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PODCAST

The Buyer"s Mind: Sales Training with Jeff Shore

Your customer needs a hero. Will you answer the call? The Buyer"s Mind with Jeff Shore is a B2C sales training podcast dedicated to helping you increase your sales numbers by understanding your customers in a deeper way. Whether you"re buying a magazine, a mobile phone, a new car or a new home, we all go through surprisingly similar thought patterns during a purchase cycle. Jeff"s podcast is about the psychology behind those thought patterns—the obvious and subtle considerations that lead someone

business careers

All Episodes

07:49

#189: Better Sales Service with Jeff Shore

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/10/07

Are you trying to be all things to all people? Maybe, as a sales professional, what you should be concentrating on teaching our customers - how to receive better service. What does that mean? Find out in today’s episode. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1. Want more of Jeff Shore’s advanced sales strategies? Visit www.JeffShore.com to download free sales

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08:12

#188: Conquer Sales Fears with Jeff Shore

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/09/30

What’s keeping you from asking for the sale? Could it be your own fear? How do you conquer your fear and push past your internal survival instincts to help your customer? Jeff has the answers in this week’s Buyer’s Mind! ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1. Want more of Jeff Shore’s advanced sales strategies? Visit www.JeffShore.com to download free

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33:41

#187: Becoming a Better Human with Ronda Conger

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/09/23

Ronda Conger, author of Better Human, sits with Jeff to talk about the importance of being your best self, not only as a sales professional but in every aspect of your life. Your mindset determines your success. As a salesperson, you have to eat a diet of positivity because you’re going to get a lot of “No” before you get a “Yes.” Ronda shares how you can feed that positive side of you. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at

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07:55

#186: The Best Energy Sales Professional with Jeff Shore

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/09/16

We often categorize sales energy into high energy and low energy but that doesn’t really describe sales energy. Some salespeople are very laid back and are incredibly successful. No one would describe them as “high energy.” When we think about energy in sales maybe we need to rethink what it means to have energy in sales and then ask the question - how can we be our best energy selves? ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at

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30:17

#185: Keeping Sales Top of Mind with John Hall

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/09/09

John Hall, author of Top of Mind and co-founder of Calendar.com, shares with Jeff about the importance of influence in sales and marketing. Marketing and Sales need to be working with each other to make both sides successful. Salespeople are listeners who are finding the pain points of customers and seeking to meet their needs. When that information gets shared with the marketing department, they can improve their outreach and help bring in more customers. ===================================== Get

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33:11

#184: Making a Great Sales Call with Art Sobczak

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/09/02

Art Sobczak, author of Smart Calling, joins Jeff to discuss the often maligned idea of actually calling people. While the old ideas of cold calling are long dead, the phone is still a powerful way for sales professionals to connect with their customers. While face to face is still best, the second most powerful tool is voice to voice. Learn how to get over your telephobia and improve as a sales person. ===================================== Get your sales question answered on The Buyer’s Mind

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29:09

#183: The Importance of Women Sales Professionals...

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/08/26

Cynthia Barnes and Jeff talk about how gender plays into the sales process. It’s been sung, “it’s a man’s world” but what if sales recognized the unique challenges women face and the strengths they bring to the table - how many more women could reach the top 1% of sales? Cynthia Barnes started the NAWSP.org for just that reason. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673

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07:50

#182: Creativity in Sales Follow-Up with Jeff Shore

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/08/19

How creative are you in your sales approach? Most sales professionals have to be creative in their sales approach. Sales is about serving your customer and you serve by knowing your customer and their needs. Jeff gives you some great ideas about how you can be creative in your follow-up and serve your customers. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1. Want

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37:08

#181: Virtual Selling with Jeb Blount

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/08/12

Jeb Blount joins Jeff to talk about the new sales reality. Virtual tours, video calls, online showrooms are all just scratching the surface of what sales has become and will probably remain. As your customers become accustomed to these methods of sales, are you embracing them? Change can be hard but the sooner you embrace change the easier it is for both you and your customer. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at

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22:30

#180: What is Your Sales Call Plan? with Lisa Magnuson

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/08/05

Lisa Magnuson, author of The Top Sales Leader Playbook, talks with Jeff about how she helps salespeople reach out to executives. The principles of selling to executives are applicable to all sales. Before you place that sales call, are you winging it or do you have a plan in place? Fortune favors the planner. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1. Want more

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26:12

#179: Boosting Creative Follow-Up in Sales with...

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/07/29

Jeffrey Gitomer talks with Jeff about the importance of being creative with your follow-up. Successful salespeople are insanely curious about their customers because their goal is to serve their customers. How do you serve? Follow-up. But follow-up takes some effort and creativity. Jeffrey and Jeff show you what you need to do to boost your follow-up creativity. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or

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29:34

#178: Follow-Up Using Video Email with Steve...

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/07/22

Steve Pacinelli and Ethan Beute of BombBomb share with Jeff just how easy follow-up can be when you make it personal. There are plenty of tools in the sales follow-up toolkit. Email, phone calls and better yet sitting down over a cup of coffee. But when you can’t meet face to face what better way to maintain that emotional altitude than sharing your excitement in a video. Not many people are using video email which is a shame since it produces so much positive reaction. Learn why on today’s

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07:11

#177: Follow-Up: Dealing with Discomfort with Jeff Shore

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/07/15

Follow-up is not comfortable. Your brain wants you to be safe and follow-up doesn’t feel safe. Follow-up isn’t going to kill you, even if it feels like it might. Get over yourself and make that sale. Jeff shows you how to get over the discomfort and become the great sales professional you know you can be. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1. Want more

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27:16

#176: Follow-Up Means Sales Persistence with Kendra Lee

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/07/08

Kendra Lee, author of The Sales Magnet, joins Jeff to talk about achievement drive and the need to be persistent. Sales professionals are often portrayed as pestering and annoying people in the movies and on TV. Those caricatures can hold you back and keep you from being persistent. Persistence isn’t about pestering; it’s about knowing what is best for your customer and serving them. Learn how to be persistent and you’ll change your customer’s world. ===================================== Get

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27:40

#175: Velocity Mindset in Sales (but not too fast)...

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/07/01

Ron Karr shares with us the importance, in this fast paced world, of quality over quantity. Taking your time and formulating your strategy before you place a call will allow you to close more and have greater sales success. Too often sales professionals are task oriented and not purpose oriented. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1. Want more of Jeff

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30:54

#174: The Trusted Sales Advisor with Charles Green

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/06/24

Charles Green, author of The Trusted Advisor, talks with Jeff about the importance of trust in sales. Customers come in with their notions of what a salesperson is and it’s not usually a trusted advisor. Learn how to make that bridge to your customer and earn their trust. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us a call at (844) 547-4673 Extension 1. Want more of Jeff Shore’s advanced sales

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08:32

#173: Follow-Up: When the Client Goes Silent with...

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/06/17

Your sales presentation is on point. The client seems like they’re ready to purchase but they’re still fact-finding. They tell you they’ll call you and then it happens - they go silent. Did they find a better offer? Did they like a different salesperson more? Did they like you less? You need to get out of your own way. It’s not all about you and Jeff shows you why. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com

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34:24

#172: Sales Follow-Up Made Easy with Meridith Elliott...

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/06/10

Meredith Elliott Powell talks with Jeff about the importance of customer follow-up. It’s not something we do just because our sales leader requires it or because the CRM is screaming at us. As a sales professional follow-up is a service we’re providing to our customer to keep what they need in the forefront of their mind. A follow-up mentality is a service mentality. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com

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33:56

#171: Sales and the Science of Decision Making

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/06/03

Dr. Terry Wu and Jeff look at the brain connection between emotion and decision making. We know that a purchase decision is made from a place of emotion and the brain then justifies that with logic, but how? Dr. Wu explains how the brain connections take place and when you understand that as a salesperson, you can help your customer in their purchase process. ===================================== Get your sales question answered on The Buyer’s Mind podcast! Email us at ask@jeffshore.com or give us

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29:03

#170: The Role of Emotions in Sales with Phil Gerbyshak

The Buyer"s Mind: Sales Training with Jeff Shore ·

2020/05/27

Phil talks with Jeff about the importance of understanding the emotional component of sales. Your customer buys on the basis of emotion and the mind provides the rationalization for the purchase. As a salesperson, you have an opportunity to experience that emotion with your customer or rob them of it and possibly sabotage the sale. Learn what we mean by emotion and the role it plays and you’ll change your customer’s world. ===================================== Get your sales question answered on

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192 results

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