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PODCAST

Behind The Scenes with Sonda

Welcome to “Behind The Scenes with Sonda”, a podcast with focus on tackling the challenges in the healthcare billing world and beyond! Every episode, Sonda will explore and expose the issues in medical billing: talking about bigger issues that come to light from large insurance carriers, showcasing the difficulties and barriers to overcome to get providers paid, and sharing more on the overall business of healthcare, specifically surrounding inequities often not seen by the general public.‘Behind

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All Episodes

12:25

Telehealth 2025 - Could It Be More Confusing

Behind The Scenes with Sonda ·

2024/12/11

Welcome back to Behind the Scenes! In this brief episode, Sonda is flying solo to highlight the upcoming changes to telehealth in 2025. If you're working in healthcare, you know how quickly guidelines and codes can evolve. Today, Sonda gives a quick overview of what to expect in 2025, including new telehealth codes and how they might impact your practice. Join in to hear more on: CMS (Centers for Medicare & Medicaid Services) approach to Telehealth in 2025.Removal of restriction...

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29:07

Starting from Scratch: Julie's Healthcare Coding Journey

Behind The Scenes with Sonda ·

2024/11/06

Welcome to this episode of Behind The Scenes! Today, Sonda sits down with Julie Miller, a seasoned healthcare professional with a deep background in revenue cycle management, coding, and compliance auditing. Julie’s journey began in accounts receivable at a large FQHC, where she crafted strategies that boosted efficiency across 50 clinics. She later played a transformative role at a small acute care facility, leading efforts to streamline its operations. Now, as a physician compliance auditor...

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19:24

Building a Team: Lessons in Leadership and Collaboration

Behind The Scenes with Sonda ·

2024/10/23

Welcome to Behind The Scenes! In this episode, Sonda takes the mic solo to share her valuable insights on leadership from her perspective as a health care entrepreneur. Drawing from her extensive experience in the industry, she offers practical wisdom and actionable advice for business owners—whether you're just starting out or looking to elevate your existing practice. Sonda discusses key strategies to better serve your clients, empower your employees, and nurture your own well-beingJoin in ...

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47:24

Navigating Healthcare Entrepreneurship with Leslie Boles

Behind The Scenes with Sonda ·

2024/10/09

Welcome to this episode of Behind The Scenes! In this episode, Sonda sits down with Leslie Boles, Co-Owner and President of Revu Healthcare. With over 15 years of expertise in healthcare coding, auditing, and compliance, Leslie brings a wealth of knowledge to the discussion.Together, Sonda and Leslie delve into their shared experiences as entrepreneurs in the healthcare industry. They explore the lessons learned and offer insights for those wanting to navigate the entrepreneurial world.Join i...

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34:43

Takeaways From the John Maxwell Leadership Conference

Behind The Scenes with Sonda ·

2024/09/25

Welcome back to Behind The Scenes! In this episode, Sonda shares her insights from the recent John Maxwell Conference. While the healthcare industry typically focuses on consulting, coding, documentation, and compliance, Sonda highlights a different perspective. Inspired by her experiences at the conference, she dives into the significance of personal growth and its relevance in the world of health care.Tune in to hear more about: Reflecting on Sonda’s experience at the John Maxwell con...

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34:45

Cheers to One Year: A Podcast Milestone

Behind The Scenes with Sonda ·

2024/09/11

Welcome to this special episode of Behind The Scenes! In this landmark episode, Sonda celebrates the 1-year anniversary of the podcast. Over the past year, Behind The Scenes has been committed to empowering healthcare providers and health entrepreneurs with invaluable insights and advice.As she reflects on this milestone, Sonda takes a moment to look back on the podcast's journey—its purpose, the growth it has experienced, and her aspirations for the future. She shares the knowledge she has g...

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17:45

Unseen Battles: The Importance of Cybersecurity in...

Behind The Scenes with Sonda ·

2024/08/28

Welcome back to Behind the Scenes! In this episode, Sonda is flying solo once again to tackle a critical topic: cybersecurity. Whether you're running a large corporation, a small business, or simply navigating the digital world as an individual, cybersecurity is something we all need to be mindful of. Drawing from her own recent experience, Sonda delves into the importance of being aware and prepared for potential cyber threats.Tune in to hear more about:Sonda’s personal story of a recent cyb...

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24:17

The Care-Billing Connection: Why Accurate Diagnosis...

Behind The Scenes with Sonda ·

2024/08/14

Welcome back to Behind the Scenes! In this episode, Sonda goes solo to explore a critical topic: the significance of accurate diagnosis codes. With years of experience, Sonda understands the impact that using incorrect medical codes can have. Although some healthcare providers may use inaccurate codes to secure reimbursement, this practice can have far-reaching consequences. Through personal stories and real-world examples, Sonda highlights why it's essential for all healthcare providers to p...

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36:32

EMR Talk with Alan Tillinghast of Arize

Behind The Scenes with Sonda ·

2024/07/31

In this episode of Behind The Scenes, Sonda chats with Alan Tillinghast, CEO of Cantata Health Solutions. Alan leads the company's growth in providing behavioral health and human services software. His extensive experience in senior leadership roles gives him a unique perspective on the challenges of implementing and adopting new technology to enhance patient care and efficiency. Together, Sonda and Alan discuss Electronic Medical Records (EMR). Drawing from personal experience, they offer in...

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39:17

Behavioral Health Integration

Behind The Scenes with Sonda ·

2024/07/17

Welcome back to Behind The Scenes! In this solo episode, Sonda delves into the concept of behavioral health integration. She addresses the challenges that both patients and providers encounter in the healthcare system. Sonda explains what integration means, its benefits, and the role it plays in improving overall health outcomes. Join her for an insightful discussion on the importance of embracing this approach.Tune in to hear more on:Benefits of integration for patients struggling with menta...

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43:24

Freestyling Fee Schedules with Gary Humble

Behind The Scenes with Sonda ·

2024/07/03

In this episode of Behind The Scenes, Sonda talks with Gary Humble, the founder and President of G&M Consulting. With over 40 years in behavioral health and managed care, Gary's expertise spans organizations like the Cleveland Clinic’s Center for Behavioral Health. Since founding G&M Consulting in 1998, he has supported private practices and providers across many states. Together, Sonda and Gary delve into engaging discussions about varying fee schedules with Medicare and commercial c...

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36:32

Psychotherapy Audits - Key Insights for Providers

Behind The Scenes with Sonda ·

2024/06/19

In this solo episode of Behind The Scenes, Sonda sheds light on the world of psychotherapy audits. With audits on the rise in the industry, she breaks down everything you need to know—from understanding the procedures to knowing what auditors are looking for. Sonda shares her personal insights to help listeners feel confident and prepared. Whether you're a seasoned pro or just starting out, this episode is packed with practical advice to keep you informed and ready. Join Sonda as she dis...

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52:35

Investing in Yourself and Building Lifelong...

Behind The Scenes with Sonda ·

2024/06/05

In this episode of Behind The Scenes, Sonda is joined by her close friend, Damaris Ramirez, a seasoned consultant from New Jersey with over 25 years of experience in health and wellness. Together, they delve into the significance of building a support system to navigate life's numerous challenges, from career growth to home life. Sharing personal stories, they highlight the importance of accountability and the value of investing in oneself.Tune in to hear more on:The importance of accountabil...

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25:57

The Power of the Progress Note

Behind The Scenes with Sonda ·

2024/05/22

Welcome to Behind The Scenes! In this solo episode, Sonda delves into the world of progress notes. As medical practices shift towards digitalization Sonda unpacks the world of electronic medical records (EMRs) and their evolving role in healthcare. Sharing her own EMR experiences, she offers firsthand insights and invaluable perspectives that can resonate with professionals and patients alike.Join Sonda as she discusses:EMRs: Pros and cons for provider documentation and patient care.Provider ...

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32:53

Breaking into the Coding Business with Allison Smith...

Behind The Scenes with Sonda ·

2024/05/08

In this episode of Behind The Scenes, Sonda is joined by Nicole Ward and Allison Smith, two inspiring women navigating the world of medical coding. Nicole has had a diverse journey, spanning from healthcare roles to owning a salon business, all of which have led to her pursuit of excellence in medical billing and coding. Allison is a dedicated new coder transitioning from childcare to medical coding, currently completing Practicode to advance her skills and remove her apprentice designation. ...

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39:06

Creating Boundaries: Learning to Say No with Becky...

Behind The Scenes with Sonda ·

2024/04/24

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38:06

The Evolution of Telehealth with Christine Hall and...

Behind The Scenes with Sonda ·

2024/04/10

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41:13

Women Supporting Women with Jessica Cuffia-Corlette

Behind The Scenes with Sonda ·

2024/03/27

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32:25

Boots on the Ground as a Billing Manager with Tiffany...

Behind The Scenes with Sonda ·

2024/03/13

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13:44

Burn out or Burn on...Everyday Thoughts of an...

Behind The Scenes with Sonda ·

2024/02/28

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