Japan"s Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan

01:08:23

297 Bart Wakabayashi, Managing Director of State...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/10/03

"First and foremost, trying to remain human myself." "It was very important for me to let them know we are working together." "Trust is important. We trust each other, we recognise each other, we thank each other." "I constantly tell my team this: I want them to complain up." Bart Wakabayashi is Managing Director of State Street Bank and Trust's Tokyo branch, where the principal business is foreign exchange trading. He has spent more than 26 years with State Street and has built an unusually

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59:07

296 Nikhilesh Kalra — President, SSP Co., Ltd., an...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/09/26

"If you are looking for perfection, you will never try anything new." "Their ownership is crucial because they are outstanding at implementing it." "Longevity matters. There is a very direct correlation to trust." "If it does not work, it is a risk that I take along with you." "Your job is not to impress me. Your role is to do the best for the organisation." Nikhilesh Kalra is President of SSP Co., Ltd., a 260-year-old Japanese healthcare company now part of Opella. SSP is best known through its

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25:40

295 Laura Bonamici - Round Two - Former Global Head...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/09/19

Laura Bonamici - Former Global Head of Marketing, Fujitsu "Leadership is increasingly an act of translation." "The role of leadership was not to force speed, it was to create the conditions where speed could emerge." "Perfection was never the problem, but waiting for it was." "You become geographically global, but you're remaining intellectually domestic." "Ultimately, what you leave behind is that beating heart, and you leave that through people." Laura Bonamici is the former Global Head of

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56:34

294 Philippe Sommer - CEO, Aon Reinsurance Solutions...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/09/12

"Leadership is the art of getting someone else to do something you want done because he wants to do it." "One of the things that I think helps is that you show that you're not working for yourself, but you're working for the team." "You need to be very mindful about who you interact with and how you bring the message to where you want it." "You need to show up and be in front of the client and live what you preach." "Be curious about people, connect with people. Be ready to spend some time on that."

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01:07:45

Doru Tasca - President and Representative Director,...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/09/04

"The very first thing that you have to do as a leader in Japan is to make yourself a team member." "You have to show them that you're here because you want to lead Japan, not because you want to lead." "Don't ask anyone to do anything you wouldn't do yourself." "You have to get to a level where you can show both knowledge and humility." "Once you show your people a path... they will follow you." Doru Tasca is President and Representative Director of ZF Group in Japan, combining more than three

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59:39

292 Frederic Delsaux - Representative Director, PTS...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/08/28

"You can't tell them to stop smoking if you have a cigarette in your mouth." "I think it's all about communication." "You need to expose them, but don't throw them into the lion's cage." "First, learn Japanese." "Trust and communication. You cannot govern by emails or rules. You need to talk. You need to explain." Frederic Delsaux is Representative Director of PTS Japan, a project management and consulting company supporting foreign and domestic organisations with construction, audiovisual,

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59:29

291 Anatole Varin — Founder and President, The Plant

Japan"s Top Business Interviews Podcast By Dale... ·

2026/08/21

"Trusting people to do things and respecting them and not micromanaging them has been essential to our culture." "If you believe in somebody and you respect them, they start to feel confident in their ability to do that thing." "If people feel they have a lot of autonomy in their work, they will naturally be coming with ideas." "AI is a power tool for us, and if we are not the craftsmen with the best use of these power tools, we are going to be in trouble." "Leadership is creating the environment

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01:13:14

290 James Marsden — Head of Post-Trade, Asia Pacific,...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/08/14

"Leadership is a continual journey of getting better and knowing the right techniques to enable people around you to be successful." "The trick is to listen to the clients because they have problems, and they are going to tell you what keeps them up at night." "Giving people knowledge is something that enables them to grow in their career." "Never waste a mistake or an opportunity to learn something from what happened." "Leadership is about showing the way, knowing the way and giving people space."

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01:06:17

Thomas Fraessle - Representative Director and CEO,...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/08/07

"Leading is empowering, guiding, inspiring and having a shared goal of working together." "You need to build up trust, and for me what really helped was the one-on-ones." "Nobody wants to have a surprise in the meeting." "Predictability is really important for any leader." "Leadership is bringing your people forward and putting them in the position where they can perform at their best." Thomas Fraessle is the Representative Director and CEO of ITK Engineering Japan, a professional engineering

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01:09:02

288 Noriko Sasaki — Country Head, Checkout.com Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/08/02

"The most important thing for a leader, in my view, is integrity." "You need to be hands-on, but then you need to delegate." "If this fails, ultimately, the accountability sits with me." "Culture is something that all of us jointly develop and nurture." "At the end of the day, you have to own your decisions, so you cannot just let AI make Noriko Sasaki is Country Head of Checkout.com Japan, leading the UK-based payment service provider's expansion in the Japanese market. Checkout.com helps online

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57:18

287 Karl Deppen — President & CEO, ARCHION Corporation

Japan"s Top Business Interviews Podcast By Dale... ·

2026/07/24

"Everything starts with trust." "Start with listening." "Culture is nothing different from the collective behaviour of people." "Dare to do things differently." "Leadership is giving direction and inspiration to bring out the best possible for the organisation." Brief Bio Karl Deppen is President and Chief Executive Officer of ARCHION Corporation, the new holding company bringing together Mitsubishi Fuso Truck and Bus Corporation and Hino Motors. ARCHION began operations on 1 April 2026, combining

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57:48

286 Sean Travers - Representative Director of MESHD

Japan"s Top Business Interviews Podcast By Dale... ·

2026/07/17

"Listen more than you talk." "Try to be as inclusive as possible." "Transparency at all times, especially in bad times." "The founder is the mood maker." "Leadership is all about providing clarity, providing direction, but also letting the individual get to that endpoint themselves." Sean Travers is the Founder and Representative Director of MESHD, a Tokyo-based executive search firm specialising in deep technology. The company works extensively with Japanese corporations operating in robotics,

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57:20

285 Jasper Westerink - CEO, Philips Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/07/10

"I'm here to be part of the team." "The longer you are somewhere, the more you realise you know nothing." "If your intention is positive, people will support you." "We want to be an international company in Japan." "It really starts by asking what is my impact? What can I do?" Jasper Westerink is the CEO of Philips Japan and a Dutch executive whose career has been shaped by international leadership, adaptability, and a deep commitment to learning from local cultures. After completing university in

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01:11:09

Christian Baudat — Country General Manager Japan, The...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/07/03

"Leadership is probably the ability to influence in a positive way." "There is no the right way or the wrong way; there is the best way." "What I do not accept is people not trying." "Status quo is a no-go." "A good leader would be able to grow not just a company, but also grow the people." Christian Baudat is Country General Manager Japan for The Ascott Limited, one of the world's leading serviced residence and hospitality groups. A graduate of the École hôtelière de Lausanne in Switzerland, he

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01:02:26

Robert Roche — President & CEO, Oak Lawn Marketing

Japan"s Top Business Interviews Podcast By Dale... ·

2026/06/26

"I think what I know now is to be a little more slow." "My style was to steal the best from Japan and the U.S." "What I would do is pick your fights." "Someone who can make a decision without all the information." "A leader can function gracefully with an abundance of ambiguity." Robert Roche is the President and CEO of Oak Lawn Marketing, the company behind the Shop Japan brand. His career in Japan began as an exchange student at Nanzan University in Nagoya, followed by law school in Denver and

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53:50

Campbell Hanley — Managing Director, Weber Shandwick...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/06/19

"Leadership, I think it's really walking the talk." "I think it comes from within, being genuinely very interested in people." "You can't win every battle, and you're crazy if you try to." "Let's look at the spirit of what they're trying to achieve." "To be successful in Japan, I think you have to be patient." Campbell Hanley is the Managing Director of Weber Shandwick Japan, one of Japan's longest-established international public relations and communications agencies. Originally from Torquay near

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47:00

Ernie Higa — President, CEO, and Chairman of Higa...

Japan"s Top Business Interviews Podcast By Dale... ·

2026/06/12

"Your biggest asset as an entrepreneur is actually yourself—your own personal strengths" "You cannot get a cultural translator" "You have to develop a different mentality for any retail business" "It boils down to developing a strong corporate culture" "One size does not fit all" Ernie Higa is a Japanese American entrepreneur, business leader, and long-term Japan executive who built a career by bridging Japan and the United States. Born in Hawaii, educated in Geneva and Japan, and later trained at

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01:05:34

Meghan Barstow - President of Edelman Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/06/05

"My career, I like to say, is about saving the world one word at a time." "I love team building. I love creating something from nothing or growing it further." "Creating connection and engagement with people" is one of the hardest parts of leading remotely. "You need to show the vision, where you're going, and why that matters." "Leadership is really about unlocking the potential and power of those who report to you." Meghan Barstow is President of Edelman Japan, bringing a career defined by

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01:02:46

Klaus Meder — Previous President of Bosch in Japan

Japan"s Top Business Interviews Podcast By Dale... ·

2026/05/29

"You have to make the effort to talk to the people who are decisive" "You shouldn't be the ambassador or the mail boy" "Communication is very important" "People are not stupid. They really see immediately if people do not walk the talk" "Be respectful and don't say no too fast" Klaus Meder is Previous President of Bosch in Japan, leading a business that has evolved from a network of joint ventures, license relationships and specialised manufacturing operations into a major Bosch Group presence of

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01:05:54

Jesper Koll — Global Ambassador for the Monex Group

Japan"s Top Business Interviews Podcast By Dale... ·

2026/05/22

"Behind every number, there is a leader." "If you are a player as well as a coach… that's the single best way to actually have the credibility." "I take the blame. You know, you guys take the credit." "To unlock creativity… protect the odd ideas." "A true leader is somebody who can inspire individual team members to be better than themselves." Jesper Koll has been in Japan since 1985, when he arrived as a PhD researcher studying global finance. What began as an academic year at Kyoto University

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