x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

The Restoration Playbook Podcast

What tactics are today"s most innovative restoration companies using to build workforces that attract new staff, retain top employees, and get the most out of every worker? The team at KnowHow just decided to ask them! In this podcast, we sit down with some of the top performers in the restoration industry and ask them how they built a world-class team culture in such a volatile industry. Like everything KnowHow does, we"ve geared it to be ridiculously actionable, so you can act on your learnings

business management

All Episodes

63:42

How Kristin Smith Navigates Restoration’s Revenue...

The Restoration Playbook Podcast ·

2025/09/17

The restoration industry faces immense challenges with soft sales, thin margins, and delayed payments. On this episode of the Restoration Playbook Podcast: Mission Critical, Leighton Healey interviews Kristin Smith, President of Mooring USA, who shares her financial strategies and insights. Kristin, equipped with a background in oil and gas, discusses how Mooring USA has diversified revenue streams, cross-trained teams, and secured a private equity partner without sacrificing their rich

en

39:46

Holly Murry's No-Ego Playbook For Building Leaders

The Restoration Playbook Podcast ·

2025/07/07

“It’s not ever about you.”That’s the leadership mantra Holly Murry built a national restoration brand on.In this episode, the FRSTeam President joins Travis Martin to unpack how empathy, self-awareness, and accountability power high-performing teams, without the ego. From gut-check hiring tactics to letting go with grace, Holly reveals how she builds leaders who care, serve, and go above and beyond.Hungry for more insights? • Join Travis on July 17th live at 1 pm EST to learn how to get

en

58:24

How Flexible Training Strategies Drive Learning at...

The Restoration Playbook Podcast ·

2025/05/30

Ever heard of “Semper Gumby”?—the Marine Corps mantra for staying always flexible.That mindset is Chuck Lane’s not-so-secret weapon for scaling training at BluSky Restoration, one of the biggest players in the industry.Hit play as Travis uncovers how Chuck turns curveballs into growth, building crews who learn fast, adapt faster, and keep BluSky miles ahead of the storm. Stick around to see why “being Gumby” might be the smartest leadership move you make this year.Hungry for more

en

33:32

Marcie Richardson's Blueprint for Cultivating Culture...

The Restoration Playbook Podcast ·

2025/04/28

In this episode of the Restoration Playbook Podcast, Travis sits down with Marcie Richardson, COO of Guarantee Restoration Service. Marcie shares the exact leadership moves that helped her scale across multiple offices without compromising values, consistency, or connection.From above-the-line communication to her “culture gardening” framework, Marcie breaks down how to grow people and why great leadership means knowing when to push and when to pause.Hungry for more insights? • Join Travis

en

41:03

From Smog to Soul: Inside Tony Scott’s Passion-First...

The Restoration Playbook Podcast ·

2025/04/10

In this episode of the Restoration Playbook Podcast, Travis sits down with Tony Scott, CEO and founder of Pro-Claim Group. Tony shares how he’s spent over 30 years building one of Canada’s most respected restoration companies—not just through operational excellence but by anchoring his team in deeply held values. He unpacks how a culture rooted in passion, purpose, and empathy has fueled innovation from the inside out, creating a company where people find meaning in the work and lead with

en

24:47

How Steve Glozik Built a Culture of Excellence at FP...

The Restoration Playbook Podcast ·

2025/03/06

In this episode of the Restoration Playbook Podcast, Travis sits down with Steve Glozik, President of FP Property Restoration. Steve takes us through the early days of building FP, the company's unwavering commitment to growth, and how they created a culture of excellence that drives their success.Hungry for more insights? Join Travis on March 13th live at 1 pm EST to discuss how today's most innovative restoration companies are improving worker training and onboarding from day 1 to beyond:

en

40:10

How Thomasville Restoration Scaled with Humility,...

The Restoration Playbook Podcast ·

2025/01/28

In this episode of the Restoration Playbook Podcast, Travis interviews Andy Amrhein, CEO and co-owner of Thomasville Restoration. Discover how Andy and his team achieved a remarkable 357% growth in just three years with the right leadership and a strong company culture. Whether you lead a team or aspire to, you'll want to listen to this episode.Hungry for more insights?Join Travis on February 13th live to discuss how today's most innovative restoration companies are using to drive process

en

34:50

BONUS LISTEN: The Building Leaders Audiobook

The Restoration Playbook Podcast ·

2024/12/13

Howdy, restorers! We've got a bonus listen here for you this week...Get your copy of the Building Leaders e-book by the KnowHow Team at buildingleadersbook.com or check out the audiobook at http://www.tryknowhow.com/podcast/building-leaders-official-audiobook.html, or wherever you found this episode.Thanks for tuning in!About KnowHow:KnowHow is an intuitive, mobile-first application that helps restoration leaders rapidly onboard new hires, up-skill their workforce, and provide on-demand,

en

61:06

Becoming a Leader with Julie Johnson

The Restoration Playbook Podcast ·

2024/12/03

In this episode of the Restoration Playbook Podcast, Travis interviews Julie Johnson, former owner of Alpha Omega Disaster Restoration. To Julie, leadership is less about directing others and more about walking alongside them—showing up day in, day out, and always striving to make things better for everyone. Tune in to hear her practical advice on building a thriving restoration business.Hungry for more insights?Visit randrmagonline.com to read the latest article in a our monthly series

en

55:12

Practical Advice for Building Leaders with Mark Springer

The Restoration Playbook Podcast ·

2024/10/31

In this episode of the Restoration Playbook Podcast, Travis interviews Mark Springer, founder of ORDIS Advisors and former CEO of Dayspring Restoration. Mark shares his personal journey, the lessons he's learned about leadership, and practical strategies for identifying and developing potential leaders. Hungry for more insights?Visit randrmagonline.com to read the second article in a new monthly series with R&R Magazine spotlighting industry leaders who are building top talent.Get your

en

40:54

How to Build Leaders with Ben Looper

The Restoration Playbook Podcast ·

2024/09/30

In the first episode of season three of the Restoration Playbook Podcast Leighton Healey passes the mic to Travis Martin, VP of Product and Marketing at KnowHow, to interview this season's property restoration experts. Travis Martin sits down with Ben Looper, CEO of Southeast Restoration Group and current RIA President, to discuss what it takes to develop the next generation of leaders in restoration. Tune in as Ben shares his insights on why it’s crucial to start building tomorrow’s

en

64:10

How Managing Stress Delivers Sustainable Results with...

The Restoration Playbook Podcast ·

2024/08/21

In the final episode of season two of the Restoration Playbook Podcast Leighton Healey sits down with Tony Scott, forty-year industry veteran and CEO of Pro-Claim Group, a member of the GUS network, to discuss building a team that can withstand the industry's stresses. Discover how curiosity, care, and commitment can transform your team and help staff thrive in restoration.Hungry for more insights?1. Visit randrmagonline.com to read the final article in a monthly series with R&R

en

62:50

How to Improve Customer Experience with Technology

The Restoration Playbook Podcast ·

2024/07/04

In this episode of the Restoration Playbook Podcast Leighton Healey welcomes Keegan Trudgen, multi-location owner at PuroClean Disaster Services, to discuss how technology can improve the restoration experience. Tune in and discover how Keegan integrates new tools to enhance customer experience and job satisfaction, and gain insights into his methods for creating a consistent customer experience. Hungry for more insights?1. Visit randrmagonline.com to read the fourth article in a monthly

en

51:43

How Empowered Employees Drive Operational Excellence

The Restoration Playbook Podcast ·

2024/05/30

In this episode of the Restoration Playbook Podcast, host Leighton Healey chats with Lory Perizzolo, COO at RCCN DKI, about mastering operations and building an empowered workforce in the restoration industry. Lory recounts his storied career path and shares insights on the importance of clear communication, strategic planning, and fostering a supportive culture. Tune in to learn how to implement operational rigor and drive continuous improvement in your restoration business, straight from

en

70:08

How to Equip Today's Workforce with Critical...

The Restoration Playbook Podcast ·

2024/04/30

In this episode of the Restoration Playbook Podcast, Leighton Healey interviews Steve Glozik, President of FP Property Restoration. Glozik shares how FP adapted its training for today's workforce and how it builds more competent and confident restorers... all while reducing management stress and improving work-life balance. Hungry for more insights?1. Visit randrmagonline.com to read the third article in a monthly series with R&R Magazine spotlighting industry leaders who are attracting

en

97:27

How Purpose-Driven Work Strengthens Employee...

The Restoration Playbook Podcast ·

2024/04/04

In this episode of the Restoration Playbook Podcast Leighton Healey interviews Holly Murry, who shares insights into her 28-year journey at FRSTeam, emphasizing the importance of connecting work with meaning. Highlighting personal stories and 'Goosebump Moments', Holly advocates for creating a workplace culture that instills passion and meaning in daily tasks, ultimately leading to a more meaningful work environment, engaged workforce, and stronger employee retention.Hungry for more

en

53:43

How to Build a Team That Builds Your Business

The Restoration Playbook Podcast ·

2024/02/09

Join Leighton Healey as he sits down with Caleb Brunz, Head Coach, President, and Owner of Paul Davis Restoration of Greater St. Paul and Minneapolis, in the first episode of the "Winning With Workers" series, powered by KnowHow. Caleb shares his insights and firsthand advice on building a stronger, more cohesive team culture in the restoration industry, and we ensure you walk away with actionable advice on how to do the same.In This Episode:Discover what's guided Caleb's leadership journey

en

47:59

How to Help Your Restorers Become Communication Athletes

The Restoration Playbook Podcast ·

2023/12/12

In the final episode of our three-part Winning With Workers conversation, we discuss two more principles that restoration leaders are using to attract and retain top talent. We welcome back Leighton Healey, CEO of KnowHow, to discuss KnowHow’s new book "Winning With Workers". Backed by insights and strategies from industry-leading companies like ATI Restoration, BluSky Restoration, Thomasville Restoration, and many more, this book is a surefire way to attract more top talent and retain your

en

38:42

How Restoration 1 East Baton Rouge is Building a...

The Restoration Playbook Podcast ·

2023/11/28

Growing restoration companies report on top-line numbers, but those numbers comprise of thousands of small stories and interactions between staff and customers after a traumatic event. In this episode, Marissa Hoffsteader and Jonathan Dew from Restoration 1 of East Baton Rouge share some of the standout stories they have of going the extra mile for their customers, and what it means about the overall culture of their company. Find Restoration 1 of East Baton Rouge online at

en

54:54

How Restoration Leaders are Attracting and Retaining...

The Restoration Playbook Podcast ·

2023/11/07

How do restoration companies attract and retain young workers? This question is the #1 issue keeping leaders up at night, so we got to work answering it.In this episode of the Restoration Playbook Podcast, we sat down with Leighton Healey, CEO of KnowHow, to discuss KnowHow’s new book "Winning With Workers". Leighton is a renowned keynote speaker, workforce expert and the Co-Author of Winning with Workers. With his vast experience in scaling and managing companies across various industries

en

30 results

Similar Podcasts

TaxTalent.com The Golden Rule Podcast

Adam Golden

TaxTalent.com Podcast

Tony Santiago

Nomad Capitalist Audio Experience

Nomad Capitalist

Supply Shock

Blockworks

RadioBorsa - La tua guida controcorrente per investire bene nella Borsa e nella Vita

SoldiExpert SCF