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PODCAST

Building Tomorrow"s Insurer

Nigel Fellowes-Freeman

Hosted by Kanopi’s Founder and CEO Nigel Fellowes-Freeman, "Building Tomorrow"s Insurer" slices through the complex insurtech landscape. Simple, clear, and forward-thinking – this podcast is your guide to understanding how technology is rewriting the rules of insurance. Each episode brings together industry leaders, innovators, and disruptors for in-depth conversations on how emerging technologies are reshaping the landscape of insurance. Follow us on LinkedIn:

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All Episodes

00:45:24

Ep 41 | Building Tomorrow’s Insurer | Reinventing...

Building Tomorrow"s Insurer ·

2025/10/23

What happens when you build one of Asia’s most successful digital insurers—then decide to start over?In this episode of Building Tomorrow’s Insurer, Walter de Oude, Founder and CEO of Chocolate Finance (and previously Founder of Singlife), joins Kanopi CEO Nigel Fellowes-Freeman for an honest conversation about risk, reinvention, and the blurry lines between banking, insurance, and asset management.Walter shares his journey from actuary to founder, including:The hard-won lessons of launching

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00:33:04

Ep. 40 | Building Tomorrow’s Insurer | Scaling with...

Building Tomorrow"s Insurer ·

2025/10/16

How do you grow a business fast—without losing what made it special?In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Katie Stranaghan, Head of Financial Lines at High Street Underwriting Agency, to explore how High Street scaled from a small family business to one of Australia’s leading underwriting agencies while keeping people and culture at the core.Katie shares her journey from joining High Street straight out of school to helping shape

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00:40:45

Ep 39 | Building Tomorrow’s Insurer | Rethinking...

Building Tomorrow"s Insurer ·

2025/09/29

Underwriting agencies are evolving fast — balancing growth, culture, and technology while staying relevant to brokers and customers.In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Marc Crossman, Executive GM of Distribution and Strategy at UAA Group, to unpack what it takes to lead transformation in today’s market.Tune in as Marc shares:Why distribution strategy is shifting from visibility to valueHow UAA is embedding tech and culture to

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00:46:20

Ep 38 | Building Tomorrow’s Insurer | Regulation,...

Building Tomorrow"s Insurer ·

2025/09/17

How do insurers balance innovation with an ever-tightening web of regulation?In this episode, host Nigel Fellowes-Freeman sits down with award-winning litigator and regulatory specialist Kezia David to unpack the forces reshaping insurance in Australia and beyond.Kezia shares:Why ASIC’s crackdown is changing every stage of the policy lifecycleThe biggest blind spots insurers still face—and how to address themHow innovation and compliance can (and must) work togetherWhat startups need to know to

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00:51:07

Ep 37 | Building Tomorrow’s Insurer | Eric Mignot on...

Building Tomorrow"s Insurer ·

2025/09/11

Insurance for small businesses has always been complex, expensive, and underserved. But what if technology and partnerships could change that?In this episode of Building Tomorrow’s Insurer, host Nigel Fellowes-Freeman sits down with Eric Mignot, Founder and Chairman of +Simple, to explore how one of Europe’s most ambitious digital brokers is reshaping SME insurance.From CFO at Suez, to leading Hiscox, to launching +Simple, Eric’s journey shows how insights from telecoms, utilities, and digital

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00:37:33

Ep 36 | Building Tomorrow’s Insurer | Jasmin...

Building Tomorrow"s Insurer ·

2025/08/25

Insurance policies aren’t just complex - they’re overwhelming. For brokers, underwriters, and customers alike, navigating thousands of pages of wording can feel like an impossible task.In this episode of Building Tomorrow’s Insurer, host Nigel Fellowes-Freeman sits down with Jasmin Flori-Hess, Co-Founder of Raindrop, to explore how her startup is tackling one of insurance’s most overlooked challenges: policy complexity.From Switzerland to Darwin, Jasmin shares her journey from corporate

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00:36:55

Ep 35 | Building Tomorrow’s Insurer | Sam Ratcliff on...

Building Tomorrow"s Insurer ·

2025/08/12

When disaster strikes, speed and coordination make all the difference.In this episode of Building Tomorrow’s Insurer, host Nigel Fellowes-Freeman sits down with Sam Ratcliff, COO of InsureBuild, to explore how technology, logistics, and human connection come together to transform claims.From building a nationwide subcontractor network to deploying RPA and machine learning in repair management, Sam shares how InsureBuild is streamlining the claims process—without losing sight of the customer.Tune in

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00:46:09

Ep 34 | Building Tomorrow’s Insurer | Craft, Culture...

Building Tomorrow"s Insurer ·

2025/07/29

What if the future of broking isn’t automation—it’s craftsmanship?In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with John Warburton, CEO and Co-Founder of Konsileo and Co-Chair of InsurTech UK. From cutting his teeth in regional branch offices to building a tech-driven brokerage with a people-first model, John shares a refreshingly human take on the future of insurance.🔹 Why the real disruption in broking is cultural—not just digital🔹 The

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00:25:14

Ep 33 | Building Tomorrow’s Insurer | Faster Than the...

Building Tomorrow"s Insurer ·

2025/07/15

When climate volatility rises, the need for fast, transparent insurance has never been greater.In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Lynn Roehrig, Head of Business Development at Descartes Underwriting, about the growing role of parametric insurance in a world where natural catastrophe (nat cat) risks are accelerating.They unpack how parametrics shift the conversation—from loss adjustment and delays to real-time data, pre-agreed

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00:38:02

Ep 32 | Building Tomorrow’s Insurer | Automate and...

Building Tomorrow"s Insurer ·

2025/06/20

SMEs make up 97% of businesses—but they’re often underserved, misunderstood, or stuck in analog experiences. Can insurance meet them where they are?In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Skye Theodorou, Co-founder and CEO of upcover, to talk about building a digital-first insurance platform that empowers small business owners through speed, simplicity, and deep operational empathy.From founding upcover via Antler, to scaling

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00:41:05

Ep 32 | Building Tomorrow’s Insurer | From...

Building Tomorrow"s Insurer ·

2025/05/27

What does it take to transform restaurant insurance into a data-rich, tech-forward experience that truly supports small businesses?In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman is joined by Bill Deemer, Head of Insurance at Rainbow, to explore how his team is redesigning small business insurance from the ground up. From launching in high-risk markets like Texas to building a platform tailored for restaurants and service-based SMEs, Rainbow is bringing

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00:44:10

Ep 30 | Building Tomorrow’s Insurer | Break the...

Building Tomorrow"s Insurer ·

2025/05/07

In an era where insurance must do more than protect—it must empower—how are insurers rethinking the role of data, compliance, and design?In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman is joined by Aurora Voss, co-founder and CEO of Zemble, to explore how insurers can move from monolithic systems to modular, intelligent experiences. From reimagining claims workflows to embedding governance into the fabric of insurance tech, Aurora shares a bold and deeply

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00:43:27

Ep 29 | Building Tomorrow’s Insurer | Trust Nobody,...

Building Tomorrow"s Insurer ·

2025/04/10

In today’s digital world, cyber risk isn’t just an IT problem—it’s a business problem, and a growing one at that.In this episode, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Karen Stephens, CEO of BCyber, about the shifting landscape of cybersecurity and what insurers, brokers, and business owners must do to stay ahead of emerging threats.With over two decades in financial services and cybersecurity, Karen brings sharp insight, practical advice, and a dose of dry wit as she breaks down

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00:37:47

Ep 28 | Building Tomorrow’s Insurer | Decoding the...

Building Tomorrow"s Insurer ·

2025/04/01

Insurance is no longer just about policies—it’s about meeting customers where they are. As embedded insurance transforms how coverage is delivered, are insurers keeping pace with shifting expectations?In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Angus McDonald, CEO of CoverGenius, to unpack the company’s remarkable journey. From disrupting traditional distribution to building partnerships with global tech giants, CoverGenius has redefined

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00:47:22

Ep 27 | Building Tomorrow’s Insurer | Why the...

Building Tomorrow"s Insurer ·

2025/03/03

Is the insurance industry stuck in its old ways? In an era where digital media drives brand loyalty and tech reshapes customer expectations, insurance companies might be missing out on huge opportunities. Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi’s Building Tomorrow’s Insurer brings you insights from leaders who are redefining insurance. In this episode, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Ian White, the force behind Turbo Ventures and MGA Labs. Ian’s decades

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00:45:00

Ep. 26 | Building tomorrow's insurer | The Death of...

Building Tomorrow"s Insurer ·

2025/02/12

Is the traditional insurance cycle dead? As capital, technology, and consumer expectations shift at an unprecedented pace, insurers can no longer rely on historical patterns of hard and soft markets to drive their strategies.In this episode ofBuilding Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Bryan Falchuk—bestselling author, insurtech advisor, and CEO of PLRB—to explore the forces reshaping the industry.Tune in as Bryan shares:🚀 Why insurers must abandon the

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00:51:26

Ep. 25 | Building Tomorrow’s Insurer | Is Traditional...

Building Tomorrow"s Insurer ·

2025/02/03

The insurance industry is at a crossroads. While technology reshapes distribution, embedded insurance gains traction, and climate risks surge, are insurers truly prepared for the future?In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman speaks with Steve Tunstall—board director, risk expert, and founder of PARIMA.org and Inzsure. With over 30 years of experience across Asia and global markets, Steve has led risk management for companies like Cathay Pacific

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00:45:25

Ep 24 | Building Tomorrow’s Insurer | Redefining...

Building Tomorrow"s Insurer ·

2025/01/14

What does it take to revolutionize the insurance industry while staying grounded in authenticity and purpose? In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Jeff Shi, founder of Insurtechs.io and a top 50 InsurTech influencer.Jeff shares his inspiring journey from building a car performance shop in his early days to founding J&J Insurance, where he grew a scratch agency to $27 million in premiums. He brings a wealth of insights on

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00:48:10

Ep. 23 | Building Tomorrow’s Insurer | Transforming...

Building Tomorrow"s Insurer ·

2024/12/17

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.The future of insurance is about more than policies—it's about protection, prediction, and prevention. In this episode of Building Tomorrow’s Insurer, host

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00:45:42

Ep 22 | Building Tomorrow's Insurer | The Evolution...

Building Tomorrow"s Insurer ·

2024/12/11

Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building Tomorrow's Insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance.What does it take to redefine pet insurance for a digital-first world? Guy Farley, CTO and Co-founder of ManyPets, shares the groundbreaking journey that

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