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PODCAST

Retail Technology Spotlight Series

Omni Talk Retail

Omni Talk Retail"s Chris Walton sits down with the people and the companies building the technologies that will shape the future of retail.

business business news

All Episodes

35:41

AI Is Finally Coming for One of Retail's Most Broken...

Retail Technology Spotlight Series ·

2026/04/06

In this Retail Technology Spotlight episode, Jeff Fish, co-CEO of Intelo.ai, and Noah Herschman, Head of Merchandise Strategy at Intello AI, join Omni Talk to tackle one of retail's most persistently under-teched problems: merchandise planning and allocation.From spreadsheet-driven chaos to agentic AI, Jeff and Noah break down why merchandise planning has been left behind by technology for nearly 30 years, how AI is finally changing that, and what retailers can actually do right now to drive real

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48:23

How AI Can Tell You WHERE to Use AI in Your Retail...

Retail Technology Spotlight Series ·

2026/03/30

In this Retail Technology Spotlight Series episode, Chris Walton sits down with duvo.ai CEO Tomáš Čupr to explore one of the most mind-bending ideas in AI today: not just how AI can improve retail operations, but how it can actually identify what in your operations should be improved in the first place. Drawing on Tomáš Čupr’s experience building Rohlik Group, a $1.5B+ pan-European e-grocer, and now leading duvo.ai, the conversation dives deep into the messy reality of retail operations, including

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26:20

The First Real-Time Grocery Price Comparison App?...

Retail Technology Spotlight Series ·

2026/02/24

In this Retail Technology Spotlight Series episode from Omni Talk Retail, Chris Walton and Anne Mezzenga welcome back Grocery Dealz co-CEOs Matt Goynes and Micheal Waldroup to unpack the rapid national expansion of their real-time grocery price comparison app.Now live in 40 states, Grocery Dealz enables consumers to compare grocery prices across retailers in real time before they shop and even push their lists directly into Instacart for delivery.The conversation dives into how the platform works,

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36:52

Why Your Retail AI Strategy Is Probably Wrong (And...

Retail Technology Spotlight Series ·

2026/02/09

In this Retail Technology Spotlight Series episode, Chris Walton sits down with Experion Technologies' Mahesh Vijayaraghavan (VP of Retail & Consumer Goods) and Siraj Alimohamed (Global Head of Data & AI) to cut through the AI hype.From platform-first strategies to the pilot fatigue epidemic, Mahesh and Siraj break down why AI is overhyped at the dashboard level but underappreciated where it matters most, i.e. in 6 a.m. inventory decisions and real-time store operations.Learn why building AI

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28:13

Agentic Commerce At NRF & The Real AI Takeaways...

Retail Technology Spotlight Series ·

2026/01/19

In this Retail Technology Spotlight episode, Amy Vener, Global Retail & Consumer Goods Marketing Director for Commercial Cloud & AI at Microsoft, joins Omni Talk to unpack the main takeaways from NRF and where retailers should focus next as agentic commerce moves from theory to execution.Drawing on her experience across Walmart, Pinterest, and Microsoft, Amy shares how retailers are shifting away from AI hype and toward real, measurable outcomes. From conversational shopping agents and

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37:34

Handheld vs. Overhead RFID Debate: The Final...

Retail Technology Spotlight Series ·

2025/12/15

Specialty retailers keep asking us: handheld scanners or overhead readers? So we settled it the only way we know how: with a knockdown, dragout debate between two RFID experts.In this Retail Technology Spotlight, Anne Mezzenga moderates as Madalynn Lauria (Team Handheld) and Pareiya Gupta (Team Overhead) from GreyOrange make their cases for the best RFID solution. From proving ROI on a tight budget to cutting inventory counts from hours to minutes, this conversation tackles the real questions

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22:49

Physical AI: What It Is & How IoT Will Combine With...

Retail Technology Spotlight Series ·

2025/12/09

In this Retail Technology Spotlight Series episode, Doron Hazan, Director of Data, Product, and AI at Wiliot, joins Omni Talk to discuss the concept of "physical AI" and how it ultimately improve retail operations from the ground up.From ambient IoT sensors to real-time inventory intelligence, Doron breaks down how battery-free Bluetooth pixels are creating self-aware supply chains, how retailers can start small and scale strategically, and why the future of retail operations is about connecting

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25:26

How Wiliot's Nationwide Walmart Rollout Could Prevent...

Retail Technology Spotlight Series ·

2025/11/10

In this Retail Technology Spotlight episode, Nick Matthews, VP of Solutions and Architecture at Wiliot, joins Omni Talk to reveal how Walmart is deploying Bluetooth-enabled IoT technology across all 4,600 U.S. stores and 40 distribution centers.From wireless energy-harvesting tags to real-time pallet tracking, Nick breaks down how Wiliot's ambient IoT technology is reducing food waste by tens of millions of pounds, improving inventory accuracy, and improvingg store operations without requiring

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32:00

Inside Amazon's Social Commerce Strategy With Julie...

Retail Technology Spotlight Series ·

2025/11/05

In this Retail Technology Spotlight Series episode, Julie Haleluk, Global Head of Growth at Amazon Shopping Video, and Wayne Purboo, VP of Amazon Advertising and Amazon Shoppable Video, join Omni Talk to reveal the future of social commerce and how AI is transforming the way we shop.From the evolution of shoppable video to agentic commerce, Julie and Wayne break down why social commerce isn't going away, how to measure video content beyond the live moment, and why brands need to clean up their data

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25:47

How Grocery Dealz Is Building the "Gas Buddy for...

Retail Technology Spotlight Series ·

2025/10/27

In this Retail Technology Spotlight Series episode, Matt Goynes, co-founder and co-CEO of Grocery Dealz, joins Omni Talk to reveal how a Texas startup is improving grocery shopping with AI-powered price comparison.From fighting inflation fatigue to building transparent marketplaces, Matt breaks down how Grocery Dealz is becoming the "Gas Buddy for groceries," why price transparency is finally possible now, and how AI enables seamless product matching across hundreds of stores. If you've ever

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23:48

The Now, Next & Future Of AI's Impact On Warehouse...

Retail Technology Spotlight Series ·

2025/10/07

In this Retail Technology Spotlight Series episode, John Mabe, Product Manager at Dematic, joins Omni Talk to break down the real applications of AI in warehouse operations—separating the hype from what's actually working today. From optimization algorithms to computer vision systems and LLM-powered insights, John explains the three distinct categories of warehouse AI and where each one stands in terms of real-world deployment. Learn why the smallest players struggle to adopt AI, how humanoid robots

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14:28

Inside RetailClub: A Bold New Vision for AI and Retail

Retail Technology Spotlight Series ·

2025/07/01

Omni Talk sits down with Krystina Gustafson, co-founder of RetailClub and former Shoptalk content chief, to talk about the new AI Deep Dive Retreat launching this September in Huntington Beach. In this candid conversation, Krystina explains how RetailClub is reinventing the retail event experience—ditching the booths and buzzwords in favor of real conversations, collaborative learning, and hands-on AI training.🔥 What to expect:– A sneak peek into RetailClub’s first AI-focused retreat– How the team

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27:56

Joor CEO on Fashion’s Supply Chain Shift, Tariffs,...

Retail Technology Spotlight Series ·

2025/06/24

Join Omni Talk’s Chris Walton and Anne Mezzenga as they sit down with JOOR CEO Kristin Savilia to explore how JOOR is transforming the wholesale fashion landscape. Kristin shares exclusive insights on digitizing the buyer-brand relationship, enabling smarter assortment planning, and helping independent retailers thrive globally. Learn how JOOR's Shopify integration, AI-powered prospecting, and strategic tariff navigation are reshaping the fashion industry for 2025 and beyond. From shrinking shipping

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25:21

Why Post-Purchase Communication Could Become Retail’s...

Retail Technology Spotlight Series ·

2025/06/19

In this Spotlight Series interview, Catherine Dummitt, VP of Marketing at Narvar, explains how the post-purchase journey is evolving from a cost center to a powerful “trust center.” With insights from over 42 billion consumer interactions annually, Narvar is helping retailers rethink shipping, returns, and communication to boost loyalty, reduce costs, and drive revenue. From AI-driven delivery confidence to smarter shipping perks, this is a must-watch for anyone shaping the future of e-commerce.Key

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32:32

The Past, Present & Future Of E Ink And ESLs With...

Retail Technology Spotlight Series ·

2025/05/26

🎙️ In this special Omni Talk Retail Technology Spotlight episode, Chris Walton and Anne Mezzenga sit down with Bryan Chan, Senior Director at E Ink, to explore the journey of electronic shelf labels (ESLs) and why they're finally catching fire in the U.S.Key Moments:[01:03] What is E Ink? — Origins as an MIT spinout and Kindle beginnings[2:52] Why ESLs weren’t the original goal — from newspapers to shelf labels[4:45] Learning from “belly loaders” and how real-world store operations shaped the

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25:52

Why Retailers Can't Ignore Competitive Intelligence...

Retail Technology Spotlight Series ·

2025/05/13

In this deep-dive Omni Talk Spotlight, Chris Walton and Anne Mezzenga are joined by Rajat Nigam, Chief Product Officer at ClearDemand, to unpack the critical role of competitive intelligence in modern retail pricing. Formerly leading pricing innovation at Amazon, Rajat explains how engineering, data quality, and normalization are central to making pricing intelligence truly actionable — and profitable. From assortment gap analysis to real-time pricing enabled by electronic shelf labels, this episode

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35:29

Why Micro Fulfillment Centers (MFCs) Still Matter...

Retail Technology Spotlight Series ·

2025/04/29

Is microfulfillment still a viable strategy? In this new Omni Talk Spotlight, Chris and Anne sit down with Oliver Vogt, CEO of Tesco’s Transcend Retail Solutions and Danielle Dakin, Dematic's Market Development Director, to unpack everything happening with MFCs. Danielle explains how pandemic-driven hype distorted expectations (6:00), while Oliver lays out why volume and operational simplicity are the true keys to success (9:54). They discuss the threshold for MFC success (~500 orders/day) (11:00),

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27:53

FSMA & The Future Of Food Safety Explained With...

Retail Technology Spotlight Series ·

2025/04/28

Chris and Anne sit down with Angela Fernandez, SVP at GS1 US, to dive deep into the Food Safety Modernization Act (FSMA) and the massive shifts underway in food traceability. Angela explains:(6:27) The history of FSMA and how new regulations are reshaping the food industry(8:40) The crucial role of digital traceability(13:12) Why compliance is essential but not a competitive advantage (17:52) How companies can find ROI through end-to-end supply chain visibility (22:20) And what the recent 30-month

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31:31

The State of Retail Supply Chain Automation &...

Retail Technology Spotlight Series ·

2025/02/10

What’s happening with retail automation in 2025? Investment in supply chain technology appears to be flattening out as retailers shift focus from large new projects to optimizing existing infrastructure. Anne and Chris sit down with Kim Baudry from Dematic to explore what this means for AI in logistics, warehouse automation, and the future of retail distribution.⏳ Timestamps:0:00 - Introduction & welcome to Kim Baudry1:03 - The current state of automation investment in retail3:00 - Why supply

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37:58

The Future Of Retail Robotics: How Simbe's Tally Is...

Retail Technology Spotlight Series ·

2025/01/07

Join Chris and Anne as they interview Simbe Robotics CEO Brad Bogolea for an in-depth discussion about how retail robotics are revolutionizing store operations. Learn how Simbe's Tally robot reduces out-of-stocks by 60%, improves inventory accuracy, why both store associates and customers are embracing the use of robotics, and discover why 2025 could be the year retail robotics go mainstream!Key Moments Include:1:51 - Origins of Simbe and the development of Tally4:24 - How retailers utilize robotics

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200 results

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