Beyond MRO

Welcome to "Beyond MRO," where we explore the latest trends and topics in the aviation and maintenance, repair, and overhaul (MRO) industry. I'm your host, Michelle Dawn Mooney, and today, we're diving deep into the world of customer service in aviation. Joining us is Alyssa Thorne, Business Development Manager at FEAM Aero, an expert in aviation with 17 years of experience. We'll be uncovering why exceptional customer service is crucial in the aviation and MRO sector and how it's at the core of

In this episode of Beyond MRO, we explore the critical importance of safety in aviation with a focus on the safety department at FEAM Aero. Safety is not merely a part of aviation maintenance and operations; it's a core value ingrained in every aspect of the industry. Joining us are two outstanding guests, Alison McHugh, Vice President of Safety & Quality, and Priyanka Thaddaeus-Conner, Safety Manager, both from FEAM Aero.Alison and Priyanka shed light on how FEAM Aero prioritizes safety by

Welcome to Beyond MRO, the podcast that uncovers the latest trends in aircraft maintenance, repair, and operations. In this episode, our host Michelle Dawn Mooney engages in an insightful conversation with Christy Harris, Director of Talent Acquisition, and Ruben Ramos, Talent Acquisition Recruiter from FEAM Aero. Together, they discuss the dynamic world of talent acquisition and recruiting, shedding light on the strategies that make FEAM Aero a standout company in the aviation industry.Main Points

The aerospace industry has been in recovery mode since the end of the global pandemic. Domestic and international travel are rising, but challenges remain from supply chain disruptions, digital transformation, obtaining a skilled workforce, and future air mobility considerations of AAM and EVTOL. To keep ahead of these challenges, one area of critical importance in the aerospace industry is the need for major repair and recovery services, where achieving optimal results should be the baseline goal

The need for well-trained aviation technicians becomes increasingly crucial as the aviation industry continues to grow and evolve. However, training new technicians comes with several challenges, from a shortage of skilled trainers to a lack of hands-on training opportunities. The shortage of skilled technicians is a significant challenge that needs to be addressed by the industry.What methods can be employed in tackling the workforce issue in the aviation industry? Will these methods meet the