Here to Serve - A United Regional Podcast - Podcasts

00:32:23

ICU nurses Ainsley Johnson, Jack Murdock, Renee...

Here to Serve - A United Regional Podcast ·

2026/10/01

Join Ryan Graves, Director of Patient Experience, as he sits down with Ainsley Johnson, ICU nurse, Jack Murdock, ICU nurse, Renee Howard, ICU nurse, and Ryan Inge, SICU nurse, for a meaningful conversation exploring:The dedication and teamwork required in the ICU, where nurses come prepared each day to make complex decisions, treat every patient like family, and collaborate with multidisciplinary teams to provide the best possible careTheir journeys into critical care nursing, including the personal

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00:29:43

Trauma and Fall Team: Ben Beutel, Shari Craig, Travis...

Here to Serve - A United Regional Podcast ·

2026/09/17

Join Ryan Graves, Director of Patient Experience, as he sits down with Ben Beutel, Firefighter, EMT-P Wichita Falls Fire Department; Shari Craig, Clinical Outpatient Therapy Manager; Travis Newberry, Rehabilitation Services Director; and Laura Pressler, Trauma Outreach Coordinator, for a meaningful conversation exploring:Why falls are the leading cause of injury treated in United Regional’s trauma department, including trends in who is falling, where falls occur, and the types of injuries

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00:27:11

Auxiliary volunteers Sandy Boswell, Sue Hester, and...

Here to Serve - A United Regional Podcast ·

2026/09/03

Join Ryan Graves, Director of Patient Experience, as he sits down with Auxiliary volunteers Sandy Boswell, Sue Hester, and Linda Pless, for a meaningful conversation exploring: Their weekly service through United Regional's popcorn cart, and how the seemingly simple snack becomes a ministry of compassion, comfort, and connection for patients and families during some of life's most difficult momentsThe passion behind their volunteer service, and how faith, gratitude, and the opportunity to serve

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00:29:48

Trevon Norman, Community Coalition Coordinator

Here to Serve - A United Regional Podcast ·

2026/08/13

Join Ryan Graves, Director of Patient Experience, as he sits down with Trevon Norman, Community Coalition Coordinator for the Prevention Alliance for Wichita, for a meaningful conversation exploring:Trevon’s role with the Prevention Alliance for Wichita, working alongside volunteers and community leaders to promote positive community change through education, resources, events, and policy initiatives focused on substance misuse, abuse, and mental healthThe powerful role parents play in prevention,

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00:30:23

Emmanuel “Manny” Carrillo, Patient Care Services

Here to Serve - A United Regional Podcast ·

2026/07/30

Join Ryan Graves, Director of Patient Experience, as he sits down with Emmanuel “Manny” Carrillo, Patient Care Services and full-time Midwestern State University nursing student, for a meaningful conversation exploring:His journey from a 0-8 start in amateur boxing to becoming a seven-time USA national amateur champion, two-time junior gold medalist, the nation’s top-ranked amateur boxer, and now a professional boxerThe discipline, determination, and hard work required to succeed in sports, a

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00:26:28

Charity Gilmore, Director of Primary Care Services...

Here to Serve - A United Regional Podcast ·

2026/07/16

Join Ryan Graves, Director of Patient Experience, as he sits down with Charity Gilmore, Director of Primary Care Services for URPG, for a meaningful conversation exploring:Charity’s journey to the medical profession, including her path to nursing and how her son’s long-term health needs influenced her perspective and empowered her as an advocate for her familyThe role of primary care as the hub of overall health, even for healthy individuals, and the positive impact of URPG’s primary care

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00:35:40

Alan Coleman, Trauma/Acute Care Surgery Medical Director

Here to Serve - A United Regional Podcast ·

2026/07/02

Join Ryan Graves, Director of Patient Experience, as he sits down with Dr. Alan Coleman, Trauma/Acute Care Surgery Medical Director, for a meaningful conversation exploring: Dr. Coleman’s many roles — including acute care/trauma surgeon, trauma medical director, wound care medical director, and medical director for the Burkburnett Fire DepartmentThe people and experiences that shaped his journey — from the impact of his mother on his work ethic and outlook, to the support of his wife, Karen, whom he

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00:30:44

Galen Emanuele, International keynote speaker and author

Here to Serve - A United Regional Podcast ·

2026/06/18

Join Ryan Graves, Director of Patient Experience, as he sits down with international keynote speaker and author (and recent presenter at a United Regional leadership event!), Galen Emanuele, for a meaningful conversation exploring:Galen’s background in improv and how it shaped his ability to connect with othersApplying the five skills of improv, including practicing “yes, and,” being receptive to ideas, listening with presence, making others look good, embracing change and failure, and staying

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00:32:26

Kristi Mahan, Speech Language Pathologist (SLP)

Here to Serve - A United Regional Podcast ·

2026/06/04

Join Ryan Graves, Director of Patient Experience, as he sits down with “Kristi” Mahan, Speech Language Pathologist (SLP), for a meaningful conversation exploring:Kristi’s fulfillment as an SLP and how she helps patients of all ages improve their quality of life — especially by learning or re-learning how to communicate and swallowHer career journey from college until now, including how she loves serving as a member on the Rewards & Recognition Committee and the Brand Ambassador ProgramThe

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00:29:49

Carol Stiltner, House Supervisor

Here to Serve - A United Regional Podcast ·

2026/05/21

Join Ryan Graves, Director of Patient Experience, as he sits down with Carol Stiltner, House Supervisor, for a meaningful conversation exploring:The nurse who showed up for her in a moment of fear — and that nurse’s act of compassion that still fuels Carol’s passion decades laterWhy she says she’s never been anywhere quite like United Regional — plus the communication mindset she lives by: listen fully and stay presentWhat it means to carry the responsibility of a house supervisor — and why Carol

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00:29:43

Andrea Anderle, Director of Clinical Education

Here to Serve - A United Regional Podcast ·

2026/05/07

Join Ryan Graves, Director of Patient Experience, as he sits down with Andrea Anderle, Director of Clinical Education, for a meaningful conversation exploring:Andrea’s career journey to her current role, including United Regional’s support of her graduate educationHow creativity can spark new opportunitiesUnited Regional’s Graduate Nurse Residency Program for ADN and BSN graduates transitioning from student to confident professional in their first year of nursing, and the Nursing Apprentice Program

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00:20:03

Beverly Ballard, Housekeeper

Here to Serve - A United Regional Podcast ·

2026/04/23

Join Ryan Graves, Director of Patient Experience, as he sits down with Beverly Ballard, Housekeeper, for a meaningful conversation exploring:Why everyone at United Regional feels like family to herHer fight with colon cancer — twice — and her steadfast belief that God is good, even in the midst of diagnosisHer three guiding pieces of advice: have faith in God, work hard, and enjoy lifeWhat it’s like to receive care as a patient at United Regional

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00:30:06

The Cath Lab Guys Episode

Here to Serve - A United Regional Podcast ·

2026/04/09

Join Ryan Graves, Director of Patient Experience, as he sits down with some of the Cath Lab team members Larry Dwyer, Cath Lab Coordinator; Chris Clark, Cardiology Nurse; Keith Anderle, Cardiology Nurse; and Zachary McGuire, Cardiology Tech, for a meaningful conversation exploring:The life‑saving care delivered every day in the Cath Lab, treating each patient like a member of the team’s own family, and the professional fulfillment that comes with a job well doneThe strong culture within the Cath Lab

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00:44:57

Tim Thomas and Keith Gates, Athletic Trainers

Here to Serve - A United Regional Podcast ·

2026/03/19

Join Ryan Graves, Director of Patient Experience, as he sits down with Tim Thomas and Keith Gates, Athletic Trainers, for a meaningful conversation exploring:Responsibilities of athletic trainers, including pre‑ and post‑operative rehabilitation, and clearing up common misconceptions about the athletic training professionThe districts and schools United Regional serves, the services provided within those partnerships, and a day‑in‑the‑life experience for an athletic trainerThe passion and commitment

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00:29:15

Dr. Brett May, general surgeon and Chief Medical...

Here to Serve - A United Regional Podcast ·

2026/03/05

Join Ryan Graves, Director of Patient Experience, as he sits down with Dr. Brett May, general surgeon and Chief Medical Information Officer at United Regional, for a meaningful conversation exploring:Dr. May's skill set as a surgeon and compassionate provider, and how his family’s own medical journey strengthened his appreciation for empathy in careCommunicating clearly with patients and partnering with them as they navigate important decisions about their careHow Electronic Health Records enhance

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00:21:55

Shelley Moser, Senior Director of Quality and Safety

Here to Serve - A United Regional Podcast ·

2026/02/19

Join Ryan Graves, Director of Patient Experience, as he sits downwith Shelley Moser, Senior Director of Quality and Safety, for a meaningful conversation exploring:Her career path at United Regional, beginning as a respiratory care student and growing into her role leading process improvement efforts that support staff members and patientsWhat drives her passion for helping United Regional continually improveHer role in the Patient Family Advisory Council and how patient and family feedback is

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00:28:10

Emily Payne, Director of Community Health

Here to Serve - A United Regional Podcast ·

2026/02/12

Join Ryan Graves, Director of Patient Experience, as he sits down with Emily Payne, Director of Community Health, for a meaningful conversation exploring:Emily’s powerful health journey that began with a sudden seizure, ultimately leading to brain surgery and a long, humbling recovery processHow her experience reshaped her understanding of identity, strength, and purposeThe deepening of her relationship with God during her most challenging moments and how that continues to guide her perspective,

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00:38:15

Cory Edmondson, President & CEO

Here to Serve - A United Regional Podcast ·

2026/02/06

Join Ryan Graves, Director of Patient Experience, as he sits down with Cory Edmondson, President & CEO, for a meaningful conversation exploring:Reflecting on 11 months at United Regional and in Wichita Falls — what Cory has learned and what’s next for our organizationAddressing misconceptions about cost and quality of care, and why United Regional is a destination for world-class careCasting a bold vision for the future and sharing our new Vision and Mission that will guide us forwardA personal

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00:30:23

Nomi Ariel, Director of Clinical Integration and...

Here to Serve - A United Regional Podcast ·

2026/02/06

Join Ryan Graves, Director of Patient Experience, as he sits down with Nomi Ariel, Director of Clinical Integration and Adoption, for a meaningful conversation exploring:Making documenting tools efficient so clinicians can maximize their time with patientsLeading SPARK!, an innovative team working to solve problems through creative thinking and building a culture where staff feel comfortable innovatingWhy discomfort is essential for growthImplementing ambient listening technology in primary care —

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00:29:59

Sal DiGennaro, Director of Compliance

Here to Serve - A United Regional Podcast ·

2026/02/06

Join Ryan Graves, Director of Patient Experience, as he sits down with Sal DiGennaro, Director of Compliance, for a meaningful conversation exploring:In Sal's opinion, why integrity is the first — and foundational — value in our organizationHow integrity builds trust across United RegionalWhy compassion, without integrity, becomes enablementThe danger of cutting corners on small things and expecting clarity in big moments

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Here to Serve - A United Regional Podcast

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