x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Retail Influencer

The retail influencer lets you discover different innovative concepts, the leading industry events, and explores some of the latest trends shaping the retail industry today, and tomorrow. By 20/CENT Retail www.20CENTRETAIL.com (http://www.20centretail.com/) Hosted by Ausha. See ausha.co/privacy-policy for more information.

business marketing

All Episodes

11:59

Today, we are dealing with flexidrinkers.

The Retail Influencer ·

2025/10/04

In the Company Journeys series, The Retail Influencer by 20/CENT Retail welcomes Arnaud Jacquemin, founder of Night Orient.He looks back on his career, the experiences that shaped his entrepreneurial adventure, and the evolution of his business in the fast-growing no-alcohol segment. A conversation that sheds light on the development of the brand and how both the segment and its consumers have evolved in recent years.Hosted by Ausha. See ausha.co/privacy-policy for more information.

en

28:09

Alex van Gestel on the Consumer Voice report

The Retail Influencer ·

2025/09/15

In this new episode, we sit down with Alex van Gestel from EPAM to dive into the findings of the Consumer Voice Report 2025.Where do retailers really stand when it comes to AI adoption? Why is customer experience still such an underused field of application? And how can companies move beyond quick wins to build a truly strategic vision?Together, we explore concrete use cases, the cultural barriers still holding many players back, and the trends to watch as AI budgets are set to grow in 2025. Hosted

en

23:54

Is AI Ready to Feel? Lessons from the Consumer Voice...

The Retail Influencer ·

2025/08/08

In this episode of The Retail Influencer by 20/CENT Retail, I sit down with Jeff De Graef from ServiceNowto dive into the latest Consumer Voice survey and explore what it reveals about the evolving relationship between customers, human agents, and AI.Is AI ready for emotional customer interaction? Why do consumers still prefer human contact while being critical of AI, despite its advantages? Jeff also shares concrete examples of emotionally intelligent AI in action, insights on when customers trust

en

20:33

How to deal with the “Oops” customer

The Retail Influencer ·

2025/07/24

Reducing theft-related losses remains a major challenge for retailers, whether they are independents or managing a network of hundreds of stores. In this episode, Tom Symons, founder of iRetailCheck and Profit Protection Services, shares his expertise on in-store shrinkage and the technological tools that can help prevent it.We discuss the different types of theft, human error, and the concrete solutions available to detect these issues without harming the customer experience. Tom explains how

en

18:56

Cutting through the noise on sustainability reporting

The Retail Influencer ·

2025/07/16

In this episode, Vincent is joined by Gijs de Mol, co-founder of Root Sustainability, for a conversation on the challenges of sustainability reporting. Accurately reporting on sustainability requires reliable data, the right tools, and a clear understanding of complex frameworks, which is something that’s far from easy for both retailers and manufacturers.Gijs breaks down the intricacies of scope 1, 2, and 3 emissions, explains why the biggest impact often lies beyond a company’s direct operations,

en

22:16

A look at battery powered gardening

The Retail Influencer ·

2025/07/03

In this episode of The Retail Influencer, we dive into the evolving world of gardening with Gerco de Graaf, Director of Sales Europe at EGO POWER+. As the sector transitions from traditional retail models to more service- and sustainability-focused approaches, Gerco shares his unique perspective on where the market is heading.We explore current consumer trends, the rise of cordless and battery-powered equipment, and how to deal with seasonality in such a dynamic sector. From innovation processes to

en

15:24

Shifting from a reactive approach to a proactive...

The Retail Influencer ·

2025/06/24

Important regulatory deadlines are approaching (CSRD, EUDR, and more). Ensuring traceability, managing data, and demonstrating compliance can be complex and overwhelming. Yet, retailers and manufacturers are already feeling the impact and taking action.In this episode of The Retail Influencer, I speak with Stijn Scheepers, Country Director Benelux at osapiens, about the mounting pressure on companies to adapt to evolving regulations like the EU Deforestation Regulation (EUDR) and the Corporate

en

22:56

The human and the power of a network remain essential

The Retail Influencer ·

2025/06/18

In this episode, my guest is none other than Thierry Coeman, author, speaker, and ambassador for All Fields. A go-to expert when it comes to a topic as broad and strategic as field marketing and in-store activation.Before diving into trends, we took the time to lay the groundwork and clarify what field marketing truly means. From there, we unpacked the sector’s dynamics, explored current major trends, Thierry’s take on real-world challenges, the ongoing importance of the human factor, and much

en

24:37

Unmanned stores and the power of AI

The Retail Influencer ·

2025/06/16

In this episode of The Retail Influencer, I sit down with Ana Pinto, CEO of RECKON.AI, to explore the fast-evolving world of unmanned stores. From the core AI technology powering these concepts to the challenges of implementation, we cover it all. We also dive into the strategic use of data, the impact on customer experience, and what it takes to scale these solutions in real-world retail environments.If you're curious about the future of convenience, automation, and intelligent retail, this episode

en

19:37

The Carrefour tradeshow is a retail statement

The Retail Influencer ·

2025/06/11

In this episode, we're diving into a different kind of trade show, one that’s not open to everyone, but still plays a major role in shaping the retail landscape: the tradeshow organised by a retailer for its affiliates and suppliers. I see event as a place to network, spot trends, and of course, do business. But unlike massive international fairs like SIAL or Anuga, the event on our agenda today is something else entirely. It’s organized by a retailer, for its own network of stores and suppliers. A

en

20:46

Scanmania is back for a third edition

The Retail Influencer ·

2025/05/30

Why is this campaign making a comeback at Carrefour Belgium? And why as a summer edition, no less? How does this initiative fit into the overall commercial strategy?Answers to these questions, and much more, in this episode dedicated to Scanmania 3.0, featuring Yannick de Bièvre, Director of Marketing, Customer Services & Analytics, and Paul Peugnet, Chief Commercial Officer at Carrefour.Hosted by Ausha. See ausha.co/privacy-policy for more information.

en

24:06

The Secret Is Listening to the field

The Retail Influencer ·

2025/05/19

The checkout area is a key part of any store, and many retailers use it to drive impulse purchases. But what are the real drivers of impulse buying, especially when it comes to confectionery?In this episode, I’m joined by Fred Naymark, one of the co-founders of the candy brand Yolloh. With his impressive on-the-ground experience, he shares his highly pragmatic vision of the confectionery category, covering innovation, merchandising, and shelf management.Together, we talked about trends, impulse

en

20:37

Red, Blue... and Consumer Behavior

The Retail Influencer ·

2025/05/08

In this episode, I sit down with Chris Peterson, author of Red and Blue Customers, to explore the fascinating intersection of values and purchasing behavior. What if the way people vote actually influences how they shop? That’s exactly the question Chris set out to answer. Together we spoke among other things about insights from his research into conservative and liberal values, implications and opportunities for brands and retailers, and how values evolve in response to broader political

en

25:39

Shoptalk is a community of engaged businesses, brands...

The Retail Influencer ·

2025/05/02

In this episode, I had the pleasure of speaking with Ben Miller from Shoptalk about some of the key trends shaping the retail industry today. From cutting through the noise of the AI hype to discussing the growing synergy between physical and digital retail, we covered a lot of ground. We also explored the rapid rise of retail media and what it means for brands and retailers alike.And of course, we talked about the upcoming Shoptalk Europe event happening this June in Barcelona. If you're a retailer

en

31:54

Cool Climate Wines with a focus on Denmark

The Retail Influencer ·

2025/05/02

Today, I bring you a fascinating conversation with three winemakers: Jacob Bruun-Jensen from Dyrehøj Vingaard, Kim Thrysøe from Guldbæk Vingård, and Helle Stokkebye from Stokkebye Vineyard, as we dive into the world of cool climate wines, with a special focus on Danish wines.We discussed the definition of these cool climate wines, the challenges they face, the issue of brand awareness, how they are perceived by the trade and by consumers, as well as the evolution of the wine market in Denmark and

en

15:54

Skills4Retail aims to support growth and...

The Retail Influencer ·

2025/05/02

In this episode, I spoke about Skills4Retail with two guests: Nicole Bartolo, Business Development & Events Associate, and Sabrina Di Ruggiero, Project Manager at Schuman Associates.Skills4Retail is an innovative European project aimed at supporting the green, digital, and resilient transition of the retail sector.The podcast explores the origins of the project, the people behind it, its key achievements, and the countries and companies involved. It concludes with an invitation for you to join

en

14:08

Nicolas Ancion explains the Prix Juste Label

The Retail Influencer ·

2025/04/28

Today, I invite you to discover a fascinating conversation with Nicolas Ancion about the PRIX JUSTE label, a committed project that brings new meaning to the food supply chain.In this episode, Nicolas discusses the origins of the initiative, the concrete benefits for producers and consumers, and the future outlook for building a fairer model.It was a conversation full of ideas and values. Tune in now on your favorite platform! Hosted by Ausha. See ausha.co/privacy-policy for more information.

en

06:13

A visit to Saveurs et Métiers 2025

The Retail Influencer ·

2025/03/04

Saveurs et Métiers set up shop in Namur from February 2 to 4, and let’s be clear: the event lived up to expectations! With increased attendance and fully booked conferences, the atmosphere was dynamic, the exchanges enriching, and industry trends well highlighted. Here’s a recap of this event, which 20/CENT Retailparticipated in intensively for three days, along with the key takeaways.Hosted by Ausha. See ausha.co/privacy-policy for more information.

en

13:56

Trends, in sweets, drinks and snacks with Stijn Bex

The Retail Influencer ·

2025/01/31

This episode is a great one, as I get to chat about industry trends with a true specialist.Stijn Bex, Co-Founder of Bullseye Distribution, joins me to discuss the evolving landscape of the drinks, sweets, and snacks industry.We dive into key market trends, including the rise of "less" (less sugar, less alcohol, etc.), the growing demand for premium products, the importance of experience-driven consumption, and much more.What’s shaping the market? Tune in to find out!Hosted by Ausha. See

en

18:30

EUROCIS is upon us

The Retail Influencer ·

2025/01/29

EUROCIS 2025 is just around the corner! From February 18 to 20, Düsseldorf will become the epicenter of retail technology. On this episode of The Retail Influencer, I sit down with Elke Moebius, to explore what’s in store for this year’s edition. Tune in to discover the key trends, innovations, and highlights shaping the future of retail. EUROCIS, 2-4 February 2025, Dusseldorf Messe, Dusseldorf, Germany, https://www.eurocis-tradefair.comHosted by Ausha. See ausha.co/privacy-policy for more

en

116 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Nomad Capitalist Audio Experience

Nomad Capitalist

Supply Shock

Blockworks

RadioBorsa - La tua guida controcorrente per investire bene nella Borsa e nella Vita

SoldiExpert SCF