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PODCAST

The Retail Insider Podcast Network

Retail Insider Canada, Lee Rivett, Craig Patterson

A collection of podcast episodes from both "The Weekly" and "The Interview Series" podcasts created by Retail Insider Canada.

news business news

All Episodes

00:21:11

Albert Chow (Silk & Snow): Canadian Roots, Sleep...

The Retail Insider Podcast Network ·

2025/09/22

Craig Patterson and Albert Chow, co-founder & CEO at Silk & Snow, discussed the company’s origins and growth trajectory. Launched in 2017 as a mattress-in-a-box brand, Silk & Snow quickly distinguished itself by leveraging Toronto’s local manufacturing ecosystem. From the beginning, the brand emphasized thoughtful design, supply chain transparency, and strong relationships with family-owned manufacturers, eventually expanding into bedding, bedroom furniture, and living room essentials. Chow

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00:20:49

(Ben Hertzman) Luv2Pak’s Century of Innovation

The Retail Insider Podcast Network ·

2025/07/10

Craig Patterson and Ben Hertzman, President of Progress Luv2Pak and Gather Packaging, discuss the remarkable evolution of the Canadian packaging company since its founding in 1917. Hertzman shares how Luv2Pak began as a hat box factory supplying icons like Holt Renfrew and Hudson’s Bay, before his family acquired it in 1981 and expanded into gift boxes, bags, ribbons, and coordinated packaging programs for North America’s top retailers. By shifting from solely domestic manufacturing to global

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00:20:18

(Tony Flanz) Think Retail Turns 20

The Retail Insider Podcast Network ·

2025/07/10

Craig Patterson and Tony Flanz, founder and CEO of Montreal-based brokerage Think Retail, discuss the 20-year journey of Think Retail, the Montreal-based brokerage firm founded by Flanz in 2005. Flanz shares the inspiration behind launching his business—a desire to provide a more personalized, white-glove service to clients—and reflects on his first client, Bizou, a relationship that blossomed into a deeply personal, multi-generational collaboration. His unwavering passion and client-first approach

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00:27:59

(Ravi Rangan) Centric Software’s AI-Powered PLM...

The Retail Insider Podcast Network ·

2025/07/09

Craig Patterson and Ravi Rangan, Chief Technology Officer at Centric Software, discuss how the company’s end-to-end product lifecycle management (PLM) solutions are revolutionizing fast-moving consumer goods, fashion, and adjacent industries. Rangan details how Centric evolved from its roots in apparel PLM to now supporting footwear, consumer electronics, and even formulated products like food and cosmetics. By unifying planning, development, sourcing, and in-season optimization, Centric enables

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00:20:22

Keren Halpern (Priority Software): Priority’s...

The Retail Insider Podcast Network ·

2024/11/20

Craig and Keren Halpern, Product Marketing Director, Retail & Hospitality at Priority Software, discuss how Priority Software’s ERP solutions help small to mid-sized retailers streamline operations and enhance customer experience. Halpern highlights Priority’s tailored platform, which enables retailers to manage retail, POS, and ecommerce functions in one place. By consolidating essential retail processes, Priority Software offers flexibility and growth without the need for additional integrations,

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00:12:17

Leucepe Martinez (eTail Toronto): Key Themes,...

The Retail Insider Podcast Network ·

2024/08/29

Craig and Leucepe (Leo) Martinez, Program Director at eTail Toronto, discuss the upcoming eTail Toronto conference, set to take place on September 25-26 at the Hyatt Regency Toronto (Register here). The event, known for its practical and actionable insights, will gather over 300 attendees and 75 speakers, offering a comprehensive exploration of the latest trends and challenges in eCommerce. Martinez emphasizes that eTail Toronto is not just a conference but a community, having supported the retail

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00:13:42

Opinion: Simons Expands including Former Toronto...

The Retail Insider Podcast Network ·

2024/06/13

Craig and Lee discuss La Maison Simons’ ambitious expansion into Toronto, focusing on the retailer’s move into spaces vacated by Nordstrom at CF Toronto Eaton Centre and the Yorkdale Shopping Centre. With a $75 million investment, Simons plans to open two new stores which could become the top-sellers in the chain. The expansion reflects Simons’ strategy to grow its footprint and cater to the city’s demand for diverse retail options. At CF Toronto Eaton Centre, Simons will occupy approximately

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00:20:01

Opinion: Yorkville Harry Rosen Moves About In Yorkville

The Retail Insider Podcast Network ·

2024/04/03

Craig and Lee discuss the relocation of Harry Rosen’s flagship store from 82 Bloor Street West to 153 Cumberland Street in Toronto’s upscale Yorkville neighborhood. This move from its long-standing Bloor Street location represents a major development in the city’s retail scene. The store’s design features will include a three-floor layout and expanded back-of-house operations, which are part of Harry Rosen’s evolving retail strategy. The relocation is seen as a transformative moment for Yorkville,

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00:18:43

Katz (RioCan): Commercial Real Estate Insights

The Retail Insider Podcast Network ·

2024/04/02

Craig and Josh Katz, Assistant Vice President of Leasing at RioCan Real Estate Investment Trust, discuss Katz’s extensive career in commercial real estate, starting with his entry into the industry right before the 2008 financial crisis. Katz highlights the resilience of certain retail categories and the innovative approaches taken by RioCan to navigate these challenging times, including the development of The Well in Toronto. This mixed-use project is a transformation of urban retail, offering a

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00:21:05

Opinion: Retail Changes on Robson

The Retail Insider Podcast Network ·

2024/03/11

Craig and Lee discuss the latest retail developments on Robson Street, a key shopping area in downtown Vancouver. They highlight significant changes, such as the transformation of the former Victoria’s Secret location into an adidas Concept store and the relocation of Roots due to Arc’teryx taking over its prime spot. This episode delves into the dynamics of retail real estate, showcasing how major brands are reshaping the street’s retail mix. Further, they touch on additional developments,

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00:22:54

Eric Sherman (First Capital REIT): Retail Insights

The Retail Insider Podcast Network ·

2024/03/07

Craig and Eric Sherman, Head of National Operations at First Capital REIT discuss Eric’s extensive experience in the retail real estate industry, highlighting his journey from a summer student to the head of national operations at First Capital REIT. Eric reflects on his start in the industry, emphasizing the lack of awareness about retail real estate opportunities during his university days. He recounts his career progression, mentioning key projects and roles leading to his current position. The

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00:21:23

Opinion: CF Sherway Gardens: Strong Sales as...

The Retail Insider Podcast Network ·

2024/03/03

Craig and Lee discuss CF Sherway Gardens, a Toronto shopping centre that boasts high sales per square foot productivity as new retailers open. The mall is anchored by Hudson’s Bay, Saks Fifth Avenue, and Harry Rosen, and will be welcoming new retailers such as Arcteryx, Ray Ban, and Alo Yoga. The future of Saks Fifth Avenue at the mall is uncertain, with the store having significantly downsized its offerings. Additionally, the mall lacks a direct subway connection and faces competition from Square

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00:12:43

Opinion: Loblaws Opens at Vancouver's Post

The Retail Insider Podcast Network ·

2024/02/21

Craig and Lee discuss the recent opening of a Loblaws City Market in downtown Vancouver’s historic The Post building, an important addition to the city’s grocery shopping availability. The store occupies a substantial 45,000 square feet on the second floor of the renovated Canada Post building, introducing a vast retail and grocery space to the area. They highlight the store’s layout, including a wide array of departments such as bakery, dairy, deli, and seafood, and its strategic location near

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00:14:52

Opinion: Oakridge Welcomes New Vancouver Luxury...

The Retail Insider Podcast Network ·

2024/02/15

Craig and Lee discuss Oakridge Park's transformation into a luxury retail hub, as revealed in their latest podcast. The announcement includes a mix of luxury and upper contemporary brands, such as Christian Louboutin, Miu Miu, Alexander Wang, Maison Margiela, and Versace, marking a significant upscale shift for the shopping center. With about 20% of its retail space dedicated to luxury brands, Oakridge is set to become an exclusive mall attracting wealthy clientele. Craig shares insights from

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00:18:06

Bailey (Interac) and Nagy (eCommerce Canada): Interac...

The Retail Insider Podcast Network ·

2024/01/24

Craig, Leo, and David delve into the realm of small and medium-sized businesses in Canada. Leo highlights Interac's focus on authentic support, emphasizing the importance of the small business community in Canada's economic landscape. The discussion unfolds around Interac's initiatives, including the Dollar One Hub, offering tools for goal setting, tax planning, and invoicing, along with a mindfulness and money module to alleviate the stress entrepreneurs often face. David Nagy shares his admiration

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00:18:11

Martin Moriarty (Marcus & Millichap): Vancouver...

The Retail Insider Podcast Network ·

2024/01/18

Craig Patterson and Martin Moriarty, Senior Vice President at Marcus & Millichap, discuss the dynamic nature of Vancouver’s retail market and growth. Moriarty sheds light on the transformation of key areas like the luxury zone along Alberni Street, the vibrancy of Robson Street, and the promising developments around Granville Street. He notes the arrival of high-profile brands like Balenciaga, signalling a robust and diverse retail environment. In their conversation, they touch upon the significant

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00:28:31

Lisa Hutcheson (JCWG): Ebeltoft Group's Retail...

The Retail Insider Podcast Network ·

2024/01/17

Craig and Lisa (Phillips) Hutcheson, Managing Partner at J.C. Williams Group, discuss insights gathered in the Ebeltoft Group's newly released Retail Innovations 19 book. They highlight the role of sustainability in modern retail, both as an environmental concern and as a foundational element in business models. From Canadian initiatives like Good Foot Delivery, promoting employment for neuro-diverse communities, to France's Fresh focusing on local, organic produce, they illustrate how

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00:15:47

Ani Nersessian (VM-ID): Visual Merchandising...

The Retail Insider Podcast Network ·

2024/01/15

Retail Insider’s Craig Patterson and Ani Nersessian, Founder at VM ID Inc., discuss the role of visual merchandising in the retail sector. Nersessian emphasizes the importance of visual merchandising in creating inviting retail environments and enhancing customer engagement. She highlights the challenges small businesses face in visual merchandising, noting that it often gets neglected due to various operational demands. She advocates for the strategic use of visual elements to optimize retail

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00:16:41

Opinion: 2023’s Most Read Articles and Upcoming

The Retail Insider Podcast Network ·

2024/01/09

Craig and Lee delve into the most read articles of 2023, providing insights into the retail industry’s notable stories and trends. They begin by discussing Hudson’s Bay Company’s relaunch of Zellers, a major retail development that generated buzz and curiosity. The hosts evaluate the initial success of the relaunch and potential challenges in the future, such as low foot traffic and the popularity of Zellers’ food trucks. The conversation shifts to Nordstrom’s surprising exit from Canada in early

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00:17:15

Casdin Parr (JLL): Canadian Retail Landscape:...

The Retail Insider Podcast Network ·

2023/12/18

Craig and Casdin Parr, Vice President of Retail Advisory Services at JLL Toronto, discuss Casdin's insights on the state of Canadian retail. The duo delves into the evolving trends and positive momentum the industry is witnessing, emphasizing the collaborative efforts between retailers and landlords. Casdin Parr sheds light on the exciting trajectory over the past 18 to 24 months, noting the shrinking inventory in high streets and shopping centers, showcasing the growth of top-quality brands

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231 results

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