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PODCAST

The Not-Boring Tech Writer

Some people hear the phrase "technical writing" and think it must be boring. We"re here to show the full complexity and awesomeness of being a tech writer. This podcast is for anyone who writes technical documentation of any kind, including those who may not feel comfortable calling themselves tech writers. Whether you create product documentation, support documentation, READMEs, or any other technical content—and whether you deal with imposter syndrome, lack formal training, or find yourself

business careers

All Episodes

25:09

Kate sounds off on docs symbiosis

The Not-Boring Tech Writer ·

2026/03/05

In this solo episode, I share my latest content updates progress and reflect on my takeaways from Bill Holland’s interview (S3:E30). I also share my attempts to reframe the idea of strategic documentation projects and maintenance as competing for time to the idea of them being in a deeply symbiotic relationship.—I’ve been quietly adding documentation to our Support Knowledge Base for recent releases and to fix some display issues in our API endpoint documentation. I’m also achingly close to

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85:20

Collaborating with designers and animators with Bill...

The Not-Boring Tech Writer ·

2026/02/19

In this episode, I talk with Bill Holland, a motion graphics designer and video producer, about how tech writers can effectively collaborate with visual creators. We discuss what to include in a creative brief, how to give constructive feedback to designers, setting realistic expectations for animation types and budgets, and how AI is changing but not replacing visual creative work.—Bill and I discuss how tech writers and other non-designers can effectively collaborate with visual creators

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29:31

Kate sounds off on process (and LEGO)

The Not-Boring Tech Writer ·

2026/02/05

In this solo episode, I share my latest progress updates as I recover from finishing my big project, along with updates on my daily check-in form. I reflect on some of the key takeaways from Kelton Noyes’ interview (S3:E28) and how my love for process makes my life easier as a tech writer.—I’ve been working on catching up on the release tail from finishing my project and getting my docs backlog under control, which has included replacing gifs with short mp4s, creating guidelines for my

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77:20

Advocating for docs and choosing tools with Kelton Noyes

The Not-Boring Tech Writer ·

2026/01/22

In this episode, I talk with Kelton Noyes, a senior technical communicator who started his career in tech support and gradually built his way into documentation. We discuss how to choose documentation tools, practical strategies for making the business case for investing in documentation, and how Kelton successfully advocated for technical writing as a valuable full-time discipline within his organization.Kelton and I discuss his journey from tech support to technical writing, which began

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30:47

Kate sounds off on self-documentation

The Not-Boring Tech Writer ·

2026/01/08

In this solo episode, I share my latest content updates progress (spoiler: I finished my project! 🎉). I also share the new daily check-in Google Form I’m trying, inspired by Kate Pond’s interview (S3:E24), as well as some general thoughts on the power of self-documentation and a call for more intermittent or unofficial tech writing guests.I finally finished my project to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes we rolled out in December

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35:04

A peek behind the curtain: 2025 clips episode

The Not-Boring Tech Writer ·

2025/12/25

In this episode, I share clips from my conversations with Liz Argall, Dennis Dawson, Sarah Walker, Ryan Macklin, Nick Graziade, Janine Chan, and Kate Pond. The clips include outtakes, sound check moments, and segments we cut for time from our 2025 interviews.This episode is different from our usual format. Instead of a single guest interview, I'm sharing clips that we cut from this year's episodes or captured during our pre-recording sound checks. Most of these clips didn't make it into the

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23:38

Kate sounds off on 2025

The Not-Boring Tech Writer ·

2025/12/11

In this solo episode, I share my latest content update progress. I also reflect on all of 2025 hosting this podcast, offering lessons learned about tech writing and myself alongside gratitude to this year’s awesome guests and listeners like you.—I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes we rolled out in December 2024. I’ve finished my official punchdown list and am working through some spot checks and searches to

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51:04

Self-documentation for career growth with Kate Pond

The Not-Boring Tech Writer ·

2025/11/27

In this episode, I talk with Kate Pond, a software engineer and former park ranger who turned self-documentation into a career superpower. We discuss her practical system of using Google Forms to track daily work and accomplishments, how this helps with performance reviews and job interviews, and why documenting your own work is essential for professional growth.Kate Pond and I discuss her unique path from park ranger to software engineer and how documentation played a crucial role

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20:18

Kate sounds off on small things and repairs

The Not-Boring Tech Writer ·

2025/11/13

In this solo episode, Kate talks about her latest content update progress. She also reflects on Dennis Dawson’s interview (S3:E22), the ways she’s already using Dennis's tips, and the power of doing small things or repairs to affect larger change.I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes we rolled out in December 2024. My previous punchdown list of fewer than 50 articles was wrong, but I do think I’m below 100 now,

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52:48

Humor and visuals in technical writing with Dennis...

The Not-Boring Tech Writer ·

2025/10/30

In this episode, I talk with Dennis Dawson, a technical writer with 40 years of experience who creates the sketchnotes for Write the Docs talks. We talk about how humor and visual elements can make documentation more engaging and memorable, the science behind why graphics help information stick in long-term memory, practical tools and techniques for adding visual content to your docs, and why you don't need to consider yourself an artist to create effective illustrations that enhance your

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19:23

Kate sounds off on beliefs and maintenance work

The Not-Boring Tech Writer ·

2025/10/16

In this solo episode, Kate shares an update on her content update progress. She also reflects on Fabrizio Ferri-Benedetti’s interview (S3:E20) and the ways exploring models like his Seven-Action Documentation model have helped her interrogate her own beliefs about tech writing, the benefits of self-knowledge in becoming a better writer, and the ways that maintenance docs work helps her recharge.I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major

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53:18

Growing as a technical writer in the AI era with...

The Not-Boring Tech Writer ·

2025/10/02

In this episode, I talk with Fabrizio Ferri-Benedetti about moving beyond strictly following documentation frameworks to embrace strategic thinking, his Seven-Action Documentation model that prioritizes user needs over content types, and how technical writers can grow and adapt in the AI era while positioning themselves as essential strategic partners.Fabri and I discuss his background as a cognitive psychology student who transitioned into technical writing through his love of computers

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20:39

Kate sounds off on docs as an act of service

The Not-Boring Tech Writer ·

2025/09/18

In this solo episode, Kate shares an update on her content update progress. She also reflects on Sarah Walker’s interview (S3:E18) and the concepts of Asteya, giving great service, and going the extra mile.I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes that we rolled out in December. I also created about 30 articles for the launch of KnowledgeOwl’s new Owl Analytics feature, taking my total to 618. 🎉Sarah’s interview

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52:53

Yoga wisdom for technical writers with Sarah Walker

The Not-Boring Tech Writer ·

2025/09/04

🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th!🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price!🔗 Read more info and sign up: thenotboringtechwriter.com/learning—In this episode, I talk with Sarah Walker, a technical writer and yoga instructor, about how yoga principles like establishing foundations, respecting people’s time, and embracing practice over perfection

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23:28

Kate sounds off on cognitive capital and learning

The Not-Boring Tech Writer ·

2025/08/21

🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th!🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price!🔗 Read more info and sign up: thenotboringtechwriter.com/learning—In this solo episode, Kate shares an update on her content update progress. She also reflects on Manny Silva’s interview (S3:E14), Ryan Macklin’s interview (S3:E16), and Liz Argall’s interview (S3:E13) and

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52:35

Empathy advocacy: Designing docs for all emotional...

The Not-Boring Tech Writer ·

2025/08/07

🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th!🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price!🔗 Read more info and sign up: thenotboringtechwriter.com/learning—Learn how Ryan Macklin's "empathy advocacy" framework helps you design documentation that works for users in all emotional states (e.g. anxious, frustrated, exhausted, and curious/distractible) rather than

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23:32

Kate sounds off on “good” documentation

The Not-Boring Tech Writer ·

2025/07/24

In this solo episode, Kate shares an update on her content update progress. She also reflects on Nick Graziade’s interview (S3:E12) and Liz Argall’s interview (S3:E13) and the ways these interviews highlight some elements of “good” docs experiences.I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes that were rolled out in December. I updated an additional 43 articles since my last episode, taking my total to 550. 🎉 I’m in

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63:11

Docs as Tests: Keeping documentation resilient to...

The Not-Boring Tech Writer ·

2025/07/10

In this episode, I'm talking with Manny Silva, a technical writer who created the "Docs as Tests" concept name and the open-source tool Doc Detective. We discuss how to automatically test your documentation for accuracy, why customer reports of broken docs are actually failed tests, and practical ways to implement automated documentation testing regardless of your tech stack.Manny and I discuss his background as someone who intentionally chose technical writing as a career path, starting

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45:52

Connecting permaculture and documentation with Liz...

The Not-Boring Tech Writer ·

2025/06/26

In this episode, I’m talking with Liz Argall, a writer I connected with at Write the Docs Portland 2025. We talk about working on open source projects, developing good qualitative metrics, her work with a permaculture nonprofit in Uganda, and the ways that being interviewed by a technical writer can make hidden expertise shine.Liz and I presented in the same Lightning Talk session at Write the Docs Portland 2025 and subsequently discovered a shared love for spreadsheet tools, qualitative

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50:17

Documentation as a creative endeavor with Nick Graziade

The Not-Boring Tech Writer ·

2025/06/12

In this episode, I'm talking with Nick Graziade, a technical writer and musician who approaches documentation as a creative endeavor. We explore how his early fascination with Lego instructions and synthesizer manuals shaped his philosophy that technical writing doesn't have to be dry or boring, but can be passionate and innovative work that adapts to different audiences and embraces impermanence.Nick shares his two-part "villain origin story" that led him to technical writing. The first

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73 results

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