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PODCAST

Thinking CAAP

Welcome to the Thinking CAAP podcast! Community Action Association of Pennsylvania (CAAP) is the Pennsylvania State Association that represents the network of 42 Community Action Agencies. CAAP is the statewide voice for local agencies and low-income citizens. It"s also the primary source of advocacy, education, technical assistance, news, and networking for Community Action in the Commonwealth. CEO Beck Moore and Amanda Hoprich created this podcast as a resource for community action professionals

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All Episodes

58:07

Ep. 24 Sharing the Mic: How Listening Can Change Systems

Thinking CAAP ·

2025/11/03

In this powerful episode, co-hosts Beck Moore and Heather Holloway sit down with Vanessa Philbert and Kristy Aurand from Community Action Partnership of Lancaster to explore how language shapes access, dignity, and inclusion. From developing an intentional lexicon to navigating real-world communication challenges, Vanessa and Kristy share how their organization is putting language justice into practice, one word at a time. Together, they unpack what it means to retire outdated terms, center

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01:00:10

Ep. 23 Surf the Waves: How to Master Imposter Syndrome

Thinking CAAP ·

2025/10/30

Beck Moore and Heather Holloway sit down with Dr. Vanessa Shannon, a certified mental performance consultant who's coached everyone from college athletes to MLB players. Together, they unpack the psychology behind imposter syndrome…why even high performers doubt themselves, and how to master that doubt instead of running from it. Vanessa shares science-backed strategies for grounding, confidence, and emotional regulation, and offers practical ways for mission-driven professionals to stay calm and

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55:45

EP. 22 Fixing What’s Broken: The Program Changing...

Thinking CAAP ·

2025/10/24

What if solving the childcare crisis required rethinking not just funding, but the entire workforce model? In this episode of the Thinking CAAP podcast, Beck Moore and Heather Holloway are joined by Rachelle Abbott, President & CEO of STEP, Inc., and Meghann McBryan, Special Projects Coordinator, to unpack how one Community Action agency turned a regional staffing crisis into a sustainable, scalable solution. You’ll hear how STEP’s Substitute Aid Pool program (originally funded by ARPA dollars)

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01:03:59

Ep. 21 Leaning into Fear: Ellen Min on Learning,...

Thinking CAAP ·

2025/10/06

In this heartfelt episode of the Thinking CAAP podcast, co-hosts Beck Moore and Heather Holloway sit down with Ellen Min, educator, DEI leader, and passionate community-builder, for an honest, empowering conversation about what it means to lead with humanity. Ellen shares stories from her journey as a second-generation Korean American, reflecting on the early language barriers, classroom experiences, and personal mentors that shaped her purpose-driven leadership style. From her start in education to

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52:30

Ep. 20 "Today Was Fun!" Rethinking Workplace Culture...

Thinking CAAP ·

2025/09/22

In this energizing episode of the Thinking CAAP podcast, co-hosts Beck Moore and Heather Holloway welcome Bree Groff, author of Today Was Fun and workplace culture expert, for a fresh take on what it really means to enjoy your work. Together, they explore how joy, authenticity, and psychological safety aren’t luxuries, but essentials for engaged and effective teams. Bree shares insights from her book and keynote experience, exploring the small yet powerful changes leaders can make to foster more

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01:00:12

Ep. 19 Blueprint for Better Teams: Safety, Trust, and...

Thinking CAAP ·

2025/09/08

In this episode of the ThinkingCAAP podcast, host Beck Moore is joined by Ashley Bulley (Executive Director of ECHOS) and Amanda Hoprich (Growth Marketing Manager at WIPFLI) for a powerful conversation on leadership, team dynamics, and the human side of mission-driven work. Together, they explore what it takes to build strong, collaborative teams in the nonprofit and Community Action world—sharing lessons on managing conflict, creating psychological safety, and embracing vulnerability as a catalyst

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59:16

EP. 18 Monkeys and Mindset: A Delegation Masterclass

Thinking CAAP ·

2025/08/18

Leadership consultant, TEDx speaker, and bestselling author Brenda Reynolds joins Beck Moore and Heather Holloway to explore how leaders can delegate more effectively—without burning out. Brenda introduces the concept of “monkey management” and unpacks why so many leaders feel overwhelmed. Together, they discuss practical strategies for building trust, setting clear expectations, and creating trauma-informed workplace cultures where everyone can thrive. Plus, Brenda shares details on her “Coming

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01:07:06

EP. 17 Managing Up: Strategies for Leading from Any Role

Thinking CAAP ·

2025/08/04

What does it really mean to “manage up”—and why is it so vital for healthy, mission-driven teams? In this episode of the Thinking CAAP podcast, Beck Moore and Heather Holloway from Holloway Media Services sit down with CAAP’s own Erika Carpin and Georgia Del Freo for an honest, practical conversation about managing up, building trust, and creating a culture where communication flows both ways. From conference planning to capacity building, they share real-world examples of how delegation, feedback,

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01:09:20

EP. 16 What is Mission-Driven Leadership? Lessons in...

Thinking CAAP ·

2025/07/21

In this special episode of Thinking CAAP, Heather Holloway flips the script and interviews CAAP President & CEO Beck Moore about the heart behind the mission. From his powerful personal story—including experiencing homelessness—to his bold vision for the future of Community Action, Beck gets real about what it means to lead with empathy, authenticity, and intention. Together, Heather and Beck dive into topics like building inclusive workplace cultures, modeling wellbeing, empowering teams, and

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21:37

EP. 15 Central Susquehanna Opportunities

Thinking CAAP ·

2025/07/03

What happens when one organization dares to break silos, embrace long-term partnerships, and tackle deep-rooted challenges like housing insecurity and generational poverty head-on? In this episode of the Thinking CAAP podcast, Beck Moore and Amanda Hoprich sit down with Megan Bair, Executive Director of Central Susquehanna Opportunities (CSO), to explore the agency’s evolving role in addressing urgent community needs across Columbia, Montour, and Northumberland counties. From self-sufficiency

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34:25

EP. 14 Leadership

Thinking CAAP ·

2025/06/16

What does it take to grow into a confident nonprofit leader while cultivating a culture where teams thrive and missions succeed? In this energizing episode of the Thinking CAAP podcast, Beck Moore and Amanda Hoprich sit down with Rachelle Abbott, CEO of STEP, Inc. and Megan Bair, CEO of Central Susquehanna Opportunities, Inc. (CSO), to unpack the real-world journey from planner to executive—and the lessons learned along the way. This episode dives deep into building a positive organizational culture

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01:03:35

EP. 13 South Central Community Action Programs

Thinking CAAP ·

2025/06/02

What does it take to lead with heart, challenge assumptions, and create real transformation in the fight against poverty? In this powerful episode of the Thinking CAAP podcast, Beck and Heather sit down with Megan Shreve, CEO of South Central Community Action Programs (SCCAP) and board chair of CAAP, to explore the bold strategies and deep empathy behind her leadership journey. Megan shares how programs like Support Circles are helping families not just survive but thrive by creating safe,

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34:11

EP. 12 Central Susquehanna Opportunities & Community...

Thinking CAAP ·

2025/05/27

Every day, Community Action agencies uplift individuals and families by creating supportive environments where real transformation can take root. But what does it take to truly engage a community, beyond simply providing services? In this special episode of the Thinking CAAP podcast, we highlight the stories of two passionate leaders who are breaking down barriers and building trust from the ground up. Beck and Heather sit down with Alexis Kindle, EARN Project Coordinator at Central Susquehanna

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39:44

EP. 11 Office of Child Development & Early Learning

Thinking CAAP ·

2025/05/19

What happens when lived experience, cultural identity, and a passion for equity come together in one leader? In this episode, we explore how a personal journey fuels professional impact. In this episode of the Thinking CAAP podcast, Beck and Heather sit down with Luisa Olivo-Wolf, Bureau Director of Early Learning Policy and Professional Development at the Office of Child Development and Early Learning. Luisa shares her inspiring journey from frontline social worker at Community Progress Council to

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42:23

EP. 10 Tableland Services, Inc. & Fayette County...

Thinking CAAP ·

2025/05/12

Every day, Community Action professionals transform struggles into meaningful opportunities, creating sustainable change in communities across Pennsylvania. But what does it take to turn lived experience and strategic vision into programs that genuinely empower people? In this special episode of the Thinking CAAP podcast, you'll hear inspiring stories from two dynamic leaders whose innovative work is reshaping how we approach employment, recovery, reentry, and community development. Tune in to

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52:50

EP. 09 Central Susquehanna Opportunities, Inc. &...

Thinking CAAP ·

2025/05/05

In the world of social services, burnout is real—but so is hope. In this episode of the Thinking CAAP podcast, Beck and Heather sit down with Amy Misunas and Raelyn Jackson, two passionate professionals from Central Susquehanna Opportunities, Inc., and STEP, Inc., who share powerful insights on the emotional toll—and deep rewards—of Community Action work. Amy shares what motivates her as a caseworker and why asking for help is one of the strongest things a person can do. She brings forward

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25:33

EP. 08 Step, Inc.

Thinking CAAP ·

2025/04/04

From childcare shortages to rural transportation gaps, STEP, Inc. is redefining what’s possible in Community Action. In this episode, CEO Rachelle Abbott joins Beck Moore to explore how STEP is breaking barriers with innovative childcare solutions and tackling transportation deserts in rural Pennsylvania. Rachelle also shares insights on trauma-informed intake processes, the economic impact of Community Action, and how these initiatives create lasting, sustainable growth for local communities. Don’t

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32:24

EP. 07 TriCounty Community Action

Thinking CAAP ·

2025/03/05

In this episode of ThinkingCAAP, Beck Moore and Amanda Hoprich sit down with Jen Wintermyer, CEO of Tri County Community Action, to uncover how data-driven strategies are reshaping the fight against poverty. Jen shares the innovative ways her organization leverages data to address social determinants of health, foster meaningful partnerships, and develop programs that truly meet community needs. From surprising insights—like the role of refrigerators in maternal health—to actionable advice for

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25:07

EP. 06 Beck's Leadership Journey

Thinking CAAP ·

2025/02/01

What makes a leader truly effective? In this episode of ThinkingCAAP, Heather Holloway takes the host seat to interview Beck Moore about his leadership journey and the experiences that shaped his approach to creating a positive workplace culture. He opens up about why vulnerability is a leader’s greatest strength, how gratitude-driven mentorship can empower teams, and the importance of fostering a supportive, growth-focused workplace culture. Tune in to hear Beck's take on balancing priorities as a

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29:32

EP. 05 Storytelling in Community Action

Thinking CAAP ·

2024/12/10

In this episode, host Beck Moore is joined by Heather Holloway of Holloway Media Services to discuss the art of storytelling in Community Action. Heather shares her expertise on crafting authentic content, building brand awareness, and telling your organization's story in a way that connects with your audience. Discover practical strategies for creating content that not only informs but inspires, helping your agency amplify its mission and engage the community. Tune in to learn how powerful

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24 results

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