Always Business Class

01:02:11

Go While Your Knees Still Work: Katrina Barry on...

Always Business Class ·

2026/09/22

What do a no fee credit card, a no contract gym and a Gen Z reinvention of Contiki have in common? One playbook for breaking big, tired industries.In this episode of Always Business Class, hosts Steve Hui and Steve Pirie-Nally sit down with Katrina Barry, one of the sharpest brand builders in the country. Her career runs from McKinsey to seven years inside Richard Branson's Virgin Group, cofounding Virgin Active, then Managing Director of Contiki and Trafalgar, Global CEO of me&u, and most

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00:49:39

200 Days on the Ice: Why Greg Carter Keeps Going Back...

Always Business Class ·

2026/08/25

What happens when your very first trip to Antarctica ends with the ship on the sea floor?In this episode of Always Business Class, hosts Steve Hui and Steve Pirie-Nally sit down with Greg Carter, CEO and founder of Terra Nova Expeditions and one of Australia's genuine Antarctic authorities. His first voyage ended in a shipwreck and a rescue by the Chilean Navy and the Argentinian Air Force. He has spent the twenty years since going back.Greg traces a career that runs from a secondhand laptop in

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00:31:08

Why Your Travel Dreams Matter More Than Business Class

Always Business Class ·

2026/08/11

Is the goal really to fly business class… or is it to live a life filled with unforgettable travel experiences?In this episode of Always Business Class, hosts Steve Hui and Steve Pirie-Nally reflect on the evolution of Flights Club, sharing why their mission has grown beyond premium cabins and into something much bigger: helping people redeem their travel dreams.Drawing on hundreds of conversations with members, they reveal that the biggest obstacle to travel isn't earning points—it's

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00:49:42

From Kickstarter to a Global Brand with Rex Kuo

Always Business Class ·

2026/07/21

What does it take to turn a simple everyday frustration into a globally recognised brand?In this episode of Always Business Class, Steve Hui and Steve Pirie-Nally sit down with Rex Kuo, co-founder of Orbitkey, to unpack the journey from a side project built after work to one of Australia's most successful product design companies.Rex shares how a simple idea to eliminate noisy, bulky keys became a record-breaking Kickstarter campaign that raised over $210,000 in just 30 days, launching a business

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00:33:44

The Neuroscience of Travel and Why It Makes You Think...

Always Business Class ·

2026/07/07

What if travel wasn't just a reward for working hard, but one of the most powerful tools for improving how you think, make decisions, and perform?In this episode of Always Business Class, Steve Hui and Steve Pirie-Nally explore the neuroscience behind travel and why stepping away from your routine can sharpen creativity, improve judgment, and help you return with greater clarity.Together, they unpack why new environments force your brain out of autopilot, how short, frequent trips can be more

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00:40:16

Wonder, AI & Better Travel Experiences | Sarah...

Always Business Class ·

2026/06/23

What if the biggest competitive advantage in business isn't AI, but curiosity?In this episode of Always Business Class, Steve Hui and Steve Pirie-Nally sit down with innovation strategist, author, speaker, and Wonder & Wonder founder Sarah Pirie-Nally to explore the intersection of technology, human behaviour, travel, and the power of wonder.Sarah shares lessons from her years leading innovation initiatives at Commonwealth Bank, her work helping organisations embrace emerging technologies, and

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00:51:34

How to Fly Business Class on Everyday Spending

Always Business Class ·

2026/06/09

What if your groceries, fuel, Uber rides, takeaway coffees, and family expenses could fund your next holiday?In this episode of Always Business Class, the team sits down with travel and points expert Deena, founder of Committed to Collect, to unpack how everyday Australians can turn normal spending into free or heavily discounted travel experiences.After more than 30 years in the travel industry, including 25 years at Flight Centre, Deena shares the moment that completely changed how she viewed

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00:53:27

Garage to Global: How Jane Lu Built Showpo and Why...

Always Business Class ·

2026/05/26

What does it take to go from doing customs forms by hand at Australia Post to running a $100M+ global fashion brand?In this episode of Always Business Class, Steve Hui and Steve Pirie-Nally sit down with Jane Lu, founder of Showpo, to unpack the real story behind building a global brand from her parents' garage, why naivety is a founder's greatest asset, and how backing yourself is the only strategy that matters.They also get into delegation, content creation as a CEO, the aisle vs window seat

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00:49:28

The Future of Travel: Why Subscription Is Taking Over...

Always Business Class ·

2026/05/12

What really makes a loyalty program work?It’s not just discounts.It’s not just points.And it’s definitely not just perks.In this episode of Always Business Class, we go behind the scenes of one of the most successful travel membership programs in the world.From rebuilding after COVID to scaling to 500,000 members, this conversation breaks down how loyalty, psychology, and experience design come together.We cover:Why subscription is the future of travelThe psychology behind loyalty programsHow small

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01:04:11

From Everest to the South Pole: Peter Hillary on the...

Always Business Class ·

2026/05/05

What if the most powerful thing you could do for the planet……was simply go there and witness it yourself? What if exploration was never really about the summit? In this episode of Always Business Class, Peter Hillary, explorer, mountaineer, and son of Sir Edmund Hillary, joins Steve Hui and Steve Pirie-Nally for a live fireside chat with over 400 Accor Plus Explorer members — and shares what 43 trips to Antarctica, a crossing to the South Pole, and a lifetime on the world's highest peaks have

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01:00:21

Travel Changes Perspective | Steve Grace on Startups,...

Always Business Class ·

2026/04/14

What if the real advantage in life isn’t just what you earn……but how you experience the world?In this episode of Always Business Class, Steve Grace, Founder of Nudge Group, shares how travel, lifestyle design, and smart flying have shaped the way he lives, parents, and builds businesses.We talk about flying long-haul as a family, why economy is not always the “cheapest” option, and how using smarter travel strategies can unlock premium experiences that most people think are out of reach.Steve shares

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52:30

Raw C Founder: From One Container to Cracking America

Always Business Class ·

2026/03/31

What happens when you wire $25,000 of your life savings into a 20-foot container of coconut water… without a business plan? In this episode of Always Business Class, Scott Mendelson, Founder of Raw C, shares the real story behind building one of Australia’s recognised coconut water brands from scratch and why he is now taking on the 350 million person US market. We talk about selling one box on day one.Driving nine hours around Sydney trying to convince stores to stock a product nobody

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43:51

Is Points Strategy Worth It for Australian Business...

Always Business Class ·

2026/03/17

Is it a scam?Are points even worth it anymore?Do you need millions of points to fly business class? After 150 discovery calls with Australian founders across construction, agriculture, professional services, FMCG and tech, this episode of Always Business Class breaks down the most common myths about points, business class travel, and the Flights Club model. We unpack the psychology of dynamic pricing, why business class fares to the US are now $10,000+, and how points create a fixed-price

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50:59

How to Travel Better, Sleep Better, and Live Longer |...

Always Business Class ·

2026/03/03

What if the most valuable “capital” you have isn’t travel points or business revenue, but your health capital? In this episode of Always Business Class, Steve Hui and Steve Pirie-Nally sit down with Dr Steven Lum Melbourne-trained medical doctor and Founder of Everlab, to unpack the shift from reactive “sick care” to data-driven preventative health. Dr Lu explains why so many high performers make careful decisions in business, then “shoot from the hip” with

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54:40

Accor Plus Explorer CEO: The Travel Membership Hack...

Always Business Class ·

2026/02/17

What if your travel life got easier overnight? In this episode of Always Business Class, we sit down with Emilie Couton, CEO of Accor Plus Explorer, for her first Australian podcast. Emily shares how a one-way ticket to Thailand turned into two decades across Asia and a leadership career in hospitality, plus the real strategy behind Accor Plus Explorer 2.0: simplicity, transparency, instant value, and a membership that blends certainty (lounges, early check-in, recognition) with serendipity

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21:10

Points vs Status: The Brutal Truth About Frequent...

Always Business Class ·

2026/02/03

Why does airline status feel so good and why are so many travellers still chasing it, even when it costs them thousands? In this episode of Always Business Class, the team breaks down the real difference between points and status, why status is deeply emotional, and why points are ultimately strategic. Drawing on decades of travel experience, they unpack the psychology behind loyalty programs, lounge access, upgrades, and the powerful feeling of exclusivity. You will learn why airline status is

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48:08

‘Flying High’ Building Networks and communities with...

Always Business Class ·

2026/01/20

Dan Hakim joins Always Business Class to unpack how CUB grew from a premium members club into one of Australia’s most influential business communities. We talk work ethic, proximity, culture, systems for scaling networking, and the real travel hacks founders use, from points strategy to VIP airport shortcuts. What happens when you “turn left” instead of following the obvious path? We dive into the psychology of premium communities, why culture is the hardest thing to scale, and the

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3:51

Happy New Year from the hosts of Always Business Class.

Always Business Class ·

2026/01/06

We hope you’ve had a great break and are feeling ready for what’s ahead. Thank you for being part of the Always Business Class community. We can’t wait to share what’s coming next. We’re back on January 21st, returning to our usual fortnightly release schedule. Here’s to a big year of great conversations, new ideas, and always turning left.See omnystudio.com/listener for privacy information.

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2:03

Merry Xmas from Steve Hui and Steve Pirie-Nally

Always Business Class ·

2025/12/24

Merry Christmas and Happy New Year from the hosts of Always Business Class. Thank you for listening, sharing, and being part of the journey this year. We’re incredibly grateful for the support and conversations along the way. We’ll be back on January 21st, returning to our usual fortnightly release schedule. Until then, enjoy the break, travel well, and we’ll see you in the new year.See omnystudio.com/listener for privacy information.

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31:58

Why Business Class Is Still the Smart Play in 2026

Always Business Class ·

2025/12/09

In this episode of Always Business Class, hosts Steve Hui and Steve Pirie-Nally break down the biggest shifts happening in travel right now — from skyrocketing business class fares post-COVID, to the upcoming Amex devaluation, to the new mindset shaping how Australians are planning their trips. Fresh off a masterclass with 2,300 Accor Plus Explorer members, Steve & Steve unpack what travellers are struggling with, what’s changed in the points game, and why travel is no longer a

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