Philips Imaging Connections

Stress is not just an emotional response to uncomfortable situations: it is a physical reaction with measurable consequences. In imaging, patient anxiety about diagnostic procedures may impact the accuracy and quality of exams, skewing or delaying diagnosis and treatment. Fortunately, we know a lot about how these factors influence patient responses to imaging – and how we can help mitigate them. In this podcast we talk to Boris de Ruyter, a psychologist whose team has spent decades studying the

Every healthcare service deals with the challenge of patients who, for whatever reason, don’t show up for appointments. In imaging, the issue is particularly significant. No-shows disrupt workflow and compromise expensive equipment and staff utilization. And beyond the obvious financial impacts, patient no-shows can have detrimental clinical ramifications, potentially delaying diagnosis and treatment. A unique research collaboration between Dr. Puneet Bhargava at the University of Washington and Dr

In our first podcast of the series, Tiffany Christensen, CPXP, VP of Experience Innovation at The Beryl Institute and author of Sick Girl Speaks, shares her story as a cystic fibrosis patient and double lung transplant recipient to offer insights about how to improve the patient experience of imaging. Having undergone scores of imaging procedures, Tiffany provides a personal perspective on what chronically and acutely ill patients need from radiology staff and offers professional guidance on how to