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PODCAST

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering "Why Do We Care?", channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

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All Episodes

00:56:19

Defending Against AI-Driven Email Threats: Insights...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/12

The Business of Tech Lounge features a discussion on the evolving landscape of email security, focusing on the modern threats that organizations face today. With email remaining the primary entry point for hackers, the conversation highlights how threats have shifted from simple spam to sophisticated attacks involving AI impersonation and social engineering. Experts Cody Elkley from MailProtector and Mauro Sretari from CIO Landing delve into the specifics of these threats, emphasizing the need for

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00:16:54

AI's Memory Crisis: Hardware Costs Surge, Tech Hiring...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/10

AI's increasing demand for memory and storage is leading to a significant pricing crisis in the hardware market, with projections indicating that this situation could persist for the next decade. Analysts and manufacturers are warning of impending shortages of NAND and DRAM, essential components for solid-state drives and memory. The price of NAND Flash has already surged by over 100% in just six months, and DDR4 memory products are expected to rise by up to 43% in the third quarter of 2025. This

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00:14:11

AI Cyberattacks Surge as Gartner Predicts 50%...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/09

AI-powered cyberattacks are rapidly evolving, prompting a significant shift in cybersecurity strategies. According to a recent Gartner report, IT leaders are expected to allocate over half of their cybersecurity budgets to preemptive defense measures by 2030. This change is driven by the inadequacy of traditional detection and response tools in the face of sophisticated cyber threats, particularly those enhanced by artificial intelligence. Experts warn that while preemptive measures can mitigate

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00:14:49

Kaseya’s AI claims , OpenAI’s trillion-dollar risk ,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/08

Kaseya made headlines at DattoCon by announcing its shift to becoming an “AI-first” company, highlighted by its acquisition of INKY, a generative AI email security provider. Alongside this, the company unveiled new Datto products and teased its upcoming Cyber Resiliency Platform for 2026. While Kaseya’s vision of unified, intelligent automation sounds ambitious, many managed service providers (MSPs) remain skeptical, wanting to see real product integration rather than marketing promises.AI’s impact

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00:15:01

OpenAI's AI Revolution: New Models, AMD Deal, and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/07

OpenAI has made significant strides in the AI landscape with a series of announcements that position it as a leading platform in the industry. The introduction of new models, including the GPT-5 Pro and Sora 2, alongside app integrations like Slack and a new Apps SDK, marks a pivotal moment for the company. These developments aim to enhance user interaction and streamline workflows, allowing users to perform tasks directly within the ChatGPT interface. The partnership with Advanced Micro Devices

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00:17:41

AI Governance Spending Soars as Cloud Costs Rise;...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/06

Enterprises are significantly increasing their investments in AI governance as the risks associated with artificial intelligence become more apparent. A recent report indicates that 98% of organizations plan to boost their governance budgets in the coming financial year, with an average expected increase of 24%. This shift highlights the realization that managing AI is not a plug-and-play solution; organizations must establish multiple lines of defense to handle risks effectively. As AI technologies

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00:30:02

Datto Sues Slide: A Deep Dive into Trade Secrets and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/06

Full transcript and links to extended interviews is at https://businessof.tech/podcast/datto-sues-slide-2025/What happens when a founder returns to disrupt the company he built, and that company sues him for stealing its secrets? This is the central conflict in the case of Datto v. Slide, a legal battle unfolding in Delaware. Datto, now owned by Kaseya, accuses Slide, founded by former Datto CEO Austin McCord, of misappropriating proprietary technology related to its Hardware Independent Restore

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00:19:44

AI-First Strategies: Transforming Businesses with...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/05

Mal Vivek, founder and CEO of Zeb, discusses the rapid growth of her firm, which has become a leader in digital and AI transformation. Zeb has established itself as one of the fastest-growing AWS Premier Tier and Databricks partners, primarily by addressing the challenges small and medium businesses face in implementing AI solutions. Vivek emphasizes the importance of understanding each client's unique business model and tailoring AI solutions to meet their specific needs, rather than offering a

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00:36:08

AI and Cloud Marketplaces: $430B Partner...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/04

Diving into the evolving landscape of the partner ecosystem, the discussion centers around three major forces shaping the industry by 2030. First, cloud marketplaces are projected to reach $163 billion in transactions, with nearly 60% of that being partner-led. This shift signifies a redefinition of partner value in the marketplace era, moving beyond traditional procurement methods. Second, the rise of AI services is highlighted, with a projected $267 billion opportunity by 2030, growing at an

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00:16:06

AI Browser War: Perplexity Goes Free, U.S....

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/03

Perplexity has made a significant move by dropping the price of its AI browser, Comet, from $200 a month to free, igniting what could be an AI browser war. This decision aims to help users navigate the overwhelming amount of low-quality online content by providing tools to summarize web pages and extract key information. A $5 monthly subscription will offer access to content from reputable media outlets, as Perplexity seeks to establish fair revenue-sharing practices with publishers. This shift

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00:16:17

Microsoft Faces Backlash Over Windows 10 Updates as...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/02

Small to medium-sized businesses (SMBs) are significantly increasing their technology budgets, focusing on strategic investments that support long-term growth. According to a study by Forrester Consulting, 88% of SMBs plan to enhance their cloud strategies and cybersecurity through increased spending on third-party services. The study also highlights a growing emphasis on improving customer experience and reducing enterprise risk, with cloud-based disaster recovery solutions and hybrid cloud

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00:17:35

AI Sprawl, Workslop Risks, Translation Disruption,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/10/01

Artificial intelligence is reshaping the technology services landscape, with leading reports from IDC, Gartner, and new offerings from ServiceNow pointing to a future where managing AI sprawl becomes as critical as delivering AI capabilities themselves. High-performing channel partners are leaning into AI specialization, driving measurable outcomes for customers and fueling double-digit growth despite market pressures. At the same time, ServiceNow’s “AI Experience” platform aims to consolidate

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00:16:11

California's AI Law, Malicious MCP Server, Microsoft...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/30

The episode starts with the passage of California's groundbreaking AI transparency law, marking the first legislation in the United States that mandates large AI companies to disclose their safety protocols and provide whistleblower protections. This law applies to major AI labs like OpenAI, Anthropic, and Google DeepMind, requiring them to report critical safety incidents to California's Office of Emergency Services and ensure safety for communities while promoting AI growth. This regulation is a

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00:14:26

IT Services Near $3 Trillion Growth: AI, Cloud, and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/29

The global IT services market is projected to grow significantly, reaching nearly $3 trillion by 2033, driven by the increasing adoption of cloud services, digital transformation, and a rising demand for automation and cybersecurity solutions. Proactive IT services currently dominate the market, accounting for over half of the share, particularly in heavily regulated sectors like banking, financial services, and healthcare. However, the growth of AI adoption is being hindered by spiraling legacy IT

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00:19:48

Aiceberg's Approach: Using Machine Learning to...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/28

Alexander Schlager, CEO of Aiceberg.ai, discusses the intersection of artificial intelligence (AI) and cybersecurity, emphasizing the importance of securing AI-powered workflows. Aiceberg employs traditional machine learning techniques to safeguard generative AI systems, providing a deterministic and explainable approach to security. This method allows organizations to understand how their AI systems operate and ensures that they can trace and audit the decisions made by these systems, which is

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00:14:44

AI Growth for MSPs Stalls as 95% of Projects Fail;...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/27

Managed service providers (MSPs) are experiencing significant growth driven by interest in artificial intelligence (AI), with 92% reporting an uptick in business. However, a concerning trend has emerged: only about half of these providers feel equipped to assist small and mid-sized businesses in adopting AI tools, a sharp decline from 90% the previous year. This growing readiness gap highlights the challenges MSPs face in meeting customer expectations as AI adoption accelerates. Experts emphasize

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00:45:54

Navigating AI Governance: Trust, Accountability, and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/27

Art Kleiner, co-author of "The AI Dilemma" and Principal at Kleiner Powell International, discusses the complexities of AI governance, trust, and accountability in the context of modern technology. He emphasizes the importance of being intentional about risk when deploying AI products, particularly large language models, which can inadvertently perpetuate biases and misinformation. Kleiner shares a compelling example of a Chinese AI system that failed to generate accurate images based on user

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00:17:53

AI Transforms Tech Jobs, Productivity Losses Cost...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/25

Generative AI is significantly transforming technology jobs, particularly by automating repetitive tasks such as coding and data processing. A recent analysis by Indeed indicates that while many tech skills will evolve, less than 1% are likely to be fully replaced by AI. This shift is creating challenges for organizations, as employees struggle with the overwhelming number of AI tools available, leading to wasted hours and lost productivity. Companies are urged to streamline their operations by

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00:12:01

CMMC Audits Expose Export Violations; Congress Tests...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/24

The Defense Department's Cybersecurity Maturity Model Certification (CMMC) effort has uncovered that many contractors are unaware of export control violations, which could lead to significant legal and financial penalties. As the certification becomes mandatory, early assessments indicate common violations of the International Traffic in Arms Regulation and Export Administration Regulations. Contractors are urged to map controlled, unclassified information and review data controls to identify and

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00:14:38

Americans Anxious About AI, NVIDIA's $100B Investment...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/09/23

Americans are increasingly anxious about artificial intelligence (AI), with a recent Pew Research Center study revealing that 50% of participants express more concern than excitement regarding AI's growing presence in daily life. This marks a significant rise from 37% in 2021. The study highlights skepticism about AI's impact on creativity and interpersonal relationships, with many believing it could worsen creative thinking and negatively affect human connections. This growing anxiety underscores

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1,775 results

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