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PODCAST

Fintech Insider Podcast by 11:FS

Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised six times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics

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All Episodes

55:46

1104. News: Nubank rules out Monzo takeover,...

Fintech Insider Podcast by 11:FS ·

2026/10/05

Welcome to this week’s Fintech Insider News podcast, where host Benjamin Ensor is joined by expert guests to unpack the biggest fintech and financial services stories of the week - and, for this week only, a little bit of theatre, darlings.This week's guests: Rory O'Neill - Chief Marketing Officer at Checkout.com Sam Maule - Head of Business Development at Moov Irina Chuchkina - Fintech GTM Advisor Stories/timestamps: Intro - (00:01) Nubank says it is not pursuing Monzo takeover after

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44:55

1103. Insights: Who’s winning the US digital banking...

Fintech Insider Podcast by 11:FS ·

2026/10/01

About this episode: US banking customers have more choice than ever. But does more choice mean better banking? Host Benjamin Ensor is joined by Joe Colchester, Head of Product at 11:FS Pulse, and Oliwia Wasik, Product Manager and Benchmark Lead at 11:FS Pulse, to unpack the findings from Pulse’s latest US benchmarking research. They explore what the leading digital banking experiences are getting right, where customers remain underserved, and what it means to win the customer relationship when

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55:35

1102. News: Amazon blocks Meta’s AI agent, Ryft...

Fintech Insider Podcast by 11:FS ·

2026/09/28

About this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sadra Hosseini, CEO at Ryft Oban MacTavish - Co-Founder and CEO at Spade Shareq Husain, COO at Just Move In Plus voice note from: Clare Gambardella, Chief Customer Officer of Zopa Bank Stories/timestamps: Amazon blocks Meta's Muse AI agent - (02:48) Ryft raises £20m

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51:05

1101. Insights: Why does your financial life reset...

Fintech Insider Podcast by 11:FS ·

2026/09/24

About this episode: Moving countries has never been easier. But what happens when your financial identity doesn’t move with you? Host Benjamin Ensor is joined by Merusha Naidu, Global Head of Partnerships at Paymentology, Ibrahim Oladele, Founder of Maxim, and Valerie Kontor, Founder of Black in Fintech, to explore why financial lives still stop at national borders, how portable financial identity could change that, and what it will take for diaspora banking to move beyond remittances. This

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60:58

1100. News- After Dark: Nubank takes on the US, Monzo...

Fintech Insider Podcast by 11:FS ·

2026/09/21

About this episode:Our expert host David M. Brear, CEO at 11, and co-host Kate Moody, Customer Strategy Director at 11, present a very special edition of Fintech Insider News live from Village Underground in London. Joined by some fantastic guests and our live audience, we celebrate our 1,100th episode by discussing some of the biggest fintech and financial services stories of the week. Stories covered on the podcast this week include: Nubank takes its next big step with a launch into the US

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51:16

1099. Insights: Subscription banking - Can banks turn...

Fintech Insider Podcast by 11:FS ·

2026/09/17

About this episode:Subscription banking is growing – but what makes customers willing to pay for something they’ve traditionally expected for free? In this episode of Fintech Insider Insights, host Ross Gallagher is joined by Joe Wilson, Chief Evangelist and Senior Strategist at bunq, and Lukas Hora, Chief Sales Officer at Tapix, to explore the rise of subscription banking and what customers actually value enough to pay for. We look at what makes a paid banking experience feel genuinely premium,

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64:25

1098. News: Chime buys Stride Bank, Molten raises...

Fintech Insider Podcast by 11:FS ·

2026/09/15

About this episode: Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Nadia Edwards-Dashti - Chief Customer Officer at Harrington Star John Reynolds - Fintech reporter at Tech.eu Jason Mikula - Publisher of Fintech Business Weekly Stories/timestamps: Revolut backer Molten Ventures hits £175M first close of growth fund - (04:06) Chime to buy nationally

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50:29

1097. Insights: When money moves 24/7, can treasury...

Fintech Insider Podcast by 11:FS ·

2026/09/10

About this episode:Money moves around the clock. But can treasury keep up? In this episode of Fintech Insider, in partnership with J.P. Morgan, host Benjamin Ensor is joined by Amy Eckhoff and Ross Webster from J.P. Morgan, alongside Nium’s Heather O'Gorman, to explore what liquidity management looks like in an increasingly real-time financial system. From navigating liquidity across different markets, currencies and accounts to improving visibility, forecasting and control, our panel looks at

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54:54

1096. News: Singapore puts $173m behind fintechs,...

Fintech Insider Podcast by 11:FS ·

2026/09/07

Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.This week's guests: Valentina Kristensen - Corporate Affairs Director (CAD) at OakNorth Rashmi d'Souza - VP, Product & Design at Plum Todd Phillips - Director at Klaros Advisors Stories/timestamps: Plum selects Upvest as UK investment infrastructure provider (03:29) Monetary Authority of Singapore (MAS)

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49:33

1095. Insights: Is financial services failing Gen Z?

Fintech Insider Podcast by 11:FS ·

2026/09/03

About this episode: Gen Z is often told it needs to get better with money. But with younger people facing a very different economic reality, does Gen Z really have a financial literacy problem — or does financial services have a Gen Z problem? Host Kate Moody is joined by Neil Kadagathur, Co-founder and CEO of Creditspring, Zeynep Guzel, Risk Analyst at DRW, and Diana Kamil-Salmon, Associate Director at Fair4All Finance, to explore Gen Z’s relationship with money, what financial security means to

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59:02

1094. News: UK fintech funding hits a decade low,...

Fintech Insider Podcast by 11:FS ·

2026/08/31

About this episode:Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Clare Black - COO at CFIT Joe Parkin - Managing Partner at FG Partners Blake Hutchison - CEO at PayRewards US Plus voice note from: Emily Stokes, product delivery manager at NatWest Open Innovation team Stories/timestamps: UK fintech funding hits lowest level in a decade -

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42:01

1093. Insights: What it’s really like to start a...

Fintech Insider Podcast by 11:FS ·

2026/08/27

Starting a fintech has never been easier but has building a successful one ever been harder?Host David M. Brear is joined by Fatbardha Rino, CEO of Jet Bank, and Herbie Wildwood, Founder of Legacy, to explore what it really takes to build a fintech in 2026, from funding and differentiation to AI, infrastructure and the challenges founders don't see coming. This week's guests: Farbardha Rino- CEO of Jet Bank Herbie Wildwood - Founder, Legacy Links to check out: Join us at London's Village

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57:55

1092. News: Finally, the robots take over: Starling...

Fintech Insider Podcast by 11:FS ·

2026/08/24

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.This week's guests: David Sullivan - Data Director of Starling Stefano Pasquali - Head of Financial Services at Domyn Aditi Subbarao - Financial Services for Snowflake Stories/timestamps: Starling to release weekly ‘Smart tools’ that supercharge money management - (03:19) Stripe agrees $7bn takeover of AI firm

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54:56

1091. Insights: Can AI make us financially healthier?

Fintech Insider Podcast by 11:FS ·

2026/08/20

About this episode: For years, financial wellness has focused on helping people become better at managing their money. But what if the next generation of financial products could take some of that burden away entirely? Host Ross Gallagher is joined by Lucy Wayment, Co-founder of Welleness, and Aditi Subbarao from Snowflake to explore whether AI can genuinely improve financial wellness, what happens as we move from financial guidance to decision delegation, and whether consumers will eventually

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55:41

1090. News: Can anyone stop Revolut? Can Countingup...

Fintech Insider Podcast by 11:FS ·

2026/08/17

About this episode:Host Ross Gallagher - Head of Consulting at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Phoebe Wallis - Chief Revenue Officer at Griffin Veronica Glab - Strategic Partnerships Lead at Juice Tom Mylrea-Lowndes - General Counsel and Head of Corporate and Regulatory Affairs at Teya Stories/timestamps: Revolut awarded full-fat European banking licence - (04:41) Countingup

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54:09

1089. Insights: Why does wealth management arrive too...

Fintech Insider Podcast by 11:FS ·

2026/08/13

About this episode:For many founders, selling a company is seen as the finish line. But some of the biggest financial decisions around an exit happen long before the deal is done - so why does wealth management so often arrive too late? Host David Brear is joined by Stephany Kirkpatrick, founder of Pretty Smart Money and Orum, and Kate Moody, Customer Strategy Director at 11:FS, to explore why traditional wealth management struggles to build trust with founders, what major life events reveal

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55:14

1088. News: Visa bets $2.4bn for BioCatch, InvestiFi...

Fintech Insider Podcast by 11:FS ·

2026/08/10

About this episode:Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: James Holmes, Chief product officer at Seccl Benjamin David, Head of intelligence at The Payments Association Dave Morris - CEO of FoundryOS Visa agrees $2.4 billion deal to acquire BioCatch (03:54) InvestiFi raises USD 20 million for embedded investing platform

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56:28

1087. Insights: Can anyone fix homebuying?

Fintech Insider Podcast by 11:FS ·

2026/08/06

Buying a home is one of the biggest financial decisions most people will ever make. Yet despite years of digital innovation, the experience remains fragmented, stressful and surprisingly analogue.Host Benjamin Ensor is joined by a great panel to explore why homebuying still feels so broken, how technology and AI are reshaping the journey, and what it would take to build a truly customer-centred experience—from first search to long-term home ownership. This week's guests: Maria Harris - Chair and

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56:52

1086. News: Wise tries again in the US, Western Union...

Fintech Insider Podcast by 11:FS ·

2026/08/03

About this episode:Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Matthew Goldman - Founder and Managing Member at Totavi Neira Jones - Advisor, keynote speaker and author Bruno Diniz - Managing partner at Spiralem Stories/ timestamps: Wise to refile US trust bank charter application after OCC rejection (03.46) Western Union to discontinue its

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56:29

1085. Insights: Are Neobanks replacing private banking?

Fintech Insider Podcast by 11:FS ·

2026/07/30

About this episode:For years, neobanks competed by offering better banking experiences. Now, the biggest players are expanding into investing, AI-powered financial guidance, wealth management and premium services—areas once dominated by private banks. In this episode, host Ross Gallagher is joined by Maia Bittner, Ayelen Denovitzer and Matthew Ford to explore whether neobanks are redefining what it means to be customers' primary financial partner, how AI is reshaping financial advice, and

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