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PODCAST

HOP Into Action Podcast Series

HOP Into Action is a podcast of the broadcast that can be heard on Safety FM. The show is an ongoing discussion about building a better community of practice for people and organizations who want to improve safety, quality and operational excellence using HOP, Learning Teams, 4Ds and other learning framework. The host of the podcast, Brent Sutton, explores through conversation, diversity of thought and reflection the organizational challenges and learning opportunities that can be identified and

government

All Episodes

23:49

From Flaws to Responses: Embracing the Adaptive...

HOP Into Action Podcast Series ·

2026/04/11

Welcome to Season 7 and the 141st episode of the podcast show HOP Into Action.For too long, we have described worker actions with words such as "shortcut," "workaround," "non-compliance," or "deviation." Those words may sound neutral, but they often carry blame for the receiver. They quietly suggest that the problem lies with the person. But what if those actions are not signs of carelessness or poor attitude? What if they are responses to pressure, poor design,

en

17:17

From Blame Words to Better Questions

HOP Into Action Podcast Series ·

2026/03/06

Welcome to Season 7 and the 140th episode of the podcast show HOP Into Action.Today, we’re talking about something small that has a big impact on how we see work, how we talk about people, and how we learn as organizations, because words matter.Words like shortcut, workaround, complacency, distraction, and non-compliance might sound normal in safety conversations. They get used all the time. But the real question is: what do those words do?Do they help us understand the conditions people were

en

18:58

The Triad of Safety: Evolution - Revolution - Innovation

HOP Into Action Podcast Series ·

2026/02/21

Welcome to Season 7 and the 139th episode of the podcast show HOP Into Action. In this episode, host Brent Sutton tackles a question that sits right at the heart of improvement, learning, and safety: Are we evolving… revolutionizing… or truly innovating?In this episode, he will unpack what he calls the Triad of Safety: Evolution, Revolution, and Innovation, three forces that often get blurred together but actually drive very different outcomes in organizations. Key takeaway:If we don’t know which

en

16:11

Less Skynet - More Sensemaking: Ethical and Human...

HOP Into Action Podcast Series ·

2026/01/25

Welcome to Season 7 and the 138th episode of the podcast show HOP Into Action. In this episode, host Brent Sutton cuts through the organizational overwhelm surrounding Artificial Intelligence to discuss how it aligns with Human and Organizational Performance (HOP). Moving beyond the fear of AI as a "shiny blame machine," Brent outlines a practical framework for ethical, human-centered AI that treats workers as the solution, not the problem.Listen in as he unpacks five core principles

en

15:47

Investigating Investigation Biases

HOP Into Action Podcast Series ·

2026/01/19

Welcome to Season 7 and the 137th episode of the podcast show HOP Into Action. In this episode of HOP Into Action, Brent Sutton shares some thinking about Investigation biases, whether they are subconscious or conscious prejudices, assumptions, or mental shortcuts that skew how investigators collect, interpret, and weigh information, leading to unfair or negative outcomes for workers.

en

13:29

Tacit Knowledge Loss and Organizational Amnesia

HOP Into Action Podcast Series ·

2026/01/12

Welcome to Season 7 and the 136th episode of the podcast show HOP Into Action. In this episode of HOP Into Action, Brent Sutton shares some thinking about the emerging or unrecognized risk of tacit knowledge of the aging or retiring workforce and the impact of organizational amensia when experience exits.

en

15:44

HOP Into Action Podcast Series ·

2026/01/03

Welcome to Season 7 and the 135th episode of the podcast show HOP Into Action. In this episode of HOP Into Action, Brent Sutton shares some early body of work by the French in the gap between Work As Imagined and Work As Done.

en

3:13

Twas the Night of Curious Questions

HOP Into Action Podcast Series ·

2025/12/23

Welcome to Season 6 and the 134th episode of the podcast show HOP Into Action. In this episode of HOP Into Action, Santa shares a story about three curious men to visited Santas workshop on christmas eve.From all the team at Learning Teams Inc, we wish you all the best this holiday season, and this pod will return in the new year! Until then, where ever you are, continue being curious, it will take you far.

en

27:27

Vancouver Workshop: A Case Study in Failure, Justice,...

HOP Into Action Podcast Series ·

2025/12/09

Todd Conklin talks with Brent Sutton and Jeff Lyth about the upcoming HOP Workshop in Vancouver (Jan 28–29, 2026), centered on Redonda’s powerful firsthand story of patient safety, complex systems, restorative justice and resilience — lessons that translate across industries.Day one features Redonda’s narrative and panel discussion; day two focuses on hands‑on learning and innovation.Please attend, this workshop will be amazingly good for the soul!For tickets and details visit hopconference.com

en

6:58

The Stability Trap: When success becomes the seed for...

HOP Into Action Podcast Series ·

2025/11/30

Welcome to Season 6 and the 132nd episode of the podcast show HOP Into Action. In this episode of HOP Into Action, Brent Sutton explores Todd Conklin's latest book, "The Stability Trap".Amazon.com link

en

16:12

How to Uncover Hidden Trade-Offs in High-Risk Work

HOP Into Action Podcast Series ·

2025/11/15

Welcome to Season 6 and the 131st episode of the podcast show HOP Into Action.In this episode of HOP Into Action, Brent Sutton explores the ETTO principle from Erik Hollnagel and how the tradeoffs we make at work and at home are normal, and how HOP and the 4Ds can help us to operationally learn and improve our systems to reduce the presence of tradeoffs in high-risk work activities.

en

14:11

Rules and Imagine verus Rules as Done

HOP Into Action Podcast Series ·

2025/11/02

Welcome to Season 6 and the 130th episode of the podcast show HOP Into Action.In this episode of HOP Into Action, Brent Sutton reframes safety rules from “controlling people” to supporting work. We trace the history of rules from factory-era prohibitions, Taylorist scripts, and audit checklists to today’s HOP mindset, and then show how to make rules useful at the job.

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13:07

Learning Teams versus RCA - Insights from Healthcare

HOP Into Action Podcast Series ·

2025/10/18

Welcome to Season 6 and the 129th episode of the podcast show HOP Into Action.Today, I reflect on a research article from the Journal of Patient Safety detailing an evaluation of different incident investigation methods within a large United Kingdom National Health Service (NHS) hospital. The study compares the outcomes of Learning Teams with the traditional Root Cause Analysis (RCA) approach for adverse healthcare events. The authors found that Learning Teams generated significantly more actions

en

32:37

Safe As with Ben Hutchinson - Part Two

HOP Into Action Podcast Series ·

2025/10/04

Welcome to Season 6 and the 128th episode of the podcast show HOP Into Action.Today, we conclude the discussion with Ben Hutchinson. Ben is not only a seasoned senior health and safety leader, but he also has a deep interest in safety research.Ben operates the site safetyinsights.org and is the host of “Safe As” podcast, where he posts and talks about safety research summaries in a way that is relatable for others to learn from.The second part of the discussion centers on current research and areas

en

46:56

Safe As with Ben Hutchinson - Part One

HOP Into Action Podcast Series ·

2025/09/22

Welcome to Season 6 and the 127th episode of the podcast show HOP Into Action.Today is part one of a two-part series with Ben Hutchinson. Ben is not only a seasoned senior health and safety leader, but he also has a deep interest in safety research.Ben operates the site safetyinsights.org and is the host of Safe As podcast, where he posts and talks about safety research summaries in a way that is relatable for others to learn from.Ben explains his motivation for posting academic research online: the

en

13:37

Stop managing by metrics and start managing by meaning

HOP Into Action Podcast Series ·

2025/09/21

Welcome to Season 6 and Episode 126 of the HOP Into Action Podcast Series. In this episode, Brent Sutton explores the origins of learning from work and how it became a cornerstone of Human and Organizational Performance. He unpacks why everyday adaptations and weak signals matter, why leadership’s role is less about control and more about curiosity, and the real danger of normalising work when things look “all green.” Through stories and reflections, Brent shows how learning makes the invisible

en

28:37

HOP Into Action - The Role of AI in HOP and...

HOP Into Action Podcast Series ·

2025/03/08

Welcome to Season 6 and Episode 125 of the HOP Into Action Podcast Series. On today's show with Brent Sutton and Brent Robinson we are all about AI.The intro is an AI voice, the podcast transcript and summary is AI. But the speakers are real, and as Brent Sutton explores, that AI for them means Aged Intelligence.So please sit back and enjoy this series of HOP into Action.Our PLAUD.AI Agent said that the highlights of the podcast were:- 🚀 The podcast explores the rapid evolution of AI, comparing it

en

5:35

HOP Into Action - Mind Growth Series - Renovating and...

HOP Into Action Podcast Series ·

2025/02/15

For more information, go to: https://hoptool.com/4aoggSF

en

18:20

Todd Conklin Podcast Special - Honoring a Safety...

HOP Into Action Podcast Series ·

2025/02/09

In this special episode of the Pre-Accident Investigation Safety Podcast, hosted by Todd Conklin, we take a moment to honor the legacy of James Reason, a prominent figure in the field of safety and human error study, who passed away on February 5th, 2025. James Reason revolutionized the way we understand human errors, particularly in complex systems, with groundbreaking concepts such as the Swiss cheese model and the theory of a just culture.Listen as we delve into the life and contributions of

en

21:29

HOP Into Action - Mind Growth Series - Measuring...

HOP Into Action Podcast Series ·

2024/10/09

For more information, go to: https://hoptool.com/4aoggSF

en

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