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PODCAST

Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts

business investing

All Episodes

24:57

531. Where to Splurge and Where to Save When...

Thanks For Visiting ·

2026/01/08

Furnishing a short-term rental can feel overwhelming and expensive, especially when you’re trying to stand out in a competitive market. In this episode, we break down exactly where hosts should splurge and where they can save when furnishing their properties.After furnishing dozens of short-term rentals and helping hosts across the country do the same, we’ve seen the same costly mistakes over and over again: overspending on things guests don’t care about and cutting corners on the things they

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11:49

530. Hosting Hotline: Should You Adjust Airbnb Fees...

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2026/01/06

Airbnb’s host fee changes have left many hosts wondering where, and how, to make adjustments without breaking their pricing strategy.In this Hosting Hotline episode, Sarah and Annette answer a question from Jenna Louise about whether management fee changes should be handled inside PriceLabs or directly through Airbnb or a PMS.They walk through why your base rate must remain stable, why there’s no universal percentage that recaptures Airbnb’s new host fee, and what hosts should be tracking right now

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36:25

529. The Top Short-Term Rental Hosting Lessons of...

Thanks For Visiting ·

2026/01/01

What do the most-downloaded Thanks for Visiting episodes of 2025 have in common?They weren’t about shortcuts or trends. They were about pricing, revenue, and running a smarter hosting business.In this episode, Sarah and Annette break down the top-performing episodes of 2025 and what they reveal about how hosts are thinking differently. From pricing strategy and upgrades to insurance, taxes, cancellation policies, and direct bookings, a clear pattern emerged: hosts want clarity, confidence, and

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16:53

528. Hosting Hotline: Choosing Your Lane—Revenue,...

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2025/12/30

This week on the Hosting Hotline, Vanessa brings a highly unique scenario: an off-grid cabin by the river and a big decision to make: stay fully off grid or add water to potentially increase demand.Rather than treating this as a technical upgrade question, Sarah and Annette zoom out to what really matters: your goals, your values, and the kind of hosting business you actually want to build.In this episode, we cover:Why not every hosting decision is about maximizing revenueHow your “why” should drive

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45:48

527. The Real Risks of Using AI in Your Short-Term...

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2025/12/25

AI is everywhere—and short-term rental hosts are using it more than ever. But where does AI actually help, and where can it quietly create risk?This week, Sarah and Annette are joined by attorney Scott Brown to break down what hosts need to understand before relying on AI in their business, especially when it comes to legal agreements, contracts, and compliance.In this episode, we cover:How AI is being used in STR businesses todayWhere AI saves time and where it can create serious problemsWhy using

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12:54

526. Hosting Hotline: Hosting Hotline: What to Do...

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2025/12/23

This week on the Hosting Hotline, Randa writes in with a question many new hosts face: What should I be focusing on while I’m waiting to take possession of my first short-term rental?Sarah and Annette walk through exactly how to use this in-between time wisely—so you’re not scrambling once the first guest checks in.In this episode, we cover:Why buying an STR means starting a business—not just furnishing a propertyWhat to set up financially before you ever get the keysHow to build your business

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23:07

525. How to Boost Income in Slow Seasons: A Strategic...

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2025/12/18

Every market has a slow season—and no, it doesn’t mean your listing is broken. This week, Sarah and Annette break down how to use your slow season strategically so you can maximize revenue when demand returns.In this episode, we cover:What actually defines a slow season (and why every market has one)How to stop “panic pricing” when demand doesn’t existThe industry secret: using a slow season to get aheadThe operational tasks that matter most right nowWhy a deep clean isn’t just about your space—it’s

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19:17

524. Hosting Hotline: How to Align With the Right...

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2025/12/16

This week on the Hosting Hotline, Alexandra asks a common question: “How do you screen guests?”Sarah and Annette break down why the word “screening” doesn’t belong in hospitality—and how hosts can shift their approach to something far more effective: guest alignment.In this episode, we cover:Why your language matters more than you thinkHow to approach bookings from a hospitality-first mindsetWhat Airbnb’s trust and verification system actually protectsWhy Instant Book can help—not hurt—your

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21:28

523. How to Shop Your Competition Using ChatGPT (and...

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2025/12/11

This week, Sarah and Annette break down a simple but powerful strategy every host should be using to stay competitive: analyzing your comp set the same way professional revenue managers do—without spending thousands on data tools.Inside the episode, they walk you through a three-step workflow for using ChatGPT to read, synthesize, and analyze your competitors’ guest reviews so you can understand what travelers actually value, what’s frustrating them, and where you can immediately stand out.But

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19:05

522. Hosting Hotline: Should You Really Provide...

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2025/12/09

In this Hosting Hotline episode, Sarah and Annette answer a question from Susie, a host who’s leveling up her short-term rental and wants to know: should you provide shampoo, conditioner, and body wash in every bathroom?It seems simple, but this small decision says a lot about your professionalism, your brand standards, and the overall guest experience. The answer is yes—and Sarah and Annette dive into why this baseline amenity matters more than hosts often realize.Inside the episode, they cover:•

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23:21

521. 2026 STR Predictions: What Hosts Need to Know...

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2025/12/04

In this episode, Sarah and Annette break down their data-backed predictions for the 2026 short-term rental market. After a recalibration year in 2025—marked by softened bookings, rising standards, and increased competition—they’re sharing the six major trends every host needs to prepare for.They cover what a “flat but stable” market really means, why guest expectations continue to climb, how regulations will tighten nationwide, the growing dominance of drive-to markets, shrinking traveler loyalty,

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13:32

520. Hosting Hotline: How to Pick the Right Guest...

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2025/12/02

This week on the Hosting Hotline, Sarah and Annette answer a thoughtful question from Emily in Australia, who’s deciding between two strong guest avatars for her soon-to-launch short-term rental: a family-friendly, non-toxic stay or a high-demand wedding-guest retreat located just steps from one of the area’s most popular venues.If you’ve ever wondered whether you’re choosing the right avatar—or worried you might be leading with emotion rather than strategy—this episode breaks down exactly how to

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25:10

519. Airbnb’s New Cancellation Rules: What Hosts Need...

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2025/11/27

Airbnb’s new 24-hour free cancellation policy is officially live—and if you’re not prepared, this change could mean a bumpy ride ahead. In this week’s episode, Sarah and Annette break down exactly what’s new, what’s going away, and how these updates impact hosts of every size.From understanding the shift toward guest-friendly policies, to forecasting cancellations as a standard cost of doing business, to tightening up your communication strategies—this conversation gives you the mindset, tactics,

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14:23

518. Hosting Hotline: When to Outsource Your Cleaner...

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2025/11/25

How long should you clean your own property before handing it off to a professional cleaner? In this Hosting Hotline episode, Sarah and Annette tackle one of the biggest questions for new hosts: when to outsource cleaning—and how to make sure your standards don’t slip once you do.From systemizing your process to defining what a “done” bed actually looks like, the duo walks through the mindset shift every host needs to make: your guests should never be the ones to discover a bad clean. Learn how to

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54:46

517. The 2025 Tax Rulebook for STR Hosts: What You...

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2025/11/20

This week, Sarah and Annette sit down with CPA and tax strategist Amanda Han to break down the major tax updates hosts need to know heading into 2025.From the newly passed “One Big Beautiful Bill” to evolving depreciation rules, Amanda explains what’s changed, what’s stayed the same, and how short-term rental owners can use these updates to maximize savings and make smarter financial decisions.She also shares why bookkeeping is the “bad B word” no host can ignore, the truth about the short-term

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12:15

516. Hosting Hotline: Airbnb Promotions: Visibility...

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2025/11/18

When should you actually use Airbnb promotions—and are they really just discounts in disguise?In this Hosting Hotline episode, Sarah and Annette clear up the confusion around Airbnb’s promotion tools and explain how to use them strategically to boost visibility, not slash profits.They cover:How Airbnb really calculates your “discount” (hint: it’s not off your nightly rate)Why promotions should be treated as a visibility lever, not a crutchWhen to activate a promo to surface higher in searchThe key

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23:33

515. How to Copy Our Guest Marketing Emails (and...

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2025/11/13

If you’ve been collecting guest emails for years but never actually sent one—this episode is for you.Sarah and Annette are walking you through five repeatable guest email ideas to help you stay connected with past guests, strengthen loyalty, and drive more direct bookings—all without sounding pushy or salesy.From newsletters to new-amenity announcements, you’ll learn how to keep your property top of mind and build a marketing system that runs year-round.You’ll Learn:Why your email list is one of

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15:02

514. Hosting Hotline: What to Do When Airbnb Suspends...

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2025/11/11

This Hosting Hotline question comes from Renee, a Superhost in Tucson, Arizona, who found herself in an incredibly frustrating situation: after purchasing a new property, Airbnb deactivated the listing—citing “violations” she couldn’t see and refusing to explain why.In this episode, Sarah and Annette unpack what to do if this ever happens to you. They’ll walk through practical next steps for appealing the decision, plus the smart moves every host should make before a problem like this arises.Here’s

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15:32

513. Why Per-Guest Fees Are Killing Your Conversion Rate

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2025/11/06

Think charging extra per guest is helping you make more money? Think again.In this episode, Sarah and Annette reveal how per-guest pricing could actually be hurting your short-term rental business—and why it’s one of the most common (and costly) settings hosts overlook.They’ll break down:Why Airbnb’s new “all-in” pricing model makes per-guest fees confusing and expensive for guestsHow hidden fees tank your conversion rate without you realizing itA smarter alternative that keeps your pricing clear

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19:57

512. Hosting Hotline: Are You Charging Enough?...

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2025/11/04

If your guests keep telling you your place is too cheap, this episode is for you.This week on the Hosting Hotline, Sarah is joined by COO and revenue management expert Colleen Prochaska to unpack one of the trickiest parts of hosting—pricing your short-term rental.They break down:How to know if your property is truly “doing well” (spoiler: five-star reviews don’t pay the bills)The difference between feeling successful and being profitableHow to use dynamic pricing tools like PriceLabs the right

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465 results

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