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PODCAST

The Insider Travel Report Podcast

Insider Travel Report

Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers...

society & culture places & travel

All Episodes

6:34

How Century Cruises Is Expanding from China to Europe...

The Insider Travel Report Podcast ·

2026/04/21

David Fredericks, president and general manager of the Americas division of Century Cruises, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about strong growth in North America driven by travel advisors, with revenue performance reaching well over 300 percent of what was expected following fam trips to China. Fredericks discusses Century's expansion into Europe on the Danube, Rhine and Moselle, and plans for new ships in Europe and Egypt. He also reveals how the company combines

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24:01

What the Future Holds for Avoya Travel

The Insider Travel Report Podcast ·

2026/04/21

Phil Cappelli, CEO of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about his innovative host agency and how he intends to lead it in the years to come. Cappelli, who has been CEO since December, tells us how Avoya will support its advisors with technology, a new focus on luxury travel, and a new commission plan for the agency’s Live Leads lead generation program. For more information, visit www.joinavoya.com.All our Insider Travel Report video interviews are archived and

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4:45

How Hurtigruten Is Expanding Itineraries and Driving...

The Insider Travel Report Podcast ·

2026/04/20

Carly Biggart, vice president of sales and marketing for Hurtigruten Americas, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about record first-quarter sales growth, including a more than 50 percent increase through travel advisor channels. She discusses new itineraries such as the Inner Fjords Explorer, Arctic Line and Arctic Circle Explorer, and outlines advisor incentives, including discounted sailings, reduced solo supplements and resources available through the cruise

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5:01

Why Holland America Is Investing in Fleetwide...

The Insider Travel Report Podcast ·

2026/04/20

Beth Bodensteiner, president of Holland America Line, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about the company’s Evolution program, a refurbishment of six ships representing its largest investment in guest experience in 153 years. She explains the decision to focus on enhancing the existing fleet rather than building new ships, and details new features such as the Grand Dutch Cafe and solo veranda staterooms. For more information, visit www.hollandamerica.com All our

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18:33

Why Sea Cloud Cruises Stands Apart in Small Ship...

The Insider Travel Report Podcast ·

2026/04/19

Beth Butzlaff, Virtuoso general manager for the U.S., and Bill Smith, Sea Cloud brand ambassador, talk with Alan Fine of Insider Travel Report about how Sea Cloud Cruises is positioned through authenticity and legacy, as well as how it differs from traditional luxury cruise products. They also discuss small-ship sailing features including guest access to climb the masts, itinerary flexibility and the importance of travel advisors in telling the brand story. For more information, visit

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17:34

Discover the New Dune House Hotel on Atlantic Beach

The Insider Travel Report Podcast ·

2026/04/19

Erik Kreft, general manager of the new Dune House Hotel & Spa in Atlantic Beach, Fla., talks with James Shillinglaw of insider Travel Report, about his resort, which is inspired by the work of late Jacksonville architect William Morgan, with a design that blends vintage surf influences with a modern, understated approach to luxury. Kreft, who was named national GM of the year by AHLA in 2025, reveals the public spaces, dining options and more of this luxury boutique oceanfront property. For more

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8:59

Virtual Roadshow Spotlight: How to Use a Tour...

The Insider Travel Report Podcast ·

2026/04/16

When you think of destination weddings and honeymoons, the first thing that might not come to mind is how a tour operator can help you plan the perfect experience. In this interview, we talk to one tour operator who can help you and your clients create the top romantic experiences in the destinations it services. Alan Fine of Insider Travel Report interviews Kiran Nambiar, senior vice president of sales for ANZCRO. All our Insider Travel Report video interviews are archived and available on

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24:52

Virtual Roadshow: How to Work With Top Hotels to Plan...

The Insider Travel Report Podcast ·

2026/04/15

You may consider yourself to be an expert in planning honeymoons and destination weddings, but there are always professional resources you can turn to at top hotels when you need help. This panel features two top resorts that can inspire, create and develop your destination wedding or honeymoon plan for your clients. Moderated by Alan Fine, this panel features Maurella Ras, sales executive for Embassy Suites by Hilton Aruba Resort, and Daniela D’Amato, sales manager for Grotto Bay Beach Resort and

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37:53

Virtual Roadshow Panel:How Destinations Cater to...

The Insider Travel Report Podcast ·

2026/04/15

Top destinations around the world can help you plan and execute the perfect destination wedding or honeymoon experience for your clients. Discover the resources these destinations can provide to help you create the ultimate destination wedding or honeymoon. Moderated by Alan Fine of Insider Travel Report, this panel includes Robyn Basso, senior director-travel industry partnerships for the Hawaiian Islands; Shana C. Whyte, director of sales for the U.S.V.I Department of Tourism; and Antonia Urlic

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26:57

Virtual Roadshow: How to Choose the Right...

The Insider Travel Report Podcast ·

2026/04/13

For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of several all-inclusive properties who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Moderated by James Shillinglaw of Insider Travel Report, this panel includes Maria Cabera, product and operations coordinator for Bahia Principe Hotels & Resorts; Simona Gigli, romance manager

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23:51

Virtual Roadshow: How to Choose the Right...

The Insider Travel Report Podcast ·

2026/04/12

For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of all-inclusive resorts who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Moderated by James Shillinglaw of Insider Travel Report, this panel includes Melina Guerrero, weddings regional manager for Ocean Signature Resorts and Viviana Salgado Ferreyra, head of sales and marketing

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19:14

How Sea Cloud Cruises Stands Out in Luxury Travel

The Insider Travel Report Podcast ·

2026/04/09

Alex Sharp, CEO of Signature Travel Network, and Bill Smith, Sea Cloud brand ambassador, talk with Alan Fine of Insider Travel Report about positioning Sea Cloud Cruises within the luxury segment and how it differentiates through legacy, authenticity and small-ship sailing experiences. They also discuss ship size, onboard experience and unique sailing features including guest access to climb the masts, along with advisor training opportunities. For more information, visit www.seacloud.com. All

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19:04

Sponsored Interview: How Traveller Made Is Getting...

The Insider Travel Report Podcast ·

2026/04/09

Quentin Desurmont, president of Traveller Made, talks about Serandipians & Takuminas, the two luxury travel designer communities thriving under the Traveller Made umbrella, which are getting ready to meet this May at Essence of Panama. He details the importance of the Essence shows, the network’s series of luxury travel flagship events in Phuket, Panama and Sardinia. To express your interest in attending Essence of Panama, May 18-22, 2026, visit www.essenceofluxury.com/Panama/index.aspx. All

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7:55

How Margot Kong Built Her Agency Business with Travel...

The Insider Travel Report Podcast ·

2026/04/09

Margot Kong, owner of Journeys Unparalleled, talks with James Shillinglaw of Insider Travel Report at Travel Experts’ Summit 5 last month onboard AmaWaterways’ AmaMora. She details how she achieved success with support from her host agency, Travel Experts, and consortium, Virtuoso. After working for China specialist Imperial Tours, Kong began focusing on luxury family travel all around the world and is always eager to explore different cultures, histories and geographies. For more information, visit

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10:04

How This Mother-Daughter Team Grew Their Agency...

The Insider Travel Report Podcast ·

2026/04/07

Ashley and Carter Carey, a mother-daughter agency team with Ashley Carter Travel, talk with James Shillinglaw of Insider Travel Report at Travel Experts’ Summit 5 on an AmaWaterways cruise on the Danube. They detail how they got in the travel business, why they became members of Travel Experts, and how they plan to grow their business even more using their host agency’s resources and Virtuoso affiliation. For more information, visit www.ashleycareytravel.com or www.travel-xperts.com. All our

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10:43

Get an Update on Uniworld’s Luxury River Cruises

The Insider Travel Report Podcast ·

2026/04/07

Michele Palma, executive vice president of sales for Uniworld Boutique River Cruises, gives James Shillinglaw of Insider Travel Report an update on her luxury river cruise line at last month’s ASTA River Cruise Expo in Amsterdam. Palma talks about her line’s newest ships, and innovative itineraries, as well as how travel advisors should be selling Uniworld today. For more information, visit www.uniworld.com. All our Insider Travel Report video interviews are archived and available on our Youtube

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10:45

Meet the New President of NCL as He Gets His First...

The Insider Travel Report Podcast ·

2026/04/05

Mark Kazlauskas, president of Norwegian Cruise Line (NCL), talks with James Shillinglaw of Insider Travel Report about his brand-new Norwegian Luna, the opportunity he sees in taking over as brand leader, and what prepared him for this new role overseeing a major cruise line. Kazlauskas also details what he likes about the ship, the brand overall and what he hopes to achieve. For more information, visit www.ncl.com.All our Insider Travel Report video interviews are archived and available on

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15:41

What’s the Future for VIVA Cruises on the Rivers of...

The Insider Travel Report Podcast ·

2026/04/03

Andrea Kruse, CEO and co-founder of VIVA Cruises, talks with James Shillinglaw of Insider Travel Report at last month's ASTA River Cruise Expo in Amsterdam about her relatively young but growing river cruise brand. Launched in late 2018, VIVA Cruises will have 10 ships carrying no more than 190 guests each, sailing throughout Europe by mid-2026. Headquartered in Düsseldorf, the cruise line is owned by Scylla AG, a major builder of river ships. And now it's firmly targeting the U.S. river cruise

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17:45

How Tauck Navigates the Rivers of Europe and Beyond

The Insider Travel Report Podcast ·

2026/04/02

Steve Spivak, vice president-global sales and reservations for Tauck, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo in Amsterdam about the growth of his upscale river cruise fleet. With two news ships in France and more to come, Tauck has become a major force in luxury river cruising, in tandem with its growth as a major bespoke tour operator. For more information, visit www.tauck.com. All our Insider Travel Report video interviews are archived and

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15:11

Discover the Off-the-Beaten Path with Japan Travel...

The Insider Travel Report Podcast ·

2026/04/02

Mika White, co-founder of Tourism Exchange Japan, talks with James Shillinglaw of insider Travel Report about Japan Travel Trade Portal, a new B2B platform that is launching to help travel advisors to make reservations in hard-to-book regional Japan accommodations and experiences. These are in lesser-known regions of the country in off-the-beaten-track destinations that can open the “real” Japan for American travelers. For more information, visit https://japantraveltradeportal.jp/?lang=en. All our

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1,013 results

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