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PODCAST

Industry Relations

Rob Hahn and Greg Robertson

This is Industry Relations, a podcast that is at the intersection of real estate and technology from an insider"s perspective. Hosted weekly by Rob Hahn (The Notorious ROB) and Greg Robertson.

technology entrepreneurship

All Episodes

59:27

MLS Emancipation?

Industry Relations ·

2025/11/19

The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg break down what happened at NAR NXT in Houston — from the empty expo floor to major MLS–Association policy changes. Greg shares on-the-ground insights from meetings, parties, and conversations with MLS leaders, while Rob analyzes the strategic implications of NAR's 18-point PAG recommendations and what he calls the "emancipation" of MLSs. They also discuss winners and losers of the policy shifts,

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01:03:57

NAR NXT Grab Bag

Industry Relations ·

2025/11/13

The Listing Bits Podcast is now available on your favorite podcast player! Overview Rob and Greg dig into expectations for the NAR Annual Conference, MLS attendance patterns, and broader industry sentiment heading into 2025. They cover speculation around possible committee decisions, how the settlement fallout is (or isn't) impacting MLS membership and commissions, and the overall vibe leading into the event. The conversation then shifts to affordability, mortgage rates, and the recent proposal of a

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52:27

Mutual customer?

Industry Relations ·

2025/11/05

The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg discuss Zillow's recent privacy policy changes to Follow Up Boss and the growing debate around data use and agent trust. They examine how Zillow's communication strategy has affected its reputation, drawing comparisons to past acquisitions like dotloop and ShowingTime. The conversation explores whether this move signals a broader industry shift in how tech companies handle customer data, AI

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52:57

Organized Real Estate's GTM problem

Industry Relations ·

2025/10/29

The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg dive into Sean Frank's Inman article, "NAR and the Real Estate Industry's Relevance Problem." They discuss how outdated MLS technology and excessive bureaucracy are stifling innovation in real estate. From permissioning delays to governance breakdowns, the hosts explore why MLS systems feel stuck in "Windows 95 mode" and debate how consolidation or standardization could spark change. Key Takeaways

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01:00:23

When Fine Print Hits the Fan

Industry Relations ·

2025/10/22

The Industry Relations Podcast is now available on your favorite podcast player! Overview In this episode, Rob and Greg dive into the controversy surrounding CRMLS’s End User License Agreement (EULA) and the debate over MLS data ownership. The discussion begins with updates in the MLS world that brought attention to how CRMLS’s EULA—originally updated for two-factor authentication—resurfaced older language asserting MLS ownership of listing data. Rob argues that this fundamental change to broker

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54:23

ZGPT

Industry Relations ·

2025/10/15

The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg dive into the recent OpenAI Developers Conference announcement showcasing Zillow’s integration into ChatGPT. They break down how this partnership blurs the lines between traditional search engines and AI “answer machines,” debate whether MLS and IDX policies are ready for this shift, and discuss what it means for agents, brokers, and the future of data regulation in real estate. Key Takeaways

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01:04:14

How will the portals respond to the Compass-Anywhere...

Industry Relations ·

2025/10/08

The Industry Relations Podcast is now available on your favorite podcast player! This special crossover episode brings together James and Keith from Real Estate Insiders Unfiltered with Rob and Greg from Industry Relations. The group dives into Compass’ planned acquisition of Anywhere, debating what it means for brokerages, portals, and the future of private listings in residential real estate. Key Takeaways Collaboration between Industry Relations and Real Estate Insiders Unfiltered. Compass’

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59:11

Toronto tales and more

Industry Relations ·

2025/10/01

The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg return to break down CMLS 2025 in Toronto, offering their candid takes on the good, the bad, and the ugly of the event. From bold leadership discussions and MLS operational shifts to vendor frustrations and AI speculation, they cover the hot topics shaping the industry. The episode also dives into the Compass/Anywhere merger, vendor challenges, and how AI may (or may not) reshape real estate. Key

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01:03:28

Compass Everyware

Industry Relations ·

2025/09/24

The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg dive into the major industry shake-up: Compass acquiring Anywhere. They discuss the financial implications, consolidation trends, the future of MLS rules, and what the move means for private listings, brokerages, and consumers. The conversation also covers how competitors like Zillow, Keller Williams, and eXp might respond. Key Takeaways Compass acquires Anywhere in an all-stock deal valued at $1.6B,

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01:02:11

The Mirror

Industry Relations ·

2025/09/17

The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg discuss the recent assassination of Charlie Kirk and its impact on the nation and the real estate industry. They reflect on the cultural divide, responses from industry leaders, and the broader implications for civil discourse within real estate and beyond. Key Takeaways Rob and Greg acknowledge the tragedy and its personal and national impact. The event highlights concerns about the

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59:04

Housing remedies and Compass musings

Industry Relations ·

2025/09/10

The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg tackle the pressing issue of housing affordability, reacting to reports that the Trump administration may declare a national housing emergency. They debate potential federal approaches, including deregulation, incentives, zoning reform, and changes to mortgage lending. The conversation also shifts to Zillow’s enforcement against exclusive listings and what the data may actually reveal about Compass’s

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50:14

Give Me Some Knobs!

Industry Relations ·

2025/09/03

The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg dive into the balance between technology and human connection in real estate. From car tech frustrations to the rise of “dumb phones,” they discuss how AI and digital tools are reshaping the industry—and whether that’s always a good thing. The conversation explores where technology truly adds value versus where it risks eroding the personal relationships that define real estate. They also

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53:41

Back to the future with Sub Agency?

Industry Relations ·

2025/08/27

The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg dive into the latest developments in the real estate industry, including Andrea’s move to Real Estate News, Anne Marie’s push for MLS independence, and ongoing debates around realtor commissions and compliance. They also examine a new lawsuit challenging enforcement of buyer representation agreements and revisit the idea of sub-agency as a potential solution to persistent steering problems. Key Takeaways

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54:42

An Open Letter to Opendoor

Industry Relations ·

2025/08/20

The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg dive into the shakeup at Opendoor after CEO Carrie Wheeler’s resignation. They break down the role activist investors and meme stock energy played, and debate whether iBuying still has a future. The conversation turns into advice for Opendoor’s new leadership, touching on strategy, agent relations, and branding. Key Takeaways Carrie Wheeler resigns as Opendoor CEO amid activist investor pressure and

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56:44

AI Octagon

Industry Relations ·

2025/08/13

The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg welcome Coleton Boyer from OnTuesday.com for a spirited debate on whether AI will truly disrupt the real estate industry. They explore AI’s potential to improve lead generation, client service, and agent efficiency, while questioning if these benefits will actually level the playing field or further concentrate market share among top agents. The conversation touches on ethics, the human element in client

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01:01:09

OK Boomer.

Industry Relations ·

2025/08/06

The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg recap Inman Connect San Diego, discuss the current state of the real estate industry, and explore the hype and utility of AI in real estate. They cover industry gossip, shifting executive roles, macroeconomic forecasts, and heated disagreements on whether AI truly enhances the client experience. Key Takeaways Inman Connect Recap Greg shares his experience from Inman Connect, including a

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53:51

Plans, within plans, within plans

Industry Relations ·

2025/07/31

The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg dive into Zillow’s legal strategy in its defense against Compass's lawsuit, focusing on Zillow’s surprising claim that it only facilitates a “single-digit” percentage of real estate transactions. They debate the strategic implications of this position—especially how it could undermine Zillow’s perception of power in the industry—and analyze the broader impact on listing presentations, MLS

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01:00:21

Lawsuits, Listings & Listings Fees

Industry Relations ·

2025/07/23

The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg cover recent legal decisions, MLS policy shifts, and major moves by real estate portals. They discuss the dismissal of Homie’s lawsuit against NAR and large brokerages, examine NWMLS’s new referral fee disclosure rule, and analyze the implications of Realtor.com acquiring Zenlist. The episode also reviews Homes.com’s latest seller-focused marketing campaign and raises questions about

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58:48

Vibe Buying

Industry Relations ·

2025/07/16

The Industry Relations Podcast is now available on your favorite podcast player! In this episode of Industry Relations, Rob and Greg tackle the thorny question of who should have access to real estate listing data. Prompted by a Wired article about college students using Zillow to assess classmates’ wealth, Rob argues that the real estate industry should move some listing details—like interior photos and price history—behind a broker-consumer relationship. Greg pushes back, defending the value of

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59:28

Monopoly Schmonopoly

Industry Relations ·

2025/07/02

The Industry Relations Podcast is now available on your favorite podcast player! Overview In this episode of Industry Relations, Rob and Greg unpack the lawsuit Compass filed against Zillow over its ZLAS (Zillow Listing Agreement Standard) policy. They debate the strength of Compass’s legal claims, the language cited in the complaint, and what the alleged behind-the-scenes meetings reveal about Zillow’s influence in the real estate industry. Rob argues that Zillow is exercising monopoly power—even

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183 results

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