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PODCAST

Thinking CAAP

Welcome to the Thinking CAAP podcast! Community Action Association of Pennsylvania (CAAP) is the Pennsylvania State Association that represents the network of 42 Community Action Agencies. CAAP is the statewide voice for local agencies and low-income citizens. It"s also the primary source of advocacy, education, technical assistance, news, and networking for Community Action in the Commonwealth. CEO Beck Moore and Amanda Hoprich created this podcast as a resource for community action professionals

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All Episodes

01:14:49

EP. 46 Meet Marie Conley: Keynote Speaker for the...

Thinking CAAP ·

2026/10/05

In this re-release episode of Thinking CAAP, Beck Moore reaches back into the archives for a timely conversation with Marie Conley, founder of M Conley Consulting and an upcoming keynote speaker at CAAP's 2026 Annual Conference, Mission Possible. Marie joins Beck Moore and Heather Holloway for a conversation about leadership, workplace culture, empathy, health advocacy, and what it means to live a "point-worthy" life. She shares how her nonlinear career path shaped her work as an HR anthropologist

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01:05:03

EP. 45 Beyond Burnout: What Mission-Driven Leaders...

Thinking CAAP ·

2026/09/21

In this episode of Thinking CAAP, Beck Moore and Heather Holloway welcome Rachel Barnard, founder and CEO of Creative Civility, for a conversation about burnout, resilience, and what it takes to build organizations where people can truly thrive. Rachel challenges the idea that burnout is a personal failing, especially for people in human services and mission-driven work. Instead, she frames burnout as a signal that the work, the environment, and the systems may need closer attention. Together, Beck,

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45:27

EP. 44 Building Healthier Leaders: Creating Cultures...

Thinking CAAP ·

2026/09/08

In this episode of Thinking CAAP, Beck Moore welcomes Kara Hardin for part 2 of a conversation about what happens after we recognize our patterns of striving, over-functioning, and self-protection. Beck shares a deeply personal story from the beginning of COVID, reflecting on fear, identity, transition, and the terrifying but life-changing work of becoming more congruent with himself. Kara builds on that story by exploring the difference between automatic striving and deliberate striving, and how

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48:03

EP. 43 When Success Stops Feeling Like Success:...

Thinking CAAP ·

2026/08/17

In this episode of Thinking CAAP, Beck Moore welcomes Kara Hardin, founder of The Practice Lab, for a conversation about achievement, identity, burnout, and the patterns that shape how we lead. Kara explores how the same strategies that help high achievers succeed can also lead them toward exhaustion, especially when they try to control themselves enough to control the world around them. Through stories about work, parenting, running, fishing, striving, and self-improvement, Beck and Kara unpack

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47:58

EP. 42 Holding Onto Hope

Thinking CAAP ·

2026/08/03

In this episode of Thinking CAAP, Beck Moore and Heather Holloway welcome Brandi Fleming, Executive Director of Indiana County Community Action Program, for a conversation about leadership, service, responsibility, and what it means to keep holding hope for a community. Brandi shares what has kept her rooted in Indiana County and how Community Action helps create pathways to stability and opportunity for individuals and families. She reflects on the increasingly complex challenges people are facing,

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49:58

EP. 41 Why Work Should Feel More Human

Thinking CAAP ·

2026/07/20

In this episode of Thinking CAAP, Beck Moore welcomes Bree Groff back to the podcast for a conversation about work, joy, humanity, leadership, and what it means to create organizations where people can feel more like themselves. Bree, author of Today Was Fun, shares the core idea behind her book: work does not have to be something we simply endure. Instead, work can be understood as something that creates value for others and for the world, with joy and humanity built into the way we lead,

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01:02:48

EP. 40 The Secret to Keeping Members Engaged

Thinking CAAP ·

2026/07/06

In this episode of Thinking CAAP, Heather Holloway flips the script and interviews host Beck Moore, CEO of the Community Action Association of Pennsylvania, for a behind-the-scenes conversation about what CAAP does, how membership works, and what it means to support a statewide network of Community Action Agencies. Beck shares how CAAP supports Pennsylvania's 42 Community Action Agencies through training, technical assistance, professional development, advocacy, enterprise solutions, conferences,

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01:00:13

EP. 39 Stronger Together: Leadership, Advocacy, and...

Thinking CAAP ·

2026/06/15

In this episode of Thinking CAAP, Beck Moore and Heather Holloway welcome Amanda Shelton, CEO and Executive Director of the Texas Association of Community Action Agencies (TACAA), for a conversation about Community Action, state association leadership, storytelling, advocacy, and the evolving needs of local agencies. Amanda shares her journey from working at a local Community Action Agency in Harris County, Texas, to leading the statewide association that supports agencies across all 254 Texas

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01:13:35

EP. 38 Workplace Culture & Leadership: How Empathy...

Thinking CAAP ·

2026/06/01

In this episode of Thinking CAAP, Beck Moore and Heather Holloway welcome Marie Connelly for a conversation about leadership, workplace culture, empathy, health advocacy, and what it means to live a "point-worthy" life. Marie shares how her nonlinear career path shaped her work as an HR anthropologist, giving her the opportunity to observe workplace dynamics across campaigns, nonprofits, higher education, healthcare, hospitality, and leadership development. She reflects on what strong leaders do

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01:19:22

Leading Together

Thinking CAAP ·

2026/05/18

In this episode of Thinking CAAP, host Beck Moore is joined by Hattie McCarter and Ellen Min for a deeply honest conversation about friendship, leadership, boundaries, celebration, insecurity, and what it means to grow without comparison. Together, they reflect on how their relationship began through CAAP spaces, speaking opportunities, shared values, and honest check-ins that became something much deeper than professional connection. The conversation explores what leaders can learn from healthy

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43:51

Ep. 36 The Leadership Skill AI Can't Replace

Thinking CAAP ·

2026/05/04

As artificial intelligence continues to reshape the workplace, one question remains at the center of it all: how do we stay human? In this episode of Thinking CAAP, Beck Moore sits down with keynote speaker Smiley Poswolsky to explore the intersection of technology, culture, and connection and why human relationships are more important now than ever. Smiley shares insights from over a decade of work in workplace culture, diving into: Why connection (not AI) is the real differentiator in the future

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44:09

Ep. 35 How PA Navigate Is Transforming Care Beyond...

Thinking CAAP ·

2026/04/20

In this episode of Thinking CAAP, Beck Moore is joined by Tanoa Fagan of FindHelp and Maria Welch of Geisinger for a deeper look at the systems, partnerships, and people behind PA Navigate. Tanoa shares how FindHelp's technology is designed to connect people to free and reduced-cost services with dignity and ease, and explains why social care must be treated as part of holistic care. Maria offers the healthcare perspective, highlighting how trust, connectivity, and strong community partnerships help

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37:50

Ep. 34 Why Choose Board Service and What Makes a CAAP...

Thinking CAAP ·

2026/04/06

What does it really mean to serve on a Community Action board? In this episode of Thinking CAAP, Beck Moore explores that question through two separate conversations with board members who bring very different experiences and a shared commitment to community. In the first half of the episode, Beck talks with Aron Carter, who reflects on his journey from being a Head Start graduate to serving on the board of STEP, Inc. Aron shares why vulnerability matters in board service, why nonprofit work is

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56:39

EP. 33 Empathy Mapping: The Simple Tool That Changes...

Thinking CAAP ·

2026/03/16

How do we create conversations that truly elevate community voices? In this episode of Thinking CAAP, Beck Moore sits down with Michael Emmart to explore empathy mapping, a design-thinking tool that helps communities better understand each other's perspectives. Originally used in product design, empathy mapping is now helping organizations reduce hierarchy in discussions, strengthen collaboration, and uncover deeper insights about community needs. Together, they discuss how empathy mapping aligns

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53:13

Ep. 32 Conversations Worth Having

Thinking CAAP ·

2026/03/02

What if the most powerful tool in community action isn't funding, policy, or programming — but conversation? In this episode of Thinking CAAP, Beck Moore is joined by Kelly Stewart and Michael Emmart to explore how strategic dialogue shapes organizational culture, strengthens families, and prevents unnecessary system involvement. From the PACE framework to Appreciative Inquiry, the conversation dives into: How language and bias influence outcomes Why generative questions unlock community-led

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54:43

Ep. 31 What Nonprofits Get Wrong about AI

Thinking CAAP ·

2026/02/16

Artificial intelligence is already showing up in human services, whether organizations are ready for it or not. In this episode of Thinking CAAP, host Beck Moore is joined by Amanda Hoprich and Ryan Peasley from WIPFLI to unpack what AI actually means for human services organizations, including Community Action agencies. Together, they explore common fears, compliance concerns, and misconceptions and clarify why AI should be viewed as an augmentation tool, not a replacement for human work. The

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56:00

Ep. 30 Master Your Vibe - Building Meaningful...

Thinking CAAP ·

2026/02/02

In this episode of Thinking CAAP, Beck Moore and Heather Holloway are joined by relational health expert and former U.S. Marine Becca Spahr for a powerful conversation about social connection—and why it may be one of the most overlooked drivers of individual, organizational, and community wellbeing. Together, they explore social health as the "third pillar" alongside physical and mental health, drawing from research, lived experience, and real-world leadership lessons. From the science behind

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56:29

Ep. 29 PA Navigate | Connecting Healthcare &...

Thinking CAAP ·

2026/01/19

In this episode of Thinking CAAP, Beck Moore is joined by PA Navigate's lead champions, Kat Royer and Matt Moser, for a deep dive into how community-based organizations (CBOs) and healthcare providers are working together to address social determinants of health across Pennsylvania. Through stories, real-time data, and practical insights, they unpack the promise of PA Navigate—a shared platform transforming how individuals and families connect with essential services like housing, food, and

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31:54

Ep. 28 Fundraising with Purpose: Relationships at the...

Thinking CAAP ·

2026/01/05

When people think of fundraising, they often picture high-powered galas or million-dollar checks, but for Joe Cuozzo, it all comes back to relationships. In this episode, Beck Moore and Heather Holloway sit down with the Director of Development at Bucks County Opportunity Council to talk about what fundraising looks like when it's rooted in community, trust, and real conversation. With more than two decades in the field, Joe shares candid reflections on what works, what doesn't, and what actually

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09:46

EP. 27 - Must-Listen ThinkingCAAP Episodes:...

Thinking CAAP ·

2025/12/15

In this special end-of-year episode, Beck Moore pauses to reflect on the journey of the Thinking CAAP Podcast so far. Instead of a new guest conversation, Beck offers a personal recap of the episodes that have shaped him most as a CEO, colleague, and advocate for community action. From lessons in leadership and vulnerability to moments of growth and unscripted connection, this episode is a heartfelt tribute to the power of dialogue and the stories that define our work. Whether you're brand new to

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