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PODCAST

The AI with Maribel Lopez (AI with ML)

The AI with Maribel Lopez podcast interviews leading thinkers, experts and innovators on the latest trends in Artificial intelligence areas such as agentic AI, generative AI, AI security, AI ethics and governance. Maribel Lopez is a technology industry analyst, keynote speaker and founder of the Data For Betterment Foundation and Lopez Research. The podcast shares advice, strategies and techniques on how to use AI solutions such as conversational AI, computer vision and automation to make businesses

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All Episodes

11:21

Why Deploying More AI Tools Won’t Fix Your Workflows:...

The AI with Maribel Lopez (AI with ML) ·

2026/03/10

Most enterprises are layering AI tools on top of broken processes and wondering why ROI never materializes. In this solo episode, Maribel breaks down Cisco’s systematic approach to workflow redesign, why visibility into how work actually gets done is the missing first step, and what enterprise leaders need to change about their leadership culture and talent systems before AI adoption will deliver real results. Key Topics Covered • Why AI tool adoption without workflow redesign fails ...

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12:57

SaaS Isn't Dead — But the "Dead" Narrative Is Leading...

The AI with Maribel Lopez (AI with ML) ·

2026/03/03

Episode Summary: The "SaaS is dead" narrative is generating real confusion for enterprise buyers trying to make procurement decisions right now. In this solo episode, Maribel Lopez breaks down the two legitimate arguments driving the disruption narrative — AI coding tools and agentic AI — separates what's real from what's overstated, and gives enterprise technology leaders the two questions that actually matter for evaluating their SaaS stack in an AI-first world. What You'll Learn: Why AI co...

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24:25

Agentic AI Beyond the Hype: How Banks Are Actually...

The AI with Maribel Lopez (AI with ML) ·

2026/02/24

Keywords AI, agentic AI, Work Fusion, RPA, intelligent automation, compliance, machine learning, LLMs, automation, enterprise technology Episode Summary Agentic AI dominated industry conversation in 2025. But in 2026, enterprise leaders are asking a harder question: How do we deploy AI agents safely, accurately, and in production environments? In this episode, Maribel Lopez speaks with Peter Cousins, CTO of WorkFusion a UiPath company, about how AI agents evolved from RPA and intelligent auto...

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15:50

Agentic Commerce QuickTake: Should Anyone Care?

The AI with Maribel Lopez (AI with ML) ·

2026/02/17

The National Retail Federation Show highlighted that Agentic Commerce is the new buzzword for 2026. But before you rewrite your roadmap, let's talk reality. Julie Ask and Maribel Lopez are discussing: What actually has to happen before agents can buy things for consumers Why 85% of retail is still offline (and what that means for AI commerce) The payments protocol wars: Google/Shopify vs. OpenAI/Stripe/PayPal Where to actually invest your AI budget in customer experience Spoiler: The "auto-...

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36:58

AI, CX, and the Shift from Automation to Action with...

The AI with Maribel Lopez (AI with ML) ·

2026/01/21

Agentic AI is emerging as the next evolution of artificial intelligence in customer experience (CX), moving beyond chatbots to systems that can take real action on behalf of customers. In this episode of AI with Maribel Lopez, Maribel Lopez speaks with Jarrod Johnson, Chief Customer Officer at TaskUs, about how enterprises are actually deploying AI in customer experience today. The conversation covers real-world CX use cases, where AI delivers measurable ROI, why data and process design remai...

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8:35

CES Quick Take Part 1: Julie Ask of Ask Advisory

The AI with Maribel Lopez (AI with ML) ·

2026/01/13

CES 2026 Quick Take: Physical AI, Ambient AI, and the Reality of Adoption In this episode, Maribel Lopez, founder and principal analyst at Lopez Research, is joined by Julie Ask, founder of Ask Advisory, for a candid, unscripted conversation on what CES 2026 actually revealed about the state of AI. Rather than focusing on flashy demos or speculative promises, Maribel and Julie examine where AI is delivering real value today—and where expectations are running ahead of reality. Julie's bi...

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12:49

From AI Chaos to Production: Why 2026 is the Year...

The AI with Maribel Lopez (AI with ML) ·

2025/12/05

Maribel Lopez reports live from AWS re:Invent 2025 in Las Vegas, unpacking why the AI experimentation phase is officially over. With statistics that say 95% of AI projects are failing and enterprise budgets tightening, 2026 demands production-quality AI—not more proof-of-concepts. This episode explores the critical shift from building agents to deploying them safely at scale. Key Themes The Reality Check (2025 Recap) MIT study reveals 95% AI project failure rateMcKinsey and BCG document wide...

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25:45

AI Meets Cybersecurity: Protecting Critical...

The AI with Maribel Lopez (AI with ML) ·

2025/10/13

In this episode of AI with Maribel Lopez, Maribel sits down with Ian Bramson, Vice President of Global Industrial Cybersecurity at Black & Veatch, to explore the growing intersection between artificial intelligence and operational technology (OT) security. From power grids and oil refineries to manufacturing plants, critical infrastructure systems are becoming increasingly connected—and therefore more vulnerable. Ian shares how Black & Veatch is helping industrial organizations rethin...

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32:28

Why Your Gut Instinct is Costing You Millions a Chat...

The AI with Maribel Lopez (AI with ML) ·

2025/10/13

About This Episode Daniel Ziv, Global VP of AI and Analytics at Verint, reveals why experienced executives are making their worst decisions in decades—and how AI analytics is rewriting the rules of business intelligence. Learn the two critical frameworks that separate AI winners from losers, and why the biggest risk isn't picking the wrong technology—it's doing nothing at all. Guest Bio Daniel Ziv leads AI and analytics product management and go-to-market strategy at Verint, where he helps gl...

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39:00

What's Next for Cognitive ERP and Manufacturing...

The AI with Maribel Lopez (AI with ML) ·

2025/09/23

Episode Overview Host Maribel Lopez sits down with Kerrie Jordan, the newly appointed Chief Marketing Officer at Epicor, to discuss the evolution of ERP systems and the transformative power of cognitive ERP in manufacturing, distribution, and supply chain industries. Guest Bio and social links Kerrie Jordan - Chief Marketing Officer, Epicor Kerrie Jordan, Chief Marketing Officer at Epicor, leads the global go-to-market efforts, bringing together her deep product innovation and strategic mark...

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27:20

Racing Against AI-Powered Fraudsters: How Experian...

The AI with Maribel Lopez (AI with ML) ·

2025/09/16

Overview Maribel Lopez interviews Kathleen Peters, Experian's Chief Innovation Officer, about AI's evolution in fraud detection, the shift to generative and agentic AI, and balancing innovation with security in financial services. Key Topics AI Evolution at Experian 15-year AI journey: Using machine learning for fraud detection long before generative AIDemocratization shift: Public LLMs like ChatGPT and Claude made AI accessible beyond data scientistsInnovation labs: 15-year-old team of PhDs...

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27:26

Ford Pro's Kevin Dunbar Shares How AI Transforms...

The AI with Maribel Lopez (AI with ML) ·

2025/08/27

Episode Summary Kevin Dunbar joins Maribel Lopez to discuss how AI is revolutionizing commercial fleet management through Ford Pro Intelligence. With nearly two decades of experience at companies like Cisco and Palo Alto Networks, Kevin shares insights on how Ford's commercial division is processing over a billion data points daily to help fleet operators optimize operations, reduce costs, and improve safety.AI with Maribel Lopez: Transforming Fleet Management with Kevin Dunbar Guest: Kevin D...

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33:11

Verint Executive Reveals: The 3 Best Starting Points...

The AI with Maribel Lopez (AI with ML) ·

2025/08/20

Episode Overview In this episode, Maribel Lopez sits down with David Singer, Global Vice President and Go-To-Market Strategy at Verint, to explore the rapid evolution from generative AI to agentic AI and how organizations can successfully implement AI solutions that deliver real business outcomes. Key Topics Discussed The Evolution from Generative to Agentic AI Generative AI: Excellent at answering questions and synthesizing information from knowledge sourcesAgentic AI: Takes the next step ...

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20:30

Cisco Live 2025: Jokel and Pandey on Enterprise AI...

The AI with Maribel Lopez (AI with ML) ·

2025/08/11

In this episode from Cisco Live, Maribel Lopez sits down with two Cisco executives, Vijoy Pandey, SVP of Outshift at Cisco and Nathan Jokel, SVP of Corporate Strategy and Alliances at Cisco, to discuss how AI is fundamentally changing enterprise infrastructure over the next year. The conversation explores the evolution from deterministic to probabilistic computing, the emergence of agentic workflows, and practical advice for business leaders navigating the AI transformation. Host: Maribel Lo...

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13:44

AI in Retail: Best Buy's Journey from 93 Apps to One...

The AI with Maribel Lopez (AI with ML) ·

2025/06/04

Description: In this episode from Google Cloud Next 2025, we dive deep into Best Buy's AI transformation with Ashley Daniels, VP of Product Management. Discover how one of America's largest retailers approached AI implementation strategically, moving from 93 contact center applications to a unified solution. Ashley shares the real story behind Best Buy's AI journey - the quick wins, unexpected challenges, and why your foundation matters more than the technology itself. From gift finder tool...

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30:11

58. The AI Advantage With Liz Centoni: How Cisco is...

The AI with Maribel Lopez (AI with ML) ·

2025/05/30

Guest Profile Liz Centoni brings over 25 years of experience at Cisco where she currently leads a team of 20,000+ people dedicated to helping customers maximize the value of their technology investments. She also serves on the boards of Mercedes-Benz and Workday. Episode Highlights Cisco's Unique Position in the AI Landscape Liz outlines Cisco's three-pillar approach to AI:Investment in back-end AI networks with hyperscalersEnterprise deployment of secure AI use casesMeeting increased capac...

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34:02

Securing AI: Strategies for Success with Cisco's CPO...

The AI with Maribel Lopez (AI with ML) ·

2025/05/13

Summary In this conversation, Maribel Lopez and Jeetu Patel discuss the transformative potential of AI in business, the challenges organizations face in adopting AI, and the importance of security in AI applications. They explore the need for visibility, validation, and guardrails in securing AI, the rise of specialized AI models, and the future of AI agents in automating workflows. Patel emphasizes Cisco's commitment to innovation and the urgency for companies to embrace AI to remain relevan...

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34:44

From Concept to Value: The AI Journey With Tredence...

The AI with Maribel Lopez (AI with ML) ·

2025/04/30

In this episode, Maribel speaks with Shub Bhowmick, the CEO and Co-founder of Tredence on how its using AI internally and externally. Bhowmick also provides advice on what's important for enterprise buyers looking to leverage AI. Takeaways The shift from proof of concept to proof of value is crucial for businesses.AI is enabling organizations to achieve more with fewer resources.Agentic solutions are becoming increasingly relevant in various industries.Internal innovations at Trea...

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27:34

Transforming Networking with AI: Insights from...

The AI with Maribel Lopez (AI with ML) ·

2025/04/24

Summary In this conversation, Maribel Lopez speaks with Markus Nispel about the integration of AI in networking solutions, particularly at Extreme Networks. They discuss the evolution of AI capabilities, the importance of data governance, and the role of AI in enhancing operational efficiency and security. Markus emphasizes the need for trust in AI systems and the potential of agentic AI to transform networking operations. The discussion also touches on the challenges of skill development and...

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17:27

The Platform Play: Zoho's Enterprise Evolution and AI...

The AI with Maribel Lopez (AI with ML) ·

2025/04/15

In the category of better late than never, we found the missing recording file with Vijay. Enjoy! Show Notes: In this episode of "AI with Maribel Lopez," host Maribel Lopez sits down with Vijay Sundaram, Chief Strategy Officer at Zoho, at Zoho Day 25 in Austin, Texas. They discuss Zoho's strategic evolution and approach to AI. Key Highlights: Zoho's Market Evolution: Vijay explains how Zoho has expanded from primarily serving small and medium businesses to increasingly being adopted by large...

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73 results

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