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PODCAST

Bed, Breakfast & Business

Gerry MacPherson

Welcome to the "Beds, Breakfasts, & Business" Podcast! - the delightful corner where bed and breakfast enthusiasts rendezvous for tips, tales, and tete-a-tetes! Each week, we fluff up the pillows, brew a fresh pot of tea, and delve into the enchanting world of B&Bs. Oh, the joys of homemade scones, personalized decor, and those oh-so-unique guest requests! But let"s face it - it"s not always sunny-side up in our B&B journey. From managing the breakfast rush, to handling that charming but

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All Episodes

6:59

How Can I Offer A Personalised Guest Experience...

Bed, Breakfast & Business ·

2025/10/30

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download How to Add Personal Touches That Don’t Eat Up Your TimeRunning a B&B doesn’t mean running yourself ragged. In today’s episode, we break down the top ways to create warm, memorable moments for guests—without losing hours each week. From handwritten notes to pre-baked cookies and smart automations, this one’s packed with practical gold. 🎧 Tune in now and

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8:51

How Can I Gather Guest Feedback Beyond Online...

Bed, Breakfast & Business ·

2025/10/23

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Beyond Reviews: Using Guest Feedback to Shape Your Guest Experience Podcast/Episode Description & Timeline 00:00 – Welcome, and what counts beyond just reviews 02:00 – Methods to collect guest feedback (surveys, comment cards, conversations) 05:00 – Analysing feedback: trends, numbers, and stories 07:30 – Acting on feedback: small tweaks + staff

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6:20

How Do I Deal With Guests Who Ignore Your B&B House...

Bed, Breakfast & Business ·

2025/10/09

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download When Guests Don’t Read the House Rules—What Next? You spent hours writing a lovely welcome book… but your guests clearly didn’t read it. What now? In this quick-fire episode, we chat about: Common reasons guests ignore rulesHow to reinforce expectations without sounding bossyOur top method for polite confrontationThe genius tip we wish we knew earlier In this

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7:45

How to Handle Early Check-ins Without Losing Your...

Bed, Breakfast & Business ·

2025/10/02

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download B&B Check-In Chaos? Fix It! Ever been caught scrubbing the loo while your next guest rings the bell—two hours early? This week on Bed, Breakfast & Business, we break down how to handle guest timing requests with grace, professionalism, and a little humour. 🎧 You’ll learn: What to say when guests overstayHow to implement self-check-inWhy charging for

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7:03

Running a Pet-Friendly B&B Without the Chaos-092

Bed, Breakfast & Business ·

2025/09/25

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Episode #XX – Running a Pet-Friendly B&B Without the Chaos If your idea of a relaxing B&B doesn’t include mopping up paw prints and chasing Labradors off your guest beds—this episode’s for you. We explore how to turn your property into a haven for pet owners without scaring off the rest of your guests. Learn how to build smart pet policies, clean fast,

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6:42

Time-Saving B&B Cleaning Hacks For Owners-091

Bed, Breakfast & Business ·

2025/09/18

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download The Clean Sweep: Daily Hacks That Save Time Without Skimping on Shine This episode unpacks time-saving cleaning strategies for bed and breakfast owners who want spotless results without the 8-hour grind. Timeline: 00:00 – Introduction01:50 – Why Daily Cleaning Needs a System04:15 – The 3-Zone Routine Explained07:00 – Room-by-Room Cleaning in 1010:30 – Laundry

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6:45

How To Host Quiet Guests Who Don’t Want To Chat?-090

Bed, Breakfast & Business ·

2025/09/11

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download How to Serve Guests Who Crave Space (Without Being Rude) Not every guest wants a morning chat. In this episode, we explore how to serve space-loving, quiet-seeking, solo-travelling guests with grace and warmth. Learn how to spot the silent type, set up self-service areas, and create thoughtful design zones that speak volumes—without saying a word. 🕰️ Episode

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6:26

How to Be “On” All Day Without B&B Burning Out-089

Bed, Breakfast & Business ·

2025/09/04

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Staying “On” All Day as a B&B Owner Without Burning Out Running a B&B means always being “on”… but how do you keep your energy and passion alive without burning out? In this episode, we share real-life solutions, practical tips, and some laughs for any B&B owner who’s feeling overwhelmed. Tune in and discover how to preserve your spark while

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7:59

How to Design a Breakfast Room Guests Rave About?-088

Bed, Breakfast & Business ·

2025/08/28

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Designing a B&B Breakfast Room Guests Can’t Stop Talking About Is your breakfast room helping—or hurting—your guest experience? Join me on this episode of the Hotelier Helpcast as we explore practical, affordable ways to transform your breakfast space into a highlight guests will talk about long after checkout. Listen in for tips from the Mastering B&B

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8:59

How Your B&B Guest Room Layout Can Cost You Bookings...

Bed, Breakfast & Business ·

2025/08/21

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Your Guest Room Layout Is Costing You Bookings—Here’s Why Are guests raving about your hospitality…but not your rooms? Your layout might be to blame. In this episode, we’ll chat about: Choosing the right bed sizeDecluttering furnitureThe power of light and airSmart storage tricksRoom flow that makes senseListen in for practical tips straight from the Mastering

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7:21

Hiring a B&B Contractor? Ask These 7 Questions First-086

Bed, Breakfast & Business ·

2025/08/14

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download The 7 Questions Every B&B Owner Must Ask Before Hiring a Contractor Renovating your B&B? Hold up! Before you pick up that hammer—or sign that contract—tune in to this episode. Learn the 7 critical questions that protect your property, guest experience, and wallet. Taken from lessons in the Mastering B&B Management course, this episode is your shield

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9:01

How to Stretch Your B&B Renovation Budget-085

Bed, Breakfast & Business ·

2025/08/07

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Your First Renovation: Spend Smart, Save Smarter Ready to freshen up your B&B without flushing money down the loo? In this episode, we share where to invest your renovation budget for maximum guest satisfaction—and what you can skip (no, your guests don’t need velvet curtains). Hear budget-smart strategies backed by our Mastering B&B Management course

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8:14

Is Your B&B Welcome Experience Losing You Bookings?-084

Bed, Breakfast & Business ·

2025/07/31

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Is Your Welcome Memorable—or Forgettable? In this episode of Bed, Breakfast & Business, we’re talking about the magic moment that sets the tone for your entire guest relationship—the welcome. Are you greeting guests like royalty… or a receptionist at the DMV? We’ll cover what makes a guest feel genuinely welcomed, share a check-in script that works every

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8:56

How Do You Build a Better B&B Morning Routine?-083

Bed, Breakfast & Business ·

2025/07/24

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Your B&B Morning Routine—How to Start Smoothly Every DayStruggling to find your rhythm as a B&B host? In this episode, we share a real-life, step-by-step guide to mastering your morning routine—so your day flows and your guests leave smiling. Learn how to prep smarter, host better, and start every day with calm confidence. ⏱️ Timeline: 0:00 – Why your

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9:00

How Do I Write A B&B Vision Statement That Matters?-082

Bed, Breakfast & Business ·

2025/07/17

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Crafting Your B&B’s Vision Statement – The What, Why and How Is your B&B's vision a little…vague? Or missing altogether? In this episode, we make sense of why a vision statement isn’t just for big businesses—and how to write one that actually means something. Learn the power of clarity, how to keep your voice authentic, and why the best vision fits on

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8:55

How to Avoid Common B&B Mistakes as a New Owner-081

Bed, Breakfast & Business ·

2025/07/10

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Lessons from New B&B Owners – The Good, the Bad, and the "Oh No" Thinking of opening a B&B? Don’t move in the guests just yet. In this episode, we unpack lessons straight from new bed and breakfast owners—including awkward moments, business blunders, and tips you can use before you hand over the keys. 01:12 – Why it’s not just about tea and toast 03:40

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9:47

How Do Owners Create B&B Boundaries Without Being...

Bed, Breakfast & Business ·

2025/07/03

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Episode 080 – How Do Owners Create B&B Boundaries Without Being Rude? 🛏️ The Art of Setting Limits While Offering Warm Hospitality You run a B&B from home. It’s your dream. But lately, it feels like your guests have more access than your own family. Sound familiar? In this candid and practical episode of Mastering B&B Management, Gerry MacPherson

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9:31

How to Know If Running a B&B from Home Is Right for...

Bed, Breakfast & Business ·

2025/06/26

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Episode 078 – What Should Your B&B Look Like on Day One? 🎉 A Launch Day Checklist for Your Bed and Breakfast So the tools are down, the pillows are fluffed, and the kettle’s warming up—but is your bed and breakfast actually guest-ready? In this episode of Mastering B&B Management, Gerry MacPherson shares the ultimate B&B launch day checklist,

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9:02

What Should Your B&B Look Like on Day One? A Launch...

Bed, Breakfast & Business ·

2025/06/19

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download 🏡 B&B Launch Day Checklist: What Your Bed and Breakfast Should Look Like on Day One | Ep. 078 Opening day is here—but is your B&B truly ready? In this episode of Mastering B&B Management, we walk you through the ultimate bed and breakfast launch day checklist. From your garden path to your breakfast plates, we cover everything your guests will

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9:15

How to Budget for B&B Renovations Without Losing Your...

Bed, Breakfast & Business ·

2025/06/12

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Episode 077 – How to Budget for B&B Renovations Without Losing Your Mind 🔨 Because no one plans to overspend—until they do. In this episode of Mastering B&B Management, Gerry MacPherson pulls back the curtain on the real cost of starting a bed and breakfast. If you think you’ve budgeted for everything, think again. From sneaky permit fees to the

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