The Doug Horner Show

59:43

The Man Who Mystery Shopped Hundreds of Dealerships

The Doug Horner Show ·

2026/09/29

Let Us Know Who You'd Like To See On The Podcast! Season 3 starts now. To kick it off, I sit down with Sean Weaver, founder of CarFilm, for a conversation every car buyer and car business person should hear: why can you walk into two dealerships selling the same brand and have completely different experiences? We get into what's actually broken in the automotive industry, why the experience is so inconsistent from store to store, and what can realistically be done to fix it. Sean also shares...

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41:24

The Software That's Changing How Used Cars Are...

The Doug Horner Show ·

2026/06/03

Let Us Know Who You'd Like To See On The Podcast! On this episode of The Doug Horner Show, I sit down with Tyler Astorg, co-founder of iPacket, to break down their new appraisal and merchandising feature that's changing how dealerships value, price, and resell pre-owned inventory. If you're in the car business, whether you're a sales manager, used car manager, GM, or dealer principal — this conversation is going to give you a real look at the tools t...

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60:11

Why Families Trust The Car Mom More Than Their Dealer

The Doug Horner Show ·

2026/05/06

Let Us Know Who You'd Like To See On The Podcast! @Benzsandbowties talks with Kelly Stumpe, AKA @the_car_mom about the mom audience on social media that turns to her for car buying advice for families. Kelly occupies a niche nobody else has ventured into, proving that Moms are "car people" and are some of the most important decision makers when it comes to buying a car. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social medi...

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56:35

Behind The Scenes In The Car Dealership Service...

The Doug Horner Show ·

2026/04/21

Let Us Know Who You'd Like To See On The Podcast! @Benzsandbowties talks with Austin Conroy, AKA @dealerplateguy about all of the most memorable and hilarious situations that happen behind the scenes in the service department of your local car dealership. Plus, how did Austin get into the car business, and when did he start making content? Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a tr...

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37:19

Mercedes-Benz 2026 And Beyond - A Rebirth For The...

The Doug Horner Show ·

2026/04/08

Let Us Know Who You'd Like To See On The Podcast! Doug tells you everything you need to know about the exciting world of Mercedes-Benz in 2026 and beyond. Mercedes is in the beginning stages of a new product offensive which will bring 30 new models to the brand over the next several years. And with creative incentives and programs, the now and future is bright for the brand. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social...

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69:03

The Vincierge - Raul Tomsa Gave Up Sales Manager To...

The Doug Horner Show ·

2026/03/24

Let Us Know Who You'd Like To See On The Podcast! Raul Tomsa, aka @vincierge did something unheard of in the automotive world. He left behind the steady job of sales manager to get back on the sales floor and start making automotive content. Raul sits down with Doug Horner, aka @BenzsandBowTies for a full length interview brought to you by @CallRevu to unpack WHY he made this surprise move, and how the unique dealership group he works for has made it an intriguing option. H...

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68:08

The Godfather Of Short Form Car Content - RussFlipsWhips

The Doug Horner Show ·

2026/03/10

Let Us Know Who You'd Like To See On The Podcast! Russell Richardson, aka ⁨@russflipswhips⁩ may just be the OG of short form automotive content. After taking a small Lincoln store in PA from Obscurity to national recognition, Russ left the dealership world to venture out and start his own business. What can we learn from Russ as he sits down with Doug Horner, aka ⁨@BenzsandBowTies⁩ for a full length interview brought to you by ⁨@CallRevu⁩ Hosted by Doug Horner, General Sal...

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63:58

Car Dealers Claim He Wastes Their Time And Makes Them...

The Doug Horner Show ·

2026/02/24

Let Us Know Who You'd Like To See On The Podcast! Season 2 of The Doug Horner Show is Here! Tomi Mikula of @Delivrd is hated by car dealerships around the country.. But is that because he makes them look bad, or they are exposing bad behavior to thousands of people at a time? Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operation...

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56:28

Episode 6 - Tyler Hoover Of Hoovie's Garage

The Doug Horner Show ·

2026/02/10

Tyler Hoover of @HooviesGarage is on the season finale of @DougHornerShow and tells me about how he failed as a car dealer before pivoting to a YouTube career. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operations, leadership, and digital engagement. Known online as @BenzsandBowties, he has amassed 500K+ followers a...

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67:36

Episode 5 - From Outside the Industry to Disrupting...

The Doug Horner Show ·

2026/01/28

Welcome to The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operations, leadership, and digital engagement. Known online as @BenzsandBowties, he ...

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52:53

Episode 4 - Billy The Car Kid - From Selling 40 Cars...

The Doug Horner Show ·

2026/01/13

Welcome to The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operations, leadership, and digital engagement. Known online as @BenzsandBowties, he ...

en-us

64:52

RideWithYusuf - Behind The Scenes In A Used Car...

The Doug Horner Show ·

2025/12/16

Welcome to The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operations, leadership, and digital engagement. Known online as @BenzsandBowties, he ...

en-us

46:47

Episode 2 - joewauto - The Car Connoisseur

The Doug Horner Show ·

2025/12/01

Welcome to The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operations, leadership, and digital engagement. Known online as @BenzsandBowties, he ha...

en-us

48:02

Episode 2 - joewauto - The Car Connoisseur

The Doug Horner Show ·

2025/11/03

Welcome to The Doug Horner Show, an original series spotlighting timely, relevant dialogue across customer experience, agent performance, dealership culture, and innovation in retail automotive. Hosted by Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted and a rising voice in automotive social media, this new podcast brings a transparent, high-energy perspective to dealership operations, leadership, and digital engagement. Known online as @BenzsandBowties, he ha...

en-us

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