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AM Best Audio Podcast

AM Best Company

Insurance news, interviews, rating announcements and more.

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12:24

Guardian’s Lanzoni: Financial Stress Boosts Demand...

AM Best Audio Podcast ·

2025/11/06

Gene Lanzoni, head of enterprise content, Guardian Life, discusses how rising financial stress is driving insurers to offer holistic mental, physical and financial wellness solutions.

en-US

22:38

SPFM’s Koppelmann: Natural Disasters Highlight Need...

AM Best Audio Podcast ·

2025/11/05

William Koppelmann, president and CEO, Standard Premium Finance Management Corp., discusses how federal disaster programs, AI and resilient infrastructure can help insurers manage risk, stabilize premiums and better serve communities.

en-US

9:25

How a Former Underwriter Turned Her Love of History...

AM Best Audio Podcast ·

2025/11/04

Meredith Brasher, insurance underwriter turned actor and podcast host shares how a quest to perfect her accent during lockdown unexpectedly evolved into “Insurance vs. History,” a podcast that uncovers how insurance has shaped pivotal moments from the Atlantic slave trade to the terror attacks on 9/11.

en-US

4:38

Issues & Answers: A Safer Future at Work

AM Best Audio Podcast ·

2025/11/03

Dale Hoppe, vice president, workers’ compensation programs, Nationwide E&S/S, said that partnering with return-to-work experts has shown that getting an employee back to work quickly and safely is both psychologically and economically beneficial after an injury.

en-US

8:17

Axis Capital’s Tan: Balancing Risk, Technology,...

AM Best Audio Podcast ·

2025/10/30

Anna Tan, head of wholesale casualty, Axis Capital, said persistent loss pressures, evolving AI-driven operations and deepening broker specialization are reshaping casualty insurance.

en-US

10:37

Johnson Lambert’s Fuge: How Insurers Can Prep for the...

AM Best Audio Podcast ·

2025/10/30

Johnson Lambert’s Chief Innovation Officer Dave Fuge explained how insurers can strengthen data quality, redesign workflows, and balance innovation with governance to fully harness the power of AI.

en-US

14:15

The Mutual Group’s Bansal: Mutuals Haven’t Missed the...

AM Best Audio Podcast ·

2025/10/29

Vineet Bansal, chief Information and technology officer, The Mutual Group, said mutual insurers can still gain a competitive edge with AI if they focus first on strong core systems, quality data and trust-centered implementation.

en-US

18:09

ACORD Study Reveals Keys to Superior Performance in...

AM Best Audio Podcast ·

2025/10/28

Dave Sterner, senior vice president, research & development, ACORD, said top-performing specialty insurers excel through data-driven decision-making, strong distribution partnerships and incremental innovation.

en-US

11:34

JD Power’s Martin: Agents Say Insurers Still Miss the...

AM Best Audio Podcast ·

2025/10/27

Craig Martin, executive director, insurance intelligence, J.D. Power, discusses findings from a 2025 Independent Agent Satisfaction Study showing despite an improving market, many agents feel underserved by carriers, citing poor communication, unclear risk appetites and a lack of partnership.

en-US

22:33

Zywave's 2025 Employer Survey Reveals an Escalating...

AM Best Audio Podcast ·

2025/10/23

Brendan Zyvoloski, manager of P&C content and Jamie Nelson, senior director, both of Zywave, discuss findings from the 2025 Broker Services Survey, highlighting how brokers must move beyond transactions to become trusted advisers through proactive communication, tailored risk management, and data-driven client support.

en-US

5:19

Munich Re’s Tucker Sees Growth Opportunities in...

AM Best Audio Podcast ·

2025/10/22

Ben Tucker, CEO, Munich Re Specialty Global Markets in North America, discusses expanding marine and cyber business lines, the evolving underwriting landscape, and how emerging technologies like AI are reshaping risk and opportunity.

en-US

8:11

Everest’s Buonpane: E&S Market’s Flexibility Key to...

AM Best Audio Podcast ·

2025/10/21

Stephen Buonpane, president, Everest Evolution, explains that innovation, AI adoption and talent development are critical for excess & surplus insurers seeking to thrive amid social inflation, complex risks and rapid market change.

en-US

14:56

Marsh’s Berninger: Proactive Cyber Planning Emerges...

AM Best Audio Podcast ·

2025/10/20

Matthew Berninger, principal cyber analyst at Marsh McLennan’s Cyber Risk Intelligence Center, explains how regular incident-response exercises and robust control implementation strengthen recovery from cyberattacks and correlate with fewer and less severe breach-related claims.

en-US

10:29

LexisNexis’ Batra: Consumer Auto Insurance Shopping...

AM Best Audio Podcast ·

2025/10/17

Reena Batra, vice president, data science, LexisNexis Risk Solutions, explains how falling rates, regional dynamics and direct digital channels are fueling a sharp rise in U.S. auto insurance shopping, with retention challenges pushing insurers to adopt more data-driven, customer-focused strategies.

en-US

22:50

Nauto’s Heck: AI Fleet Safety Tech Targets Nuclear...

AM Best Audio Podcast ·

2025/10/16

Stefan Heck, founder and CEO, Nauto, explains how AI driver monitoring and predictive safety tools are helping fleets cut collisions, protect against multimillion-dollar verdicts and ease mounting insurance and labor pressures in the commercial trucking sector.

en-US

18:38

MetLife Pet CEO: Lifestyle Factors Drive Sector’s...

AM Best Audio Podcast ·

2025/10/15

Brian Jorgensen, CEO of MetLife’s pet insurance business, details the growth of that business line and how its mobile app can help with pet care including, veterinary telehealth.

en-US

35:57

Insurtech Guru: AI Investment Failures Driven by Not...

AM Best Audio Podcast ·

2025/10/14

Sabine VanderLinden, managing partner & CEO of venture lab Alchemy Crew, says AI spending is wasted when companies don’t prepare staff for tech launches.

en-US

7:36

AM Best's Magro: Rate Hikes Pay Off for Mutual...

AM Best Audio Podcast ·

2025/10/13

Lauren Magro, financial analyst, AM Best, said mutual insurers' premium growth is outpacing rising loss costs and driving improved loss ratios. Magro spoke with AM Best TV at the 130th annual NAMIC convention, San Diego.

en-US

16:08

LIMRA’s Hodgens: Combination Life and Long-Term Care...

AM Best Audio Podcast ·

2025/10/09

Bryan Hodgens, senior vice president and head of LIMRA research, explains why standalone long-term care coverage remains scarce, and how hybrid products are emerging as key solutions to help families and younger consumers manage rising caregiving and retirement risks.

en-US

9:29

Issues & Answers: Stronger Ops Equal Smarter AI

AM Best Audio Podcast ·

2025/10/07

Subramanian Sankaran, chief operating officer at Xceedance, said artificial intelligence is a multiplier, and if operations are fragile, AI multiplies fragility.”

en-US

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