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PODCAST

Empathy in Tech

Empathy is transforming technology in surprising ways. Join hosts Andrea Goulet and Ray Myers as they discuss industry trends, cutting-edge research, practical skills, and ethical explorations around empathy in tech.

science social sciences

All Episodes

43:38

Empathy, Identity, and Collaboration with Zhou Fang

Empathy in Tech ·

2025/08/30

Zhou Fang is the founder of Intersectional Group - a leadership, people and culture practice with a focus on intersectionality, empathy, compassion, intentionality, as well as curiosity.Zhou is a passionate advocate for pay transparency and equity, mental wellbeing, immigration reform, and climate justice, as well as a committed ally for the LGBTQ+ and Indigenous communities.Currently, Zhou serves on the board of Portland HR Management Association, as well as a thought leader for the Policy

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26:56

Building Amotions AI w/ Pianpian Xu Guthrie

Empathy in Tech ·

2025/06/20

Pianpian Xu Guthrie is founder and CEO of Amotions AI, a startup that provides an emotionally intelligent real-time AI coach live in calls and AI role play for leaders and employees in areas like sales.Before founding Amotions AI, she led product management and growth at multiple tech companies such as GoDaddy and Ticketmaster.She aims to use technology to improve people's lives across socioeconomic circumstances and cultures.LINKS Pianpian’s LinkedIn Amotions The Psychology of Money by Morgan

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41:16

Empathy in Wrestling? John Cena Turns Heel

Empathy in Tech ·

2025/05/24

How do you turn a hero into a villain? Andrea and Ray dip into the world of professional wrestling to explore unconventional and surprisingly subtle uses of empathy in John Cena's recent storyline of becoming a "heel".LINKS Video: "Betrayal Moment" at Elimination Chamber Video: John Cena's first heel promo speech at WWE RAW Wikipedia glossary of pro wrestling terms Empathy In Tech Episode: Who is the Business? Radiolab episode: Montreal ScrewjobHOSTS Andrea Goulet LinkedIn | andreagoulet.com

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46:00

Researching Empathy in Software Development

Empathy in Tech ·

2025/05/08

Hashini Gunatilake is a researcher exploring the role of empathy in developer-stakeholder interactions within software engineering. She is currently pursuing her PhD in Software Engineering at Monash University as part of the HumaniSE Lab to identify ways to improve software engineering processes and outcomes through empathetic practices. Her research contributions have been published in leading software engineering journals, including ACM Transactions on Software Engineering and Methodology

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30:34

Empathy and Logic: Facing Fears

Empathy in Tech ·

2025/03/14

In this vulnerable impromptu session, Andrea examines the roots of discomfort she experiences trying to absorb mathematical jargon. Ray rethinks his approach, emphasizing that the true role of logic should be to bring us together rather than push us apart.LINKS First-order logic - Wikipedia Euclid's Proof that √2 is Irrational Types of Reasoning Legacy Code Rocks community and podcast Episode: Are GUIs Anti-social?! Episode: They Called Me a Turnip! With Jeremy Adamson Video by Ray on

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30:48

Empathy for Tech Innovation with Christian Idiodi

Empathy in Tech ·

2025/02/27

Christian Idiodi is a leader in the product industry and a Partner at Silicon Valley Product Group. For over 15 years, he has developed teams that build innovative, disruptive, and market-transforming technology products. He has worked with organizations such as CareerBuilder, Merrill Corporation, Microsoft, Starbucks, and Squarespace and teaches product management and innovation at Virginia Commonwealth University.Christian is passionate about creating practical tech solutions for Africa's social

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58:43

Making Software Habitable with Tudor Girba

Empathy in Tech ·

2025/01/22

Tudor Girba is the CEO of feenk, a company focused on modernizing legacy systems. They do that through Moldable Development, a way of programming through custom tools. They build Glamorous Toolkit, a free and open-source moldable development environment, to show how working through thousands of custom tools per system can be practical.Sponsored by CodeCrafters - discount linkLINKS Tudor's LinkedIn feenk Glamorous Toolkit Moldable Development Rising Strong by Brené Brown Global Village by

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60:24

Data Science That Listens with Indi Young

Empathy in Tech ·

2025/01/03

Today on the show, we have Indi Young, who is known for data science that listens. Indi is a problem-discovery researcher who makes tools that support inclusive and responsible solutions for a broader variety of thinking styles. She teaches courses online, writes books & essays, presents talks and does podcast appearances, and pens helpful posts on LinkedIn.HOSTS Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT EMPATHY IN TECHEmpathy in Tech is on a

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48:51

Rewriting the Rules of Expertise with J. B. Rainsberger

Empathy in Tech ·

2024/12/05

In this episode of Empathy in Tech, Andrea and Ray sit down with J.B. Rainsberger, a software professional who transitioned from a purely technical focus to championing interpersonal skills in the tech world. J.B. shares his evolution from a programmer obsessed with "correct" solutions to a mentor helping others navigate the human challenges of software development. Through stories of personal growth, insights from Buddhism, and reflections on the dangers of dogmatic expertise, J.B. challenges

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56:42

Technoethics

Empathy in Tech ·

2024/11/20

What ethical responsibilities do we have as technologists? Andrea and Ray dive into the paper that introduced the term “technoethics” and grapple with applying the principles to today’s challenges.LINKS Paper: Towards a Technoethics, Mario Bunge, 1975 Ray leaves AI! Paper: “My code is sh*t”: Negative automatic thoughts and outcomes of a behavioral experiment for code review anxiety NATO Software Engineering Conferences Github Copilot & code quality Wheelchair-to-Warfare pipeline article:

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31:09

Hardcore Soft Skills with Yadi Caro

Empathy in Tech ·

2024/11/04

Yadi Caro, host of the Hardcore Soft Skills podcast joins us to discuss her experience cultivating high-performing teams and organizations, which she's developed through 15 years working with developers and engineers in the US Military.LINKS Hardcore Soft Skills podcast Yadi's LinkedIn Yadi's courses Team of Teams by General Stanley McChrystal Turn The Ship Around by Captain David MarquetHOSTS Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT

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37:02

Designing Brave New Organizations With Amy J Wilson

Empathy in Tech ·

2024/10/16

Amy J Wilson, founder of The Empathy Action Lab, shares her quest to build brave new organizations by centering worker voice and changing our relationship with change.LINKS Amy's website Amy's LinkedIn Amy's Book "Empathy For Change" "New Power" by Jeremy Heimans and Henry Timms "Power Over vs Power With" and Mary Parker Follett Buddhist Impermanence "God is change" - Octavia Butler quoteHOSTS Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT

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33:55

They Called Me a Turnip! With Jeremy Adamson

Empathy in Tech ·

2024/10/02

Jeremy Adamson, author of Geeks With Empathy, shares his journey learning the value of human connection in workplace and how it shapes his approach to business strategy.LINKS Jeremy's website Geeks With Empathy book Jeremy's LinkedInHOSTS Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTubeABOUT EMPATHY IN TECHEmpathy in Tech is on a mission to accelerate the responsible adoption of empathy in the tech industry by: Closing the empathy skills gap by treating

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37:18

AI Meets The Enterprise with John Willis

Empathy in Tech ·

2024/09/12

DevOps pioneer John Willis talks about his journey through decades of changes in the IT industry, the rise of Artificial Intelligence, and the people behind it.LINKS John's LinkedIn John's books Deming's 14 Points / video AI Model Collapse (Nature article) Goldratt's Theory of Constraints DevOps (wikipedia)HOSTS Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Mender.AIABOUT EMPATHY IN TECHEmpathy in Tech is on a mission to accelerate the responsible adoption of empathy in the

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46:18

Who is "The Business"?

Empathy in Tech ·

2024/09/04

What do we mean when we talk about what "The Business" wants? Aren't we part of the business? If not us then who? Andrea and Ray discuss the tension between roles, and the alienation experienced from both sides.LINKS Dr. Nick Morgan (communications coach) Paper: “A grounded theory of coordination in remote-first and hybrid software teams” by Ronnie de Souza Santos and Paul Ralph How Empathy Drove Grace Hopper's Software Development by Andrea Goulet ACL2: A Computational Logic for Applicative

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29:16

Are GUIs Anti-Social?

Empathy in Tech ·

2024/08/28

Does accessibility put up it's own kind of wall? Andrea and Ray discuss how GUIs are arguably more AND less "social" than alternatives such as textual interfaces like scripting.LINKS CoRecursive Episode "Navigating Corporate Giants" - Jeffrey Snover and the Making of PowerShell PowerShell Bret Victor Bret Victor talk: Inventing on Principle HyperCard Archaic Windows version saves the day during CrowdStrike outage "Expect it most when you expect itleast" - Lorin Hochstein on CroudStrike

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31:29

Empathy and Organizational Effectiveness with Belle...

Empathy in Tech ·

2024/08/22

Belle Walker is the owner of Belleview Consulting, which takes organizations from Friction to Function by developing human-centric organizational models that help clients across many industries recapture lost efficiency and engagement.Belle is an international bestselling author of the book Generation Innovation, a TEDx speaker, and has built several successful technology teams including one responsible for the quality of maps for autonomous vehicles, where she was awarded two patents. Belle began

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32:40

Building Inclusive Cultures with Minette Norman

Empathy in Tech ·

2024/08/14

Minette Norman is an award-winning author, speaker, and leadership consultant who previously spent decades leading global technical teams in the Silicon Valley software industry.Her most recent position before starting her consultancy was as Vice President of Engineering Practice at Autodesk. Responsible for influencing more than 3,500 engineers around the globe, she focused on state-of-the-art engineering practices while nurturing a collaborative and inclusive culture.As the author of The Boldly

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35:18

Star Trek and Empathy Stereotypes

Empathy in Tech ·

2024/08/07

Andrea and Ray explore perspectives of empathy in the pop psyche through the portrayals of characters Deanna Troi and Data on Star Trek: The Next Generation!LINKS Jamil Zaki on the Roddenberry Hypothesis SWE-Agent paper reading on NopilotHOSTS Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Mender.AIABOUT EMPATHY IN TECHEmpathy in Tech’s mission is to accelerate the responsible adoption of empathy in the tech industry to help humanity solve our most pressing and complex problems

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37:45

Overcoming Isolation at Work with Nethra Samarawickrema

Empathy in Tech ·

2024/08/01

Nethra Samarawickrema is a career and executive coach who helps people align their work with their values. She supports her clients in making career transitions and writing their own scripts to actualize lives that express who they are. Her work is grounded in empathy and she coaches entrepreneurs, engineers, academics, writers, artists, and startup co-founders to listen to their needs and actualize their full potential. She also works with organizations, combining insights from Anthropology, Design

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23 results

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