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PODCAST

Low Code Approach

As organizations accelerate their adoption of generative AI and intelligent agents to transform how they build and manage solutions, IT professionals and developers are expanding their expertise to design, deploy, and govern AI-powered systems—leveraging Microsoft Copilot Studio and Azure AI Foundry to integrate collaboration tools, enforce enterprise-grade compliance, and support both low-code and pro-code development. With built-in security frameworks, governance controls, and seamless integration

technology

All Episodes

26:40

Episode 107: Agent Flows (w/ Heather Orta-Olmo and...

Low Code Approach ·

2025/09/30

What exactly are Agent Flows, and how do they change automation in Copilot Studio? Heather Orta-Olmo and Derah Onuorah join Sean, Wendy, and Ken to explain how flows work, when to use them instead of Power Automate, and why human-in-the-loop (or man in the middle) is key. With stories from Philips and a preview of intelligent approvals, this episode shows how Agent Flows are powering the next wave of intelligent automation.Jump into the conversation at aka.ms/LowCodeTopicRequest

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35:30

Episode 106: Navigating Zone Governance in AI (w/...

Low Code Approach ·

2025/09/23

How do you balance speed and safety in the age of AI agents? In this episode, Priya Vaidyanathan joins Sean, Wendy, and Ken to talk about zone governance. They explain how the framework helps organizations innovate quickly while maintaining security, what it means to segment environments into zones, and how real customers, such as Heineken, are implementing it in practice. With customer examples and a look ahead to PPCC, this episode is a roadmap for governing AI without slowing it down.

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31:10

Episode 103: Prompt Engineering (w/ April Dunnam)

Low Code Approach ·

2025/09/09

Prompt engineering can feel like a secret language. April Dunnam returns to explain how Prompt Coach helps everyone speak it more clearly. From refining prompts to checking compliance and teaching best practices, Prompt Coach provides users with a smoother start to using Copilot and agents. We also cover when to roll it out, how it supports adoption, and why prompt libraries matter.Prompt Coach is open source. Explore it and the community prompt libraries

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34:46

Episode 102: Agent Inventory (w/ Mik Ferland)

Low Code Approach ·

2025/09/02

Inventory matters. This week, we bring on Mik Ferland to take a look under the hood of the new Power Platform Admin Center. Mik explains why inventory comes first, how it works tenant-wide, and what is next for apps and flows. You'll also learn when to use Manage, Monitoring, or Licensing, and what you can expect at PPCC. Explore the public GitHub repo here: aka.ms/CodeApps

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23:34

Episode 99: Securing Data for Copilot (w/ Jen Kemmerer)

Low Code Approach ·

2025/08/12

Data security in the age of AI requires more than just basic protections. It's an ongoing, evolving challenge. In this episode, Jen Kemmerer, Senior Cloud Solution Architect specializing in data security, breaks down how organizations can manage sensitive information in the era of AI and Microsoft Purview. From the rise of AI-powered agents to tools like DSPM for AI, Jen explains how businesses can stay ahead of data security risks while embracing AI innovations. Tune in for actionable insights on

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33:00

Episode 98: Traditional Automation vs AI-Powered...

Low Code Approach ·

2025/08/05

The automation world is shifting and Carsten Groth is here to guide you through it. In this episode, you'll learn why AI-driven automation is the next big thing and how large language models are leaving robotic process automation in the dust. From eliminating tedious tasks to integrating AI with legacy systems, Carsten’s insights will have you rethinking your entire automation strategy. Don’t settle for old-school RPA. Tune in to learn how AI can supercharge your processes.

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24:06

Episode 97: How Customers Approach Copilot Adoption...

Low Code Approach ·

2025/07/29

Rolling out Copilot across thousands of employees worldwide is no small feat. Getting people across time zones, languages, and roles to not just use it but actually embrace it? That takes real strategy.Matt Kirby from Hewlett Packard Enterprise joins us to share how they made Copilot adoption stick at enterprise scale. From live, unscripted demos that flipped skeptics to building community-driven learning hubs, Matt breaks down the practical steps that kept momentum alive and avoided the usual

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35:11

Episode 96: Change Management (w/ Rafsan Huseynov)

Low Code Approach ·

2025/07/22

Change is hard. Rafsan makes it make sense. IT pro, MVP, and on-the-ground change agent, Rafsan Huseynov joins us to talk about what it really takes to roll out AI and Copilot agents across a global enterprise. From dealing with shadow IT to wrangling zone strategies and tech debt, Rafsan shares practical, hard-earned advice on how to drive adoption, win over skeptics, and keep innovation from getting stuck in POC purgatory. If you’re looking for the blueprint to scale responsibly without killing

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39:48

Episode 95: Managed Governance (w/ Zohar Raz)

Low Code Approach ·

2025/07/15

Welcome to the governance glow-up. Zohar Raz breaks down what’s new in Managed Governance and how the Power Platform Admin Center is making life easier for admins across the board. We talk green zones, guardrails, and how to let employees build with freedom without opening the floodgates. Plus, what it really means to manage agents, apps, flows, and costs at scale (and why SharePoint permissions might be your best friend).

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25:33

Episode 94: Managed Operations (w/ Austin Laugesen)

Low Code Approach ·

2025/07/15

Pizza puffs, pipelines, and Power Platform. This one’s got it all.We’re joined by Austin Laugesen to talk Managed Operations. What is it? Why does it matter? And how can it help admins and makers work smarter without stepping on each other’s toes? From test automation to deployment flexibility to observability (yes, it’s different from visibility), Austin breaks down how Managed Ops. helps you monitor, improve, and scale with confidence. We also cover how Power Platform plays nice with Azure DevOps

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38:38

Episode 92: Customer Zero 2: Managing Agents at...

Low Code Approach ·

2025/06/17

Customer Zero 2: This Time it's Personal! Well, actually it's agents. Aisha Hasan joins the podcast to talk about how Microsoft Digital (Microsoft IT) manages Microsoft Power Platform and agents. This episode provides great insights in how Microsoft governs agents at scale and what steps we took to lead and grow innovation with incredible governance features and strategies across Microsoft.

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29:46

Episode 91: Microsoft Copilot Adoption (w/ Wendy and...

Low Code Approach ·

2025/06/09

In this episode we chat with Wendy Haddad and Jon Butler to dive deep into the practical realities of adopting Microsoft Copilot across organizations. Drawing from their field experience with Microsoft customers, they discuss what actually works when helping your organization adopt Microsoft Copilot and common pitfalls to avoid.Listeners will gain insights into: How to teach others to use Copilot/AI The role that executive sponsors play in Copilot adoption How to think like a prompt-engineer and

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26:19

Episode 90: Wendy is Back! (w/ the whole group)

Low Code Approach ·

2025/06/09

Yay! The whole gang is here for this one! Wendy is back. Where was she? What was she doing? How did we ever manage without Wendy? This episode is special as it relates to workers learning how to incorporate generative AI into their workflows. This time, Wendy explains how she kept up and managed to get ahead with Microsoft Copilot and agents while she was away.

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33:23

Episode 89: Dataverse in the Age of AI (w/ Julie...

Low Code Approach ·

2025/06/03

Want to make your data more meaningful with Copilot and agents? What are some of the patterns that organizations are using to find success when using agents? Find out the answers to these questions and more with Julie Koesmarno, Groups Program/Project(?) Manager as Julie joins the show to talk about why Dataverse is the one of the major keys to getting the most out of your agents going forward.

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32:23

Episode 88: The Agent Cloud (w/ Nirav Shah)

Low Code Approach ·

2025/05/23

Data is a key component to the agentic future of organizations and there is so much learn and understand in order for solution developers, admins, CIOs, CEOs, and CTOs, to have a successful deployment. Luckily, Nirav Shah, CVP of BAC (the org formerly known as Dataverse) joins the podcast to talk about how agents play a critical role in how organizations run, how customers can solve their business problems with Microsoft Copilot and agents, and what is an expert agent. Nirav and former guest,

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27:31

Episode 86: Automating the Future: Desktop Flows &...

Low Code Approach ·

2025/05/06

In this episode of The Low Code Approach, hosts Sean Fiene and Jocelyn Panchal sit down with Christy Jefson to explore the evolving landscape of automation through desktop flows and the integration of generative AI. Together, they unpack how Power Automate is transforming repetitive tasks, what’s new in the world of RPA, and how generative AI is reshaping the way we build and optimize low-code solutions. Whether you're a seasoned maker or just getting started, this conversation offers practical

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30:57

Episode 85: We're Chatting Agents! (w/ Mark Smith)

Low Code Approach ·

2025/04/29

In this episode, Ken, Sean, and Jocelyn sit down with industry expert Mark Smith, the NZ365 guy, to explore the current state of AI agents in the real world. They delve into the practical applications, challenges, and innovations surrounding AI agents, discussing how these intelligent systems are transforming various industries. From personal productivity autonomous agents to enterprise solutions, this episode provides a comprehensive overview of how AI agents are being utilized today and what the

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26:25

Episode 81: The Graph-father (w/ Amit Panchal)

Low Code Approach ·

2025/03/18

What is the Microsoft Graph? How can organizations use it in Microsoft Power Platform? Most likely, you're already using it and didn't know. It's a good thing we had Amit 'The Admiral' Panchal, Principal Product Manager at Microsoft, join the podcast to give us all the details on the importance of the graph, where you can use it in low code solutions, and how to get started using it.

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26:46

Episode 80: Power Platform Governance Misconceptions

Low Code Approach ·

2025/03/11

Microsoft Power Platform releases new features and tools all the time. And with a constant flow of news and updates, sometimes content gets lost. What this often leads to is misconceptions of Power Platform and governance offerings. Ken, Jocelyn, and Sean chime in on how to break free from the noise, get the information you need, and debunk some misconceptions.

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31:43

Episode 79: Dataverse Starts with Data (w/ Oleg and...

Low Code Approach ·

2025/02/18

In this exciting episode, we sit down with Oleg Ovanesyan, Principal Product Manager, and Prithvi Khosla, Product Manager, to discuss the recently announced data workspace feature in Microsoft Dataverse. Oleg and Prithvi delve into the key aspects of the Data Workspace, including its AI-assisted mapping capabilities, seamless integration with external data sources, and enhanced data management processes. They will also share insights on how this feature simplifies data migration, maintains

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