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PODCAST

Japan"s Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan

Japan"s Top Business Interviews is the premier business interview podcast for people who want to know more about business in japan. The guests cover a range of industries and organisation sizes, to present a thorough overview of issues with leading in Japan. If you are a leader, especialy someone leading in Japan, then this is the podcast for you.

business management

All Episodes

01:00:55

Peter Jennings - Previous President of Dow Japan and...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/03/07

"this job is really primarily a people job" "if you get the right people, you don't have to spend a lot of time micromanaging; get out of their way and let them do their thing" "you have to be the type of boss that people are not afraid to bring bad news" "you all have everything you need to be successful at Dow" "if you treat Japanese people with integrity, trust, respect, like you would want to be treated like anywhere else in the world, you're going to be fine" Brief Bio Peter Jennings is

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01:06:50

Ross Rowbury - Previous President, Edelman Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/02/27

"The key thing is that the leader needs to be able to identify where those turning points or tipping points are so that they don't become a bottleneck in that process." "In most cases, I feel like I only have about 30% of the necessary information to make me comfortable to make that decision." "Consensus in a Japanese sense is that a little bit of everyone's idea is taken and included in the final solution so that everyone feels that they've been part of the final solution." "If you want to be

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54:22

Paul Hardisty - Former CEO, Adidas Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/02/21

"The trust part is very important." "Change was a dirty word." "Anything controversial was normally me." "Doing the same thing over and over again and expecting a different result is the definition of insanity." Paul Hardisty is a finance-trained executive (CPA) who began his career in Melbourne and became CFO of a group of fashion brands across Australia and New Zealand, including Davenport, with licensing and distribution experience across brands such as Calvin Klein and Carhartt. In 1999, he

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57:15

Harry Hill — Former CEO, Shop Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/02/13

"Everybody having a shared sense of purpose and shared values… is just absolutely imperative." "I trust you, and I start from the perspective of trust." "I would always caution Western leaders… to not just fill up empty space." "Getting buy-in from a Japanese team is really hard. But… once you get buy in… you absolutely over-perform." "Identify who are the biggest obstacles… and move them immediately and publicly." Harry Hill is an American entrepreneur whose career in Japan began by chance and

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01:04:14

284 Grant Torrens — Managing Director, Hays Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/02/06

"First thing I'd say is do it… just throw yourself into it." "Spend the first ninety days getting to know the people… listening… before acting." "Communication here is more high context… there's a lot of reading between the lines." "Trust is doing what you say you would do." "A leader is someone who takes a strategy and a vision breaks that down into habits… and empowers people to execute." Grant Torrens is an Australian recruitment leader and long-tenured Hays executive who became Managing

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53:56

283 Beat Kraehenmann — Managing Director, Levitronix...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/01/30

"Don't be the loud foreigner who just says we do this and this and this." "It's okay to make mistakes if you identify them, if you learn from them in the future." "If you have an open mind, just listen first." "You cannot spend enough time on just talking and communicating with people." "For me, right now a leader is somebody who helps employees to achieve the potential, their mission." Beat Kraehenmann is a Swiss-born electrical engineer who moved to Japan to change the trajectory of his life and

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59:29

282 Joerg Bauer — Representative Director, Heidelberg...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/01/23

"If we can sell it in Japan, we can sell it also in other countries." "The first thing I believe is honesty, especially in difficult situations." "The word "musukashi" is not allowed anymore in our company." "When an engineer is working at the customer and he cannot solve the problem… even if time is up, he would not walk away." "You need to give them… a safety rope." Joerg Bauer is the Representative Director of Heidelberg Japan, leading a business that provides industrial printing and packaging

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01:00:07

281 Shu Kimura — Founder, Boulangerie Maison Kayser...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/01/16

"The purpose of my business is not only bake and sell, because we are introducing… culture or food habits of France to the Japanese people." "Japanese people don't buy baguettes because they don't know how to eat it." "After twenty shops, I needed to change my mentality to be the new type leaders." "I have responsibility for the life of the workers." Shu Kimura is the founder of Boulangerie Maison Kayser Japan and a fellow Rotarian. Born into the Kimura family, whose ancestors helped introduce

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01:07:42

280 Mika Matsuo - Former CHRO, AIG Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/01/10

"I listen and I also am always very transparent." "Who cares about what people think about me?" "If my boss, my future boss, thinks that I'm capable, I must be." "Leadership is really defining where we're going, whether it's the end state or whether it's a goal." Mika Matsuo is a Japan-based executive and former AIG Japan CHRO known for repeatedly stepping into unfamiliar roles and delivering change. Born and raised in Japan but educated in an international school environment in Yokohama, she took

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01:00:05

279 Tomo Kamiya, President PTC Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2025/12/19

"I think curiosity is very important. When you're curious about something, you listen." "You have to be at the forefront, not the back. You can't, hide behind and say, 'hey, you know, guys solve it', right?" "When they trust you, beautiful things happen." "Ideas are welcome. You know, ideas are free. But it's got be data driven." Tomo Kamiya is President Japan at PTC, a company known for parametric design and CAD-driven simulation that helps engineers model, test, and refine complex

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01:10:38

278 Benjamin Costa — Representative Director and...

Japan"s Top Business Interviews Podcast By Dale... ·

2025/12/13

"Leading a team is every time challenging, to be honest." "We need to make a small success every time." "There is no official language of the company. The most important is communication." "It's not if we will do or not. It is how we will do it." "Only people who are not doing nothing are not taking risk." Benjamin Costa is the Representative Director and Managing Director of La Maison du Chocolat Japan, overseeing a luxury chocolate brand founded in Paris in 1977. Trained in civil engineering, he

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01:18:52

277 Armel Cahierre — Founder & President, B4F (Brands...

Japan"s Top Business Interviews Podcast By Dale... ·

2025/12/06

"If you trust people, your life is very nice." "The bringing people together with one common objective needs to be carefully thought out and defining the processes very carefully needs to be thought out and don't imagine that the process will be figured out by the people themselves." "They are looking for a leader who is responsible, who can make the decision." "Be transparent." Brief Bio Armel Cahierre is a French-trained engineer who built a multi-country career across R&D, turnaround management,

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01:05:05

276 Vincent Mathieu - CEO of Carl Zeiss Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2025/11/28

"Leadership is staying ahead of change without losing authenticity". "Trust is the real currency of sales, teams, and Japan's business culture". "Zeiss's foundation model is a rare advantage: patient capital reinvested into R&D". "Japan is less "risk-averse" than "uncertainty-avoidant" when decisions lack clarity and consensus". "Language is helpful for connection, but not the primary qualification for leading in Japan". Brief Bio Vincent Mathieu is the CEO of Carl Zeiss Japan, leading a

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01:05:02

275 Joanne Lin - Senior Director, APAC, Deckers Brands

Japan"s Top Business Interviews Podcast By Dale... ·

2025/11/21

"Come as you are works in Japan when leaders are also willing to read the air and meet people where they are". "Japan isn't as risk-averse as people think; it is uncertainty avoidance and consensus norms like nemawashi and ringi-sho that slow decisions". "In Japan, numbers are universal, but how people feel about those numbers is where real leadership begins". "For foreign leaders, kindness, patience, and genuine curiosity are far more powerful than charisma or title". "Women leaders who embrace

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56:01

274 Martin Steenks - Previous Chief Orchestrator,...

Japan"s Top Business Interviews Podcast By Dale... ·

2025/11/15

Deliver the win, then ring the bell. Make small mistakes fast; make big learnings faster. Think global, act local — but don't go native. Do the nemawashi before the meeting, not during it. Your salary is earned in the stores: go to the gemba. A 28-year Domino's veteran, Martin Steenks began at 16 as a delivery expert in the Netherlands. He rose to store manager, multi-unit supervisor, then franchisee, building his operation to eight stores by 2019. After selling his stores, he became Head of

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59:27

273 Akiko Yamamoto — President, Van Cleef & Arpels Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2025/11/08

"Care and respect aren't slogans; they're operating principles that shape decisions and client experiences". "Lead by approachability, using nemawashi-style one-to-ones to draw out quieter voices and better ideas". "Calm, clarity, and consistency beat volume; emotion never gets to outrank the message". "Consensus isn't passivity—done well, it's disciplined alignment that accelerates execution". "Confidence grows by doubling down on strengths, seeking honest feedback, and empowering the team". Akiko

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57:25

272 Erwin Ysewijn, President, Semikron Danfoss Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2025/10/31

"Get your hands dirty: credibility in Japan is built in the field, not the boardroom". "Bridges beat barriers: headquarters alignment turns local problems into solvable projects". "Make people proud: structured "poster sessions" spark ownership, ideas and nemawashi". "Decisions at the edge: push market choices to those closest to customers, then coach". "Trust travels: clear logic, calm feedback, and consistency convert caution into commitment". Belgian-born power-electronics engineer turned global

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01:12:31

271 Chris LaFleur, Senior Director, McLarty Associates

Japan"s Top Business Interviews Podcast By Dale... ·

2025/10/24

“Leading is easy. Getting people to follow is the hard part”. “Listen first; don’t pre-decide the outcome”. “Japan is a Swiss watch—change one gear and the whole movement shifts”. “Do nemawashi before decisions; ringi-sho is the runway, not red tape”. “Bring people back to Japan—networks mature with the country”. Chris LaFleur is Senior Director at McLarty Associates, the Washington, D.C. based strategic advisory firm. A career U.S. Foreign Service Officer, he served multiple tours in

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01:10:23

270 Loïc Pecondon-Lacroix, President and Country...

Japan"s Top Business Interviews Podcast By Dale... ·

2025/10/17

“Listening is easy; listening intently is leadership.” “In Japan, trust isn’t a KPI — it’s earned through presence, patience, and predictable behaviour.” “Leaders here must be gatekeepers of governance and ambassadors for people, culture, and brand.” “Don’t copy-paste playbooks; calibrate the boss, context, and cadence.” “Win hearts first, then heads — only then will ideas and decisions truly flow.” Loïc Pecondon-Lacroix is President and Country Holding Officer (CHO) of ABB Japan, responsible for

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01:28:14

269 Nicolai Bergmann — Founder, Nicolai Bergmann

Japan"s Top Business Interviews Podcast By Dale... ·

2025/10/10

Flowers are a stage — design is the performance. Affordable mistakes beat catastrophic caution. Build leaders from the bench you already have. A shop window can be a growth engine. Hands-on founders create hands-on cultures. Danish-born floral designer Nicolai Bergmann built his brand in Tokyo by treating the shopfront as a “stage,” inspiring customers with ready-made designs. After moving to Japan in the late ’90s, a high-visibility boutique and department-store partnership launched the

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