Scott makes the case for showing up at unexpected times in thoughtful ways that prove you were paying attention. From handwritten notes to meaningful introductions, Scott shares simple ways to make people feel rem...

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36:27

#158 - Just Keep Showing Up • Nicole Demma

Referrals Done Right ·

2026/08/10

In this episode of Referrals Done Right, Scott Grates sits down with longtime colleague Nicole Demma to talk about the habits behind consistent success. Nicole has spent more than a decade as a top performer and leader in their agency. She shares how curiosity, persistence, and a willingness to ask for help have shaped her approach to both work and life. The conversation explores everything from handling failure to staying disciplined when motivation disappears. Nicole also breaks down her a...

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8:46

#157 - The Answers You're Looking For

Referrals Done Right ·

2026/08/06

In this solo episode of Referrals Done Right, Scott Grates explores a simple question that carries surprising weight. When was the last time you sat in complete silence? In a world filled with constant notifications, endless content, and nonstop demands, Scott shares why the answers we are searching for often cannot be found in another book, podcast, or conversation. Instead, they are discovered when we create enough space to finally hear ourselves think. Scott reflects on one of the biggest...

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40:13

#156 - Why Profitable Businesses Go Broke • David Safeer

Referrals Done Right ·

2026/08/03

Cash flow is one of the most misunderstood parts of running a business, and this week's episode of Referrals Done Right breaks down why. Scott Grates sits down with global cash flow authority David Safeer to explore the surprising reality that many profitable businesses still fail because they run out of cash. Together they unpack the difference between profit and cash flow, why timing matters more than most business owners realize, and how looking only at financial statements can create a fa...

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12:54

#155 - Stop Interrupting

Referrals Done Right ·

2026/07/30

In this solo episode of Referrals Done Right, Scott Grates challenges one of the most accepted practices in sales. He argues that interruption marketing has become increasingly ineffective in a world filled with spam filters, caller ID, and endless distractions. Instead of chasing strangers through cold calls and purchased leads, Scott makes the case for becoming the person prospects actively seek out. Scott shares a practical framework built around two powerful ideas: personal branding and ...

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39:48

#154 - Leading a 120-Year Legacy • Gina Thorsen

Referrals Done Right ·

2026/07/27

In this episode of Referrals Done Right, Scott sits down with Gina Thorsen, CEO of Jacquart Fabric Products and the Stormy Kromer brand, to talk about leadership, legacy and the power of building relationships that stand the test of time. As the first woman to lead the company in its 120 year history, Gina shares how she is honoring a beloved American brand while finding new ways to grow through partnerships, innovation and a commitment to American manufacturing. Throughout the conversation,...

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