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PODCAST

HR on the Frontline

How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else?HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces.Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them.New episodes every 2 weeks.

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All Episodes

48:05

Is Connection a Crucial Performance Metric? w/ Dr...

HR on the Frontline ·

2026/04/07

Send us Fan Mail For years, organizations have tried to buy loyalty. Higher pay. Better perks. More benefits. But a growing body of evidence suggests that none of those are the real needle-movers. A recently released study of 12,000 U.S. employees by Quantum Connections: Global Dialogue Initiative points to a striking truth: Employees who feel seen by their direct supervisors stay longer, contribute more ideas, and help drive profitability. It’s not compensation or perks moving the needle — i...

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68:02

How AI is enhancing, not replacing, human...

HR on the Frontline ·

2026/03/24

Send us Fan Mail AI isn’t here to replace people. It’s here to change how we work together. But it doesn’t always feel that way, especially in today’s uncertain job market. Today, we’re talking about how AI can enhance human collaboration, sharpen decision-making, and help teams do meaningful work without losing the human spark. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a ...

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48:25

Flexible Staffing for Frontline Success (Without...

HR on the Frontline ·

2026/03/10

Send a text Flexible staffing gets talked about like a silver bullet. “More agility.” “Lower costs.” “Better coverage.” But on the frontline, flexibility can either unlock performance, or quietly break trust, culture, and consistency. Today, we’re digging into what actually works when it comes to flexible staffing for frontline success, not theory, not buzzwords, but real-world execution. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate tod...

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43:43

Accessibility as a Competitive Advantage w/ Britne...

HR on the Frontline ·

2026/02/24

Send a text Accessibility isn’t just the right thing to do It can be a strategic advantage. Today, we’re talking about how inclusive design, proactive accommodations, and accessibility thinking can transform the employee experience and make your company more competitive. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lead meaningful change. Have a topic you want us to explore on the show? Reach out ...

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49:20

Platitudes are not gratitudes w/ Hayley Shelton...

HR on the Frontline ·

2026/02/10

Send a text Gratitude was never meant to be a checklist item. Especially in hiring. Candidates feel pressured to send the “perfect” thank-you note… and some managers treat it like a secret pass/fail test. But here’s the truth: a scripted thank-you email isn’t the same as genuine appreciation — and confusing the two is hurting both candidates and companies. HR on the Frontline delivers real conversations and practical takeaways to help HR leaders navigate today’s workplace challenges and lea...

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49:50

The overlooked side of DEI w/ Rachel Shaw (Rachel...

HR on the Frontline ·

2026/01/27

Send us a text DEI is talked about constantly, but there’s a whole side of it that doesn’t get the attention it deserves. Disability inclusion and caregiver support aren’t “nice-to-haves.” They’re a big part of the workforce and ignoring them means we’re leaving out the people who need equity and belonging the most. Our guest today has spent her career helping organizations get this right, with practical, empathy driven strategies that support employees and protect the business. About HR on...

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45:58

2025: A Year in Review

HR on the Frontline ·

2026/01/13

Send us a text As we head into 2026, we wanted to pause, not to predict what’s next, and not to replay the same trends you’ve already heard a dozen times, but to be honest about what last year actually looked like for HR and ops leaders. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest ...

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36:09

Bridging the digital divide for frontline workers w/...

HR on the Frontline ·

2025/12/09

Send us a text Frontline workers are used to feeling disconnected. While corporate teams adapt to hybrid work, digital tools, and AI, many frontline employees are still operating in an entirely different reality, one where communication gaps, lack of access, and missed touchpoints are daily hurdles. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show...

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45:45

Stop Ignoring the Human Side of Workforce...

HR on the Frontline ·

2025/11/11

Send us a text Workforce transformations are messy… and HR is the first to feel the heat. Our guest today has been in the trenches, leading change at major organizations. She’s here to share what it really takes to manage the human side of transformation with empathy, how to keep employees engaged, and how to help leaders make changes stick — all without burning out their teams. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagem...

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56:43

How a People-First Philosophy Shapes Teams and...

HR on the Frontline ·

2025/10/28

Send us a text Most companies talk about values. Few actually live them. Dean Mathews built OnTheClock into a 4.9-star workplace and a product used by thousands — without sacrificing his values or his team’s engagement. Today, he’s sharing the surprising choices, hard lessons, and behind-the-scenes strategies that make a company and product truly work together. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, pe...

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38:29

You can't culture your way out of bad values w/ Chloe...

HR on the Frontline ·

2025/10/14

Send us a text Culture won’t save you if your workplace is shaped by fear, control, or mixed messages. Chloe Waind joins us to unpack how misaligned values quietly shape performance and what it takes to build a workplace people actually want to be part of. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts a...

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43:56

What It Really Means to Be a Strategic People Leader...

HR on the Frontline ·

2025/09/30

Send us a text HR needs to be more strategic— but no one tells you what that actually means. Our guest today will. With 30 years in the seat, he’s here to break it down. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces....

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42:52

The Case for Company-Led Wellness w/ Madison Bohannon...

HR on the Frontline ·

2025/09/16

Send us a text We love a good wellness initiative, but if your company culture is the problem, no amount of breathwork will fix it. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces. Through candid, honest conversations, we try ...

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40:45

Facilitating Tech Change in HR: Building Buy-In and...

HR on the Frontline ·

2025/06/25

Send us a text Tech transformation isn’t just about the tools—it’s about the people who use them. Today we’re joined by Sarah Katherine Schmidt, People Operations Leader and AI-for-HR Thought Leader, to explore how HR can lead meaningful, lasting tech change. We’ll dig into people-first strategies, how to build real buy-in, and ways to empower champions across your organization. — Pitching a new program to your executive team can be daunting, but it doesn’t have to be! With the right tools, y...

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41:38

Making Parental Leave a Competitive Advantage w/Lydia...

HR on the Frontline ·

2025/06/10

Send us a text Today’s working parents don’t want to have to compromise their career progress for the sake of their families – or vice versa. That’s why a good parental leave policy can actually be a competitive advantage when it comes to attracting and retaining staff. But what goes into getting parental leave right? How do you ensure that working parents are given the support they need, both before and after their new arrivals? And how do you ensure that they get the same opportunitie...

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29:39

A Manager's Role in Supporting Employee Mental Health...

HR on the Frontline ·

2025/05/23

Send us a text Mental health matters—at work and beyond. As a manager, you’re often the first to notice when an employee is struggling, and you’re in a unique position to make a real difference. But how can you offer support in a way that feels genuine and effective? Join Alexandra Petrisano from the Canadian Mental Health Association for a conversation about what it really means to support employee mental health. We’ll talk about the everyday challenges managers face, how to navigate tough c...

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36:19

Engagement Without Wellness is a Lie: Why Your...

HR on the Frontline ·

2025/05/13

Send us a text Engagement efforts fail if your wellness policy is lacking— or missing all together. Let’s find out how to make it right! About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces. Through candid, honest conversations, ...

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26:01

Rentention in Healthcare w/ Kevin Kirkpatrick (Avery...

HR on the Frontline ·

2025/04/22

Send us a text On the other side of a global pandemic, if there’s one thing we learned, it’s just how vital the work of dedicated employees in the healthcare industry really is. But the sector is facing a labour shortage crisis in the next decade, and organizations in every part of the industry are finding it increasingly difficult to attract and retain both clinical and non-clinical staff. So how can HR leaders in healthcare help to turn the tide? About HR on the Frontlines How healt...

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22:34

Motivation Reimagined: Building a Workforce That Fits...

HR on the Frontline ·

2025/04/08

Send us a text Motivation goes beyond paychecks and perks—it's about creating a workforce that fits people’s lives. Today, we’re diving into the power of custom-fit workforces, exploring why blending full-time, part-time, fractional, and flex roles can unlock the true potential of your team. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show w...

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20:13

Protecting Managers and HR: The Secret to Sustainable...

HR on the Frontline ·

2025/03/25

Send us a text Employee wellbeing is essential, but so is protecting managers and HR. Today, we look at how to support wellbeing while ensuring clear boundaries for those leading the way. About HR on the Frontlines How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in front...

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76 results

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