Zinnov Podcast - GCCs Unfiltered Podcast

For years, GCCs grew by adding people. That playbook is broken.In this episode of GCCs Unfiltered, Pratik Nath, Managing Director, Epsilon India, is in conversation with Nitika Goel, Managing Partner and CMO, Zinnov, about what actually drives relevance in today’s Global Capability Centers, and what quietly holds most of them back. Pratik has seen GCCs from the inside: as an engineer, a product leader, and now as a managing director with global accountability. His view is simple: ownership

When does a GCC earn the right to be trusted with core business work?When it consistently delivers reliability, takes ownership of outcomes, and proves it can run critical business operations, not just build solutions. In this episode of GCCs Unfiltered, Sheenam Ohrie, Managing Director, Broadridge India, joins Nitika Goel, Managing Partner & CMO at Zinnov, to unpack how GCCs move from execution roles to positions of enterprise trust. Drawing on Broadridge’s long-standing journey in India,

GCCs are evolving. Workspaces should too.In this episode of GCCs Unfiltered, Amit Ramani, Chairman & Managing Director of Awfis Space Solutions Ltd. joins Nitika Goel, Managing Partner & CMO at Zinnov, for a candid conversation on how Global Capability Centers are reshaping the modern workplace. From the early days of GCCs being cost-focused back offices to today’s human-centric capability hubs, the discussion unpacks why culture, workflows, and employee experience now drive workspace

India’s GCCs have mastered execution. The next leap is integration - building centers indistinguishable from the global enterprise itself.In this episode of GCCs Unfiltered, Niladri Ray, Country Head, India and VP –Engineering, Flexera, joins Nitika Goel, Managing Partner & CMO, Zinnov, for an unfiltered look at what it takes to build a truly differentiated GCC. From navigating the hype around AI and GCCs to embedding governance, context, and customer centricity, Niladri unpacks the

What does it really take for India to stay the GCC capital of the world? Talent, policy, or something deeper? In this episode, we unpack the answers with unfiltered clarity.In the third episode of GCCs Unfiltered, Nitika Goel is in conversation with Dr. Ekroop Caur, IAS, Secretary to the Government, Department of Electronics, IT, Bt, S&T and Skill Development, Entrepreneurship & Livelihood, Government of Karnataka. Together, they explore how Global Capability Centers in India are evolving