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PODCAST

The Operations Room: A Podcast for COO’s

Bethany Ayers & Brandon Mensinga

We are the COO coaches to help you successfully scale in this new world where efficiency is as important as growth. Remember when valuations were 3-10x ARR and money wasn’t free? We do. Each week we share our experiences and bring in scale up experts and operational leaders to help you navigate both the burning operational issues and the larger existential challenges. Beth Ayers is the former COO of Peak AI, NewVoiceMedia and Codilty and has helped raise over $200m from top funds - Softbank,

business management

All Episodes

51:08

83. How Storytelling Can Get You What You Want

The Operations Room: A Podcast for COO’s ·

2025/10/23

In this episode we discuss: How storytelling can get you what you want. We are joined by David Pullan, author, speaker, coach, and gold miner.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with David Pullan:How can leaders use storytelling to make their ideas unforgettable?What makes a message stick in people’s minds long after the meeting ends?Why do leaders often overlook the importance of how they communicate, not just what they say?How can

en

40:50

82. Resilience in Organisations

The Operations Room: A Podcast for COO’s ·

2025/10/16

In this episode we discuss: Resilience in Organisations. We are joined by Aušrinė Keršanskaitė, Co-founder of Operations Nation.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Aušrinė Keršanskaitė:How can leaders tell the difference between true resilience and simply powering through burnout?When is “just-enough process” better than perfect systems in a growing company?Which of the five types of resilience—optimistic, stoic, pragmatic,

en

39:58

81. The Intentional Organization

The Operations Room: A Podcast for COO’s ·

2025/10/09

In this episode we discuss: The intentional organization. We are joined by Mathias Meyer, The Startup CTO Coach, and Sara Hicks, Product Leader and Founder.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following:How should leadership roles evolve as a company shifts from startup to scale-up?What’s the real cost of not shipping products regularly, beyond just revenue impact?How can meeting culture be reshaped to truly drive collaboration and

en

45:14

80. Navigating Through an Uncertain World

The Operations Room: A Podcast for COO’s ·

2025/10/02

In this episode we discuss: Navigating through an uncertain world. We are joined by Jillian Reilly, Author, Global change facilitator, Keynote speaker, and International aid veteran.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Jillian Reilly:What does it really take to be an effective facilitator of change within an organisation?How can operators lead confidently in uncertainty without overpromising outcomes?When should leaders rely on

en

45:18

79. Making Legal Work for Your Scale-Up

The Operations Room: A Podcast for COO’s ·

2025/09/25

In this episode we discuss: From red flags to green lights, making legal work for your scale-up. We are joined by Helen Goldberg, Co-Founder & COO, Fractional General Counsel, Startup & Scaleup Adviser, and Mentor.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Helen Goldberg:How can founders avoid becoming the bottleneck when every decision passes through them?What should drive hiring decisions—current skill gaps or future

en

44:28

78. The Pitfalls on The Path to Exit

The Operations Room: A Podcast for COO’s ·

2025/09/18

In this episode, we discuss: The pitfalls on the path to exit. We are joined by Dirk Sahlmer, Head of Origination at saas.group.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Dirk Sahlmer:How should leaders balance ambitious growth metrics with the realities of current team capacity?When does leadership involvement cross the line into micromanagement—and how can you avoid it?Can offshoring and distributed teams truly maintain a unified

en

33:44

77. How does AI change the approach to professional...

The Operations Room: A Podcast for COO’s ·

2025/09/11

In this episode we discuss: How does AI change the approach to professional development? We are joined by Anna Tavis, Clinical Professor and Chair of the Human Capital Management Department at NYU’s School of Professional Studies.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Anna Tavis:If career growth is no longer about climbing the ladder, how should we redefine success in professional development?Are our current learning systems truly

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45:26

76. Authenticity in Leadership

The Operations Room: A Podcast for COO’s ·

2025/09/04

In this episode we discuss: Authenticity in Leadership. We are joined by Matthew Stone, from ME Consulting and Creating Liberating Working Cultures.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Matthew Stone:What message are you sending when you cancel a one-on-one — and is it the one you want employees to hear?Could listening more than you speak be the simplest way to strengthen trust and engagement?One-on-ones aren’t just meetings —

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08:46

75. The Announcement Episode

The Operations Room: A Podcast for COO’s ·

2025/03/20

In this episode we chat about what's going on in our lives, share some life changing news, and announce the new seasoned approach. Going forward, we'll be releasing 10 episodes at a time, starting June 5th 2025. Join our WhatsApp community: https://chat.whatsapp.com/J8w0bDV0pBtHUPzlvmzTgb Stay tuned! This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

en

38:48

74. The Art and Science of 1:1 Meetings

The Operations Room: A Podcast for COO’s ·

2025/03/13

In this episode we discuss: the art and science of 1 to 1 meetings. We are joined by Dr. Steven Rogelberg, CEO, Board Member, Editor, Author, Chief Talent Officer, Director.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Steven Rogelberg:Are your one-on-ones actually driving engagement, or are they just another meeting on the calendar?What message are you really sending when you cancel a one-on-one—and how does it impact employee trust?Why

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55:54

73. Building an AI First Organisation Part 2

The Operations Room: A Podcast for COO’s ·

2025/03/06

In this episode we discuss: Unlocking AI for Non-Technical Leaders. We are joined by Charlie Cowan, Founder of Kowalah and author of "How To Sell Tech" and “The Revenue Operations Playbook”.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Charlie Cowan:Is AI more accessible than we think?What’s the difference between AI agents and workflows—and why does it matter for businesses looking to scale?How can organizations build their own

en

52:40

72. Is the COO the Single Source of Truth?

The Operations Room: A Podcast for COO’s ·

2025/02/27

In this episode we discuss: Is the COO the single source of truth? We are joined by Eric Collins, Investor, Serial Entrepreneur, CEO & Founding Member at Impact X Capital investing in underrepresented entrepreneurs; Author of We Don’t Need Permission (amzn.to/3Qp6G9d); & Host of Channel 4's The Money Maker.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Eric Collins:What makes the COO the true "source of truth" in scaling a

en

47:44

71. Proactive Mental Health Strategies for Leaders

The Operations Room: A Podcast for COO’s ·

2025/02/20

In this episode we discuss: How to tackle mental health in an organization. We are joined by Chris Hatfield, Mindset & Well-being Coach.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Chris Hatfield:What if naming your anxiety was the first step to taking back control?How can leaders foster vulnerability without losing authority?Is your ‘stress container’ full, and how do you know when it’s overflowing?Are we truly addressing the root

en

40:58

70. Jumpstarting Your Workplace Culture

The Operations Room: A Podcast for COO’s ·

2025/02/13

In this episode we discuss: Jumpstarting your workplace culture. We are joined by Eric Stone, International Keynote Speaker | Award Winning Author | Expert in Building High-Performance Cultures | Empowering Leaders to Drive Engagement & Transform WorkplacesLove The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Eric Stone:Is your workplace culture truly driving success, or just a ‘flavor of the week’ experiment?How can leaders balance

en

52:14

69. Building an AI First Organisation

The Operations Room: A Podcast for COO’s ·

2025/02/06

In this episode we discuss: Making AI happen in 2025 for your organization. We are joined by Charlie Cowan, Author of "How To Sell Tech" and “The Revenue Operations Playbook”.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Charlie Cowan:How can professionals stay updated in an era where AI is rapidly disrupting industries like sales and marketing?With AI advancing faster than its everyday adoption, how can businesses bridge the gap between

en

53:24

68. First Team Loyalty: The Key to Executive Success

The Operations Room: A Podcast for COO’s ·

2025/01/30

In this episode we discuss: how to implement the first team concept. We are joined by Cassie Young, General Partner at Primary Venture Partners, and seasoned SaaS CRO/CCO.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Cassie Young:How can leaders ensure that their "first team" prioritises organisational success over individual functions?What steps can teams take to align incentives and build trust to resolve conflicts more effectively?How

en

52:24

67. COO Superpowers Revealed Part 2

The Operations Room: A Podcast for COO’s ·

2025/01/23

In this episode we discuss: What is a COO's strengths and gaps? We are joined by Divinia Knowles, The COO Coach.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following:How do COOs turn their knowledge gaps into strengths through experience?What can personality tests like the Enneagram teach us about effective COOs?How do COOs balance servant leadership with the challenges it brings?What’s the secret to building a powerhouse CEO-COO relationship?How can

en

48:12

66. COO Superpowers Revealed Part 1

The Operations Room: A Podcast for COO’s ·

2025/01/16

In this episode we discuss: What is a COO's strengths and gaps? We are joined by Divinia Knowles, The COO Coach.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following:How do COOs build trust with key decision-makers while staying behind the scenes?What’s the secret to thriving in a role that demands constant adaptability?How can COOs master resource allocation when scaling feels chaotic?Why is being an external spokesperson a game-changer for COOs?How

en

47:18

66. COO Superpowers Revealed

The Operations Room: A Podcast for COO’s ·

2025/01/16

In this episode we discuss: What is a COO's strengths and gaps? We are joined by Divinia Knowles, The COO Coach.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following:How do COOs build trust with key decision-makers while staying behind the scenes?What’s the secret to thriving in a role that demands constant adaptability?How can COOs master resource allocation when scaling feels chaotic?Why is being an external spokesperson a game-changer for COOs?How

en

42:02

65. A COO’s journey to a Google exit

The Operations Room: A Podcast for COO’s ·

2024/12/19

In this episode we discuss: a COO's journey to a Google exit. We are joined by Shane Harris, Former COO @ Cameyo.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Shane Harris:What role does sustainable growth, cash flow positivity, and dynamic budgeting play in a company’s success?How can company culture and strategic alignment influence decision-making and long-term growth?Why is understanding customer lifetime value and identifying

en

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