Designing Healthcare that Cares Podcast

What if the missing piece in healthcare education isn't more information, but more practice?Dr. Laura Suttin sits down with Megan Fredrick, to discuss how experiential learning is reshaping healthcare workforce development. Drawing on more than 20 years of behavioral health experience, Megan explains how treating individuals with serious mental illness inspired her mission to build clinicians' confidence alongside their clinical expertise.The conversation explores how the COVID-19 pandemic

What happens when physicians understand medicine but not the business systems that determine how healthcare is delivered?Dr. Laura Suttin sits down with Dr. Erica Urquhart, former orthopedic surgeon, physician-scientist, author, and longtime private practice owner, to explore why physicians need greater financial and business fluency. Drawing from more than 20 years in independent orthopedic practice and her executive MBA from Oxford Saïd Business School, Dr. Urquhart shares how her "on-the-job MBA"

What if the biggest opportunities to transform healthcare are hiding in the systems physicians work within every day?Dr. Laura Suttin sits down with Dr. Marschall Runge, former CEO of Michigan Medicine and Dean of the University of Michigan Medical School, to explore the challenges facing physicians and the disruptive ideas that could make healthcare more effective, sustainable, and human-centered. From administrative burden and electronic medical records to physician burnout and primary care

What happens when a life-threatening diagnosis transforms the way you lead, think, and care for others?In this deeply reflective episode of Designing Healthcare That Cares, Dr. Laura Suttin speaks with Savio Clemente, about resilience, healing, and what healthcare leaders can learn from navigating adversity firsthand. Savio shares his personal cancer journey, from an unexpected lymphoma diagnosis and emergency hospitalization to relapse, stem cell transplant, and recovery. Through those

What if the same drive and self-sacrifice that made you an excellent clinician is now quietly undermining your effectiveness as a leader, and your own well-being?In this heartfelt conversation on Designing Healthcare That Cares, Dr. Laura Suttin sits down with Dr. Tracy Asamoah, as she shares her personal journey: an early multiple sclerosis diagnosis that prompted her to rethink her identity as a physician and proactively build a more sustainable career through coaching. Together they unpack why

What if setting clear boundaries actually freed you to innovate more boldly, take smarter risks, and combat overwhelm in high-stakes healthcare environments?In this insightful conversation, Dr. Laura Suttin interviews Sheri Jacobs, as she shares her unconventional path, from photojournalist capturing Michael Jordan to founding a thriving consulting firm and chasing wildlife adventures across Antarctica and Africa, and how those experiences shaped her powerful framework on boundaries. They

Imagine completing all your charting and tasks during work hours, leaving no homework behind and gaining more time for family and self-care?In this practical episode, Dr. Laura Suttin interviews Dr. Sarah Smith, as she recounts her transformation from endless after-hours work to a sustainable clinical routine while practicing in Australia and Canada.They explore:Charting as an optimizable skill through noticing habits and curiosityBuilding team support to work at the top of your license and

Burnout is often discussed like a clinical condition — something to solve, measure, or “fix.”But what if burnout is actually a signal? A message inviting us to pause, reset, and redesign the way we lead and care?In this deeply honest episode of Designing Healthcare That Cares, Dr. Laura Suttin and Dr. Jeff Gaines explore what it really takes to build a healthcare culture where clinicians feel valued, grounded, and supported — not just productive.Drawing from 20+ years in Emergency Medicine and years