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PODCAST

You Should Know

"You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace dynamics. Proudly brought to you by WRKdefined with hosts William Tincup and Ryan Leary.

business management

All Episodes

46:24

How Internal Mobility Really Works: Insights from...

You Should Know ·

2026/02/03

Internal mobility is one of the most misunderstood dynamics in modern organizations. JR Keller brings the empirical lens that most leaders never get. His research at Cornell University’s ILR School unpacks how hiring decisions are made, how managers balance team performance with talent development, and why employees often misinterpret the signals around opportunity. This episode moves past slogans and gets into the real mechanics: incentives, culture, language, and the behavioral patterns that shape

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34:57

Why Findem’s acquisition of Getro signals a shift...

You Should Know ·

2025/12/23

Talent acquisition is flooded with AI tools, but most hiring teams are still optimizing for activity instead of results. Bad data, shallow signals, and outdated job posts continue to slow real progress, even as technology accelerates.In this episode, the conversation centers on the acquisition of Getro by Findem and what it reveals about the future of recruiting. The focus stays on outcomes over tools, why weak network ties surface the best opportunities, and how intelligent job posts change

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39:27

What AI Adoption at ADP Reveals About Employee...

You Should Know ·

2025/12/22

AI is moving quickly from experimentation to everyday use inside large organizations, especially when it comes to employee experience. Adoption alone is no longer the headline. What matters is whether people trust the technology, understand how it is being used, and can see real outcomes tied to that usage. At scale, those questions carry more weight and more risk.In this episode, the focus is on how AI is shaping employee experience at ADP, what widespread adoption actually looks like, and why

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48:46

How Recruiters and Hiring Managers are Rethinking...

You Should Know ·

2025/12/16

Hiring teams are surrounded by AI tools, but many still aren’t sure what’s actually helping and what’s just noise. The real tension right now isn’t whether AI belongs in hiring. It’s how it gets used, who understands it, and whether it’s improving outcomes or just increasing volume. In this episode, William Tincup sits down with Heidi Laki from Indeed to talk about what’s changing inside recruiting teams. They dig into the gap between recruiters and hiring managers, why quality of hire matters more

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39:13

Why Job Searching Feels Broken and How Indeed Is...

You Should Know ·

2025/12/16

The job search has slowed in ways job seekers can feel immediately. Job growth is cooling, quit rates are lower than previous years, and people are holding onto roles longer. That hesitation reflects anxiety more than confidence. At the same time, AI is becoming a practical part of how people prepare for interviews, search for roles, and navigate applications. In this episode, the conversation focuses on current job market conditions, how AI tools are being used to support job seekers, and why

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37:53

Project Equinox: How Plum Helped a Health System...

You Should Know ·

2025/11/25

In this episode we talk about skills, healthcare talent, community hiring, psychometrics, and workforce equity. A major health system needed a new way to hire in a Chicago neighborhood where life expectancy was thirty years below the national average. Instead of waiting for candidates to come to them, they built Project Equinox and took Plum’s assessment tech straight into the community. What started as a college and early career idea turned into a pathway for people who never pictured themselves

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27:32

How ABM Industries Uses AI To Support 100,000...

You Should Know ·

2025/11/19

In this episode we talk about frontline work, safety, AI agents, employee experience, and the tech strategy behind keeping 100,000 workers informed, supported, and confident on the job. Trilok Manchanila from ABM breaks down how AI is changing everything from PTO visibility to multilingual policies to safety alerts that actually prevent incidents. This is real-world AI. Practical. High stakes. And already moving the needle.We discussed: Frontline employees need instant answers, not

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15:44

Inside Oracle’s New Career Coach: How AI Is Rewriting...

You Should Know ·

2025/11/18

In this episode we talk about generative AI, talent acquisition, candidate experience, workflow design, and how Oracle is pushing recruiting into the next era. Nagaraj Nadendala, SVP/GM Product Development breaks down the thinking behind Career Coach, why the industry needed a reset, and what it means for recruiters who are nervous about AI. This one hits on memory, scale, model choices, and the messy reality of matching people to work.What we discussed: AI is shifting from “extra help” to

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22:41

Why AI Is Changing HR Faster Than Anyone Expected

You Should Know ·

2025/11/17

In this episode we talk about HR tech, automation, employee experience, sentiment, and workflow design. We sat down with Hubert from Quest Diagnostics live at Oracle AI World and got into the guts of what 56,000 employees really need from HR systems today. This one hits everything from AI-powered scheduling to performance reviews to the messy, very human side of employee sentiment. It’s practical, honest, and grounded in what real teams face every day. Here's what we covered: AI is finally

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45:07

No Real-Time Org Chart? Then You Don’t Actually Care...

You Should Know ·

2025/11/12

Most companies walk into annual planning blind. They’re scrambling through spreadsheets, missing critical skill signals, and making high-impact decisions without a clear view of their own organization. The result is predictable: reorgs fail, plans stall, and HR gets blamed for problems that start with bad visibility, not bad leadership.In this episode we talk about workforce planning, data visibility, org structure, reorg failures, skill depth, and why spreadsheets keep undermining teams that

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46:07

From Data Flow to Talent Flow: How AI Is Rewriting Work

You Should Know ·

2025/10/30

AI is shifting from assistant to operator. Which means the future of work is less about tasks and more about flow. Talent flow. Data flow. Decision flow. We sit down with Steve O’Brien to unpack what happens when intelligence becomes active in the workplace, and why the next evolution of leadership comes down to trust, clarity, and the courage to let AI run where it wins.In this episode we talk about agentic AI, workforce design, and what it really takes to evolve from managing people to

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39:42

Employee Experience vs. Happiness: What Leaders Need...

You Should Know ·

2025/09/15

What does it really mean to create a brilliant employee experience? We sit down with Khalifa Oliver, executive advisor and author of I Think I Love My Job, to unpack how organizations can move beyond perks and buzzwords to deliver what employees actually need. In this episode we talk about the difference between employee experience and happiness, how communication breaks down inside organizations, and why leadership accountability matters more than ever in a post-COVID workplace. Khalifa also

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39:30

Burnout, Bias, and Broken Trust: Employ's 2025...

You Should Know ·

2025/07/16

Job seekers aren’t playing games in 2025. Between AI, inflation, and ghosted applications, candidates are demanding better. We sat down with Stephanie Manzelli to unpack the latest Job Seeker Nation Report and why it’s more than just stats—it’s a warning sign. From broken trust to burnout, this conversation dives deep into how recruitment is being redefined.In this episode we talk about how AI is changing the hiring experience, why transparency isn’t optional anymore, and what employers can do

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43:51

Is HR Dead Weight or Your Secret Weapon? Lila Nazef...

You Should Know ·

2025/07/15

Long COVID might not be top of mind for execs, but its lingering effects tell us everything we need to know about experience in your organization. In this episode we speak with Lila Nazef, VP of Sales and Marketing at Neocase on why HR still isn’t working, how onboarding sets the tone for everything, and what leaders miss when they treat people ops like admin. There’s a real shift happening—from tactical HR to experience-first org design—and companies that miss it will lose the talent war. We dig

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30:42

Skills vs. Potential: What Really Matters When Hiring...

You Should Know ·

2025/06/24

How do you spot and support high-potential talent before they burn out or walk out? Randi Seran, VP of People at workrisetalks about the often-missed signals of employee appreciation, why recognition isn't one-size-fits-all, and how resilience is quietly replacing potential as the new hiring metric. We unpack her hiring playbook and explain why top performers aren’t always your future leaders. Key Takeaways ➡ High potential employees often feel invisible—despite outsized

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40:46

Why Gen Z Thinks Your Feedback Sucks (and Boomers Are...

You Should Know ·

2025/05/20

Think Gen Z is lazy? Boomers are outdated? Millennials are just avocado toast addicts? Megan Grace joins the mic to demolish generational clichés and decode what actually matters in workplace culture. We dive into the mindset gaps that spark friction, miscommunication, and eye-rolls across generations—and how leaders can stop biffing the feedback game.In this episode we unpack Megan’s new book, “Generations in the World of Work,” with no-fluff takes on work-life balance, retirement myths, and why

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42:21

Why Your Hiring Practices Are Costing You Top Talent...

You Should Know ·

2025/05/05

Heidi helps organizations turn stagnant hiring funnels into dynamic talent pipelines.Get the lowdown on why outdated hiring processes are costing you talent, how integrating Applicant Pro and iSolve can turbocharge your workflow, and why internal mobility is the retention game‑changer. We dig into candidate experience trends, generational preferences, and the microcultures that define career progression—plus pro tips for managers to foster authentic employer branding. In this episode we explore

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45:09

The 2025 Job Market Playbook: What Job Seekers Really...

You Should Know ·

2025/04/22

Career services aren’t what they used to be—and that’s a good thing. What do today’s candidates actually care about? From sales to veterinary medicine, the 2025 jobs report reveals what’s hot, what’s missing, and what employers need to fix in their hiring process. Spoiler: it starts with your job descriptions.In this episode we talk about career services, applicant tracking systems, transparency in job listings, generational values, healthcare careers, and how leadership and culture shape job

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28:29

Return-to-Office Is Failing - Here’s What HR Isn’t...

You Should Know ·

2025/04/08

People-first strategies are hitting roadblocks in most orgs — and the numbers prove it. HR leaders like Luck Dookchitra, VP of People & Culture at Leapsome, are on the front lines, navigating complex expectations from all sides while championing flexibility, inclusion, and a purpose behind policy. Leapsome’s 2025 HR Insights Report doesn’t just reveal the gap — it shows where HR needs to go next before talent walks out the door.In this episode we talk about HR insights, people-first strategies,

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38:10

Why Oracle’s AI Play Could Make or Break the Future...

You Should Know ·

2025/03/27

Can HR really trust AI? We dig into the ethics, automation, and future of HR tech with Oracle's Yvette Cameron. Spoiler: it’s moving fast, and you better keep up.AI is transforming HR at lightning speed—but trust, ethics, and data security still keep leaders up at night. I sat down with Yvette Cameron from Oracle to unpack what generative AI really means for HCM, and why HR teams need to think big and move faster. In this episode we look at AI, HR, Oracle, generative AI, adoption challenges,

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65 results

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