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PODCAST

"Hey Joe!" Podcast by Pet Pros, for Pet Pros

Joe Zuccarello & Paragon Pet School

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business! Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business

business

All Episodes

00:52:54

From Groomer to CEO with Molly Rowland

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2025/07/18

From Groomer to CEO with Molly Rowland by Joe Zuccarello & Paragon Pet School

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00:52:34

Invest in You - with Amy Hillis, Social Pet

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2025/07/03

Invest in You - with Amy Hillis, Social Pet by Joe Zuccarello & Paragon Pet School

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00:48:33

Hey Joe: Keeping Track of Client Pet Vaccinations...

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2025/06/12

Hey Joe: Keeping Track of Client Pet Vaccinations with David Servodidio by Joe Zuccarello & Paragon Pet School

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00:47:57

Taking Control of Your Staffing with Amy Hillis

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2025/06/11

Taking Control of Your Staffing with Amy Hillis by Joe Zuccarello & Paragon Pet School

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00:48:26

Hey Joe: Telling The Story of Your Business with...

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2025/05/16

In this episode of the Hey Joe Podcast, Joe sits down with a friend and industry partner, Duane Carey of IMPACT Marketing & Public Relations, a marketing agency that helps brands and businesses grow and thrive using best practices and lead generation. IMPACT is a full-service marketing department for hire with a wide breadth of services, but most notably, they specialize in pet care and health care businesses.Join Duane and Joe as they discuss why investing in your marketing is not a "next

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00:51:02

Hey Joe: Being Prepared For Pet Emergencies with Amy...

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2025/04/25

In this podcast episode, we're shining a spotlight on friend and industry partner Pet Emergency Academy, an internationally recognized organization dedicated to educating pet owners and animal professionals in pet emergency response and first aid.Renowned for their comprehensive virtual training programs, they offer a range of classes that cover everything from basic first aid and CPR techniques to advanced emergency care. The academy’s courses are designed by credentialed veterinary professionals

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00:12:19

JZ10: Who is Your Competition?

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this month's JZ10 coaching session, Joe Zuccarello talks all about competition!What do you think of when you hear the word competition? Who is your competitor? How can you embrace your top competitor? Tune in to find out!

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00:10:45

JZ10 Employ Differently Episode 3: Hire Differently

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

You might remember a time when you could devote weeks to hiring a new employee. Stacks of applications to look through, phone and in-person interviews, and possibly even working interviews: these are now luxuries we can't afford. The new world moves fast, and you need to compress this process to mere days. In this third episode of a four-part series, Joe Zuccarello explains why a slow, multi-step hiring process is no longer preferred and describes things you can do to stay competitive. Learn to run

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00:08:55

JZ10 Employ Differently Episode 2: Recruit Differently

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

If you consistently find yourself short-staffed and scrambling to find replacements in this tight job market, a change of hiring strategy might be what you need, and it goes beyond rewriting your "help wanted" ads. In this second episode of a four-part series, Joe Zuccarello explains why it's important to think of yourself as a talent scout: keeping an eye open for good candidates even when you're not looking to fill a position. If you want to stay ahead of the hiring crunch, you need to act

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00:07:47

JZ10: Employ Differently Episode 4 – Retain Differently

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In the final part of Employ Differently series, Joe Zuccarello reveals the secret to retaining employees and keeping your team interested and invested. This latest JZ10 will keep you competitive in the current business landscape, so tune in!

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00:08:55

JZ10: Schedule Management

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

Does your day get out of control - every day? Are "surprises" the only constant in your daily schedule? In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello shares ways to get your schedule under control. Explore how rebooking, appointment windows and assigning time-outs can reduce the surprises that scuttle your schedule.

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00:13:16

JZ10: How to Handle Bad Reviews

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this month's JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello talks about "How to Handle Bad reviews." This can be a tricky subject, but it is always important to remember that there is always a 'thing behind the thing!'

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00:13:28

JZ10: Learn to Speak "Customer"

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

Customers say the darnedest things – but so do groomers! Clear communication is make or break. Join Joe Zuccarello as he uncovers the secrets of speaking "customer" – staying on the same page is key! You'll get practical tips for communicating the function, form, and outcome of your grooming strategies. Plus, Joe offers some key conversational aids to keep your grooming goals clear. Talk the talk with the latest JZ10!

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00:10:17

JZ10: Make More Money Selling Extra Services

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this JZ10 coaching session, Joe Zuccarello helps you step outside your comfort zone to build your business. Offering extra services can boost your bottom line AND help your clients!

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00:09:29

JZ10 Employ Differently Episode 1: Market Differently

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

If you hear talk about how tough it is to find good employees right now, you might scoff because you live it every day. Yes, it can be difficult but it's not impossible - the key is to position yourself as a place where people want to come work. In this first episode of a four-part series, Joe Zuccarello explains how to find good workers and keep them by marketing not just your services, but your business as a whole. Get tips for attracting new team members and learn how you can employ the same

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00:13:16

JZ10 Coaching Session: Lifetime Value of a Customer

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello discusses the Lifetime Value of a Client! How much TIME should I spend to keep a customer? How much MONEY should I spend to keep a customer? Tune in to find out!

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00:07:39

JZ10: Customer Experience Factor (CX) Episode One -...

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello prompts you to think about why you do what you do in your salon. This will not only focus your attention on what's most important about your work, but also serves as the basis for your business's culture.

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00:08:47

JZ10: TGFD (Thank Goodness for Doodles)

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello suggests taking a second look at grooming Doodles. Widely-thought to be unprofitable, Joe explains how they can be a big opportunity for your salon. Follow along in this latest video!

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00:07:58

JZ10: Snags and Brags

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello shows you how to identify your "Snags and Brags" of 2022. This process helps you visualize what you need to keep doing and how to improve your salon for the coming year. Follow along in this latest video!

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00:09:44

JZ10: Can I Get A Time Out?

"Hey Joe!" Podcast by Pet Pros, for Pet Pros ·

2024/11/07

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello explains why it's valuable to rethink the "assembly line" approach to running a salon and instead, maintain scheduled time when each client's pet enters and leaves the facility - a time in and a time out.

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114 results

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