x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Retail Remix

Retail TouchPoints

The rules of retail are constantly changing. Today, we"re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry"s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners,

business business news

All Episodes

29:23

What DoorDash Plans to Deliver Next

Retail Remix ·

2025/11/17

This episode is brought to you by Commerce.DoorDash has come a long way from delivering takeout. Today, it’s a platform for everything local — powering delivery, fulfillment and retail innovation across dozens of categories.In this episode of Retail Remix, host Nicole Silberstein sits down with Fuad Hannon, DoorDash’s VP of New Verticals, to unpack how the company is executing its vision to level the local commerce playing field. From the launch of DashMart Fulfillment Services to

en

23:45

How Visa is Preparing for the Agentic Commerce Era

Retail Remix ·

2025/11/10

This episode is brought to you by Commerce.As AI transforms how people discover and shop, one question looms large: how will payments evolve to keep up?In this episode of Retail Remix, host Nicole Silberstein sits down with Rob Cameron, a self-described “payments nerd” and Global Head of Acceptance Solutions at Visa, to explore how the rise of agentic AI — where intelligent AI agents handle everything from product discovery to checkout — is shaping the future of commerce, and with it

en

32:42

Amazon Ads’ Former Evangelist on the Future of Retail...

Retail Remix ·

2025/11/03

This episode is brought to you by Commerce.Retail media — or should we say commerce media — has exploded into one of the fastest-growing opportunities in marketing. But with so many players, platforms and acronyms, where is it all headed?In this episode of Retail Remix, host Nicole Silberstein sits down with Jeff Cohen, former Principal Evangelist at Amazon Ads and now Chief Business Development Officer at Skai, to unpack how the space has evolved and what’s coming next.Jeff shares how he

en

31:54

Legendary Adman Ellis Verdi on the Art of Retail...

Retail Remix ·

2025/10/27

This episode is brought to you by Commerce.For four decades, Ellis Verdi, Founder and President of DeVito/Verdi, has helped shape some of the most talked-about — and often controversial — campaigns in retail advertising. From launching Daffy’s with bold, conceptual creative to working with Macy’s, Kohl’s, Men’s Wearhouse and Meijer, Verdi has built a career on one philosophy: tell the truth, even if it ruffles feathers.Retail Remix host Nicole Silberstein sits down with Ellis to discuss

en

29:37

AI Answer Engines and the New Rules of Ecommerce

Retail Remix ·

2025/10/20

This episode is brought to you by Commerce.AI is rewriting the rules of online shopping — and it’s happening faster than anyone expected.In this episode of Retail Remix, host Nicole Silberstein chats with Travis Hess, CEO of the newly rebranded Commerce, about how conversational AI and “answer engines” like ChatGPT, Perplexity and Google’s AI Overviews are transforming how consumers discover and shop for products online.Travis shares why these new tools represent the biggest paradigm shift

en

26:48

Pacsun’s Formula for Relevance: Youth Culture +...

Retail Remix ·

2025/10/06

This episode is brought to you by Commerce.Legacy brands from the Y2K era are back — but the smartest ones aren’t just trading on nostalgia, they’re reinventing themselves for today’s digital-native youth.Pacsun is the poster child for this kind of strategic reinvention, and in this episode of Retail Remix the brand’s Chief Merchandising Officer, Richard Cox, unpacks how the company is doing it. From activations at music festivals and college football games to its new Youth Advisory

en

16:48

Redesigning with Reverence: Inside the New MoMA...

Retail Remix ·

2025/09/29

This episode is brought to you by Commerce.Gift shops are more than a post-museum pit stop — they can be retail destinations in their own right.In this episode of Retail Remix, host Nicole Silberstein sits down with Jesse Goldstine, Chief Retail Officer at the Museum of Modern Art (MoMA), to discuss the recent redesign of the MoMA Design Store in SoHo and the unique nuances of museum-affiliated retail.Jesse shares how the iconic museum is connecting culture with commerce in its retail

en

38:09

What Leaders Can Learn from Dick’s, Target & the...

Retail Remix ·

2025/09/22

This episode is brought to you by Commerce.Sports retail is moving fast — and sometimes sideways. This week, Shop Eat Surf Outdoor Editor in Chief Tiffany Montgomery and long-time industry analyst Matt Powell join Retail Remix for a candid discussion about what’s really happening with the biggest names in sports and activewear — and what retailers can learn from both their wins and missteps.Listen in to hear:Why Dick’s Sporting Goods’ acquisition of Foot Locker is both a bargain and a big

en

30:30

How PayMore Is Flipping the Script on Used Electronics

Retail Remix ·

2025/09/15

This episode is brought to you by Commerce.Cracked screen? Dead battery? Most of us are quick to ditch our broken electronics — but what if there were a smarter, more sustainable alternative?In this episode of Retail Remix, Nicole Silberstein chats with Steven Proust and Eric Helgason, Co-founders of PayMore, a brick-and-mortar resale franchise that’s changing the way we buy, sell and trade electronics. Since launching in 2011, they’ve grown their business to 100 locations — and counting —

en

27:59

Deep Dive: How to Tackle Return Fraud Without Losing...

Retail Remix ·

2025/09/11

This episode is brought to you by Appriss RetailProduct returns are often seen as a necessary evil — but when return fraud enters the mix, things get a lot more costly, and complicated.In this Retail Remix Deep Dive bonus episode — brought to you by Appriss Retail — guest host Adam Blair (Editor, Retail TouchPoints) takes a closer look at how retailers can cut down on fraudulent returns without sacrificing customer experience.Joined by Vishal Patel and Pedro Ramos of Appriss Retail, the

en

35:21

The Experience Equation: What Retailers Need to Get...

Retail Remix ·

2025/09/08

This episode is brought to you by Commerce.In an age of instant delivery, why are so many consumers still making the trip to the store?In this episode of Retail Remix, host Nicole Silberstein sits down with Melissa Gonzalez, Principal at the design firm MG2, to explore why the in-store experience is still such a powerful tool for connection and conversion. Melissa shares how she helps clients turn physical retail spaces into strategic assets and digs into new MG2 research that explores the

en

34:18

Inside ThredUp’s Surge: What’s Fueling Resale’s Rise

Retail Remix ·

2025/08/18

This episode is brought to you by Commerce.Resale has officially moved from the margins to the mainstream. As economic pressures push consumers to seek value and sustainability gains steam, resale marketplaces like ThredUp are poised for massive growth.In this episode of Retail Remix, host Nicole Silberstein sits down with Alon Rotem, Chief Strategy Officer at ThredUp, to discuss the company’s impressive recent growth and what it says about the broader retail landscape. They dive into:Why

en

29:27

How Primark Is Rewriting the Rules of Value Fashion...

Retail Remix ·

2025/08/11

This episode is brought to you by Commerce.If you’ve shopped in Europe, chances are you’ve been to Primark — and if you haven’t, you’ve probably heard someone rave about it. But in the U.S., the value fashion giant is still writing its origin story. This week, Nicole sits down with Kevin Tulip, President of Primark U.S., to talk about the brand’s expansion across the states, what makes its business model so unique, and how the company is adapting to American consumers — without abandoning

en

36:21

What $24 Billion in Prime Day Spending Tells Us About H2

Retail Remix ·

2025/08/04

This episode is brought to you by Commerce.Prime Day gave us more than just deals — it delivered critical clues about what consumers want now, and what they’ll expect this holiday season.In this episode of Retail Remix, Vivek Pandya, Director at Adobe Digital Insights, joins host Nicole Silberstein to unpack the numbers behind this year’s record-breaking Prime Day performance — and what they signal about consumer behavior heading into the back half of the year.You’ll Learn:How essential

en

32:09

What U.S. SMBs Can Learn from Alibaba.com’s Playbook

Retail Remix ·

2025/07/28

This episode is brought to you by Commerce.Alibaba may be known for its massive scale — but at the heart of its U.S. strategy is something much more focused: empowering small businesses.In this episode of Retail Remix, host Nicole Silberstein sits down with Justin Liu, U.S. Country Manager at Alibaba.com, to explore how the global B2B marketplace is helping American entrepreneurs source more efficiently, build more resilient supply chains and take advantage of cross-border

en

14:29

True Religion’s Secret to Winning Over Gen Z

Retail Remix ·

2025/07/21

True Religion is back — and it’s not just about nostalgia. In this episode of Retail Remix, host Nicole Silberstein sits down with Tina Blake, Creative Director at True Religion to explore the brand’s impressive comeback with Gen Z.Tina shares her approach to evolving True Religion’s design language, building a bolder women’s assortment and leveraging partnerships — from celebrities like Megan Thee Stallion to Latinx brands like Bella Doña — to create moments that resonate with young

en

23:27

From Red Carpet to Cart: Crafting Digital Experiences...

Retail Remix ·

2025/07/14

For Patrick Ta Beauty, the key to growth isn’t just great marketing — it’s an experience that educates, inspires and converts.In this episode of Retail Remix, host Nicole Silberstein chats with Heidi Lim, VP of Ecommerce at Patrick Ta Beauty. With experience leading digital growth at brands like ThirdLove, Estée Lauder and Fashion Nova, Heidi shares how she’s now helping Patrick Ta Beauty stand out in the crowded, trend-driven beauty market. From breaking through the noise on TikTok to

en

23:15

The Trust Deficit: Brand Transparency and the New...

Retail Remix ·

2025/06/30

This episode is brought to you by BIgCommerceIn today’s market, trust isn’t just a differentiator — it’s a requirement. But proving your brand lives up to its claims? That’s where things get complicated.In this episode of Retail Remix, host Nicole Silberstein sits down with Kimberly Shenk, Co-founder and CEO of Novi Connect, to explore how consumer trust is evolving. Drawing from her unique background as a U.S. Air Force data scientist, Kimberly shares how Novi is helping brands and

en

19:41

From Family Roots to Future Growth: Inside Bealls’...

Retail Remix ·

2025/06/23

This episode is brought to you by BIgCommerceSurviving 100 years in retail is rare — thriving for 110 is something else entirely.In this episode of Retail Remix, host Nicole Silberstein speaks with Tianne Doyle, President of off-price retail chain Bealls, which is celebrating its 110th anniversary this year. With over 30 years at the company, Tianne shares what has given Bealls such enduring appeal, how it continues to evolve in a rapidly changing market and why its people-first culture

en

32:50

Lessons from the World’s Top Brands

Retail Remix ·

2025/06/16

This episode is brought to you by BIgCommerceWhat does it take to become a household name — and why does it matter?In this episode of Retail Remix, host Nicole Silberstein is joined by James May and Barry Thomas from global data and analytics firm Kantar to unpack the findings from the 20th annual BrandZ Report, which ranks the top 100 most valuable global brands. They dive into the forces shaping brand value today, why retail brands are on the rise and what lessons others can learn from

en

274 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Handelsblatt Crime - spannende Streitfälle der deutschen Wirtschaft

Ina Karabasz, Solveig Gode, Sönke Iwersen

Deffner und Zschäpitz – Der Wirtschafts-Talk von WELT

WELT

Black Box - La scatola nera della finanza

Guido Brera e Gian Luca Comandini -...