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PODCAST

Shopcast: Talking Retail Strategy

Shopcast: Talking Retail Strategy is an in-depth look at the changes shaking the retail world. Hosted by A.T. Kearney partner and retail expert Michael Dart, Shopcast addresses topics such as new consumer values, generational and demographic trends, and emerging technologies and business models. Leading executives lend their voices to our discussions, including: Harvey Kanter, Chairman of the Board at Blue Nile, Michael Massey, former chairman at PetSmart, and David Jaffe, CEO of Ascena Retail

business management & marketing

All Episodes

35:11

The New Psychology of the Consumer - and Dogmania!

Shopcast: Talking Retail Strategy ·

2019/02/06

Blythe Jack, partner at TSG Consumer Group, joins Shopcast to talk about the psychology of the consumer and how it affects retailers. What is a 'fear-based society' and what does it mean for what consumers are searching for? There is a linkage to psychological needs and how it's manifesting in the market - these needs drive consumer behavior, and how they spend their money. There are certain sectors that are booming due to these needs and trends towards health, mindfulness and self-care for the

en-us

35:11

The New Psychology of the Consumer - and Dogmania!

Shopcast: Talking Retail Strategy ·

2019/02/06

Blythe Jack, partner at TSG Consumer Group, joins Shopcast to talk about the psychology of the consumer and how it affects retailers. What is a 'fear-based society' and what does it mean for what consumers are searching for? There is a linkage to psychological needs and how it's manifesting in the market - these needs drive consumer behavior, and how they spend their money. There are certain sectors that are booming due to these needs and trends towards health, mindfulness and self-care for the

en-us

54:58

Data Doesn't Lie: Competing Trends in Consumer Spend

Shopcast: Talking Retail Strategy ·

2018/12/24

Michael Dart welcomes Don Unser, Retail Group President of NPD Group and Marshal Cohen, Chief Industry Advisor of the NPD Group to discuss the current state of retail after this holiday season, and political climate. Which companies are surviving, and even thriving today? Three key takeaways are discussed: Online threats are still causing a lot of anxiety for retailers and investor community, the data potentially points to lack of confidence in long-term consumer spending; there's been a boom but

en-us

54:58

Data Doesn't Lie: Competing Trends in Consumer Spend

Shopcast: Talking Retail Strategy ·

2018/12/24

Michael Dart welcomes Don Unser, Retail Group President of NPD Group and Marshal Cohen, Chief Industry Advisor of the NPD Group to discuss the current state of retail after this holiday season, and political climate. Which companies are surviving, and even thriving today? Three key takeaways are discussed: Online threats are still causing a lot of anxiety for retailers and investor community, the data potentially points to lack of confidence in long-term consumer spending; there's been a boom but

en-us

32:21

Pharmacy: Retail Pharmacists to Gain Consumer Trust

Shopcast: Talking Retail Strategy ·

2018/09/07

Join Michael Dart as he interviews Brian Nightengale, Senior Vice President, Community & Specialty Pharmacy of AmerisourceBergen and President of Good Neighbor Pharmacy. They discuss healthcare and retail pharmacy trends and challenges as consumers shift from interacting with pharmacies only when diagnosed with treatment options to someone who is taking more ownership of their well-being. They also discuss the concept of pill-phobic, the phenomenon of consumers disliking taking medicine when

en-us

32:21

Pharmacy: Retail Pharmacists to Gain Consumer Trust

Shopcast: Talking Retail Strategy ·

2018/09/07

Join Michael Dart as he interviews Brian Nightengale, Senior Vice President, Community & Specialty Pharmacy of AmerisourceBergen and President of Good Neighbor Pharmacy. They discuss healthcare and retail pharmacy trends and challenges as consumers shift from interacting with pharmacies only when diagnosed with treatment options to someone who is taking more ownership of their well-being. They also discuss the concept of pill-phobic, the phenomenon of consumers disliking taking medicine when

en-us

32:59

Walmart's Agile Response to Customer Expectations

Shopcast: Talking Retail Strategy ·

2018/07/13

Michael Dart welcomes Steve Bratspies, Chief Merchandising Officer of Walmart and A.T. Kearney alum to Shopcast to discuss how retailers are adapting to the changes in customer demands. For example, purchasing through mobile devices, and how retailers are leveraging technology to enhance the experience and bring more customers into stores. Steve speaks on how Walmart is changing the customer experience to bring more customers into physical stores, like grocery pick-up which is expanding to 2,000 by

en-us

32:59

Walmart's Agile Response to Customer Expectations

Shopcast: Talking Retail Strategy ·

2018/07/13

Michael Dart welcomes Steve Bratspies, Chief Merchandising Officer of Walmart and A.T. Kearney alum to Shopcast to discuss how retailers are adapting to the changes in customer demands. For example, purchasing through mobile devices, and how retailers are leveraging technology to enhance the experience and bring more customers into stores. Steve speaks on how Walmart is changing the customer experience to bring more customers into physical stores, like grocery pick-up which is expanding to 2,000 by

en-us

53:30

The Shopping Revolution: Winning Customers

Shopcast: Talking Retail Strategy ·

2018/05/25

Michael Dart welcomes author and acclaimed Wharton professor of retail, Barbara Kahn, to discuss how leading companies like Walmart, Warby Parker, Sephora and fast fashion have grown their customer base in the past few turbulent years. How has Warby Parker been able to grow and open stores, and Sephora drawn customers away from department stores when other retailers have begun to fail? Read more in Kahn's The Shopping Revolution. Questions, suggestions, comments? Email us at

en-us

53:30

The Shopping Revolution: Winning Customers

Shopcast: Talking Retail Strategy ·

2018/05/25

Michael Dart welcomes author and acclaimed Wharton professor of retail, Barbara Kahn, to discuss how leading companies like Walmart, Warby Parker, Sephora and fast fashion have grown their customer base in the past few turbulent years. How has Warby Parker been able to grow and open stores, and Sephora drawn customers away from department stores when other retailers have begun to fail? Read more in Kahn's The Shopping Revolution. Questions, suggestions, comments? Email us at

en-us

54:07

Investing in Retail: Building a Business

Shopcast: Talking Retail Strategy ·

2018/05/11

Gerald Rittenberg, former CEO and Executive Chairman of Party City and Dana Telsey, CEO and Chief Research Officer of Telsey Advisory Group join Michael Dart on this episode of Shopcast. They discussed the creation of Party City and building the brand, as well as investing and building businesses and what drives success while investing in retail today. Suggestions or questions? Contact shopcast@atkearney.com as we welcome your feedback!

en-us

54:07

Investing in Retail: Building a Business

Shopcast: Talking Retail Strategy ·

2018/05/11

Gerald Rittenberg, former CEO and Executive Chairman of Party City and Dana Telsey, CEO and Chief Research Officer of Telsey Advisory Group join Michael Dart on this episode of Shopcast. They discussed the creation of Party City and building the brand, as well as investing and building businesses and what drives success while investing in retail today. Suggestions or questions? Contact shopcast@atkearney.com as we welcome your feedback!

en-us

57:48

Now Trending in Retail

Shopcast: Talking Retail Strategy ·

2018/05/04

Lauren Hirsch, CNBC Reporter on retail and Pam Danziger, author, luxury retail expert, and contributor to Forbes join host Michael Dart to discuss hot topics in retail and current events. Have ideas, questions, topics or guests you'd like to see on Shopcast? Email shopcast@atkearney.com! We love feedback.

en-us

57:48

Now Trending in Retail

Shopcast: Talking Retail Strategy ·

2018/05/04

Lauren Hirsch, CNBC Reporter on retail and Pam Danziger, author, luxury retail expert, and contributor to Forbes join host Michael Dart to discuss hot topics in retail and current events. Have ideas, questions, topics or guests you'd like to see on Shopcast? Email shopcast@atkearney.com! We love feedback.

en-us

56:22

Going Digital: e-Commerce, Consumer Goods and Mergers

Shopcast: Talking Retail Strategy ·

2018/04/27

Hot topics on this episode include e-Commerce’s impact on retail especially for digitally native brands, Amazon’s acquisition of Whole Foods and what their influence on their platform means for suppliers. Michael Dart welcomes Charlie Cole, Chief Digital Officer of TUMI and Global Chief eCommerce Officer for Samsonite Corp and A.T. Kearney principal Bahige El-Rayes to discuss e-commerce, and global mergers and acquisitions.

en-us

56:22

Going Digital: e-Commerce, Consumer Goods and Mergers

Shopcast: Talking Retail Strategy ·

2018/04/27

Hot topics on this episode include e-Commerce’s impact on retail especially for digitally native brands, Amazon’s acquisition of Whole Foods and what their influence on their platform means for suppliers. Michael Dart welcomes Charlie Cole, Chief Digital Officer of TUMI and Global Chief eCommerce Officer for Samsonite Corp and A.T. Kearney principal Bahige El-Rayes to discuss e-commerce, and global mergers and acquisitions.

en-us

53:18

Retailers: How Are They Doing?

Shopcast: Talking Retail Strategy ·

2018/04/20

Michael Dart and his guest, Robin Lewis, CEO of The Robin Report, discuss strategies of a few retailers and their current performances. They go through the outlooks of big traditional retailers, and what they need to be considering in the landscape now. Michael also goes into Amazon's retail business and where they can expand.

en-us

53:18

Retailers: How Are They Doing?

Shopcast: Talking Retail Strategy ·

2018/04/20

Michael Dart and his guest, Robin Lewis, CEO of The Robin Report, discuss strategies of a few retailers and their current performances. They go through the outlooks of big traditional retailers, and what they need to be considering in the landscape now. Michael also goes into Amazon's retail business and where they can expand.

en-us

50:59

The Future of Stores: Platforming, Acquisition and...

Shopcast: Talking Retail Strategy ·

2018/04/13

In this episode of Shopcast, Michael Dart is joined by David Jaffe, CEO of Ascena Retail, the parent company of brands such as Ann Taylor, Lane Bryant and Maurice's. The topics for today include how brands create a platform and negotiate shared services in customer acquisition, and the future of stores.

en-us

50:59

The Future of Stores: Platforming, Acquisition and...

Shopcast: Talking Retail Strategy ·

2018/04/13

In this episode of Shopcast, Michael Dart is joined by David Jaffe, CEO of Ascena Retail, the parent company of brands such as Ann Taylor, Lane Bryant and Maurice's. The topics for today include how brands create a platform and negotiate shared services in customer acquisition, and the future of stores.

en-us

30 results

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