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PODCAST

The DocBuddy Journal

How painful are the outdated, broken workflows you have to deal with everyday as a healthcare provider? Join host Erik Sunset for thought leadership from DocBuddy on ways healthcare providers and workers can streamline their workflows with technology, get the latest practical takeaways from the world of Health IT, and get updates from the leader in mobile workflow solutions for providers and their organizations, DocBuddy.

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All Episodes

38:50

Michael McClain: How to Expand Your ASC

The DocBuddy Journal ·

2026/04/10

Michael McClain, founder of Left Coast Healthcare Advisors, returns to the DocBuddy Journal with Erik Sunset for a practical conversation about ASC expansion. Before jumping to blueprints and construction budgets, Michael argues that most surgery centers need to get honest about what problem they're actually trying to solve. More often than not, the answer isn't more square footage. From maximizing revenue cycle performance and payer contract management to block time utilization and physician...

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39:34

Jeff Pfaff: Technology, Culture & the Future of ASC...

The DocBuddy Journal ·

2026/04/03

Jeff Pfaff, Senior Director of Business Operations at Inova Health Systems, joins host Erik Sunset to share hard-won lessons from scaling one of Northern Virginia's most active ASC networks — from a single center to five thriving multi-specialty locations with a additional growth planned. Jeff breaks down how Inova approaches the relentless pace of digital transformation, why throwing FTEs at operational problems is no longer an option, and how his team vets and implements new technology wit...

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54:13

Marc Ryan: Big News, Bigger Stakes

The DocBuddy Journal ·

2026/03/20

Marc Ryan, Chief Solutions Officer at Lilac Software, returns to the DocBuddy Journal with big news: Lilac Software has been acquired by Medisolv, combining payer and agentic AI expertise with Medisolv's established provider and quality measurement platform. From there, Marc and host Erik Sunset break down the most important trends shaping healthcare in 2026 — the Trump administration's technology-first agenda, value-based care expansion, and the slow but real progress on interoperability. T...

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16:29

Breaking the Technology Trap in Surgery Centers

The DocBuddy Journal ·

2026/03/13

In this solo episode, host Erik Sunset gives March updates for the DocBuddy team and tackles a common objection he hears from surgery center administrators: "I don't have all my surgeons on board yet. Is that a problem?" The answer might surprise you. Surgery centers have been stuck in an all-or-nothing technology trap for too long. Unlike EHR implementations that require full facility adoption, modern documentation solutions like Op Note offer a flexibility that ASC administrators didn't kn...

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39:25

Chris Caspar: Revenue Cycle Reality Check

The DocBuddy Journal ·

2026/02/26

Healthcare organizations are hemorrhaging revenue through preventable denials, documentation gaps, and front-office errors. Yet, many don't realize how much money they're leaving on the table. In this episode, host Erik Sunset sits down with Chris Caspar, CEO of Altruis, to explore what truly differentiates effective revenue cycle management from the commodity "get paid faster" promises flooding the market. Chris brings 15 years of healthcare technology experience, sharing candid insights ab...

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12:19

Op Note Rave Reviews + Cardio in the ASC

The DocBuddy Journal ·

2026/02/20

In this episode of the DocBuddy Journal, Erik Sunset shares a positive story straight from the field regarding one of our account managers at a recent Op Note go-live at a Florida multi-specialty surgery center. He also covers a major ASC update: CMS added 86 new cardiovascular procedure codes for 2026, opening new growth opportunities — but not without challenges like capital costs, staffing, and state regulations. If you lead or manage a surgery center, this episode gives you a clear look...

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16:11

America's Looming Doctor Shortage: What the Numbers...

The DocBuddy Journal ·

2026/02/05

The U.S. healthcare system is approaching a critical tipping point. By 2030, America will face a shortage of over 127,000 full-time physicians, representing more than 10% of the current workforce. In this episode of the DocBuddy Journal, host Erik Sunset breaks down eye-opening data from Medicus Healthcare Solutions that quantifies the severity of the physician shortage. Discover how 42% of current physicians are nearing retirement, and why qualified medical school applicants can't get resid...

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19:49

Anesthesia Shortages Are Reshaping ASC Operations

The DocBuddy Journal ·

2026/01/29

Welcome back to the DocBuddy Journal in 2026! In this episode, Erik tackles the persistent anesthesia shortage crisis that's reshaping ambulatory surgery center operations. From drug shortages to workforce gaps, learn how rising anesthesia subsidies are hitting $30M+ for major ASC management companies, why locum tenens usage has jumped 70% since 2024, and how surgery centers are adapting through CRNA-only models and workflow redesign. Erik also explains why software integration into the...

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15:50

Breaking Burnout: How 30 Minutes Can Save Physicians...

The DocBuddy Journal ·

2025/12/04

In this solo episode, host Erik Sunset explores two critical studies, the first on physician burnout and the second on practical solutions for ASC leaders. Discover how dedicating just one 20-30 minute appointment slot per day for administrative work reduced after-hours EHR use by 53 minutes and cut physician burnout by 81%. Erik also digs into CHG Healthcare's latest findings showing only 18% of physicians are highly engaged at work, and why leadership trust remains a key driver of sat...

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36:31

Phil Sayles: Consigned Chaos - Automating the OR

The DocBuddy Journal ·

2025/11/19

In this episode, host Erik sits down with Phil Sayles, CEO of Summate Technologies, to discuss a critical yet overlooked problem in healthcare: the analog documentation process for surgical implants. Drawing on his 16 years as a device rep for Synthes, Phil explains why operating rooms still rely on pen, paper, and sticky notes to track millions of dollars in medical implants. From missing implant data in patient records to week long revenue cycles at ambulatory surgery centers, the current ...

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58:42

Marc Ryan: The 2025 Government Shutdown’s Impact On...

The DocBuddy Journal ·

2025/10/21

We're three weeks into a government shutdown with no end in sight, and the healthcare industry is caught in the crossfire. Marc Ryan, Chief Solutions Officer at Lilac Software and author of The Healthcare Labyrinth, joins host Erik Sunset to break down what's really at stake as Democrats and Republicans dig in their heels over ACA subsidy extensions and healthcare cuts. From the $1 trillion in cuts to Medicaid and exchanges in the "One Big Beautiful Bill" to the ongoing Medicare physician pay...

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12:44

The Future of Health IT Investments in 2025 & Beyond

The DocBuddy Journal ·

2025/10/17

In this episode, we explore 2025's healthcare IT investment landscape and what it means for overwhelmed providers. Learn which technologies are getting funded, why workflow integration matters more than flashy features, and how to evaluate solutions that actually save time. Special thanks to KLAS Research and Bain & Company for their report. #HealthIT #HealthcarePodcast #HealthITPodcast

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30:01

How Surgery Centers Are Embracing Digital Transformation

The DocBuddy Journal ·

2025/09/10

Join DocBuddy Journal hosts Erik Sunset and Kiera Helms as they dive into the real-world experience of implementing new healthcare technology in ambulatory surgery centers. Kiera, one of DocBuddy's account managers, shares stories from her recent field implementations, revealing how surgery centers are moving from legacy systems to modern solutions like Op Note. Discover what it's really like on the ground from surgeon adoption to revenue cycle impacts that save facilities thousands in denie...

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31:19

Greg DeConciliis: Physician Leadership, Staff...

The DocBuddy Journal ·

2025/09/05

Join host Erik Sunset, DocBuddy's Chief Revenue Officer, as he sits down with Greg DeConciliis, Administrator of Boston Outpatient Surgical Suites, to explore the winning strategies behind one of New England's most successful ambulatory surgery centers. From humble beginnings in 2004 as a 3-OR facility to their upcoming expansion to an 8-OR, state-of-the-art center, Greg shares the blueprint for sustainable ASC growth. Greg also pulls back the curtain on everything from managing surgeon pref...

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13:16

Happy National ASC Month!

The DocBuddy Journal ·

2025/08/07

All of us at DocBuddy wish you a happy National ASC Month! In this episode, we covered resources to help you celebrate + advocate on behalf of your surgery center and the industry at large. Visit our good friends at ASCA to get their resources and learn how you can participate in National Advocacy Day in Washington DC using this link. We also discussed user feedback from a recent DocBuddy Op Note go live. Finally, we shared where you can see DocBuddy in person through the month of...

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17:25

Sounding the Alarm On Block Time Inefficiency

The DocBuddy Journal ·

2025/07/11

ASCs are losing money every single day through poor block time utilization, but it doesn't have to be this way. In this episode, Erik Sunset, DocBuddy's Chief Revenue Officer and host of the DocBuddy Journal, breaks down the Becker's article that's got the industry talking about underutilized ORs, scheduling inefficiencies, and the anesthesia shortage crisis. Erik shares game changing strategies that are actionable to maximize your OR capacity, from analytics-driven scheduling to collaborativ...

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33:03

Building Trust and Culture At Your ASC

The DocBuddy Journal ·

2025/06/20

In this episode of the Doc Buddy Journal, host Erik Sunset sits down with Jessica Bush, founder and CEO of Real Change RN, to explore what separates great healthcare leaders from managers. Jessica shares powerful insights on building authentic relationships, establishing trust through vulnerability, and creating a culture where teams want to follow rather than just comply. Drawing from her personal experience as both a healthcare professional and a patient advocate for her daughter, she revea...

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55:53

Marc Ryan: The Big Beautiful Episode

The DocBuddy Journal ·

2025/06/06

Join host Erik and Marc Ryan, Chief Solutions Officer of Lilac Software, as they dissect the latest congressional budget reconciliation drama and the "Big Beautiful Bill's" impact on healthcare. With razor-thin margins in both chambers, Republicans are pushing through nearly $1 trillion in healthcare cuts while Trump launches a drug pricing reform campaign. From Medicaid work requirements to Medicare physician payment fixes, discover what's really happening behind the political rhetoric. Toge...

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38:07

Rena Courtay: Addressing ASC Headwinds

The DocBuddy Journal ·

2025/05/30

America's surgery centers are caught in a perfect storm: physician shortages that have tripled anesthesia costs, a vanishing workforce of surgical technicians, and Medicare policies so out of alignment that patients pay more for outpatient surgery than hospital procedures. We sat down with Rena Courtay, VP of Ambulatory Surgery at Trinity Health and ASCA Board officer, to unpack the physician and anesthesia shortage, why some surgery centers are scrambling to fill sterile processing jobs, and...

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18:40

Key Insights from HealthEx 2025

The DocBuddy Journal ·

2025/05/14

Host Erik Sunset returns after a brief hiatus to discuss DocBuddy's innovative Op Note app, which transforms how ambulatory surgery centers handle operative reports. Erik also shared key insights from McDermott Will and Emery's HealthEx event in Nashville, highlighting key takeaways from the C-Suite panel featuring leaders from Surgery Partners, SCA Health, Regent Surgical, and AMSURG. Learn how DocBuddy's technology is addressing the critical need for tech adoption in ASCs by eli...

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121 results

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