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PODCAST

The 311 Podcast

The 311 Podcast

The 311 Podcast, hosted by Paul Bellows, is dedicated to exploring and sharing stories of the people behind digital transformation and organizational change management in Public Service organizations.

government

All Episodes

57:00

S2:E9 Trust and Data: Open By Default With Stephanie...

The 311 Podcast ·

2025/11/14

Today, my guest is Stephanie Deitrick, who is the Enterprise GIS [Geographic Information System] and Open Data Program Manager for the city of Tempe, Arizona. She's also a program director for the Master's of Advanced Study in GIS program at Arizona State University. Stephanie has her PhD in geography from Arizona State and has spent her career building the next generation of data experts with a focus on GIS, but a broader lens on public data. As someone who consults with municipalities...

en-ca

53:20

S2:E8 Design at Scale with Savan Kong

The 311 Podcast ·

2025/10/22

Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...

en-ca

47:20

S2 E7 - The Future of Trust and Identity with Tim Bouma

The 311 Podcast ·

2025/05/16

Today my guest is Tim Bouma. Tim is Canada's public sector digital identity expert. He's held key roles in the federal government for years and was a key player in the Pan-Canadian Trust Framework, which brought together regional and federal government players to define standards and best practices for digital identity. Tim now sits as a special advisor to Canada's Digital Governance Council, Conseil de Gouvernance Numérique, a member driven nonprofit working on responsible design, arc...

en-ca

43:47

S2 E6 - Data and Discovery in the Arctic with Tom...

The 311 Podcast ·

2025/04/11

Today, my guest is Tom Henheffer. Tom is the CEO of the Arctic Research Foundation, a non profit organization that facilitates data collection in Canada's Arctic region. The Arctic Research Foundation is an essential ingredient in Canada's civil society, working alongside universities, government, indigenous communities, and industry to build our understanding of this critical global region through research and data collection. The work that Tom and the Arctic Research Foundation does...

en-ca

37:43

S2 E5 - From AI Venture Studio to GovLab with Nicole...

The 311 Podcast ·

2025/03/20

Nicole Janssen on Bridging AI Innovation and Government Solutions Nicole is co-CEO of one of Canada's AI powerhouse organizations, AltaML. She's a national business leader and one of our experts in AI. Her firm is also behind the Alberta government's innovative AI research lab, operating as an R&D hub for the big, complex problems that the government hopes AI can help address. If you're not from Canada, and maybe even if you are, you may not know that Canada is an AI pioneer. Some ...

en-ca

47:25

S2 E4 - Digital Government: a 2025 reality check with...

The 311 Podcast ·

2025/02/20

What Digital Transformation for Government Means in 2025 Today, my guest is Vijay Luthra. Vijay is the managing partner of CEVA Global in the UK, and he works to help government organizations in the UK and UAE to develop digital transformation strategies. Given the pace of change, particularly in the US, it's hard to say how long our conversation will remain relevant. It's hard to talk about the political side of government without taking sides, but we did our best to avoid that Vijay is, in...

en-ca

41:22

S2 E3 - The Evolution of the Town Square with Kate Burns

The 311 Podcast ·

2025/01/09

Why government organizations must build digital trust.Today, my guest is Kate Burns. Kate is the Executive Director of MetroLab Network, a Washington, DC-based nonprofit that connects local government organizations with universities to bring the latest in scientific research and innovation to the living lab of communities. MetroLab is a partnership ecosystem and runs projects to discover, implement, and scale innovative solutions for local government. Kate has a background in municipal government

en-ca

37:14

S2 E2 - Reinventing Government Payroll Systems with...

The 311 Podcast ·

2024/12/05

From Ashes to Solutions: The Phoenix Project RevisitedToday, my guest is Alex Benay. Alex has recently returned to the federal service of Canada to lead the modernization of Canada's federal payroll system. Starting in 2009 and launching in 2015. The Phoenix project was meant to replace a 40 year old technology stack and save millions of taxpayer dollars each year. However, after launch it quickly became apparent that there were major inconsistencies and gaps in paying Canada's, 290,000

en-ca

41:23

S2 E01 - An EPIC journey with Penny Rae

The 311 Podcast ·

2024/11/05

Scaling Success in Healthcare IT for Alberta Health ServicesToday, my guest is Penny Rae. Penny is the Chief Information Officer for Alberta Health Services. AHS is the health delivery organization for the province of Alberta in Canada. AHS is the largest health care delivery organization in North America. And with nearly 150,000 employees and contractors, it's one of the top five employers in all of Canada. The IT department alone is 2,500 people. So the scale of Penny's operation is

en-ca

48:28

09 - Power and Change with Sophia Hoosein and Jessica...

The 311 Podcast ·

2022/12/14

en-ca

30:08

08 - Interpreneurship with Miki Stricker-Talbot

The 311 Podcast ·

2022/10/27

en-ca

29:13

07 - Creating Equity with Lawrence Eta

The 311 Podcast ·

2021/03/06

en-ca

39:26

06 - Digital Innovation with Dominique Bohn

The 311 Podcast ·

2020/12/29

en-ca

33:56

05 - City Innovate with Jay Nath

The 311 Podcast ·

2020/12/01

en-ca

22:59

03 - Open source government with Norman Mendoza

The 311 Podcast ·

2020/10/26

en-ca

28:31

04 - Upgrading the CDS with Sean Boots

The 311 Podcast ·

2020/10/26

en-ca

26:10

02 - Open source government with Bianca Tomazeli

The 311 Podcast ·

2020/09/02

en-ca

24:30

01 - Governing A.I. with Ashley Casovan

The 311 Podcast ·

2020/07/20

en-ca

18 results

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