Alliance NOW! Risk & Insurance Podcast Series

00:20:38

Why Insurance Education Creates Opportunities

Alliance NOW! Risk & Insurance Podcast Series ·

2026/09/29

Topics DiscussedStarting an insurance agency from scratchBuilding a successful independent agencyInsurance career developmentProfessional designations and continuing educationCIC and CISR programsFaculty development and teachingWork-life balance in insuranceMentorship and leadershipFuture insurance trends and AILifelong learning in the insurance professionKey TakeawaysEducation creates opportunities, career mobility, and long-term success.Building an agency requires persistence, patience, and

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00:48:49

Certified AI Insurance Credential: Practical AI for...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/09/15

In this episode of Alliance Insights, Danielle Janecka welcomes Jay Greene, founder of the Certified AI Insurance Credential (CAIC), and Will Hold, President & CEO of the Risk & Insurance Education Alliance.Together, they explore:•Why AI adoption is becoming a competitive necessity•How insurance agencies can prepare for AI transformation•The importance of data quality and governance•What an "agentic agency" looks like in practice•Common mistakes organizations make when implementing AI•How

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00:22:45

What Insurance Professionals Can Learn from...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/09/08

Key Topics DiscussedPersonal risk managementFamily office risk managementHigh-net-worth client exposuresClient service excellenceRisk identification and mitigationInsurance industry changesCareer developmentProfessional educationFaculty leadershipKnowledge sharingKey TakeawaysRisk management extends beyond insurance policies into governance, succession planning, and organizational resilience.High-net-worth and family office clients face unique and evolving risk exposures.Strong client service

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00:26:48

Alliance Insights: How to Build Thousands of...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/08/25

Key Topics DiscussedInsurance career development Producer onboarding and training Prospecting and appointment setting Dynamics of Selling Insurance sales coaching Producer development programs Sales process design Insurance leadership Mentorship and professional growth Building successful insurance careers Key Takeaways The insurance industry offers meaningful and rewarding career opportunities. New producers often struggle most with prospecting and getting appointments. Effective

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00:32:44

Cyber Insurance, AI & Rising Threats- What Agents...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/08/11

Ready to build expertise in one of the fastest-growing areas of insurance?Explore the Risk & Insurance Education Alliance's Cyber RiskPRO® program and gain the knowledge you need to identify cyber exposures, explain coverage solutions, and serve clients with confidence in today's rapidly evolving cyber environment. Artificial intelligence is transforming the insurance industry, but it's also reshaping the cyber threat landscape. In a recent episode of Alliance Insights, Lisa Gardner spoke with Adam

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00:47:45

Environmental Strategist Podcast: Dirt, Dust, and...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/08/06

Contractors face environmental exposures that can lead to costly claims, coverage disputes, project delays, cleanup expenses, legal defense costs, and third-party liability. In this episode of the Environmental Strategist Podcast, presented in partnership with the Risk & Insurance Education Alliance, Brooks Bunbury is joined by Christopher Pell, Senior Underwriting Manager with Intact Insurance, Midwest and Eastern Environmental Division, to explore real-world contractor pollution liability claims

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00:44:02

How Insurers Launch New Products in the Age of AI ...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/07/30

Featured GuestsJeffrey Williams, Managing Director, Microsoft Global Insurance Advisory Practice Andy Welch, Product Architect, HSB Max Waddell, Head of Sales, Covenir Topics Discussed AI liability insurance Emerging AI risks and exposures Insurance coverage gaps Underwriting AI-related risks Insurance operations and automation MGA and carrier strategy AI adoption and employee enablement Claims and customer service transformation Future insurance technology trends The evolving

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00:34:47

Enterprise Risk Management Building an ERM Program...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/07/22

Key Topics DiscussedBuilding an enterprise risk management (ERM) program from scratch Creating a strong foundation for organizational risk management Gaining executive support and stakeholder buy-in Breaking down silos through relationship building Identifying and prioritizing enterprise risks Using risk assessments to guide strategic decisions Designing insurance programs that support organizational growth Building productive broker and underwriter relationships Business continuity

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00:32:22

AI in Insurance: How Carriers Are Transforming...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/07/15

In this episode, you'll learn: Why insurance's biggest bottleneck isn't decision-making—it's the work surrounding the decision How AI agents differ from traditional automation and workflow tools Why governance, transparency, and auditability are essential for insurance AI How carriers can use AI to improve underwriting accuracy and speed-to-quote The role of AI in claims consistency, customer trust, and claims outcomes Why human oversight remains critical in underwriting, claims, and policy

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00:30:35

The Interconnectedness of Risks

Alliance NOW! Risk & Insurance Podcast Series ·

2026/07/08

Why risks rarely exist in isolation and often interact, overlap, and amplify one another The limitations of traditional risk rankings, heat maps, and siloed risk assessments How interconnected risks can create cascading impacts across an organization Lessons from the World Economic Forum's risk network approach to understanding complexity Why rapidly evolving business environments require a more dynamic view of risk How digital transformation and growing dependencies increase interconnected

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00:33:22

Product Recall and Subsequent Business Continuity...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/06/15

Why product recalls in the food & beverage industry are becoming more frequent and complexHow large-scale production and rapid distribution increase the potential impact of a recall The role of supply chain risk and why contamination often originates upstream Understanding strict liability and exposure across the entire stream of commerce Key differences in regulatory oversight between FDA and USDA Why certain products (e.g., those without a “kill step”) carry higher contamination risk How

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00:15:34

Environmental Strategist Podcast: Environmental...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/06/08

Topics Covered: Why high net worth individuals are considered “industry disruptors” in insurance The limitations of traditional personal and commercial insurance when addressing environmental risk Real-world environmental loss scenarios, including: Why many high-net-worth insureds are unknowingly self-insuring environmental exposures Environmental liability exposures tied to complex asset portfolios, including: How environmental risks for HNW individuals can rival those of corporations The

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00:46:28

Predicting and Preventing Crashes

Alliance NOW! Risk & Insurance Podcast Series ·

2026/06/02

Why rising claims costs, nuclear verdicts, and premiums are reshaping fleet risk managementThe shift from reactive claims handling to proactive crash prevention strategies Why crashes are predictable when you focus on leading indicators instead of outcomes The importance of identifying high-risk drivers and understanding behavior patterns How data sources like MVRs, telematics, and violation tracking reveal hidden risk The role of continuous monitoring vs. one-time or annual reviews Why

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00:30:13

From Onboarding to Belonging

Alliance NOW! Risk & Insurance Podcast Series ·

2026/05/18

Why onboarding should be treated as an experience, not just a checklistThe critical difference between onboarding and true employee belonging Why first impressions extend beyond day one and shape long-term outcomes Common mistakes organizations make by focusing too heavily on tasks and compliance How understanding individual motivations, personalities, and learning styles improves engagement The role of curiosity and early feedback in building trust with new hires Practical ways to

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00:39:30

Beyond the Claim: The Human Element of Workers...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/05/11

What if better workers’ compensation outcomes start with how people feel, not just how claims are managed?In this episode of Alliance Insights, host Noelle Codispoti is joined by Dr. Claire Muselman to explore a more human-centered approach to workers’ compensation. Together, they unpack why workers’ comp is often misunderstood — from its original purpose to common assumptions about wages and benefits — and how system complexity, rigid processes, and unclear communication can leave injured

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00:30:26

Getting your Agency Ready for AI

Alliance NOW! Risk & Insurance Podcast Series ·

2026/05/05

In this episode of Alliance Insights, Noelle Codispoti of the Risk & Insurance Education Alliance is joined by Ron Hocutt of Angela Adams Consulting for a practical discussion on what AI readiness really looks like for today’s insurance agencies. Ron reframes the conversation away from “Which AI platform should we buy?” and toward the far more important questions of how we best use technology, how we ensure data quality, and how we encourage operational discipline.The episode breaks down the

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00:27:34

Alliance Insights: Insuring Contractors The...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/04/24

Alliance faculty member and nationally recognized coverage expert Cathy Trischan returns with Part II of Insuring Contractors: The Additional Insured Basics You Need to Know. Building on the history covered in Part I, this discussion focuses on how today’s ISO additional insured endorsements operate in real-world contracts. Cathy explains the intent and limitations of commonly used forms—such as CG 2010, CG 2033, and CG 2038—and why understanding their wording is critical to effective risk

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00:38:30

Insuring Contractors: The Additional Insured Basics...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/04/24

This episode of Alliance Insights features Alliance faculty member and nationally recognized coverage expert, Cathy Trischan, covering Part I of Insuring Contractors: The Additional Insured Basics You Need to Know. Listen in as she unpacks why additional insured requirements remain one of the most complex—and misunderstood—areas of contractor risk. From the evolution of ISO endorsement forms to real-world court decisions that reshaped coverage intent, Cathy explains how language like “arising out

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00:28:11

Environmental Strategist Podcast - EFA Essentials:...

Alliance NOW! Risk & Insurance Podcast Series ·

2026/04/10

Topics Covered:What Environmental Financial Assurance (EFA) is and why it exists The regulatory origins of EFA, including Superfund and CERCLA How contracts and environmental indemnifications can create hidden self‑insurance Why insurance is often the most efficient tool for meeting EFA requirements Common industries impacted by EFA: construction, real estate, mergers and acquisitions, and environmental services Real‑world examples of contracts requesting the wrong environmental coverage

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00:37:20

Best Practices for Utilizing Ai in Insurance

Alliance NOW! Risk & Insurance Podcast Series ·

2026/04/08

Why AI adoption in insurance has shifted from “experimental” to operational Robin Spaulding’s career journey and perspective from claims to leadership How Roots uses agentic AI to automate underwriting, claims, and policy servicing Key workflows primed for AI: Claims indexing and first notice of loss Claim summaries and document classification Policy and submission review for complex commercial policies The hidden cost of manual work in claims and underwriting Balancing

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