x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

MeliaCRED: Conversations with Elvis

Has the internet created a virtual labour market for new kinds of services? Does connectivity now allow job-seekers from the Global South, young people from low-income countries, to grow rich online? Did this help overcome the borders that have separated rich from poor? If not, might the Metaverse now create this new market space in the cloud? Are online labour platforms becoming immersive labour markets with equal access for all? I discuss these questions in conversations with online workers,

science social sciences

All Episodes

00:56:39

5 ways AI can help BPOs | Nick Clark, BCG

MeliaCRED: Conversations with Elvis ·

2025/10/23

Elvis speaks with Nick Clark, Partner at Boston Consulting Group (BCG), about how artificial intelligence is reshaping customer experience (CX), outsourcing, and the global business-services industry. Drawing on his experience advising Fortune 500 companies and leading transformation programs, Nick unpacks what AI adoption really looks like inside enterprises from copilots and agentic workflows to the human challenges of change management.They explore five practical ways AI can help BPOs, the rise

en

01:44:23

Doctor of Stars & Teacher of AI | Yabebal Fantaye,...

MeliaCRED: Conversations with Elvis ·

2025/08/27

Elvis speaks with Dr. Yabebal Fantaye, a cosmologist-turned-AI educator and co-founder of 10 Academy, about transforming African talent into global AI professionals through intensive boot camps. From analysing the universe with 10,000 supercomputers at Berkeley to building Ethiopia's AI workforce pipeline, Yabebal shares his remarkable journey from pursuing a Nobel Prize in physics to democratizing AI education across 21 African countries. They explore 10 Academy's intensive 3-month programs

en

01:33:51

AI Sniff Test I The People in Services-as-Software I...

MeliaCRED: Conversations with Elvis ·

2025/08/20

Elvis speaks with David Cushman, Executive Research Leader at HFS Research, about how to separate hype from reality in agentic and generative AI and what a shift toward Services-as-Software means for people, providers, and clients. They explore where AI hits first in services, especially CX/BPO, why headcounts haven’t collapsed yet, and how value migrates toward human-AI teams and enterprise agents that actually do work.About David Cushman:David is Executive Research Leader at HFS Research, where he

en

01:27:03

AI in World Football | Ethiopia’s Moneyballers |...

MeliaCRED: Conversations with Elvis ·

2025/08/06

Elvis speaks with Wondwesen Zewdie about what happens when data, algorithms, and national identity collide on the football pitch. They explore R&D Group’s “Moneyball” contribution to professional football analytics with artificial intelligence, and the Ethiopian outsourcing association’s (EOA’s) approach to regional and global networking in the Global Business Services sector. From data-driven solutions in one of Africa's fastest-growing economies to the geopolitical forces influencing

en

01:35:53

Life after AGI | Georgina Hutchinson

MeliaCRED: Conversations with Elvis ·

2025/07/30

Elvis speaks with Georgina Hutchinson, Associate Partner at Dalberg Data Insights and former Senior Advisor at the Tony Blair Institute for Global Change. Georgina has spent years at the intersection of technology, policy, and governance, working to democratize AI for the public good.In this episode, they explore what life could look like in the company of artificial general intelligence (AGI). From AI consciousness to job creation in the Global South, from digital public infrastructure to the

en

01:45:21

Computer Scientist by Trade, Teacher at Heart |...

MeliaCRED: Conversations with Elvis ·

2025/07/23

Elvis speaks with Jente Rosseel, founder and CEO of Elewa, a Nairobi-based technology and education company working primarily with startups and SMEs across Europe, the UK, and South Africa. Jente shares his journey from Belgium to Kenya, detailing how Elewa bridges the gap between ambitious startups and cutting-edge technological solutions through innovative apprenticeship programs, managed talent accelerators, and professional development.They explore how Elewa evolved from an EdTech startup into a

en

02:01:14

How Challenger Destinations Can Win | AI Strategy for...

MeliaCRED: Conversations with Elvis ·

2025/07/17

Elvis speaks with Beruh Yayehyirad Kitaw, Director of Technology at MMCY, a global talent company based in Addis Ababa. MMCY operates at the intersection of technology outsourcing and business process outsourcing, providing talent across tech and customer support. Beruh describes MMCY's journey from a purely tech-focused firm to a hybrid organisation, their use of AI agents in recruitment and talent management, and Ethiopia’s potential as a challenger among outsourcing destinations. He explores

en

01:28:45

"We're Just Probability Machines" | Building...

MeliaCRED: Conversations with Elvis ·

2025/07/09

Elvis speaks with Samuel Mussie, Chief Technology Officer and co-founder of Mereb Technologies, about Ethiopia's rapid transformation into a software outsourcing destination and the double-edged impact of AI on junior developers. As the CTO at Mereb Technologies, Samuel is passionate about turning complex tech challenges into seamless, user-friendly solutions for global partners, leading a talented team that has grown from startup to a company with 40 employees, expanding rapidly to 60 people.Topics

en

01:25:40

"Intelligence is beyond memory" | Channelling AI for...

MeliaCRED: Conversations with Elvis ·

2025/07/02

Elvis speaks with Kaleab Mezgebu, co-founder and CEO of MinabTech in Addis Ababa, about practical applications of AI in Ethiopia. Kaleab shares how MinabTech developed HaHuJobs, an AI-driven employment platform, and discusses the role of AI in addressing employment, data classification, and efficiency. They explore Ethiopia's economic development, sociopolitical challenges, and the realistic limitations of AI in driving meaningful change.Topics covered:Practical AI implementation at

en

01:42:24

'I Think We Are the Right Amount of Worried.' AI and...

MeliaCRED: Conversations with Elvis ·

2025/06/27

Rahul Srivatsa is the Managing Director of Techno Brain GBS. We spoke about the transformation of business process outsourcing (BPO), the automation threat to contact centres, and what workforce planning could look like across Africa in the ear of artificial intelligence (AI). Topics covered: How BPO operations may change with AI; the geographic diversification of global business services post-COVID; the different levels of customer support roles that may survive the AI transition; real-time accent

en

01:11:04

"Be a First Mover with this Stuff!" Leapfrogging into...

MeliaCRED: Conversations with Elvis ·

2025/06/17

A discussion with Barrett Nash, founder of InfiniteUp, about building AI-powered business tools, the democratization of artificial intelligence, and strategic career planning for the AI era.Topics covered:– Building "thick wrappers" vs simple AI integrations– The symbiotic relationship between humans and AI– GPT-4.5's breakthrough in multilingual capabilities– Why coding as a career path may become obsolete soon– Call center transformation through real-time language translation–

en

01:09:49

Outsourcing Our Brains! Is there a Cost to AI...

MeliaCRED: Conversations with Elvis ·

2025/06/16

Johan Steyn is often referred to as Africa's leading AI commentator. In 2019, Wealth & Finance magazine (UK) crowned him the "Best AI & Robotics Management Consultant." He regularly contributes thought-leadership articles to major publications, including Reuters, Business Day, The Sunday Times, Finweek, News24, ITWeb, and Brainstorm Magazine. He is also a regular expert guest on television and radio shows, such as BusinessDay TV, DSTV, Cape Talk, PowerFM, and RSG. We discuss –

en

00:52:12

Martin Hecker: AmaliTech and the Digital Skills...

MeliaCRED: Conversations with Elvis ·

2023/04/16

After a long career at the Boston Consulting Group, Martin Hecker created AmaliTech, a social business that specializes in exporting digital services from Africa to the world. Martin also created the DSAA, a club that funnels German development aid funding to global business services firms that set up offices in Africa.

en

00:37:00

Jacques Nyilinkindi: Objectivity's software...

MeliaCRED: Conversations with Elvis ·

2023/02/27

Software development is one of the most complex and best-paying jobs that can be offshored. This is what put the Indian IT-enabled Services sector on the global map. Yet a global talent shortage still exists. As ever more young Africans now enter digtal labour markets, ever more young software developers become available to the world. In this conversation, I speak with Objectivity's Jacques Nyilinkindi about the changes and opportunities in Kigali's technology ecosystem.

en

01:02:33

Godfrey Zvenyika: Deriv, an online broker, serving...

MeliaCRED: Conversations with Elvis ·

2023/02/20

Global Business Services (GBS) companies come in many shapes. Deriv is an online brokerage firm that turned Kigali, Rwanda, into one of its global delivery locations. I spoke with Godfrey Zveynika, the Country Manager, about Kigali as Deriv's decision for its Africa office, about Rwanda as a possible destination for other GBS firms, about Kigali's eco-system of digital services exporters, and about the pros and cons of different African countries for building service export clusters in the coming

en

00:47:22

Gary Bennett: Tek Experts and the future of Rwanda's...

MeliaCRED: Conversations with Elvis ·

2023/02/11

Are you a Rwandan graduate, looking to start your career in IT services? Are you a Global Business Services firm, looking for a new delivery location in Africa? Are you a government official, seeking to facilitate a digital services export cluster in your country? Are you an international development partner, hoping to support future-oriented job creation in an African metropolis? If you ticked yes on any of the above, please take a few minutes to listen to Gary Bennett speak about Kigali's emerging

en

00:25:52

Vivens Uwizeyimana: Umurava as Kigali's supplier of...

MeliaCRED: Conversations with Elvis ·

2023/01/23

Kigali is home to a tight-knit ecosystem of up-skilling and work-readiness programs, tailored to the Global Business Services (GBS) sector. Firms interested in coming to Rwanda to export IT-enabled services, or firms interested in importing digital services through the internet from Rwanda might find this conversation interesting. In it, I speak with Vivens Uwizeyimana, founder and CEO of Umurava, a talent marketplace and workforce outsourcing platform. This is the last of our "ecosystem

en

00:31:52

Hassan Tha Kreator: filmmaking in Nigeria and Rwanda

MeliaCRED: Conversations with Elvis ·

2023/01/18

Across the world, many people's dream job is located somewhere in the creative economy. Making films and creating video content has become much more accessible over the past few years, and as the digital realm brings the world closer together, collaborations across borders can emerge in creative fields that were hitherto limited by geography. In our conversation, Hassan Tha Kreator tells me about his journey as a young filmmaker from Nigeria to Rwanda. We speak about the vast differences between

en

00:41:14

Pépita Uwineza: PesaChoice, work, culture, and change...

MeliaCRED: Conversations with Elvis ·

2023/01/15

Imagine you're a global business services firm, thinking of setting up a new delivery center in an African country. Your first problem will be to decide on the right country. The next problem will be to figure out how to manage the local workforce. What are the labor laws, customs, and skill levels in that country? PesaChoice is a human resources management platform that seeks to help incoming companies with this second challenge. As PesaChoice expands across the continent (currently in Cote

en

01:04:55

Oriane Ruzibiza: Education First, and training...

MeliaCRED: Conversations with Elvis ·

2023/01/02

When Global Business Services (GBS) firms choose new delivery locations, they look for stable governance, conducive regulations, reliable infrastructure, and workers with the right skills. Rwanda already tops Africa’s charts on governance, regulations, and infrastructure. And the Government has now begun an initiative with international development partners to train a large pool of GBS workers. Oriane and I discuss Kigali’s GBS ecosystem, and she introduces EF’s English language training pilot,

en

23 results

Similar Podcasts

Classic Radio Science Fiction

solgoodmedia.com

Mission to Mars

Inception Point Ai

The 365 Days of Astronomy

365DaysOfAstronomy.org

Creek Devil

william Jevning

UFO Chronicles Podcast

Nik Hunter