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PODCAST

Scaling UP! H2O

scalinguph2o.com

The podcast where we scale up on knowledge so we don"t scale up our systems. Find out why working in Industrial Water Treatment is the best job in the world. Hear industry experts share their knowledge and stories. Learn about technologies, methods, and career journeys. Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.

education

All Episodes

55:41

459 From Wastewater to Resource: Water Reuse with Dr....

Scaling UP! H2O ·

2026/01/16

Industrial water professionals are increasingly pulled into conversations about scarcity, resilience, and "where the next gallon comes from." Dr. Veronika Zhiteneva, CEO and Co-founder of Waterloop Solutions frames water reuse as an implementation challenge more than a technology gap—and explains where the practical starting points are when the scope feels overwhelming. Moving reuse forward when the technology already exists Waterloop Solutions was founded to accelerate implementation:

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56:38

458 Hiring Olympics and High-Performance Culture with...

Scaling UP! H2O ·

2026/01/09

"Stay curious. And you only have one reputation. Guard it with your life." Hiring for judgment, not just rehearsed confidence Industrial water treatment is full of decisions made with incomplete data—on sites, with customers, and inside the business. JD Roth (Managing Director and Co-owner of Guardian Chemicals) builds his hiring around that reality. His aim is straightforward: protect the team and the culture by selecting people who can think, collaborate, and lead under pressure. JD frames

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01:00:36

457 2026: A New Year with New Intentions

Scaling UP! H2O ·

2026/01/02

Trace Blackmore opens 2026 with a practical reset: how to plan with urgency, sharpen the fundamentals that make troubleshooting easier, and use the tools around this podcast to keep your development moving all year. The 12-Week Year: urgency you can use Annual goals often feel "far away" until December forces focus. The 12-week year flips that dynamic by treating each quarter like a year—creating urgency sooner and giving you four chances to reset and improve. Trace walks through the structure:

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54:53

456 The 12 Days of Scaling UP! H2O 2025

Scaling UP! H2O ·

2025/12/26

A year-end recap is more than a highlight reel—it's a practical reset. In this New Year episode, Trace Blackmore walks through 2025 using a "12 Days of the Scaling Up Nation" format, tying together performance, community growth, listener engagement, and the sponsor support that keeps the podcast and its companion tools available at no cost. Year-end by the numbers Trace explains how he used to track every stat closely—and how that shifted into an unhealthy measure of self-worth—so the team

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01:13:59

455 Mentors, Mindset, and the CWT: Owning Your Water...

Scaling UP! H2O ·

2025/12/19

"So one thing I never do is try to start giving remediation or advice before I truly have understood and diagnosed the problem." Mentorship and certifications don't replace experience—but they can accelerate it when paired with the right mindset and a disciplined approach to learning. Nella Fergusson, CWT (District Manager, Southern California, Garratt-Callahan), lays out what "growing up" in industrial water treatment actually looks like: repeated exposure to real problems, strong diagnostic

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01:11:42

454 Water Recycling, Innovation, and Industry Wisdom...

Scaling UP! H2O ·

2025/12/12

Industrial cooling is one of the biggest levers industrial facilities can pull on water use—and it's getting harder to ignore as data centers and other high-heat operations grow. Returning guest Dr. Kelle Zeiher (Project Manager at Garratt Callahan) breaks down what water reuse looks like when you move past slogans and into the realities of pretreatment, concentrate management, footprint, and cost. Cooling water reuse: the scale of the opportunity Dr. Zeiher reframes "drought" beyond rainfall,

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56:42

453 Water Risk, Governance, and Community Engagement...

Scaling UP! H2O ·

2025/12/05

Industrial water professionals sit at the intersection of risk, regulation, and community trust. In this episode, Dr. Annette Davison ("the water risk doctor") joins Trace Blackmore to show how disciplined governance, clear supply chain thinking, and community engagement can turn fragmented water systems into coherent, defensible risk management frameworks. Water risk from source to customer Annette starts with a simple question most customers never ask: "Where's your water coming from?" She

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01:03:40

452 UV Innovation and Whole-Building Water Safety...

Scaling UP! H2O ·

2025/12/01

Entamoeba histolytica nearly ended Ron Blutrich's scientific career. Instead, it pushed him to rethink how we protect people in multi-family buildings, senior facilities, and dense urban centers from invisible microbiological risks in their drinking water. In this episode, he joins host Trace Blackmore to unpack what whole-building UV can (and can't) do for Legionella, biofilm, and real-world water safety. When One Bad Cup of Water Redefines a Career In the middle of his PhD in molecular

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01:39:12

451 Building a Culture of Innovation and Customer...

Scaling UP! H2O ·

2025/11/21

What happens when you build a company around one niche, listen obsessively to customers, and never stop improving? In this episode, host Trace Blackmore finally sits down for a full-length conversation with Frank Lecrone, Founder, President, and CEO of AquaPhoenix Scientific. What started in a small 60' x 60' space in Hanover, Pennsylvania, with three employees, maxed-out credit cards, and endless Staples runs has grown into a 300+-person organization serving industrial water professionals around

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01:11:57

450 Wastewater Advocacy and Innovation with Robin Deal

Scaling UP! H2O ·

2025/11/14

"The More You Know" - Robin Deal A million-gallon-a-day perspective, distilled into actionable steps. Robin Deal, AquaPure Product Manager at Hubbard-Hall unpacks how seasoned pros can squeeze more performance—and less sludge—out of industrial wastewater systems without compromising compliance or plant uptime. From "clear water in a jar" to stable discharge in the field Robin details a practical jar-testing workflow: start from upstream processes, target pH using hydroxide/sulfide solubility

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01:16:49

449 Michael Bourgeois on AWT Partnerships and...

Scaling UP! H2O ·

2025/11/07

Get stuck in – Michael Bourgeois, CWT How do standards get written in ways that working water treaters can actually meet? In this conversation, AWT Past President, current Related Trade Organization (RTO) Committee Chair, and Chemco Products Company Operations Manager, Michael Bourgeois CWT, explains how AWT's liaisons collaborate with peer organizations, so guidance reflects field reality—operations, risk, and achievable compliance. From Field Bags to Board Rooms: Why RTOs Matter Bourgeois

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58:22

448 2025 Halloween Special

Scaling UP! H2O ·

2025/10/31

Holidays don't usually line up with release day—but this year they did. In this Halloween special, Trace uses the horror-movie trope of the "scary boiler room" to deliver practical, field-tested reminders for safer sampling, clearer thinking, and better decisions in high-heat, low-light spaces. Boiler Rooms, Myths, and Real Risks From Nightmare on Elm Street to Tower of Terror, pop culture loves dim steam, tight corridors, and clangy pipe-labyrinths. Trace contrasts that imagery with what

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01:16:00

447 Unlocking Team Potential with Culture Index with...

Scaling UP! H2O ·

2025/10/24

Hiring in industrial water is slow, specialized, and expensive to get wrong. In this conversation, executive advisor Randi Fargen explains how a two-question, 5–7 minute Culture Index survey becomes an ongoing management and coaching system—not just a hiring screen—so owners cut turnover risk, speed onboarding, and improve day-to-day communication. From “assessment fatigue” to a usable language Most teams dread long assessments. This survey takes minutes and measures four primary

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01:12:43

446 Leveraging the Culture Index for Business Success...

Scaling UP! H2O ·

2025/10/17

How do you make “right person, right seat” a repeatable system—not a hope? Fact Water Co’s Danielle Scimeca (President) and returning guest Conor Parrish (Chief Growth Officer) share how the Culture Index became a decisive tool for coaching, hiring, and a company-wide restructure. If you lead field service, customer service, or operations in industrial water, this conversation offers practical patterns you can apply the next time a role feels misaligned or a 1:1 stall on surface-level updates.

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48:23

445 Industrial Water Week 2025: Careers Friday

Scaling UP! H2O ·

2025/10/10

Industrial Water Week 2025: Careers Friday brings the celebration back to first principles—mentors, disciplined training, and field diagnostics that go beyond the screen. Trace reflects on the people who invested in his craft, recognizes guest contributors across the week, and issues a practical challenge to invest in one new professional before the day ends. Foundations that Compound A candid mentorship story anchors today’s episode. Trace recalls how early-career intimidation turned into

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26:00

444 Industrial Water Week 2025: Wastewater Thursday

Scaling UP! H2O ·

2025/10/09

Wastewater isn’t an endpoint—it’s a decision point. On Wastewater Thursday, host Trace Blackmore, CWT sharpens the operator’s toolkit with field-tested lessons: dose by mechanism, verify by sampling discipline, and use wastewater’s fast feedback to protect quality, cost, and permits. Sampling discipline protects credibility Trace recounts an early-career moment when an inspector sampled the wrong location, triggering alarms. Immediate, methodical resampling—guided by logs and a clear process

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30:31

443 Industrial Water Week 2025: Cooling Wednesday

Scaling UP! H2O ·

2025/10/08

Cooling Wednesday is about performance, protection, and proof. Trace Blackmore invites the Nation to get hands-on with cooling equipment and share field photos while offering a practical reminder: learn to navigate the chiller’s user interface—because it’s your fastest route to actionable diagnostics, documentation, and energy impact. Reading the Chiller UI—From Intimidation to Insight Modern microprocessor interfaces reveal real-time and historical data that matter to heat transfer:

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26:38

442 Industrial Water Week 2025: Boiler Tuesday

Scaling UP! H2O ·

2025/10/07

Boiler rooms reward clarity: how many BTUs from the flame actually arrive in steam—and stay there to do useful work? For Boiler Tuesday, Trace Blackmore, CWT, treats boiler care as heat-transfer management across the full train, from feedwater and deaeration to distribution and condensate return, with dry steam as the operational benchmark. Heat Transfer Is a Leadership Metric Dry steam isn’t a detail; it’s throughput. Steam on its worst day carries ~1,150 BTUs while hot water on its best day

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34:36

441 Industrial Water Week 2025: Pretreatment Monday

Scaling UP! H2O ·

2025/10/06

Industrial Water Week is here—and Day 1 is Pretreatment Monday. This special episode sets the tone for the week with specific ways to celebrate as a team, sharpen field practices, and share what you do with the people who matter most. Celebrate with purpose Host Trace Blackmore outlines simple, high-signal actions: take a field photo with your pretreatment gear, tag it #IWW25, #IndustrialWaterWeek, and #ScalingUPH2O, and post it today! Inside your company chat (Slack, group text, etc.), mark each

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01:07:17

440 Mental Health in the Workplace with Dr. Andy Melton

Scaling UP! H2O ·

2025/10/03

The best leaders are the ones that can hold space for both—care personally and challenge directly. Work never happens in a vacuum. Field calls, customer pressure, travel, and deadlines compound the very real mental load carried by water professionals. In this conversation, Dr. Andy Melton, a professional counselor and executive coach at www.andymelton.com—shares clear, practical ways leaders and teams can recognize mental health warning signs, set the right boundaries, and respond with care

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475 results

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