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PODCAST

Retail Technology Spotlight Series

Omni Talk Retail

Omni Talk Retail Hosts Chris Walton and Anne Mezzenga sit down with the people and the companies building technology that will shape the future of retail.

business business news

All Episodes

37:34

Handheld vs. Overhead RFID Debate: The Final...

Retail Technology Spotlight Series ·

2025/12/15

Specialty retailers keep asking us: handheld scanners or overhead readers? So we settled it the only way we know how: with a knockdown, dragout debate between two RFID experts.In this Retail Technology Spotlight, Anne Mezzenga moderates as Madalynn Lauria (Team Handheld) and Pareiya Gupta (Team Overhead) from GreyOrange make their cases for the best RFID solution. From proving ROI on a tight budget to cutting inventory counts from hours to minutes, this conversation tackles the real questions

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22:49

Physical AI: What It Is & How IoT Will Combine With...

Retail Technology Spotlight Series ·

2025/12/09

In this Retail Technology Spotlight Series episode, Doron Hazan, Director of Data, Product, and AI at Wiliot, joins Omni Talk to discuss the concept of "physical AI" and how it ultimately improve retail operations from the ground up.From ambient IoT sensors to real-time inventory intelligence, Doron breaks down how battery-free Bluetooth pixels are creating self-aware supply chains, how retailers can start small and scale strategically, and why the future of retail operations is about connecting

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25:26

How Wiliot's Nationwide Walmart Rollout Could Prevent...

Retail Technology Spotlight Series ·

2025/11/10

In this Retail Technology Spotlight episode, Nick Matthews, VP of Solutions and Architecture at Wiliot, joins Omni Talk to reveal how Walmart is deploying Bluetooth-enabled IoT technology across all 4,600 U.S. stores and 40 distribution centers.From wireless energy-harvesting tags to real-time pallet tracking, Nick breaks down how Wiliot's ambient IoT technology is reducing food waste by tens of millions of pounds, improving inventory accuracy, and improvingg store operations without requiring

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32:00

Inside Amazon's Social Commerce Strategy With Julie...

Retail Technology Spotlight Series ·

2025/11/05

In this Retail Technology Spotlight Series episode, Julie Haleluk, Global Head of Growth at Amazon Shopping Video, and Wayne Purboo, VP of Amazon Advertising and Amazon Shoppable Video, join Omni Talk to reveal the future of social commerce and how AI is transforming the way we shop.From the evolution of shoppable video to agentic commerce, Julie and Wayne break down why social commerce isn't going away, how to measure video content beyond the live moment, and why brands need to clean up their data

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25:47

How Grocery Dealz Is Building the "Gas Buddy for...

Retail Technology Spotlight Series ·

2025/10/27

In this Retail Technology Spotlight Series episode, Matt Goynes, co-founder and co-CEO of Grocery Dealz, joins Omni Talk to reveal how a Texas startup is improving grocery shopping with AI-powered price comparison.From fighting inflation fatigue to building transparent marketplaces, Matt breaks down how Grocery Dealz is becoming the "Gas Buddy for groceries," why price transparency is finally possible now, and how AI enables seamless product matching across hundreds of stores. If you've ever

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23:48

The Now, Next & Future Of AI's Impact On Warehouse...

Retail Technology Spotlight Series ·

2025/10/07

In this Retail Technology Spotlight Series episode, John Mabe, Product Manager at Dematic, joins Omni Talk to break down the real applications of AI in warehouse operations—separating the hype from what's actually working today. From optimization algorithms to computer vision systems and LLM-powered insights, John explains the three distinct categories of warehouse AI and where each one stands in terms of real-world deployment. Learn why the smallest players struggle to adopt AI, how humanoid robots

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14:28

Inside RetailClub: A Bold New Vision for AI and Retail

Retail Technology Spotlight Series ·

2025/07/01

Omni Talk sits down with Krystina Gustafson, co-founder of RetailClub and former Shoptalk content chief, to talk about the new AI Deep Dive Retreat launching this September in Huntington Beach. In this candid conversation, Krystina explains how RetailClub is reinventing the retail event experience—ditching the booths and buzzwords in favor of real conversations, collaborative learning, and hands-on AI training.🔥 What to expect:– A sneak peek into RetailClub’s first AI-focused retreat– How the team

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27:56

Joor CEO on Fashion’s Supply Chain Shift, Tariffs,...

Retail Technology Spotlight Series ·

2025/06/24

Join Omni Talk’s Chris Walton and Anne Mezzenga as they sit down with JOOR CEO Kristin Savilia to explore how JOOR is transforming the wholesale fashion landscape. Kristin shares exclusive insights on digitizing the buyer-brand relationship, enabling smarter assortment planning, and helping independent retailers thrive globally. Learn how JOOR's Shopify integration, AI-powered prospecting, and strategic tariff navigation are reshaping the fashion industry for 2025 and beyond. From shrinking shipping

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25:21

Why Post-Purchase Communication Could Become Retail’s...

Retail Technology Spotlight Series ·

2025/06/19

In this Spotlight Series interview, Catherine Dummitt, VP of Marketing at Narvar, explains how the post-purchase journey is evolving from a cost center to a powerful “trust center.” With insights from over 42 billion consumer interactions annually, Narvar is helping retailers rethink shipping, returns, and communication to boost loyalty, reduce costs, and drive revenue. From AI-driven delivery confidence to smarter shipping perks, this is a must-watch for anyone shaping the future of e-commerce.Key

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32:32

The Past, Present & Future Of E Ink And ESLs With...

Retail Technology Spotlight Series ·

2025/05/26

🎙️ In this special Omni Talk Retail Technology Spotlight episode, Chris Walton and Anne Mezzenga sit down with Bryan Chan, Senior Director at E Ink, to explore the journey of electronic shelf labels (ESLs) and why they're finally catching fire in the U.S.Key Moments:[01:03] What is E Ink? — Origins as an MIT spinout and Kindle beginnings[2:52] Why ESLs weren’t the original goal — from newspapers to shelf labels[4:45] Learning from “belly loaders” and how real-world store operations shaped the

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25:52

Why Retailers Can't Ignore Competitive Intelligence...

Retail Technology Spotlight Series ·

2025/05/13

In this deep-dive Omni Talk Spotlight, Chris Walton and Anne Mezzenga are joined by Rajat Nigam, Chief Product Officer at ClearDemand, to unpack the critical role of competitive intelligence in modern retail pricing. Formerly leading pricing innovation at Amazon, Rajat explains how engineering, data quality, and normalization are central to making pricing intelligence truly actionable — and profitable. From assortment gap analysis to real-time pricing enabled by electronic shelf labels, this episode

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35:29

Why Micro Fulfillment Centers (MFCs) Still Matter...

Retail Technology Spotlight Series ·

2025/04/29

Is microfulfillment still a viable strategy? In this new Omni Talk Spotlight, Chris and Anne sit down with Oliver Vogt, CEO of Tesco’s Transcend Retail Solutions and Danielle Dakin, Dematic's Market Development Director, to unpack everything happening with MFCs. Danielle explains how pandemic-driven hype distorted expectations (6:00), while Oliver lays out why volume and operational simplicity are the true keys to success (9:54). They discuss the threshold for MFC success (~500 orders/day) (11:00),

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27:53

FSMA & The Future Of Food Safety Explained With...

Retail Technology Spotlight Series ·

2025/04/28

Chris and Anne sit down with Angela Fernandez, SVP at GS1 US, to dive deep into the Food Safety Modernization Act (FSMA) and the massive shifts underway in food traceability. Angela explains:(6:27) The history of FSMA and how new regulations are reshaping the food industry(8:40) The crucial role of digital traceability(13:12) Why compliance is essential but not a competitive advantage (17:52) How companies can find ROI through end-to-end supply chain visibility (22:20) And what the recent 30-month

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31:31

The State of Retail Supply Chain Automation &...

Retail Technology Spotlight Series ·

2025/02/10

What’s happening with retail automation in 2025? Investment in supply chain technology appears to be flattening out as retailers shift focus from large new projects to optimizing existing infrastructure. Anne and Chris sit down with Kim Baudry from Dematic to explore what this means for AI in logistics, warehouse automation, and the future of retail distribution.⏳ Timestamps:0:00 - Introduction & welcome to Kim Baudry1:03 - The current state of automation investment in retail3:00 - Why supply

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37:58

The Future Of Retail Robotics: How Simbe's Tally Is...

Retail Technology Spotlight Series ·

2025/01/07

Join Chris and Anne as they interview Simbe Robotics CEO Brad Bogolea for an in-depth discussion about how retail robotics are revolutionizing store operations. Learn how Simbe's Tally robot reduces out-of-stocks by 60%, improves inventory accuracy, why both store associates and customers are embracing the use of robotics, and discover why 2025 could be the year retail robotics go mainstream!Key Moments Include:1:51 - Origins of Simbe and the development of Tally4:24 - How retailers utilize robotics

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41:42

Private Brands 101: Kirkland, Target, Walmart & More

Retail Technology Spotlight Series ·

2024/12/10

In this episode of the Omni Talk Retail Spotlight Series Podcast, hosts Chris Walton and Anne Mezzenga dive into the world of private brands with special guests Brandon Warren and Bethany Davis of the Barcode Group. Discover why private brands are crucial to retail growth, who’s winning the private label game, and how retailers like Costco, Walmart, and Target are adapting their strategies. Brandon and Bethany also share actionable advice for manufacturers and retailers looking to elevate their

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17:30

Startups, Investors & A Whole Host Of Innovation:...

Retail Technology Spotlight Series ·

2024/12/02

In this episode, Chris and Anne sit down with Pam Simon, EVP and Conference Chair of Manifest , to discuss the must-attend event for global supply chain and logistics professionals. Learn about the exciting lineup of startups, investors, shippers, and innovative technologies that will take center stage at the Venetian in Las Vegas, February 10-12, 2025. Pam also highlights new initiatives like the mentorship program and why planning ahead ensures maximum ROI from attending.Key Moments:0:01 – Intro

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34:34

How RFID & GreyOrange’s gStore Are Transforming...

Retail Technology Spotlight Series ·

2024/10/28

In this Omni Talk Retail podcast episode, Chris Walton and Anne Mezzenga talk with Troy Siwek, GM and Partner at GreyOrange, to discuss how RFID technology is transforming retail.Key topics covered include:0:08 – Opening: Discussing RFID’s impact on retail and the recent H&M store experience.0:28 – Introducing Troy Siwek, GM and Partner at GreyOrange, and his background in retail and technology.1:15 – Troy’s preparation for the podcast, background in Omnichannel and retail tech, and transition

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31:14

How To Maximize Your E-Commerce Success During The...

Retail Technology Spotlight Series ·

2024/10/01

Get ready for the holiday rush with this special Omni Talk Retail Spotlight episode!Chris Walton and Anne Mezzenga sit down with Natalija Pavic, the Senior Product Marketing Manager at Salesforce Commerce Cloud and host of the Commerce Cloud Innovations podcast, and Melissa Dallmeyer, the Global Leader of Enterprise & Mid-market Partnerships at Avalara, to discuss how retailers can best prepare for the busy holiday season.From the benefits of composable and headless commerce to the critical

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36:40

Retail AI Strategies That Actually Turn Data Into...

Retail Technology Spotlight Series ·

2024/09/11

Join us for our insightful conversation with Morgan Seybert, Chief Business Officer and Head of Retail at Tredence, as we explore the cutting-edge dynamics of AI-driven data analytics in retail, and, most importantly, how retailers can actually make money from them.Key moments:[0:54] Introduction to Tredence and Morgan Seybert's background[4:01] The importance of "Last Mile" adoption in analytics[9:41] Tredence's unique approach to retail data analytics[16:32] Strategies for pricing and promotions

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195 results

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